Health Insurance Jobs in Greater NYC Area
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Copywriter
Company: Meru Health
Location: Greater Denver Area
Posted Feb 28, 2024
<p><strong>Copywriter Product Marketing at Meru Health<br ><strong><em>onsite or hybrid role<em><p> <p>Meru Health is setting the new standard in mental healthcare with a holistic online mental health solution to not just help people manage their mental health condition but heal and recover to get their life back We are on a mission to help 10 million people recover from mental health challenges by 2027 by utilizing the latest science and technology If you are looking for a place where your work has a strong impact on peoples lives we invite you to join us on our mission<p> <p>We are looking for a <strong>Copywriter Product Marketing<strong> to join our <strong>Marketing team<strong> in <strong>San Mateo Ca or Denver Co<strong><p> <p><strong>A FEW REASONS WHY PEOPLE LOVE WORKING AT MERU HEALTH<strong><p> <ul><li>Mission with strong social impact Help pioneer a new approach to mental healthcare using human support biofeedback and digital tools to help 10 million people over mental health challenges by 2027<li> <li>Supportive and talented colleagues to work with Work alongside an international amp multicultural team where the practice of inclusion amp psychological safety are paramount for transparency collaboration creativity and diversity of thought<li> <li>We invest in your wellbeing We practice what we preach In addition to wellness and lunch benefits flexible working hours and weekly breakfasts you will have access to Merus mental health program <li> <ul><ul><li>We are an ambitious group of people who want to drive excellence positive change and make a global impact in mental health We challenge ourselves to grow as individuals and teams <li> <ul><p><strong>TEAM STRUCTURE amp WHAT YOU CAN EXPECT <strong><p> <p>Reporting to our Marketing Manager youll help create and lead marketing and app content at Meru Health as the first fulltime copywriter<p> <p><strong>YOUR MAIN RESPONSIBILITIES<strong><p> <ol><li>Content creation for marketing needs<li> <ol><ul><li>Craft persuasive and empathetic copy for email marketing campaigns that resonate with our user base driving engagement and conversions under the direction of our growth marketing manager<li> <li>Collaborate with the marketing team to understand campaign goals and target audience translating insights into compelling narratives and new content<li> <li>Develop clear and concise content for various marketing materials such as flyers wellness portal tiles and blog posts ensuring consistent messaging across different platforms<li> <li>Assist with other marketing initiatives and projects as needed contributing creative ideas and insights to support the overall success of the team<br ><li> <ul><li>Lead messaging alongside marketing leaders<li> <ul><li>Update messaging and content for specific clients to ensure alignment with their unique needs and preferences<li> <li>Create new content approaches to deliver key messages<br ><li> <ul><li>Incorporate SEO practices<li> <ul><li>Refine website copy to improve clarity relevance and SEO performance ensuring that all content is optimized for search engines<br ><li> <ul><li>Create and manage editorial calendars<li> <ul><li>Collaborate with the marketing team to develop content strategies and editorial calendars that support our marketing objectives and drive results<br ><li> <ul><li>Support the Product team with copywriting and editing for inapp experiences<li> <ul><li>Leverage your app writing experience to create inapp messages notifications and user interface text that enhances the user experience<li> <li>Work closely with the product team to align messaging with the overall app functionality maintaining a seamless user journey<br ><li> <ul><li>Incorporate a mental health focus into your work<li> <ul><li>Bring a deep understanding of mental health concepts to your writing infusing marketing content with empathy and authenticity<br ><li> <ul><li>Timely content<li> <ul><li>Maintain a quick turnaround time without compromising on the quality and effectiveness of the content<li> <ul><p><strong>WHAT YOU WILL NEED TO BE SUCCESSFUL IN THIS ROLE<strong><p> <ol><li><strong>Skills needed<strong> <ul><li>Alignment with our values and passion for our mission<li> <li>Able to write inspiring and engaging content<li> <li>Exceptional editing and proofreading skills<li> <li>The ability to develop and execute content strategies aligned with business goals target audience preferences<li> <li>Effective communication skills to collaborate with team members stakeholders and external partners as well as to engage with the audience through various channels<li> <li>Proficiency in using WordPress to publish and