Exceptional Customer Service Jobs in USA

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Looking for Exceptional Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Exceptional Customer Service position in the USA area.

Sales Director

Company: Later

Location: USA

Posted Dec 31, 2024

Later, a unified business combining Mavrck and Later, is seeking a growth-stage sales professional with 5+ years of SaaS experience, preferably in influencer marketing, social media, and affiliate marketing. The role involves identifying and qualifying potential customers, understanding their needs, positioning Later's platform, negotiating deals, and maintaining a sales pipeline. The company values inclusivity, diversity, and emotional intelligence, offering competitive compensation, stock options, and benefits. The position is remote, with hubs in Boston, Vancouver, Toronto, and Vancouver WA.

Senior Deal Desk Analyst

Company: Emburse

Location: USA

Posted Dec 31, 2024

The company is seeking a Senior Deal Desk Analyst to join their Deal Operations team. The role involves working closely with the Sales organization, providing high-level service, and managing the Deal Desk queue. The ideal candidate should have a Bachelor's Degree, 3-5 years of experience in Sales Ops, Finance, or Revenue Accounting, and familiarity with Salesforce CPQ, Excel, and Google Sheets. The role requires strong analytical skills, excellent communication skills, and the ability to handle sensitive information.

Head of Analytics

Company: Eqvilentjobs

Location: USA

Posted Dec 31, 2024

The company is seeking an experienced Head of Analytics to establish and lead a new Analytics Department. The role involves supporting multiple departments, building a high-performing analytics team, and providing insightful analysis and innovative solutions to complex challenges. The ideal candidate should have a strong background in system analysis, problem-solving, and cross-functional communication. The position offers great challenges, a welcoming team of international professionals, cutting-edge technology, flexible schedule, and competitive salary.

Inside Sales Specialist - Enterprise Technology Solutions

Company: Neweratech

Location: USA

Posted Dec 31, 2024

New Era Technology is a global company with over 4500 professionals, committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. The company offers end-to-end technology solutions at scale, prioritizing a team-oriented culture and continuous training. The Inside Sales Representative (ISR) role supports New Era's Global Digital Transformation efforts by driving lead generation pipeline development and campaigns in collaboration with strategic partners Microsoft and SAP. The ISR is responsible for prospecting, qualifying, and nurturing leads to create opportunities for the Business Development team. The role requires a hunter mindset, spending the majority of time on phone, email, and social media networks to develop meaningful business relationships and uncover opportunities. The ISR will also collaborate with Microsoft and SAP to drive joint campaigns leveraging partner ecosystems to generate mutual growth opportunities.

Low Level Embedded Developer

Company: High Tech Genesis

Location: USA

Posted Dec 31, 2024

High Tech Genesis is seeking a skilled LowLevel Embedded Engineer for a remote contract position in the USA. The role involves working with the project manager and sales team on services sales opportunities, designing and developing complete solutions, and serving as the customer-facing technical expert. The ideal candidate should have 5+ years of C language expertise, demonstrated experience in developing embedded real-time systems, and strong written and verbal communication skills.

Psychiatric Mental Health Nurse Practitioner

Company: Sanford Health

Location: USA

Posted Dec 31, 2024

Sanford Health offers attractive benefits and a nationally competitive compensation plan for advanced practice providers. The position is remote and offers flexibility in scheduling. The role involves providing care to patients in acute, short-term, and long-term care settings, working in collaboration with providers, and maintaining detailed patient records.

Director, Engineering

Company: 1Password

Location: USA

Posted Dec 31, 2024

1Password is seeking a Director of Engineering with experience leading large teams and delivering cross-functional projects. The role is remote and based in Canada and the US. The company values simplicity, honesty, and a human-centric approach to solving problems. Successful applicants will be required to complete a background check.

Product Marketing Manager

Company: G-P

Location: USA

Posted Dec 31, 2024

The role involves crafting compelling messaging and strategies for GPs AIpowered products, requiring a deep understanding of the competitive landscape, customer needs, and product features. The responsibilities include customer empathy and persona development, market and competitive understanding, value proposition creation, effective product launches, marketing campaigns, content creation, and metrics optimization. The ideal candidate should have 4+ years of B2B SaaS product marketing experience, strong storytelling skills, and expertise in designing customer-centric marketing strategies.

