Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Business Development Executive

Company: Syndigo

Location: USA

Posted Nov 12, 2024

The job description outlines the responsibilities of a Syndigo Business Development Executive, including prospecting, building relationships, and closing deals. The role requires a strong understanding of the retail industry and the ability to communicate the value proposition of Syndigo's services.

Senior Marketing Manager

Company: Ignition

Location: USA

Posted Nov 12, 2024

Ignition is a leading revenue generation platform for accounting and professional services businesses. The company is looking for a Senior Marketing Manager to shape and execute its local marketing strategy for the US market.

Director - Demand Generation

Company: Coalition, Inc.

Location: USA

Posted Nov 12, 2024

Coalition is seeking a Director of Demand Generation to manage a team of marketers and drive campaign strategy for their insurance and cybersecurity business lines. The role requires experience in demand generation, leadership, and campaign planning, with a focus on building a team and driving growth.

Mobile App Developer (React Native)

Company: The Motley Fool

Location: USA

Posted Nov 12, 2024

The Motley Fool is seeking a Freelance Mobile App Developer with expertise in React Native to join their team on a contract basis. The role involves developing a new iteration of their mobile app, focusing on enriching user experience and incorporating cutting-edge functionalities.

Client Relations Lead

Company: Cision

Location: USA

Posted Nov 12, 2024

The Client Relations Lead is responsible for maintaining and strengthening customer relationships, ensuring communication flow, resolving issues, and driving client renewals and upselling. The role requires strong relationship management skills, data analysis, and proficiency in Excel.

Senior Solution Architect

Company: Anaplan

Location: USA

Posted Nov 12, 2024

Anaplan is looking for a Senior COE Architect/Solution Architect to support their Global Presales Team. The role involves building domain-specific models, advising on complex proof of concept models, and serving as a subject matter expert on new Anaplan features.

Director of SEO

Company: Apollo.io

Location: USA

Posted Nov 12, 2024

Apolloio is a leading go-to-market solution for revenue teams, providing sales and marketing teams with access to verified contact data and tools to engage and convert contacts. The company is growing rapidly and is seeking a Director of SEO to lead their organic search strategy and execution.

Legal Intern - Privacy (Spring Semester)

Company: Airbnb

Location: USA

Posted Nov 12, 2024

Airbnb is seeking Legal Interns to join the Privacy Legal team for an internship during the Spring Semester. The ideal candidate must have a solid understanding of privacy law terminology and principles. As an intern, you'll be integrated into a team where you'll contribute to challenging projects and gain practical experience.

Director, Special Operations

Company: Evenup

Location: USA

Posted Nov 12, 2024

EvenUp is a company that provides support to injury law firms, helping them to provide a consistent and high standard of representation. They have a team that operates at the intersection of business operations, special projects, and legal operations, and they are looking for a candidate with experience in operations and analytics to join their team.

Chronicle Onboarding Engineer

Company: Cyderes

Location: USA

Posted Nov 12, 2024

Cyderes is a cybersecurity services provider offering managed security services, identity and access management, and professional services. The company is looking for an Onboarding Engineer to support the implementation of its services to top-tier customers.

Sales Development Representative

Company: Level AI

Location: USA

Posted Nov 12, 2024

Level AI is a Series C startup that transforms customer engagement by reimagining contact centers as strategic assets. The company's AI-powered customer service intelligence platform analyzes every support conversation to deliver enterprise-wide insights that improve quality assurance and agent performance.

Senior Software Engineer

Company: Mozilla

Location: USA

Posted Nov 12, 2024

The Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are committed to building tools that empower users to manage their online identities and maintain their privacy.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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