manage digital content<li> <li>Understanding of search engine optimization SEO principles and techniques to optimize content for visibility and ranking on search engines<strong><br ><strong><li> <ul><li> <li><strong>Work experience needed<strong> <ul><li>Proven experience as a copywriter with a strong portfolio showcasing email marketing content marketing materials and apprelated writing<li> <li>Experience working with health focused companies<br ><strong><br ><strong><li> <ul><li> <li><strong>Knowledge education andor training needed<strong> <ul><li>Bachelors degree in English Communications Marketing or related field<li> <li>Familiarity with mental health terminology and concepts with the ability to convey them in a relatable and sensitive manner<li> <li>Proficiency in Microsoft Office suite Word PowerPoint Excel and familiarity with content management systems WordPress and email marketing platforms<li> <li>A passion for mental health advocacy and destigmatization reflected in your writing approach<li> <li>Proficiency in adapting writing style and tone according to different communication channels and target audiences<li> <li>Demonstrated ability to manage multiple projects and deadlines effectively in a fastpaced environment<li> <li>Exceptional attention to detail grammar and proofreading skills to ensure errorfree content<li> <li>Strong communication skills to collaborate with crossfunctional teams and integrate feedback seamlessly<li> <ul><li> <ol><p><br ><p><p><strong>WHAT SUCCESS LOOKS LIKE<strong><strong><strong> <p> <ol><li>Improved engagement metrics Through your writing and content strategy we hope to see an increase in content engagement<li> <li>Enhanced conversion rates Well see an increase in program starters with higher engagement content<li> <li>Content creation arm at Meru Health youll help drive and create all new content that the greater Marketing and Product team will be able to leverage to build more dynamic content<li> <ol><p><br ><p><p>In addition to the achievements identified above here is what to expect<p> <p><strong>At 90 days<strong><p> <ul><li>Conducted a comprehensive content audit to assess existing marketing and product content assets and their performance <li> <li>Start creating and optimizing content assetsWell start to see an improvement in marketing content such as open rates<li> <li>Youll have a solid understanding of Meru Healths features functionalities target audience and value proposition This involves closely working with the product team to familiarize themselves with the product roadmap user feedback and any upcoming updates or releases<li> <ul><p><br ><p><p><strong>At 6months <strong><p> <ul><li>Youll be creating content that is ranking well on search engines<li> <li>Youll have collaborated with the marketing team to launch integrated content marketing campaigns that effectively promote the app and drive user acquisition retention and engagement<li> <ul><p><br ><p><p><strong>At 1year <strong><p> <ul><li>Youll own the content arm at Meru Health and drive all new content<li> <li>Implement more advanced content personalization and localization strategies to cater to diverse user segments <li> <li>You will have established our founder Kristian as a thought leader in the Mental Health space This may involve contributing guest articles to industry publications and participating in relevant forums or communities to showcase his expertise and innovation<li> <ul><p><br ><p><p><strong>US TOTAL REWARDS PACKAGE<strong><p> <p>We believe in prioritizing our employees health and wellbeing so that they can focus on the good work of helping 10 million people recover from mental health challenges<p> <ul><li><strong>Pay<strong><li> <ul><li>Competitive base 85k100k depending on experience<li> <li>Generous stock options<br ><li> <ul><li><strong>Benefits<strong><li> <ul><li>100 employer paid Medical Dental Vision amp Life Insurance for fulltime employees 50 for dependents<li> <li>Flexible Spending Account and Health Savings Account options available HSA eligible employees will receive Merus annual contributions of $1500 for single enrollees and $3000 for enrollees with dependents<li> <li>401k Plan with Empower <br ><li> <ul><li><strong>Paid Time Off<strong><li> <ul><li>15 US holidays annually<li> <li>20 days of vacation your first year of employment then 25 days vacation thereafter <li> <li>8 weeks of parental leave for all new parents and an additional 8 weeks for new birthing parents<li> <li>Up to 4 weeks off to grieve a family members passing<li> <li>Birthday off<li> <li>Day of Service to participate in any activities that elevate marginalized communities<br ><li> <ul><li><strong>Remote Work Benefits<strong><li> <ul><li>Internet amp phone expense reimbursement<li> <li>$250 Onboarding Home Office stipend<li> <ul><ul><p><strong>Not