Corporate Relations Specialist

Company: Mercy For Animals

Location: USA

Posted Dec 31, 2024

Mercy For Animals is seeking a Corporate Relations Specialist to engage with major food companies, producers, and other food industry entities to promote progressive farmed animal welfare policies and increase accountability and public progress reporting for policy commitments. The ideal candidate should have a minimum of one year of professional experience in corporate relations, campaigning, issue advocacy, communications, sales, or a closely related area.

Creative Digital Producer

Company: Seer Interactive

Location: USA

Posted Dec 31, 2024

Seer Interactive, a remote-first digital marketing consultancy and Certified BCorp, is seeking a seasoned digital producer with 5+ years of agency experience. The role involves managing multiple high-profile projects, collaborating with various teams, and ensuring timely, budget-conscious delivery. Essential skills include strong time management, leadership, knowledge of diverse digital design assets, and proficiency in project management tools. The ideal candidate will integrate into the team, proactively solve problems, and align deliverables with client objectives. Compensation ranges from $75,000 to $102,000 per year, with benefits including an inclusive environment and equal opportunity employment.

Supervisor, Client Partnership

Company: Code3

Location: USA

Posted Dec 31, 2024

Code3 is an integrated marketing agency seeking a Supervisor Client Partnership for the Health Beauty and B2B vertical. The role involves building and fostering client relationships, translating business briefs into actionable campaign briefs, and providing thought leadership. The ideal candidate should have 4+ years of digital media experience, a strong focus on Commerce media, and a proven track record in client retention and upsells. The agency offers full medical and dental benefits, flexible time off, and ongoing learning opportunities.

Junior Product Manager

Company: Anatomage, Inc.

Location: USA

Posted Dec 31, 2024

Osteoid, a wholly owned dental-focused subsidiary of Anatomage, is seeking an entry-level Product Manager. The role involves conducting market research, developing products, collaborating with engineering teams, monitoring product performance, and creating customer-facing content. The ideal candidate should have a bachelor's degree in a technical or medical field, at least 1 year of experience in product-related or customer-facing positions, and strong communication and presentation skills. The company offers competitive benefits including health, dental, and vision care, 401K savings plan, generous PTO, and a casual work culture.

Frequently Asked Questions

What are the typical salary ranges by seniority for Exceptional Customer Service roles?
Entry‑level agents earn $45,000–$60,000 annually. Mid‑level roles such as Customer Success Managers or Technical Support Engineers range from $70,000 to $95,000. Senior positions, including Escalation Specialists and CX Analysts, command $100,000–$140,000, while Lead or Operations Manager roles can exceed $150,000 depending on company size and region.
What skills and certifications are required in this field?
Core skills include proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk; strong written and verbal communication; and data‑driven problem solving. Certifications such as ITIL Foundation, Certified Customer Success Manager (CCSM), or Zendesk Support Specialist add measurable value. Multilingual ability and basic scripting (Python or JavaScript) are increasingly sought after.
Is remote work available for Exceptional Customer Service positions?
Yes. Over 70% of open listings allow fully remote or hybrid schedules. Companies prioritize distributed teams to tap global talent, offering flexible hours that align with 24/7 support demands and international time zones.
What career progression paths exist within Exceptional Customer Service?
Typical progression starts with a Support Agent, moves to a Tier‑2 or Escalation Specialist, then to a Customer Success Manager or CX Analyst. From there, professionals can advance to Lead or Operations Manager roles, and eventually to Director or VP of Customer Experience, overseeing strategy, analytics, and cross‑functional initiatives.
What industry trends are shaping Exceptional Customer Service today?
Key trends include AI‑powered chatbots that handle routine inquiries, omnichannel integration that unifies email, chat, and social media support, and a shift toward data‑centric metrics like CSAT, NPS, and SLA adherence. Remote‑first cultures are expanding, and companies are investing in automated workflow tools such as Jira Service Management and Confluence for knowledge base management.

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