Exceptional Customer Service Jobs in USA
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Looking for Exceptional Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the USA area.
Software Engineer - Data
Company: Found
Location: USA
Posted Jan 24, 2025
Found is a company building tools for self-employed individuals to automate taxes, expense tracking, and provide security and peace of mind. They are looking for a Data Engineer to scale their data infrastructure, optimize data pipelines, and support decision-making across the organization. The role involves designing, building, and operating large-scale data infrastructure systems, building a data platform as a service, bridging the gap between engineering and analytics, and implementing ETL infrastructures. The ideal candidate has 5+ years of experience in data infrastructure, relational databases, dbt, Airflow, and cloud-native big data infrastructure. Found offers a competitive salary range of $181,000 - $209,000, along with comprehensive benefits and a flexible vacation policy.
Migration Project Specialist
Company: Pax8
Location: USA
Posted Jan 24, 2025
The Migration Project Specialist is responsible for coordinating and completing migration projects for partners and customers, focusing on process improvement and collaboration. They communicate with stakeholders to ensure project delivery and partner experience. The role involves managing migration and full partner acquisitions, driving continuous improvement, and devising workarounds for potential obstacles. Ideal candidates have at least two years of experience in complex back-office processes, LeanAgile environment, and strong analytical, project management, and problem-solving skills. They should be able to build partnerships, deliver customer-centric solutions, and make sense of complex information. The role requires compassionate candor, seeking to understand, collaboration, commitment, and passion for the mission. A BA/BS in a related field or equivalent work experience is required, with a compensation range of $56,000 to $71,000 or more.
Customer Experience Associate
Company: Found
Location: USA
Posted Jan 24, 2025
Found is a company that provides tools for self-employed individuals to manage their finances more efficiently, automating tasks such as taxes and expense tracking. They are looking for passionate and resourceful individuals to join their Customer Experience team, focusing on account support and improving the overall customer experience. The role involves supporting customers via various channels, maintaining internal documentation, representing the Voice of Customer, and identifying process improvements. The ideal candidate has 2+ years of customer-facing experience, preferably in technology, finance, or mobile app products, and excellent communication skills.
Staff Software Engineer - Insurance Engineering
Company: Airbnb
Location: USA
Posted Jan 24, 2025
The Insurance Engineering team at Airbnb is seeking a talented and diverse software engineer to join them in building unique protection programs for hosts and guests. The role involves working on complex systems, driving engineering decisions, and collaborating with cross-functional teams. The ideal candidate should have a strong background in computer science, extensive experience with backend languages, GraphQL, and large-scale applications. They should also have experience in architecting highly available services, working in a service-oriented architecture, and partnering with other leaders in setting product strategy.
Product Design Manager - Accounting
Company: Mercury
Location: USA
Posted Jan 24, 2025
Mercury is seeking a Design Manager for its Accounting product, aiming to revolutionize business banking in the digital age. The role involves leading a team of designers, creating cohesive experiences, and partnering with executive leadership. The ideal candidate should have extensive design leadership experience, particularly in fintech or banking, and a knack for simplifying complex accounting workflows.
Senior Technical Product Marketing Manager
Company: Sanity
Location: USA
Posted Jan 24, 2025
Sanityio is seeking a Technical Product Marketer to connect the company's product capabilities to the needs of developers and IT leaders. The ideal candidate will have a blend of technology and business expertise, passion for content creation, and knowledge of the Content Management industry. They will serve as a bridge between product capabilities and customer needs, creating clear messaging and materials for technical decision-makers. The role involves creating compelling content, translating technical features into valued-driven messaging, and engaging with the developer community and customers.
Partner Development Representative
Company: PosiGen
Location: USA
Posted Jan 24, 2025
PosiGen is hiring a Partner Development Representative to provide exceptional account management, support the diligence process, prospect new opportunities, and help partners grow their business. The role involves working closely with partners, creating reports, collaborating with Partner Enablement, and establishing relationships within the assigned region. Essential skills include excellent customer service, analytical skills, writing abilities, and prospecting skills. The ideal candidate should have a Bachelor's degree in sales, marketing, or a related field, at least 2 years of sales experience, and 2+ years of renewable energy experience. The role involves regular speaking, standing, walking, and lifting up to 40 pounds occasionally.
Director of Professional Services
Company: Ottimate
Location: USA
Posted Jan 24, 2025
Ottimate, formerly Plate IQ, is seeking a Director of Professional Services to lead and mentor a high-performing team. The role involves team building, leadership, SOW ownership, project management, optimizing customer time-to-value, and providing product feedback. The ideal candidate should have 7+ years of experience in Professional Services, Customer Success, or a related field, with a focus on complex project management, customer onboarding, and team leadership. Strong technical acumen, project management skills, AP automation expertise, cross-functional collaboration, customer-centric approach, excellent communication, and analytical skills are required. Ottimate values a growth mindset, diversity, and offers competitive benefits including work from home, flexible hours, medical benefits, 401k, paid time off, and annual retreats.
Product Design Director
Company: MyFitnessPal
Location: USA
Posted Jan 24, 2025
MyFitnessPal is seeking a Director of Product Design to lead core strategic areas of the product and growth. The ideal candidate will have 10+ years of experience in Product Design, with at least 5+ years of leadership experience. They will be responsible for providing leadership, strategic direction, and driving design quality for a team of talented Product Designers. The role involves transforming ambiguity into clarity, inspiring and leading a high-performance team, thinking strategically, gaining alignment, and acting as a strategic partner across departments. The candidate should have extensive experience leading consumer-facing Product Design teams focused on native iOS and Android apps, and a strong bias to action to address challenges and learn from failures and successes.
Sr Software Engineer
Company: Spruce
Location: USA
Posted Jan 24, 2025
SpruceID is a team of programmers developing world-class open source products and libraries for digital identity, implementing open global standards. They are looking for result-oriented developers with a strong aptitude for statically typed languages, memory management, and secure programming practices. The role involves leading development of products and solutions for public sector and enterprise customers, working closely with customer delivery leads, engineers, product managers, and UX designers. The company values intellectual honesty, user privacy, and innovation, and offers opportunities to contribute to emerging global technology standards for digital identity.
Senior Product Manager - Financial Managment
Company: Rocket Money
Location: USA
Posted Jan 24, 2025
Rocket Money is seeking a Senior Product Manager to lead the Financial Journey team in helping users navigate credit, debt, and investments. The role involves creating innovative tools to inspire users to move their money from Netflix to net worth, driving product strategy, and delivering a top-notch in-app user experience. The ideal candidate has deep empathy, experience in fintech, and a passion for improving financial lives. Rocket Money offers competitive benefits including health, dental, vision plans, matching 401k, unlimited PTO, and more.
Customer Experience Associate [Weekend Warrior]
Company: Found
Location: USA
Posted Jan 24, 2025
Found is a company that provides tools for self-employed individuals to manage their finances more efficiently, automating tasks such as taxes and expense tracking. They are seeking a Customer Experience Associate to join their Account Support team, focusing on helping customers with account access, business detail verification, and more. The role involves supporting customers via various channels, maintaining internal documentation, representing the Voice of Customer, identifying process gaps, and communicating trends in customer feedback. The ideal candidate has 2+ years of customer-facing experience, preferably in technology, finance, or mobile app products, and is comfortable working remotely. Found offers competitive compensation, benefits, and a flexible work environment.