sure if you should apply Please keep reading<strong><p> <p>Research shows that women and other marginalized folks tend to only apply when they check every box So if you think you have what it takes but dont necessarily meet every single point on the job description please still get in touch Wed love to have a chat and see if you could be a great fit<p> <p><strong>MORE ABOUT MERU HEALTH<strong><p> <p>Meru Health is growing fast to meet the rapidly increasing demand for mental health services We are on a mission to help 10 million people recover from mental health ailments by 2027 We partner with healthcare organizations large employers and insurance companies who understand the need to offer comprehensive mental health care to members or employees and to meet challenges so many people face with trying to access mental health care services<p> <p>We are scientists engineers and experienced entrepreneurs who have come together to make mental healthcare accessible effective and truly outcomedriven Our mission is more than business its personal Our founders have lost friends and family members to depression and we want to build a highly effective mobile treatment widely accessible to people in need<p> <p>At Meru Health we dont just accept differences we celebrate it we support it and we thrive on it as a source of human creativity and richness of life for the benefit of our employees our customers and our community Meru Health is proud to be an equal opportunity workplace and is an affirmative action employer<p> <p>Get to know us and our culture httpswwwmeruhealthcomaboutus<p> <p>Check out the science and research behind what we do httpswwwmeruhealthcomscience<p> <p>See example testimonials to get an idea of the impact our work is already having on thousands of lives httpsvimeocom495477106 httpswwwyoutubecomwatchv=z8PcUkW8xY<p>
Sr. Revenue Operations Manager
Company: Maxwell
Location: Greater Denver Area
Posted Feb 28, 2024
Maxwell, founded in 2015, aims to democratize mortgage by making the process more efficient and accessible. They are seeking a Sr. Manager, Revenue Operations to optimize and scale revenue operations processes, support revenue growth, and ensure data quality, analysis, and reporting. The ideal candidate will have 6+ years of experience in revenue operations, Salesforce Admin certification, and proficiency in Salesloft, ZoomInfo, and Google Suite. Maxwell offers competitive pay, meaningful equity, top-tier benefits, and a focus on diversity and inclusion.
Sr. Data Analytics Engineer - Remote
Company: Harbor Freight Tools
Location: Greater LA Area
Posted Feb 28, 2024
The Data & Analytics team at Harbor Freight Tools is seeking a Senior Data Analytics Engineer with strong organizational skills and experience in managing diverse workloads in a fast-paced environment. The role involves analyzing large data sets, collaborating with business partners and management teams, and designing and developing data infrastructure. The ideal candidate should have a Bachelor's or Master's degree in Computer Science or Information Systems, 4+ years of relevant experience, and expertise in data modeling, ETL architecture, and report design. The position offers a competitive salary range, comprehensive benefits, and the opportunity to work in a dynamic, family-owned business with significant growth potential.
Quality Engineer II/III
Company: Solid Power
Location: Greater Denver Area
Posted Feb 28, 2024
Solid Power is hiring a Quality Engineer II/III to work on developing electrolytes for all solid-state batteries. The ideal candidate should have experience in quality or process engineering, preferably in battery or chemical manufacturing. They should be proficient in statistical analysis, quality improvement, and have knowledge of PFMEA and DFMEA. Familiarity with Microsoft Power Platform and Quality Management Systems is highly desirable. The role involves developing sampling plans, analyzing data, monitoring production processes, and providing cross-departmental engineering support. The company offers a competitive salary range, comprehensive benefits, and opportunities for continuous quality improvement.
Product Marketing Manager
Company: Engrain
Location: Greater Denver Area
Posted Feb 28, 2024
Engrain is a real estate technology company that offers mapping solutions for property owners and renters. They are seeking a Product Marketing Manager with 4+ years of experience in product marketing, preferably in a technology or real estate industry. The role involves developing and executing go-to-market strategies, creating compelling messaging, managing multiple projects, and fostering collaboration between teams. Engrain offers competitive benefits including health insurance, parental leave, PTO, a dog-friendly office, 401k match, and learning opportunities.
