Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Frontend Engineer

Company: Vesta

Location: USA

Posted Nov 13, 2024

Vesta is a next-generation system of record to power the multitrillion mortgage market, aiming to transform the industry with modern, open, and automated processes. The company has raised $55M from top-tier investors and is looking for a React expert to join their team.

Senior DevSecOps Engineer

Company: Raft

Location: USA

Posted Nov 12, 2024

Raft is a customer-obsessed non-traditional small business looking for a Senior DevSecOps Engineer to support their customers and join their team. The company offers a competitive salary, benefits, and a remote hybrid work option.

Senior Product Designer

Company: OneSignal

Location: USA

Posted Nov 12, 2024

OneSignal is looking for a Senior Product Designer to help design the UX of their customer engagement platform. The ideal candidate has experience designing for B2B SaaS products, conducting usability testing, and leading design teams. The company offers a competitive salary, equity program, and comprehensive benefits.

Data Scientist

Company: LinkGraph

Location: USA

Posted Nov 13, 2024

Search Atlas Group is a rapidly growing organization looking for a Data Scientist to help propel their growth. The company has a strong company culture, with a focus on innovation, collaboration, and employee growth. The role requires proficiency in programming languages, statistical methods, and data visualization tools, with a strong background in machine learning algorithms and data mining techniques.

Head of Solutions Architecture

Company: Mapbox

Location: USA

Posted Nov 13, 2024

Mapbox is a leading real-time location platform that equips organizations with the tools to power navigation and create customized experiences. The company is seeking a Solution Architect Leader to lead a global team of Solution Architects and develop solutions for location-aware businesses.

Senior Developer Advocate

Company: CentML

Location: USA

Posted Nov 13, 2024

CentML is a company that aims to make AI more accessible by reducing the cost of developing and deploying ML models. They are looking for a Senior Developer Advocate to engage with the developer community, build and foster a thriving community, and represent the company at industry events.

VP of Business Development

Company: Fort Health

Location: USA

Posted Nov 12, 2024

Fort Health is a mental health company that aims to provide better care for more families. The company is looking for a VP of Business Development to build partnerships with hospital systems and provider groups in Texas, Illinois, New York, and Pennsylvania.

Algorithm Design Mentor - Tier 3

Company: Outlierai

Location: USA

Posted Nov 12, 2024

Outlier is looking for talented coders to help train generative artificial intelligence models. The freelance opportunity is remote and hours are flexible. The company is looking for individuals with expertise in computer science, proficiency in one or more programming languages, and excellent attention to detail.

Partnerships Manager

Company: Teikametrics

Location: USA

Posted Nov 12, 2024

The job description is for a Partnerships Manager at Teikametrics, responsible for developing and managing strategic partnerships with leading retail media networks and technology providers. The role requires building relationships, executing referral programs, and driving partner collaboration. The company offers a competitive salary, benefits package, and remote work options.

Senior Data Science Manager, Ads Platform & Experience

Company: Reddit

Location: USA

Posted Nov 12, 2024

Reddit is looking for a Data Science Leader to work on its advertising platform. The company is committed to building a highly differentiated ads business and is seeking a results-oriented and strategically minded leader to lead a team of data scientists.

Senior Manager - Revenue and Financial Operations

Company: Olo

Location: USA

Posted Nov 12, 2024

Olo is a leading SaaS platform that helps restaurants deliver personalized guest experiences. They are seeking a Senior Manager Revenue and Financial Operations to oversee billing and revenue process improvement. The ideal candidate will have experience in a SaaS environment and ability to drive change through process improvements and systems implementations.

Senior Backend Engineer (C# / Azure) Remote US Only

Company: Stratus

Location: USA

Posted Nov 13, 2024

The job posting is for a Senior Backend Engineer to help modernize a SaaS application on the Azure cloud. The role requires experience with Azure, C#, and NoSQL databases, as well as strong problem-solving skills and attention to detail.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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