Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Lead Environment Artist - Open World Action Game

Company: Demiurge Studios

Location: USA

Posted Nov 27, 2025

Demiurge Studios is seeking a Lead Environment Artist with experience in creating high-quality 3D game art for an open-world action game in Unreal Engine 5. The role involves collaborating with designers and cross-functional teams, owning the world environment, and making key visual decisions. The ideal candidate should have 7+ years of experience, a strong portfolio, and proficiency in modeling, texturing, and industry-standard tools.

Staff Software Engineer - Infrastructure

Company: Gusto, Inc.

Location: USA

Posted Nov 27, 2025

Gusto is seeking a forward-thinking technical leader to shape the next generation of their compute Kubernetes and networking service mesh platforms. The role involves defining the long-term vision for how services run and communicate at Gusto, ensuring reliability, scalability, and developer delight. The ideal candidate will have extensive experience in infrastructure platform or site reliability engineering, deep expertise in Kubernetes and service mesh technologies, and a strong bias toward action.

Senior Cyber Threat Intelligence Analyst

Company: ExtraHop

Location: USA

Posted Nov 27, 2025

This job posting seeks a Senior Cyber Threat Intelligence Analyst with expertise in cybersecurity and content creation. Responsibilities include threat research, intelligence analysis, and developing marketing materials. Required qualifications emphasize experience with threat frameworks and tools, while preferred skills include networking knowledge and scripting proficiency. The position offers a competitive salary range of $150,000–$180,000 plus bonus and benefits.

Team Lead Customer Success Manager - Health Plans

Company: H1

Location: USA

Posted Nov 27, 2025

H1 is a company that believes access to the best healthcare information is a basic human right. They aim to provide a platform that optimally informs every doctor interaction globally, promoting health equity and building trust in healthcare systems. H1 uses data and AI technology to unlock medical insights and convert them into action for optimal patient outcomes and an equitable drug development lifecycle. The company values customer success and relationship building, offering a range of benefits and a commitment to diversity and inclusion.

Trading Operations Associate

Company: Kraken

Location: USA

Posted Nov 27, 2025

Kraken is a mission-focused crypto company that aims to accelerate global adoption of crypto for financial freedom and inclusion. They offer various products and services, and are committed to security, education, and client support. The Operations & Trade Support Associate role is critical for smooth daily functioning, trade execution, operational processes, settlements, reconciliations, and regulatory compliance.

Sr. Director, Market Access – Payer Value & Access Strategies

Company: Abbott

Location: USA

Posted Nov 27, 2025

Abbott is a global healthcare leader with a diverse portfolio of life-changing technologies. The company offers career development opportunities, excellent benefits, and a positive work environment. The job description highlights the opportunity to work in the diabetes technology space and the need for a strategic leader in market access and payer value proposition development.

People Analytics & Data Consultant

Company: Netwrix

Location: USA

Posted Nov 27, 2025

The job description highlights a strategic role in HR analytics and data storytelling, emphasizing global compensation strategies and a culture of innovation and excellence. It outlines key responsibilities like transforming HR data into actionable insights, leading compensation programs, and collaborating with executives. The company promotes values such as customer focus, transparency, and continuous learning, while offering competitive benefits and career growth opportunities.

Engagement Manager

Company: Lovelytics

Location: USA

Posted Nov 27, 2025

Lovelytics is a Databricks-focused data and AI consulting firm that has experienced exponential growth since partnering with Databricks in 2019. They specialize in artificial intelligence, data, and analytics solutions for high-profile enterprise clients across various industries. As an Engagement Manager, you will lead strategic client relationships, oversee project delivery, and be responsible for account growth and revenue targets.

Sr. Product Designer

Company: MyFitnessPal

Location: USA

Posted Nov 27, 2025

MyFitnessPal is a company that provides tools and resources to help users reach their health goals. The MyFitnessPal Design Team fosters an experience-first culture, collaborating across teams to transform user insights into innovative designs for mobile and web platforms. The Senior Product Designer role involves leading design for new experiences, owning end-to-end design, and making data-informed decisions to improve engagement, retention, and subscriptions.

Project Manager - PMO Lead, Human Capital

Company: Guidehouse

Location: USA

Posted Nov 27, 2025

The role is a Lead Human Capital Program Management Office & Change Management position. The candidate will lead and execute multiple project management efforts for critical strategic HR priorities, focusing on the people side of change. The ideal candidate will have experience in process improvement, business process methodologies, and internal corporate HR experience in a professional services firm. The role requires strong project management, change management, and supervision skills.

VP - Digital Sales (AWS)

Company: TTEC Digital

Location: USA

Posted Nov 27, 2025

TTEC Digital is a leading AWS partner with extensive experience in delivering enterprise solutions. The Vice President of Digital Sales role is responsible for driving net new sales of professional and managed services by acquiring new clients and expanding business within existing clients. The ideal candidate should have a strong background in enterprise technology professional services sales, deep understanding of AWS services, and cloud transformation strategies.

Vice President of DoD

Company: Oddball

Location: USA

Posted Nov 27, 2025

Oddball seeks a Vice President of DoD with expertise in Air Force programs and modernization efforts, emphasizing mission credibility, product delivery, and collaboration. The role involves translating challenges into software solutions while aligning with federal acquisition processes. The company highlights competitive compensation, remote work flexibility, and commitment to diversity.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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