Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

UX Research Operations Specialist

Company: DonorsChoose

Location: USA

Posted Nov 09, 2024

DonorsChoose is a non-profit organization that aims to provide resources to teachers and students in underfunded schools. They have been recognized as a best place to work and are committed to combating systemic inequity. The organization is looking for a UX Research Operations Specialist to join their team and help improve the onsite experience for teachers, donors, and partners.

Director of Product Management - Payout and Retain

Company: Eventbrite, Inc.

Location: USA

Posted Nov 09, 2024

Eventbrite is looking for an experienced product leader to build a vision and strategy for their financial products, focusing on the creator funnel and core financial experiences. The company is a well-known EBITDA positive public company with global category leadership, and the role is a career-defining opportunity.

Senior People Ops Generalist

Company: Exodus54

Location: USA

Posted Nov 09, 2024

Exodus is looking for a Senior People Ops Generalist to optimize talent recruitment, retention, and removal processes. The role involves supporting employees, developing onboarding experiences, and maintaining a high-performance culture. The company offers a collaborative and feedback-driven culture, flexible schedule, and competitive benefits package.

Director of Accounting and Finance

Company: Flosum

Location: USA

Posted Nov 09, 2024

The job posting is for a Director of Accounting and Finance position in a SaaS company. The ideal candidate has a strong background in financial analysis, experience with Salesforce, and excellent communication and negotiation skills. The role involves leading and managing the accounting and finance team, preparing financial statements, and providing strategic financial insights to executive leadership.

Director, Design

Company: Dropbox

Location: USA

Posted Nov 09, 2024

The role is looking for a Design Leader to lead multidisciplinary teams in building best-in-class product experiences that delight customers. The role will be responsible for ensuring every interaction with customers is met with an 'it just works' experience and radically redesigning the ways customers use Dropbox.

Digital Marketing Paid Ads Specialist

Company: Beacon Media + Marketing

Location: USA

Posted Nov 09, 2024

Beacon is looking for a paid ads specialist to develop and implement paid ad campaigns for clients. The ideal candidate is a team-spirited, skilled, and imaginative individual with an eye for marketing strategy and opportunities. The company offers a positive work environment, flexible work hours, and competitive benefits.

Enterprise Account Executive

Company: Youdotcom

Location: USA

Posted Nov 09, 2024

Youcom is an innovative AI productivity tool that helps users get more done. The company has grown significantly and obtained significant investment from leading investors. The Enterprise Business team is dedicated to collaborating with key customers and organizations, and the company is looking for driven hunters to join their fast-paced sales team.

Proposal Design Consultant

Company: Goodleap

Location: USA

Posted Nov 09, 2024

GoodLeap is a technology company that provides financing and software products for sustainable solutions. They have helped over 1 million homeowners and thousands of professionals deploy home efficiency and solar solutions. The company is proud to support its award-winning nonprofit GivePower, which builds and deploys lifesaving water and clean electricity systems.

Director - Executive & Equity Compensation

Company: GitLab

Location: USA

Posted Nov 09, 2024

The job posting is for a Director Executive amp Equity Compensation role at GitLab. The role involves leading the development and administration of executive compensation and equity compensation philosophies and programs. The ideal candidate has deep experience in designing and managing executive and equity compensation programs, is comfortable working in a fast-paced environment, and has excellent communication skills.

Senior iOS Engineer

Company: Kunai

Location: USA

Posted Nov 09, 2024

Kunai is a digital consultancy focused on banking, payments, and fintech. They have built deep relationships with clients and are looking for an iOS developer with experience in UI Kit and Swift UI. The role is remote and open to residents within the United States.

Enterprise Account Executive

Company: Cymulate

Location: USA

Posted Nov 10, 2024

The job posting is for a sales position at a cybersecurity company. The company is looking for a sales professional with experience in selling cybersecurity solutions to midmarket and enterprise accounts. The job requires the ability to prospect new business opportunities, consistently meet or exceed sales quotas, and develop channel partner relationships. The company offers a competitive salary and benefits package, as well as opportunities for professional growth and development.

Executive Director - Medical Information

Company: Vera Therapeutics

Location: USA

Posted Nov 09, 2024

Vera Therapeutics is a biotechnology company focused on developing treatments for serious immunological diseases. The company is seeking an Executive Director of Medical Information to create and communicate medical information compliant with industry best practices and applicable regulatory guidelines.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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