Facility Manager
Company: Ursa Major
Location: Greater Denver Area
Posted Feb 27, 2024
<div> <div> <p>Ursa Major was founded to address a critical shortfall in the US industrial base and bring a new model to aerospace and defense systems we design and manufacture the worlds leading propulsion systems for space hypersonic applications and missile systems <p> <p>Our products and technologies require an extraordinary team a team that will mold tomorrows technologies while deploying todays best We are an intrinsically motivated team that has a passion for solving problems and empowering each other every day to develop our skills knowing that there is always room for growth<p> <div> <div> <p>We are looking for an adaptable and motivated Facilities Manager This role leads a small team of facilities technicians responsible for upkeep and buildout of our 90 acre campus in Berthoud with the potential for future growth in other Front Range sites The Facilities team is responsible for daytoday groundskeeping and building maintenance as well strategic projects to improve current infrastructure and add new buildings This includes bidding permitting and contactor management as well as taking a handson role when necessary This position will work closely with Environmental Health and Safety A Facilities Manager with the right background and experience may also manage EHS<p> <p>Job Focus Areas and Expectations<p> <ul><li>Manage a team of facility technicians who maintain and improve our nontest stand facilities As a people leader this role will have regular 11s conduct performance reviews coach employees and manage teamrelated issues<li> <li>Maintain and report an annual facility budget of $1m+ This will fluctuate based on business requirements and necessitate creativity to deploy resources responsibly<li> <li>Maintains excellent facility cleanliness manage janitorial and ensure the site is always prepared for tours and showings at all times<li> <li>Manage and maintain physical site security with obstructions processes and personnel focused on keeping our people buildings and hardware secure<li> <li>Skilled and experienced with facility maintenance including electrical plumbing HVAC fire sprinkler and general construction work Can rely on outside contractors where it makes sense<li> <li>Primary point of contact for nontest stand facility expansion Acts as an internal general contractor including cost estimation project management permitting regulatory compliance and contractorvendor management<li> <li>Review job requests to determine priorities and schedule installation maintenance and repairs<li> <li>Create a preventative maintenance program using both internal and contracted support<li> <li>Responsible for oversight of all aspects of installation and maintenance of manufacturing systems and sitewide infrastructure<li> <li>Oncall for emergencies ex water breaks power dropouts sewage backups<li> <ul><p>Preferred Qualifications<p> <ul><li>3+ years of experience in trade work<li> <li>Experience managing contractors or contract labor<li> <li>Fundamental understanding of electrical plumbing HVAC and general facility management<li> <li>Demonstrated construction experience new builds facility expansion<li> <ul><p><br ><p><p>Colorado law requires us to tell you the base compensation range of this role which is $90000 $130000 determined by your education experience knowledge skills and abilities What we <em>cant <em>quantify for you are the exciting challenges supportive team and amazing culture we enjoy Click here for more information about our awesome benefits<p> <p>Classification Fulltime Exempt<p> <p><br ><br ><p><div> <div> <div> <p><strong>Benefits Include<strong><p> <ul><li>Unlimited PTO Vacation Sick Personal and Bereavement<li> <li>Paid parental and Adoptive Leave<li> <li>Medical Dental and Vision Insurance<li> <li>Tax Advantage Accounts HSAFSA<li> <li>Employer Paid Short and Long Term Disability Basic Life ADampD<li> <li>Additional Benefit Options Including Voluntary Life Emergency Medical Transport and Pet Insurance<li> <li>EAP Program <li> <li>Retirement Savings Plan Traditional 401k and a Roth 401k<li> <li>Company stock options <li> <ul><div> <p><strong>NOTE <strong>Research suggests that women and BIPOC individuals may selfselect out of opportunities if they dont meet 100 of the job requirements We encourage anyone who believes they have the skills and the drive necessary to succeed here to apply for this role<p> <div> <p> <p> <p><strong>US CITIZENSHIP PERMANENT RESIDENCY REFUGEE OR ASYLUM STATUS IS REQUIRED<strong><p> <p> <p> <p><em>Were an equalopportunity employer You will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status<em><p> <p> <p> <p>No outside recruiters please<p> <p> <p> <div>
Account Development Representative
Company: Trustpilot
Location: Greater Denver Area
Posted Feb 28, 2024
Trustpilot, a leading online reviews platform, is seeking an Account Development Representative. The role involves generating and qualifying new business opportunities, prospecting clients, and maintaining a sales pipeline. Ideal candidates should be entrepreneurial, self-disciplined, and have a positive attitude. Trustpilot offers a competitive salary, flexible working options, comprehensive benefits, and a supportive work environment.
Sanitation Associate - Weekday Nights
Company: Meati Foods
Location: Greater Denver Area
Posted Feb 27, 2024
Eat Meati, based in Boulder, Colorado, is seeking a Sanitation Associate for a fast-paced role. The associate will conduct daily sanitation activities, ensuring a safe and sanitary workplace. They will be responsible for maintaining high standards for the plant's food safety program and sanitation group. The role requires food plant sanitation experience, strong work ethic, attention to detail, and the ability to meet deadlines. The compensation is competitive, with additional benefits including health insurance, 401K, PTO, and more. Eat Meati is an equal opportunity employer committed to good health, positive climate impact, and equitable access to nutrition.
