Exceptional Customer Service Jobs in USA
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Looking for Exceptional Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the USA area.
Data Analytics Engineer III
Company: MyFitnessPal
Location: USA
Posted Jan 22, 2025
MyFitnessPal is seeking a skilled Analytics Engineer to join their Data Engineering team. The role involves leading data quality and governance efforts, designing automated data quality assurance processes, and collaborating with the broader Data Platform team. The ideal candidate will have experience with dbt, SQL, Python, and data warehouses like Snowflake. They should also have a strong understanding of data governance principles and experience with Airflow or similar orchestration tools. The role offers a competitive salary range of $130,000 to $150,000, along with comprehensive employee benefits.
AI Solutions Engineer - Post Sales
Company: Weights & Biases
Location: USA
Posted Jan 22, 2025
Weights & Biases, a Series C company with $250M in funding, is hiring an AI Solutions Engineer Post Sales. The role involves working with top ML/GenAI teams globally, focusing on customer success and adoption post-sales. Responsibilities include mastering complex ML pipelines, serving as a trusted advisor, and providing customer feedback to influence product development. Requirements include 35 years of relevant experience, strong programming proficiency in Python, excellent communication skills, and experience with cloud platforms and Linux/Unix.
Technical Product Lead - Platform & Infrastructure
Company: Nova Talent
Location: USA
Posted Jan 22, 2025
MileIQ is looking for a seasoned Technical Product Leader to oversee critical initiatives across their internal platform services and infrastructure. The ideal candidate should have a proven track record in leading platform development and evolution within a consumer-focused startup, with deep experience across the full technology stack. The role involves leading multiple teams, driving cross-functional collaboration, championing a user-centric approach, embracing a data-driven mindset, and delivering projects on time and within budget. The candidate should have 7+ years of experience in product or program management, strong understanding of the software development lifecycle, excellent communication skills, a data-driven mindset, and a passion for user-centricity.
Analytics Engineer
Company: Rocket Money
Location: USA
Posted Jan 22, 2025
Rocket Money is seeking an experienced Analytics Engineer to join their team. The role involves working in interdisciplinary teams to deliver product features, enable product analytics, and experimentation through accurate and timely data modeling of customer data. The ideal candidate should have 4+ years of experience in the analytics stack, proficiency in SQL, and experience with SQL templating engines like DBT. They should be detail-oriented, organized, and comfortable working in a fast-paced environment. The role also involves partnering with analytics teams, business stakeholders, and engineers to deliver analytics solutions to business problems. Rocket Money offers competitive pay, health benefits, and unlimited PTO.
Reseller Channel Manager
Company: JumpCloud
Location: USA
Posted Jan 22, 2025
JumpCloud is seeking a seasoned professional with 56 years of experience in managing North American Channel Partners. The role involves building and maintaining relationships with current and prospective partners, generating pipeline and strategies for new customer acquisition, and designing and executing GTM plans with partners. The ideal candidate should have a proven track record in building revenue-generating partnerships, knowledge in security or other infrastructure SaaS products, and success in achieving revenue and growth targets. JumpCloud offers a comprehensive benefits package and a flexible paid time off policy. The company is committed to being Remote First, with its headquarters in the Denver-Boulder CO area.
Director of Partner Sales
Company: PosiGen
Location: USA
Posted Jan 22, 2025
PosiGen is seeking a Director of Partner Sales to lead the expansion and management of their solar contractor partner network. This strategic hybrid role requires proven B2B sales expertise and the ability to build and maintain strong long-term partnerships. The position can be remote but candidates located in the Northeast region are preferred. Essential job functions include leading a high-performing team, building and maintaining relationships with partners, developing strategic sales plans, and forecasting sales volumes. The ideal candidate will have exceptional communication skills, meticulous attention to detail, and proficiency in Excel. A Bachelor's degree in Sales, Marketing, Business, or a related field is preferred, along with a minimum of 2 years of experience in a sales-related role and 2+ years in the residential solar industry. The role involves regular speaking, listening, standing, walking, and occasionally lifting up to 40 pounds.
