Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Metasolv Developer Lead

Company: Cognizant

Location: USA

Posted Nov 11, 2024

The job posting is for a Metasolv M6 Inventory system configuration and coding position. The job requires experience in Telecom Inventory management, Voice and Internet product offerings, and Service Order Workflow management. The company offers a competitive salary range, benefits, and a discretionary annual incentive program.

Clinical Product Intern

Company: Lyra Health

Location: USA

Posted Nov 12, 2024

Lyra Health is a mental health care company that provides accessible and effective evidence-based mental health care. They are looking for a part-time clinical product intern to support high-quality research and clinical product development.

Senior Content Designer

Company: Instacart

Location: USA

Posted Nov 12, 2024

Instacart is a company that is transforming the grocery industry by providing a platform for people to shop for groceries online. They are committed to delivering seamless grocery shopping experiences and are looking for a Senior Content Designer to join their team.

HVAC Equipment Account Executive

Company: Johnson Controls

Location: USA

Posted Nov 11, 2024

The text is about an opportunity to work for Johnson Controls, a global leader in smart, healthy, and sustainable buildings. The role involves selling HVAC equipment offerings to mechanical contractors, designers, consulting engineers, and owners. The position requires a deep technical understanding of York equipment and a focus on customer satisfaction and loyalty. The role also involves managing long-term customer relationships, renewable service agreements, and promoting Building Controls offerings. The company offers a competitive base salary, comprehensive benefits package, extensive product and on-the-job training, and a dedicated team environment.

Machine Learning Engineer

Company: NTT DATA

Location: USA

Posted Nov 11, 2024

NTT DATA is seeking a Machine Learning Engineer to join their team remotely in the United States. The role involves implementing machine learning applications, mentoring other engineers, and developing technical knowledge and skills. The company provides a range of benefits and opportunities for growth and development.

Solutions Engineer

Company: Middesk

Location: USA

Posted Nov 12, 2024

Middesk is a company that provides business identity verification solutions to financial institutions and fintechs. The role of a Solution Engineer at Middesk involves designing and implementing tailored solutions to help clients navigate complex regulatory and risk challenges.

Clinical Research Scientist

Company: Omada Health

Location: USA

Posted Nov 12, 2024

Omada Health is a virtual-first chronic care provider that nurtures lifelong health one day at a time. The company is on a mission to inspire and engage people in lifelong health, and is seeking a Clinical Research Scientist to join their team.

SR M365 Architect

Company: Cognizant

Location: USA

Posted Nov 11, 2024

Cognizant is a leading provider of information technology consulting and business process outsourcing services. The company is seeking a Sr Infra Architect with 14 to 18 years of experience to join their dynamic team.

Mulesoft Developer

Company: NTT DATA

Location: USA

Posted Nov 11, 2024

NTT DATA is a global innovator of business and technology services, seeking a Mulesoft Developer to join their team in Toronto. The job involves creating reusable components, conducting workshops, and imparting technical expertise. The company is committed to inclusivity, adaptability, and forward-thinking.

Palantir Tech Lead

Company: Cognizant

Location: USA

Posted Nov 11, 2024

Cognizant is seeking a Technical Lead with 12-15 years of experience to join their team. The ideal candidate will have extensive experience in Python, PySpark, and Palantir. The role involves leading technical projects, providing technical guidance, and collaborating with cross-functional teams.

Customer DevOps Engineer

Company: Sayari

Location: USA

Posted Nov 12, 2024

Sayari is a counterparty and supply chain risk intelligence provider that uses open data to enhance visibility into global commercial and financial networks. The company is seeking a Customer DevOps Engineer to design and implement cloud infrastructure for its customers.

Palantir Architect

Company: Cognizant

Location: USA

Posted Nov 11, 2024

The job posting is seeking an experienced Architect with 8-10 years of expertise in Palantir, Python, and PySpark to design and implement data solutions. The role requires excellent communication skills, strong problem-solving skills, and experience in developing and maintaining scalable data architectures.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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