Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Staff Site Reliability Engineer

Company: Assured

Location: USA

Posted Nov 09, 2024

Assured is a company that provides software solutions to modernize insurance claims processing. They are looking for a Staff Site Reliability Engineer to join their team and build efficient, reliable, and scalable infrastructure and code.

Senior Backend Engineer II

Company: Degreed

Location: USA

Posted Nov 09, 2024

The role is for a Senior Backend Engineer to work on transforming and modernizing the core of the platform, with a focus on building scalable services and empowering product teams. The job requires expertise in C, collaboration, and problem-solving, as well as experience with agile methodologies and cloud expertise.

Graphic Designer

Company: Keeper Security, Inc.

Location: USA

Posted Nov 09, 2024

Keeper Security is hiring a Graphic Designer to join their design team. The company is transforming cybersecurity and is looking for a talented designer to take their creative content to the next level.

Medical Claims Billing Specialist (AR Manager)

Company: Privia Health

Location: USA

Posted Nov 08, 2024

Privia Health is a technology-driven company that collaborates with medical groups and health systems to optimize physician practices and improve patient experiences. The company is looking for an Accounts Receivable Manager to join their team, responsible for managing accounts receivable, analyzing aged AR, and resolving claim issues.

Business Development Representative

Company: Verifiable

Location: USA

Posted Nov 09, 2024

Verifiable is hiring a Business Development Representative (BDR) to help accelerate their pipeline generation efforts. The role involves prospecting, qualifying leads, and developing targeted sequences to educate and nurture prospect organizations towards conversion.

Senior Software Engineer

Company: Mozilla

Location: USA

Posted Nov 09, 2024

Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are committed to building tools that empower users to manage their online identities and maintain their privacy.

Customer Technical Support Engineer

Company: Kontakt

Location: USA

Posted Nov 09, 2024

Kontaktio offers an advanced care delivery operations platform that uses intelligent data analysis to deliver actionable insights and recommendations. The company has experienced exceptional growth, with a $475 million investment from Goldman Sachs, and is seeking talented individuals to help accelerate its impact and growth in the healthcare sector.

Senior Site Reliability Engineer

Company: Assured

Location: USA

Posted Nov 08, 2024

Assured is a company that provides software solutions to modernize insurance claims processing. They are looking for a Senior Site Reliability Engineer to join their team and build efficient, reliable, and scalable infrastructure and code.

Staff Software Engineer

Company: Ghost

Location: USA

Posted Nov 09, 2024

Ghost is a private b2b marketplace that helps scale distribution for the best brands in the world. They are looking for a Staff Software Engineer to build their platform from the ground up. The company is described as having amazing traction, moving with velocity, and having abundant growth potential.

Program Manager, Operations

Company: Xometry

Location: USA

Posted Nov 09, 2024

Xometry is a company that powers industries by connecting people with big ideas to manufacturers. As a Program Manager, you will oversee and drive the successful execution of key programs and projects within the organization.

Senior Program Officer

Company: Venturewell

Location: USA

Posted Nov 09, 2024

VentureWell is hiring a Senior Program Officer to work with existing and new programs. The ideal candidate has experience running programs for early-stage entrepreneurs and has lived experience as an innovator, entrepreneur, or early-stage investor.

Sales & Marketing Specialist

Company: Caliber Corporate Advisers

Location: USA

Posted Nov 09, 2024

Caliber is a strategic marketing communications firm looking for a sales and marketing specialist to join their growing team. The role requires excellent project management and multitasking skills, and offers a competitive compensation range.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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