Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Account Executive, Mid-Market

Company: Figma

Location: USA

Posted Nov 12, 2024

Figma is looking for an Account Executive MidMarket to join their dynamic team. The role involves building a strong sales pipeline, working closely with cross-functional teams, and establishing relationships with key stakeholders. The ideal candidate has 3+ years of closing experience, value selling experience, and a proven track record of meeting or exceeding quota.

Product Adoption Strategist

Company: Reddit

Location: USA

Posted Nov 12, 2024

The job posting is for a Product Adoption Strategist role at Reddit, responsible for driving the adoption of priority products and features to drive advertiser success and revenue growth. The role requires experience in digital advertising, sales strategy, enablement, and operations, as well as expertise in full-funnel performance advertising objectives.

Senior Lead - Measurement & Attribution

Company: StackAdapt

Location: USA

Posted Nov 12, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company empowers hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance. The role of Senior Lead of Solutions Measurement and Attribution involves leading and supporting the discovery, ideation, development, and design of next-gen measurement attribution and performance capabilities.

Senior BizOps Manager

Company: Truehold

Location: USA

Posted Nov 12, 2024

The Senior BizOps Manager BOM will play a key role in building out and optimizing various functions for Trueholds operations team. The role will enhance process operationalizing standards quality control training and strategic partnerships to ensure residents benefit from Single Family Rental SFR industry leading property services.

Sr. Manager - Engineering (Platform)

Company: ScienceLogic

Location: USA

Posted Nov 12, 2024

ScienceLogic is a company that empowers intelligent automated IT operations, freeing up time and resources, and driving business outcomes with actionable insights. They are looking for a Senior Manager Engineering to join their team, who will provide technical leadership, collaborate with product managers, and define engineering processes.

Staff Platform Engineer - Backend

Company: brightwheel

Location: USA

Posted Nov 12, 2024

Brightwheel is a technology company that aims to provide high-quality early education for every child by giving teachers more time with students and engaging parents in their kids' development. The company is seeking a Staff Platform Engineer to join its platform team and is committed to creating a diverse and inclusive work environment.

Sr Reconciliation Rep

Company: American Specialty Health Incorporated

Location: USA

Posted Nov 12, 2024

American Specialty Health Incorporated is seeking a Sr Reconciliation Representative to join their Reconciliation department. The position involves reconciling claims, making calls to health plans, and using health plan and TPA websites to check on claim status. The role requires excellent listening and interpersonal communication skills, and the ability to work from home.

Sr. Manager - Engineering

Company: ScienceLogic

Location: USA

Posted Nov 12, 2024

ScienceLogic is a company that empowers intelligent automated IT operations, freeing up time and resources, and driving business outcomes with actionable insights. The company is looking for a Senior Manager Engineering to lead multiple engineering teams and contribute to product strategy.

Data Scientist - Platform

Company: Figma

Location: USA

Posted Nov 12, 2024

Figma is seeking an experienced Data Scientist to join their Core Data Science Team. The ideal candidate is passionate about transforming new methodologies and best practices into useful tools for others. The role involves introducing new methods to increase the rigor of data analyses, creating and deploying frameworks and tools to increase efficiency, and collaborating with the broader Engineering org to identify opportunities to improve processes.

Content Designer

Company: Assembled

Location: USA

Posted Nov 12, 2024

Assembled is looking for a Content Designer to join the product team. The role involves building a consistent vocabulary for products, redefining and scaling how they are explained and documented, and shaping text-based experiences. The ideal candidate has 4+ years of experience in content design or UX writing, is technically curious, and has a passion for UX and language.

Senior Treasury Partnerships Manager

Company: Mercury

Location: USA

Posted Nov 12, 2024

Mercury is a financial technology company that provides financial tools for startups. The company is looking for a Senior Treasury Partnerships Manager to manage its portfolio of strategic Treasury partners and build out its network of potential partners.

Principal - Product Compliance

Company: Kraken

Location: USA

Posted Nov 12, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing world-class products and services to its users. The company is committed to industry-leading security, crypto education, and world-class client support.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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