Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Associate Director - Events Marketing

Company: Axios

Location: USA

Posted Nov 09, 2024

The job posting is for an Associate Director of Growth at Axios, responsible for developing and executing marketing programs for Axios Events. The ideal candidate has experience in marketing live and virtual events, exceptional collaboration skills, and strong analytical skills.

Sales Manager - Emerging Markets

Company: Restaurant365

Location: USA

Posted Nov 09, 2024

Restaurant365 is a SaaS company looking for a Sales Manager to oversee Emerging Markets. The role involves leading a team of Account Executives to sell Restaurant365's employee training solutions to adjacent verticals such as hotels, retail, and senior living. The company offers competitive compensation and benefits, including a salary range of $140,000 to $165,000, comprehensive medical benefits, 401k matching, and unlimited PTO.

Product Manager - Billing

Company: Figma

Location: USA

Posted Nov 09, 2024

Figma is looking for an experienced Product Manager to own the billing and payments system. The role involves defining and executing a roadmap to grow the system into a scalable platform. The team is part of the Monetization pillar and is responsible for ensuring industry standards and scalability.

Director - Marketing & Growth

Company: Axios

Location: USA

Posted Nov 09, 2024

Axios is looking for an experienced Marketing Director to lead gotomarket strategy for Pro Policy and Pro Deals. The role involves developing and executing marketing strategies, conducting market research, and collaborating with crossfunctional teams.

Head of Holding Company - Programmatic

Company: OpenX

Location: USA

Posted Nov 09, 2024

OpenX is a company that focuses on digital media and advertising, and is looking for a Head of Holding Company Sales to manage and grow relationships with major advertising holding companies in the US.

University Seminar Professor

Company: Adtalem Global Education

Location: USA

Posted Nov 09, 2024

Chamberlain University is a regionally accredited institution with a 130-year history, offering various degree programs in nursing, health professions, and more. They prioritize a culture of service excellence and care, and are seeking instructors to share their knowledge and experience with students.

Commercialization Program Director

Company: Nextech

Location: USA

Posted Nov 09, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. They offer competitive pay, benefits, and a commitment to diversity. The company is looking for software engineers, finance professionals, and other experts to join their team.

Channel Partner Relationship Leader

Company: ThinkOn, Inc.

Location: USA

Posted Nov 09, 2024

The job description is for a Sales team leader to manage relationships with Channel Partners, focusing on revenue growth, business development, and sales. The role requires strong knowledge of infrastructure technologies, data protection, and cloud services.

Product Manager - Payroll

Company: Restaurant365

Location: USA

Posted Nov 09, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. The company is looking for a Product Manager Payroll to oversee the R365 Payroll products and collaborate with other teams to drive the payroll strategy. The role requires experience in product management, payroll domain, and excellent communication skills.

Content Marketing Associate

Company: Recharge

Location: USA

Posted Nov 09, 2024

The Content Marketing Associate role involves creating and executing merchant-facing content to educate, engage, and enable Recharge brands. The ideal candidate is a creative storyteller with experience in content creation, written communication, and data-driven content.

Senior UX Researcher - PFM

Company: Rocket Money

Location: USA

Posted Nov 09, 2024

Rocket Money is looking for a Senior UX Researcher to join their Personal Financial Management PFM group. The role requires a strong research skillset, collaboration, and customer obsession. The company offers a competitive salary, benefits, and a positive work environment.

Technical Account Manager - Fintech

Company: Plaid

Location: USA

Posted Nov 09, 2024

Plaid is a company that aims to empower people to take control of their finances by providing tools and experiences for developers to create their own financial products. The company has a mission to unlock financial freedom for everyone and is looking for a Technical Account Manager to work with their largest and most strategic customers in the Fintech segment.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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