Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Senior Product Data Analyst

Company: Modern Health

Location: USA

Posted Nov 13, 2024

Modern Health is looking for a Product Data Analyst to join their Analytics team. The role involves identifying metrics, building dashboards, and providing recommendations for product improvements. The company offers a range of benefits, including flexible work arrangements, professional development opportunities, and a focus on employee well-being.

Manager - Engineering

Company: MyFitnessPal

Location: USA

Posted Nov 13, 2024

MyFitnessPal is looking for a Software Engineering Manager to join their team. The role involves leading a cross-functional team to develop products for customers and enterprise partners, with a focus on improving health and fitness outcomes.

Senior Product Marketing Manager

Company: OneSignal

Location: USA

Posted Nov 13, 2024

OneSignal is seeking an experienced Product Marketing Manager to drive product launches and marketing strategy. The role involves working closely with product managers, engineering, and design to bring new products and use cases to market.

Partner Program Manager

Company: Twilio

Location: USA

Posted Nov 13, 2024

Twilio is seeking a Partner Program Manager to drive an exceptional experience for Systems Integrators, Independent Software Vendors, Resell and Technology partners. The role involves optimizing partner onboarding, managing partner communications, and executing strategic initiatives.

Senior Product Manager - Verification/KYC

Company: Zepz

Location: USA

Posted Nov 13, 2024

The job posting is for a Senior Product Manager position at Zepz, responsible for leading the strategy and execution of product features that enable the verification of customers' identities and compliance with regulations. The role requires experience in product management, KYC compliance, and data analytics, with a strong focus on customer experience and regulatory requirements.

Manager I - Sales Development

Company: Muck Rack

Location: USA

Posted Nov 13, 2024

The job posting is looking for an ambitious and organized Manager I Sales Development to join their team. The role involves managing and coaching a team of high-performing Sales Development Reps, analyzing metrics, and partnering with other teams. The company offers a competitive salary and benefits package.

Sales Director - PSP

Company: BVNK

Location: USA

Posted Nov 13, 2024

BVNK is a modern payments infrastructure provider that unifies banks and blockchains. They are seeking a Sales Director to join their Commercial team and drive new business opportunities in the PSP vertical.

Account Manager

Company: Unified

Location: USA

Posted Nov 13, 2024

Unified is a leading provider of digital advertising services, seeking highly motivated Account Managers to join their fast-growing company. The role involves managing client relationships, developing campaign strategy, and providing excellent customer service.

Staff Writer, Health

Company: Forbes Advisor

Location: USA

Posted Nov 13, 2024

Forbes Health is looking for a staff writer to support their editorial team. The ideal candidate has experience in health and wellness journalism and is a quick learner with a keen attention to detail.

Enterprise Account Executive

Company: NationBuilder

Location: USA

Posted Nov 13, 2024

NationBuilder is seeking an Enterprise Account Executive to drive new business revenue and build strong relationships with customers and partners. The role requires 5+ years of experience in a competitive SaaS environment and a passion for the NationBuilder mission.

VP - Cloud Operations

Company: Degreed

Location: USA

Posted Nov 13, 2024

The job posting is for a VP of Cloud Operations at Degreed, requiring a leader with technical background, cloud expertise, and experience in operational excellence, security, and compliance. The role involves developing a cloud infrastructure strategy, ensuring platform stability, and managing a high-performance cloud operations team.

Junior Product Manager

Company: Aurora Labs

Location: USA

Posted Nov 13, 2024

Aurora is a network of Virtual Chains that combines NEAR's scalability with powerful infrastructure for the easy deployment of preconfigured blockchains. The company is looking for a product manager to join their team, with responsibilities including requirements gathering, customer success, cross-functional collaboration, and product launches.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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