Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Software Engineer (L5) - Studio Infrastructure

Company: Netflix

Location: USA

Posted Nov 27, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is seeking a Senior Software Engineer to design and develop an in-house infrastructure platform to support creative productions as they expand globally. The role involves collaborating with various teams to deliver technology experiences for creative users and requires expertise in Go, Java, distributed systems, and cloud providers.

Website Experience Manager

Company: Fortive

Location: USA

Posted Nov 27, 2025

The text discusses optimizing a website's web presence, content, and SEO strategy to improve customer engagement, conversion funnels, and organic search performance. It emphasizes staying up-to-date with emerging technologies like AI and LLMs, conducting performance experiments, and collaborating with cross-functional teams.

Staff Software Engineer (Installations)

Company: Henry Schein One

Location: USA

Posted Nov 27, 2025

This job posting seeks a Staff Software Engineer with expertise in Windows desktop applications and package management tools like InstallShield. The role involves designing installation frameworks, collaborating with cross-functional teams, and improving software deployment processes. Benefits include competitive compensation, healthcare coverage, and career growth opportunities within a healthcare technology company.

Intern - Software Engineer

Company: labcorp

Location: USA

Posted Nov 27, 2025

Labcorp's 2026 Global Internship Program offers a 12-week paid opportunity for students to gain real-world experience in healthcare innovation, with mentorship, leadership exposure, and career growth. The program emphasizes impactful projects, global business culture immersion, and contributions to healthcare solutions through technology and analytics.

Sales Enterprise Account Executive, Corporate Impact - YourCause

Company: Blackbaud

Location: USA

Posted Nov 27, 2025

The role is for an Enterprise Account Executive at Blackbaud Corporate Impacts Enterprise Sales team, selling the YourCause platform. The position involves building executive relationships, executing partnership programs, and achieving sales goals. The ideal candidate has 6-10 years of commercial SaaS selling experience, a proven track record of exceeding sales goals, and strong consultative selling skills.

Investigative Analyst

Company: First Advantage

Location: USA

Posted Nov 27, 2025

First Advantage is a leading provider of mission-critical background screening solutions, fostering a global inclusive workforce that values diversity, respect, integrity, and fairness. The company empowers its team members to be their authentic selves and treats all with respect, integrity, and fairness.

Strategic Partner Success Director

Company: First Advantage

Location: USA

Posted Nov 27, 2025

First Advantage is a leading provider of mission-critical background screening solutions, fostering a global inclusive workforce that values diversity, respect, integrity, and fairness. The company seeks a Strategic Partner Manager to manage relationships with top-tier partners, drive revenue growth, and ensure successful execution of joint go-to-market plans.

Senior Product Designer, Legal & Rights - Enterprise XD

Company: Netflix

Location: USA

Posted Nov 27, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company focuses on legal needs for content creation, acquisition, and distribution globally. The role is for a Senior Designer on the Enterprise Experience Design team, working on legal and rights decision-making using data sets and AI technology. The role requires empathy, understanding of global users, and experience in enterprise software product design.

Medical Information Specialist (PharmD/RPh preferred)

Company: EVERSANA

Location: USA

Posted Nov 27, 2025

EVERSANA is a global healthcare company committed to improving patient lives through innovative therapies and inclusive culture. The job description highlights Medical Information roles requiring clinical expertise, customer-centric approaches, and compliance with regulatory standards. The company emphasizes diversity, professional growth, and ethical practices while offering competitive benefits and a supportive work environment.

Senior Developer - SysOps Specialist

Company: Scout

Location: USA

Posted Nov 27, 2025

Scout, formerly known as Scout Meetings, is a leading provider of clinical trial patient travel and reimbursements, as well as an online learning management system. The company is seeking a Senior Developer to join their remote team, responsible for designing, developing, and maintaining web applications using PHP Symfony and related technologies. The ideal candidate should have a strong background in PHP, Docker, HTML, Nginx, Twig, Symfony, MongoDB, Git, PHPUnit, Linux, and jQuery, along with experience in Agile, test-driven, and Scrum development methodologies.

Solution Consultant CRM (Salesforce)

Company: Digital Alchemy Limited

Location: USA

Posted Nov 27, 2025

Digital Alchemy is a global Marketing Automation Services Provider offering CRM solutions and technical support. The role of a Solution Consultant CRM involves designing, implementing, and maintaining CRM systems to support business strategies. Key responsibilities include development, integration, data management, and technical leadership. Required skills include CRM platform expertise, programming languages, and project management abilities.

Director - Inside Sales

Company: Figma

Location: USA

Posted Nov 27, 2025

The Director of Inside Sales at Figma will lead a global renewals strategy, build world-class programs, and drive operational excellence. The role requires 10+ years of SaaS experience, leadership skills, and a passion for building systems and developing future sales leaders.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

Related Pages