Director - Software Engineering
Company: Twilio
Location: USA
Posted Jan 22, 2025
Twilio is seeking a Director of Software Engineer for its Billing team. The role involves leading a team of engineers, collaborating with peers to develop technical strategies, and influencing the direction of the team. The ideal candidate should have extensive experience in large-scale distributed systems, understanding of architectural patterns, and a strong customer focus. Prior experience in the Billing domain is highly desirable. The role is remote but not eligible for hiring in certain areas. Twilio offers competitive pay, generous time-off, and various benefits.
Director of Accounting
Company: Weights & Biases
Location: USA
Posted Jan 22, 2025
Weights & Biases, a Series C company with $250M in funding, is seeking a Director of Accounting. The role involves leading financial leadership, accounting operations, treasury, controls, revenue recognition, contract management, financial reporting, and compliance. The Director will oversee various aspects of operational accounting, develop robust internal controls, and ensure compliance with regulatory requirements. They will also foster a culture of continuous improvement, build high-performing teams, and mentor staff members. The ideal candidate should have a minimum of 10+ years of experience in public accounting or multinational corporations, CPA and Big Four experience a plus, and strong analytical, communication, leadership, and management skills.
Software Engineer II | Quality Assurance
Company: ExtraHop
Location: USA
Posted Jan 22, 2025
The job posting is for a software automation engineer role, focusing on protecting the ExtraHop product line through automated regression testing. The role involves implementing and maintaining UI, REST API, and RPC test automation, developing new test suites, and contributing to the automation test framework. The ideal candidate should have 2+ years of scripting or OOP programming experience, preferably in Python, and test framework development experience. Linux OS experience, issue tracking system knowledge, and CI pipeline experience are also required. Preferred qualifications include experience with UI automation, Big Data Cloud or SaaS, virtualization platforms, web application testing, REST API validation, networking, and open-source software. The base salary for this position is between $99,000 and $120,000, plus bonus and benefits.
Product Compliance Counsel
Company: Deputy
Location: USA
Posted Jan 22, 2025
Deputy, a SaaS workforce management company, is seeking a highly skilled Product Compliance Counsel to join their InHouse Legal Team. The role involves owning end-to-end compliance legal strategy, partnering cross-functionally, drafting and negotiating commercial agreements, creating compliance training programs, and staying updated on relevant laws. The ideal candidate should have a JD from an accredited US law school, minimum 4 years of legal experience, strong familiarity with US wage and hour laws, and experience negotiating business transactions. The company offers a competitive salary range, ownership in the company via Share Options, comprehensive health benefits, and a flexible remote-first work policy.
Regional Vice President - Commercial
Company: Grafana Labs
Location: USA
Posted Jan 22, 2025
Grafana Labs is seeking a Regional Vice President Commercial to lead a team of Regional Directors, driving revenue growth and talent acquisition. The RVP will be responsible for the region's success, reputation, and culture, and will partner with other GTM leaders to ensure alignment with North America and company goals. Key responsibilities include managing a team of 5 Regional Directors across the US, fostering a collaborative environment, traveling for deal creation and closure, and hiring, retaining, and developing team members. The ideal candidate will have 3+ years of SaaS Sales leadership, a track record of exceeding quotas, and experience leading product-led sales teams in a fast-paced, technical environment. The OTE compensation range for this role is $420,000 - $450,000, with benefits including equity and a bonus.
Executive Assistant
Company: Webflow
Location: USA
Posted Jan 22, 2025
Webflow is seeking a temporary full-time Executive Assistant for the CEO and CFO, running from March to November 2025. The role involves calendar and inbox management, meeting coordination, project event management, travel arrangements, information flow management, and stakeholder interaction. The successful candidate should have 4-6 years of experience supporting CEO and C-level executives, strong organizational skills, excellent communication abilities, tech-savviness, discretion, adaptability, and be a culture ambassador. Webflow offers competitive compensation, benefits, and a remote-first work environment.