Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Head of AML Advisory

Company: Mercury

Location: USA

Posted Nov 09, 2024

Mercury is building a complete finance stack for startups, providing banking services to entrepreneurs and business owners. The company is looking for a Head of AML Advisory to drive and own the day-to-day advisory and support of its BSAAML program.

Senior Product Designer - Personal Banking

Company: Mercury

Location: USA

Posted Nov 09, 2024

Mercury is a financial technology company looking to hire a senior product designer to lead design on their Personal Banking Team. The company aims to design banking tools that are intuitive and user-friendly, and is seeking a designer who can define and design best-in-class user experiences for everyday banking needs.

Land Development and Constructability Program Manager

Company: Anser Advisory

Location: USA

Posted Nov 09, 2024

Anser Advisory is a professional services provider that offers advisory, compliance, and project construction management services. They are looking for a Constructability Program Manager to oversee Land Development Early Works projects and ensure successful project delivery.

Adult Gerontology Acute Care & Primary Care - Clinical Faculty

Company: Adtalem Global Education

Location: USA

Posted Nov 09, 2024

Chamberlain University is seeking online faculty for their Master of Science in Nursing Acute Care and Primary Care tracks. The role requires teaching, providing feedback, and evaluating student progress. The university is looking for dual board-certified nurse practitioners with a minimum of 2 years of teaching experience.

Engineering Manager - Reliability Engineering

Company: Airbnb

Location: USA

Posted Nov 09, 2024

Airbnb is seeking a highly skilled and experienced Engineering Manager Site Reliability Engineer SRE to join their team. The role involves developing a roadmap for Reliability, designing and implementing SRE architecture, and fostering a culture of reliability.

Vice President, Deputy General Counsel, Product and Privacy

Company: Sprout Social

Location: USA

Posted Nov 09, 2024

Sprout Social is hiring a Vice President Deputy General Counsel Product amp Privacy to lead the newlycreated Product legal team and the existing Privacy legal team. The role requires a businessminded attorney with an ability to think on their feet and solve hard problems that move the business forward while managing risk.

Associate Business Development Specialist

Company: NavVis

Location: USA

Posted Nov 09, 2024

NavVis is a technology company that offers reality capture and digital factory solutions. They are seeking a Business Development Specialist to join their growing US, LA, and NYC teams. The role involves developing critical and creative sales skills, partnering with account executives and customer success managers, and collaborating with the marketing team.

Sr Staff Software Engineer - Reliability Engineering

Company: Airbnb

Location: USA

Posted Nov 09, 2024

Airbnb is seeking a highly skilled and experienced Sr Staff Engineer Site Reliability Engineer SRE to join their team. The Sr Staff Engineer will help facilitate a best-in-class enterprisewide SRE program that enables the business. The company values everyones input and ideas and is committed to working with the broadest talent pool possible.

Customer Technical Support Engineer

Company: Kontakt.io

Location: USA

Posted Nov 09, 2024

Kontaktio offers an advanced care delivery operations platform that uses intelligent data analysis to deliver actionable insights and recommendations. The company has experienced exceptional growth, with a $475 million investment from Goldman Sachs, and is seeking talented individuals to help accelerate its impact and growth in the healthcare sector.

Software Developer - API

Company: Spokeo

Location: USA

Posted Nov 09, 2024

Spokeo is a people search engine that helps users reconnect with friends and family, and protect against fraud. The company is looking for an API developer to join their team and work on building software in an agile environment.

Global Real Estate Leader

Company: Quantinuum

Location: USA

Posted Nov 09, 2024

Quantinuum is seeking a Global Real Estate Leader to oversee and elevate their real estate and construction initiatives on a global scale. The ideal candidate will have extensive project management expertise and a track record of successful projects.

Principal Strategic Partnerships Manager

Company: HubSpot

Location: USA

Posted Nov 09, 2024

HubSpot is looking for a Partnerships Lead to develop and execute strategic partnerships that align with their mission to help businesses grow better. The role requires experience in managing a portfolio of partners, building strong relationships, and making data-driven decisions.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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