Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Business Development Representative

Company: Dagsterlabs

Location: USA

Posted Nov 11, 2024

Dagster Labs is a well-funded startup that values respectful communication and collaboration. They are looking for a Business Development Representative to help grow their enterprise business. The role involves lead generation, qualification, and sales. The company offers competitive salary, equity, and benefits, and is open to hiring remote candidates.

Associate Lead, Fraud Operations Performance

Company: Affirm

Location: USA

Posted Nov 11, 2024

Affirm is a company that is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. The company is looking for a Fraud Operations Case Review Team member to provide direct supervision and professional development to a team of FrOps Case Review Team members.

Product Marketing Specialist

Company: Colibri Group

Location: USA

Posted Nov 11, 2024

Colibri culture emphasizes values such as Love, Joy, Boldness, Teamwork, and Curiosity. The company has a rich history and is a pioneer in online professional education. The Financial Services Product Marketing Specialist role is responsible for leading marketing programs and tactics to support the growth of the Financial Services business.

FinOps Architect, Senior Manager Consulting

Company: Cognizant

Location: USA

Posted Nov 11, 2024

Cognizant is seeking a FinOps Senior Manager Consultant to join their team. The ideal candidate will have a strong background in finance operations and cloud computing, with a focus on optimizing costs and improving financial efficiency within cloud environments.

Principal Customer Success Manager

Company: Agiloft, Inc

Location: USA

Posted Nov 11, 2024

Agiloft is a leading provider of contract lifecycle management software, helping organizations manage contracts from proposal to execution. The company is committed to diversity and inclusion, and offers a range of benefits to its employees.

Mid Market Sales Manager

Company: InvoiceCloud, Inc.

Location: USA

Posted Nov 11, 2024

InvoiceCloud is a leading provider of online bill payment services, offering a competitive benefits program and equal employment opportunities. The company is looking for a MidMarket Sales Manager to oversee a team of Account Executives.

Staff QA Engineer

Company: Assured

Location: USA

Posted Nov 11, 2024

Assured is a company that provides software solutions to modernize insurance claims processing. They are seeking a Staff QA Engineer to join their team and lead the design and implementation of cutting-edge testing strategies.

Analyst, Data Strategy + Operations

Company: Brightwheel

Location: USA

Posted Nov 11, 2024

The job posting is seeking an Analyst to join the Data Operations team, focusing on driving mission-critical projects, including market sizing, data enrichment, and distribution strategy. The role requires attention to detail, strong organization, internal collaboration, project management, and analytical skills.

Customer Success Engineer

Company: Cymulate

Location: USA

Posted Nov 11, 2024

The job description is for a Customer Success and Tech Support role at Cymulates. The job involves ensuring customer satisfaction, providing technical support, and aiding in product development. The ideal candidate should have experience in Customer Success and Tech Support, strong analytical and communication skills, and knowledge of IT security products.

Social Media Associate

Company: Underdog Fantasy

Location: USA

Posted Nov 11, 2024

Underdog is a fast-growing sports gaming company that builds innovative games and products for American sports fans. They are looking for a social media manager to assist in planning and execution of postings across social platforms, develop new ideas, and work closely with cross-functional teams.

Senior Financial Analyst

Company: Tebra

Location: USA

Posted Nov 11, 2024

Tebra is a company that aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. They are looking for an experienced financial analyst to assist and contribute to the overall financial health of the company.

Senior Product Manager, Growth

Company: EQUIP Health

Location: USA

Posted Nov 11, 2024

EquipEquip is a virtual program helping families recover from eating disorders at home with comprehensive goldstandard care. They are looking for a passionate product manager to help shape Equips patient acquisition and engagement strategy.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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