Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Analyst Relations Manager

Company: Emburse

Location: USA

Posted Nov 12, 2024

The job posting is seeking an experienced Analyst Relations Manager to build and expand relationships with key industry analysts. The role involves cultivating relationships, developing a strategic analyst relations plan, and communicating the company's value proposition to analysts.

Agent Onboarding Manager

Company: Real

Location: USA

Posted Nov 12, 2024

Real Broker LLC is seeking an Agent Onboarding Manager to join their Brokerage Operations department. The successful candidate will be responsible for creating a seamless process to get agents activated and set up in reZEN, and overseeing the end-to-end process.

Client Success Manager

Company: K1X

Location: USA

Posted Nov 12, 2024

K1X is a leading data distribution platform for alternative investments, aiming to digitize the K1 ecosystem. The company is looking for a Client Success Manager to work closely with clients, ensuring their successful adoption and growth.

Lead AI Engineer

Company: 113134

Location: USA

Posted Nov 12, 2024

The job posting is for a Lead AI Engineer position at Cast and Crew, a company that provides entertainment technology and services. The job involves designing and implementing AI-driven solutions to enhance internal operations and customer experiences.

Platform Engineer

Company: Goswift

Location: USA

Posted Nov 12, 2024

Swiftly is a leading transit data platform that helps cities move more efficiently. The company is looking for an engineer to improve its software platform, which ingests real-time transit data and provides metrics and dashboards for transit agencies.

Senior QA Engineer

Company: Calendly

Location: USA

Posted Nov 12, 2024

Calendly is seeking a Senior QA Engineer to join their team. The ideal candidate will have extensive experience in designing and implementing comprehensive test automation strategies, as well as a proven track record of driving meaningful improvements in testing processes. The role involves leading the definition and execution of the testing strategy for complex projects, collaborating with project stakeholders, and mentoring other QA Engineers.

Account Executive - Major

Company: Restaurant365

Location: USA

Posted Nov 12, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. The company is looking for an Account Executive to sell their product suite to national brands and franchisees. The role requires strong sales skills, industry knowledge, and the ability to analyze client needs and provide strategic solutions.

Accountant

Company: Code.org

Location: USA

Posted Nov 12, 2024

The job posting is seeking an Accountant with a strong understanding of accounting principles and excellent interpersonal skills. The role involves maintaining accurate financial records, ensuring compliance with nonprofit accounting standards, and assisting with audits. The expected salary range is $64,000 to $72,000.

Sr. Data Analyst

Company: TrueML

Location: USA

Posted Nov 12, 2024

TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. The company is looking for a Senior Data Analyst to drive its data strategy and develop actionable insights and advanced BI solutions.

Senior Financial Analyst

Company: Embroker

Location: USA

Posted Nov 12, 2024

The job posting is looking for a Senior Financial Analyst to join Embrokers' growing Financial Planning and Analysis team. The role involves driving forward-looking analyses, partnering with leaders, and providing data-driven insights to influence executive-level strategic decisions.

Director - Security Engineering

Company: PagerDuty

Location: USA

Posted Nov 12, 2024

PagerDuty is seeking a Director of Security to lead and enhance the security posture of their technology and products. The role requires technical leadership, experience in implementing product security solutions, and strong communication skills.

Lead Product Design, Licensing

Company: Cisco Meraki

Location: USA

Posted Nov 12, 2024

The job posting is for a Design Lead position at Cisco Networking, responsible for building and delivering product experiences using AI, ML, and GenAI. The role requires a strong visual aesthetic, strategic storytelling, and ability to work with cross-functional teams. The company values nurturing the growth and development of its team members and emphasizes the importance of customer-centered design decisions.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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