Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Senior Data Scientist - Safety Insights

Company: Reddit

Location: USA

Posted Nov 12, 2024

Reddit is looking for a Senior Data Scientist to join their Safety Insights Data Science team. The team provides qualitative user research and quantitative data science insights for product development, scaled abuse detection, and safety operations. The job requires 4+ years of data science and product analytics experience, proficiency in relational database, SQL, Python, and statistics, and ability to communicate complex topics to technical and non-technical audiences.

Implementation Manager

Company: Buildout

Location: USA

Posted Nov 12, 2024

Buildout is a company that provides software products and services to commercial real estate brokers, aiming to help them find and transact properties more efficiently. The company has a strong focus on customer satisfaction and has a team dedicated to customer onboarding and support.

Staff Product Manager - Styles

Company: Webflow

Location: USA

Posted Nov 12, 2024

Webflow is a Website Experience Platform that empowers modern marketing teams to build and optimize stunning websites. The company is looking for a Staff Product Manager to own the vision and roadmap for one of its core visual development capabilities, Styles.

Payroll Tax Lead

Company: Angi

Location: USA

Posted Nov 12, 2024

The company is looking for an experienced Payroll Tax Lead to join their team. The role involves managing payroll tax accounts, processing tax payments, and ensuring compliance with federal, state, and local tax authorities. The company offers a competitive salary, benefits, and a rare opportunity to work with a motivated team.

Business Development Representative (BDR)

Company: Bishop Fox

Location: USA

Posted Nov 12, 2024

Bishop Fox is a professional services firm focused on offensive security, seeking a Business Development Representative to build relationships with potential customers and help them secure their networks, data, and applications.

Customer Success Specialist - Digital

Company: Vercel

Location: USA

Posted Nov 12, 2024

Vercel is looking for a Digital Customer Success Specialist to manage customer interactions, provide product knowledge, and build customer rapport. The role requires technical knowledge, customer engagement skills, and the ability to work efficiently across multiple time zones.

Sales Data Analyst

Company: Intradiem

Location: USA

Posted Nov 12, 2024

Intradiem is a technology company that develops innovative AI-powered Intelligent Automation solutions for customer service teams. The company's mission is to reinvent customer service through automation, and it has a people-first approach to its culture and values.

Finance & Strategy Manager

Company: brightwheel

Location: USA

Posted Nov 12, 2024

Brightwheel is a company that aims to provide high-quality early education for every child by giving teachers more time with students and engaging parents in their kids' development. The company is seeking a Finance and Strategy Manager to join their team and is committed to creating a diverse and inclusive work environment.

Legal Counsel

Company: OpenZeppelin

Location: USA

Posted Nov 12, 2024

OpenZeppelin is seeking an experienced and commercially-minded lawyer to support their wide array of legal matters. The role involves drafting, negotiating, and closing agreements, providing risk-weighted advice, and collaborating with cross-functional teams.

Executive Assistant

Company: Abby Care

Location: USA

Posted Nov 12, 2024

The job posting is for an Executive Assistant to support senior management. The company is well-funded and led by a founder who grew up on Medicaid. The ideal candidate will be experienced in handling administrative tasks, have strong organizational skills, and be able to work independently.

Staff Software Engineer - Booking

Company: Airbnb

Location: USA

Posted Nov 12, 2024

The job posting is for a Booking Staff Engineer at Airbnb, responsible for leading the development and refinement of major subsystems that power Airbnb bookings. The role requires experience with distributed systems, business workflow systems, and strong coding abilities. The company is committed to inclusion and diversity, and the role is remote eligible.

Product Manager - Reporting

Company: Restaurant365

Location: USA

Posted Nov 12, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. They are looking for a Product Manager to lead the R365 reporting suite, with a focus on empowering team members and driving reporting offerings.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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