Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Product Manager - Fulfillment Operations

Company: Nivoda

Location: USA

Posted Nov 13, 2024

Nivoda is a leading B2B diamond and gemstone marketplace that connects jewellery businesses with the global diamond supply. They are seeking a strategic Product Manager to join their Fulfillment Operations Product Team to build and enhance logistics automation and hub operation solutions.

Marketing Manager BCBA

Company: Children’s Specialized ABA

Location: USA

Posted Nov 13, 2024

Blue Balloon ABA is looking for a Marketing Manager to educate clinical stakeholders on the benefits of ABA and the differentiation of their program. The role requires strategic thinking, ABA knowledge, and excellent communication skills. The company offers a competitive flexible pay, flexible schedule, and professional development opportunities.

Credentialing Coordinator

Company: hims & hers

Location: USA

Posted Nov 13, 2024

The job posting is for a Credentialing Coordinator role that requires a bachelor's degree and at least 2 years of credentialing experience. The job involves performing all aspects of credentialing, managing credentialing-related support issues, and ensuring compliance with NCQA and state-level requirements. The company offers competitive salary, unlimited PTO, comprehensive health benefits, and other perks.

Senior Streaming Engineer (GCP)

Company: Rackspace

Location: USA

Posted Nov 13, 2024

Rackspace Technology is seeking a Senior Big Data Engineer to join their dynamic team. The ideal candidate will have a strong background in Java and experience with public cloud technologies, especially GCP. The role involves designing and developing scalable data processing solutions, building reusable code, and working with various technologies.

Senior Talent Acquisition Specialist-Business

Company: 1Password

Location: USA

Posted Nov 13, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are looking for a Senior Talent Acquisition Specialist to join their team and help them hire top talent for their entry-level to mid-management level roles.

New Business Account Executive - Healthcare & Life Sciences

Company: Twilio

Location: USA

Posted Nov 13, 2024

Twilio is seeking a dynamic and results-driven New Business Account Executive to join their team, focusing on the healthcare and life sciences vertical. The ideal candidate will have a strong background in sales, a deep understanding of the healthcare industry, and a passion for leveraging data to improve patient and provider experiences.

SDR / Associate Director of Strategic Accounts

Company: Directive

Location: USA

Posted Nov 13, 2024

The company is excited to announce a new expansion, a specialized consultancy focused on social media advertising. The role is for an Associate Director of Strategic Accounts with a growth mindset to join the evolving teams.

Senior BI Engineer

Company: Thyme Care

Location: USA

Posted Nov 13, 2024

Thyme Care is a company that aims to transform the cancer care experience by providing a care navigation service. They are looking for a Senior BI Engineer to join their team to help build and maintain a strong analytical foundation in Looker. The company values diversity, inclusion, and transparency, and is committed to promoting the health and wellbeing of all individuals.

DevOps Engineer

Company: Deskpro

Location: USA

Posted Nov 13, 2024

Deskpro is an award-winning helpdesk software company that provides better online customer service to millions of people. The company is looking for a DevOps engineer to join their team, who will be responsible for deploying containers to production, improving CICD processes, and maintaining their AWS infrastructure.

Senior Counsel, Corporate and Securities

Company: Figma

Location: USA

Posted Nov 13, 2024

Figma is hiring a Senior Counsel Corporate Securities and MampA to help develop their corporate legal strategy. The role involves assisting with corporate legal matters, ensuring compliance with laws and regulations, and building a robust corporate compliance program. The ideal candidate has 8+ years of legal experience, a JD, and is a current member of a US state bar.

Website Marketing Manager 630

Company: Protegrity

Location: USA

Posted Nov 13, 2024

The text describes a job opportunity at Protegrity, a company that prioritizes data privacy, and is looking for a Website Marketing Manager to own the website and related portals. The job requires experience in SEO, content marketing, and technical SEO, and offers a competitive compensation and benefits package.

Sales Business Intelligence (BI) Analyst

Company: Business Wire

Location: USA

Posted Nov 13, 2024

Business Wire is seeking a Business Intelligence Analyst to design, develop, and maintain data-driven solutions for effective decision-making. The role requires strong SQL and data manipulation skills, proficiency in BI platforms, and experience with Oracle Financials and Salesforce.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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