Excellent Customer Service Jobs in USA

531,916 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Senior Manager - Publisher Partnerships

Company: StackAdapt

Location: USA

Posted Nov 07, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They are hiring a Sr Manager of Publisher Partnerships and are looking for a candidate with experience in sales, business development, and account management. The company offers a competitive salary, benefits, and a supportive culture.

Manager - Creative Services

Company: StackAdapt

Location: USA

Posted Nov 07, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. The company is looking for a Manager Production amp Quality to lead a team of creative professionals and deliver outstanding work.

ServiceNow Sales Specialist

Company: TTEC Digital

Location: USA

Posted Nov 07, 2024

The job posting is for a ServiceNow Sales Specialist at TTEC Digital, a company that pioneers engagement and growth solutions for exceptional customer experiences. The role involves identifying new business opportunities, working with technology marketing and sales practitioners, and providing comprehensive product information to potential clients.

Associate Principal - Revenue Operations

Company: Airbnb

Location: USA

Posted Nov 07, 2024

The job posting is for a Platform Controlling team member at Airbnb, responsible for managing financial close, revenue recognition, and SOX compliance. The ideal candidate has 8+ years of accounting experience, a strong understanding of US GAAP, and excellent technical and communication skills.

Enterprise Sales Director

Company: Lumos

Location: USA

Posted Nov 07, 2024

The job posting is for an Enterprise Sales Director East position at Lumos. The role involves driving sales strategy, building a high-performing sales team, and ensuring Enterprise Account Executives meet and exceed targets. The job requires 6+ years of experience in B2B SaaS Sales, experience managing an enterprise sales team, and strong communication skills.

Manager - Lifecycle Marketing

Company: hims & hers

Location: USA

Posted Nov 07, 2024

The job posting is looking for a Lifecycle Marketing Manager to join the CRM team, with responsibilities including managing email, SMS, and push notification campaigns, and partnering with cross-functional stakeholders. The ideal candidate has experience in CRM and lifecycle marketing, and is passionate about the end-to-end customer journey.

Senior Researcher - Deep Learning

Company: AssemblyAI

Location: USA

Posted Nov 07, 2024

AssemblyAI is looking for a Senior Researcher to join their Research team. The successful candidate will conduct applied research in Speech and Natural Language Processing (NLP) and work closely with engineers to deploy models in production.

Vice President, Digital Sales - Public Sector

Company: TTEC Digital

Location: USA

Posted Nov 07, 2024

TTEC Digital is a global leader in customer experience orchestration, offering a range of solutions to help organizations deliver exceptional customer experiences. The company is looking for a CX Sales Executive to drive revenue growth and build strong relationships with stakeholders.

Program Manager - Tax Operations

Company: Stripe

Location: USA

Posted Nov 07, 2024

Stripe is looking for a senior program manager to join Tax Operations to work closely with various teams to deepen the operational foundations enabling successfully scaled Stripe support and internal processes for existing and newly launched tax compliance products and programs.

Senior Value Engineer

Company: Signifyd

Location: USA

Posted Nov 07, 2024

The job posting is for a Senior Value Engineer to work with the Go to Market team to win new business, upsell products, and retain customers. The role involves crafting value selling narratives, creating business case presentations, and providing training on value engineering best practices.

Senior Software Engineer II

Company: Splice

Location: USA

Posted Nov 07, 2024

The job description is for a Senior Software Engineer II position at a remote US company. The role involves defining architecture, driving implementation changes, and advocating for system designs. The company is looking for a candidate with experience in Go, Python, and cloud provider primitives, and a strong focus on customer experience.

GM of Platform

Company: Mapbox

Location: USA

Posted Nov 07, 2024

Mapbox is a leading real-time location platform that provides a range of tools and services for organizations to create customized and immersive experiences. The company is looking for a General Manager to lead its Platform organization, which is responsible for developing and maintaining the company's developer tools, data platform, and security features.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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