Business Development Representative
Company: Poppulo
Location: Greater Denver Area
Posted Feb 28, 2024
Poppulo, a leading software company specializing in employee communications, customer communications, and workplace experience, is seeking a Business Development Representative. The role involves inbound and outbound sales prospecting, conducting cold calls and emails, and utilizing social selling techniques to book meetings. The ideal candidate should have 1+ year of experience in a similar role, strong research skills, and a proven track record in reaching targets. The company offers a competitive compensation package, flexible PTO, and opportunities for career advancement. Poppulo is a values-driven organization that encourages authenticity and innovation.
Marketing Manager
Company: Spekit
Location: Greater Denver Area
Posted Feb 28, 2024
<p><b>Our Mission<b><p> <p>Headquartered out of Denver CO were a small but mighty team on a mission to be the best and easiest way to learn at work<p> <p><br ><p> <p>We imagine a world where learning happens in the flow of work Where employees maximize the minutes of their lives Where knowledge is contextual personalized and instantly accessible Where learning at work is as easy and joyful as it is in our personal lives This is the future were building at Spekit<p> <p><br ><p> <p><b>Our Product<b><p> <p>Say goodbye to distracted zoom training sessions and lengthy LMS courses your teams will forget Instead Spekit takes all of your training amp enablement for applications processes sales playbooks SOPs and more and embeds that training directly in your employees tools amp workflows right when and where they need them Whether thats a walkthrough to guide you through creating a quote in Salesforce or a competitor battle card to handle an objection in email Spekit is your learning companion every step of the way The worlds most innovative companies including Uber Freight Outreach Snowflake Southwest Airlines and Udemy leverage Spekit to accelerate onboarding drive tool adoption increase productivity remove the friction of change management and fuel the growth of their employees from anywhere<p> <p><br ><p> <p>With $60M in VC funding from top venture firms including Craft Ventures Bonfire Ventures Renegade Partners and the Foundry Group Spekit is the ride youll want to be on<p> <p><br ><p> <p><span>Your impact<span><p> <p><span>As the Marketing Manager at Spekit youll be responsible for planning executing and assessing marketing strategies and campaigns to increase brand awareness generate leads and increase customer loyalty <span><p> <p><br ><p> <p><span>This role will help support demand generation programs including paid ad campaigns webinars events customer and community support and social media <span><p> <p><br ><p> <p><span>Youll work crossfunctionally with internal stakeholders such as Product Marketing Sales Customer Success and Marketing Operations to drive measurable results This role will report directly to the Head of Demand Generation<span><p> <p><b>What youll do every day<b> <p><ul><li>Work with the Head of Demand Generation Angela Romero to create marketing campaigns delivered to our target audiences that drive pipeline and support revenue goals<li> <li>Execute digital campaigns across multiple channels including email social media and the Spekit website<li> <li>Partner closely with Business Development and Marketing Operations on lead handoff and followup including making outreach recommendations monitoring lead followup performance and facilitating qualitative feedback sessions<li> <li>Work with outside agencies to help coordinate campaign deliverables manage publishing schedules and optimization of paid search paid social and display campaigns<li> <li>Help develop programs that drive customer love and build relationships with potential community members becoming a goto connector to the Spekit brand<li> <li>Assists with creative swag development fulfillment and delivery via our direct mailing platform<li> <li>Plan coordinate and run webinars to build awareness and generate qualified pipeline<li> <li>Develop email copy to help nurture leads and assist with sales outreach<li> <li>Help plan support and execute events to drive attendance and engagement<li> <li>Monitor and report on campaign performance and gain a solid understanding of marketing metrics and what they mean<li> <ul><p><b>What youll need to be successful<b> <p><ul><li>2+ years proven working experience in marketing Bonus points if thats with a B2B SaaS company<li> <li>Proficiency in marketing automation tools like HubSpot and CRM systems<li> <li>Knowledge of website analytics GA4 Webflow social media automation tools and social media platforms<li> <li>Agile passionate focused driven creative numbersoriented with a desire to drive change<li> <li>Curiosity to learn and develop new skills solutions and a willingness to experiment<li> <li>The marketing manager must be an organized multitasker able to handle many diverse projects simultaneously and meet tight deadlines<li> <li>Excellent communication skills ability to summarize present and prioritize<li> <li>Outstanding customer focus for both internal and external stakeholders<li> <li>Availability to travel to eventsconferences up to 25<li> <ul><p> <p><p><span>Interview Process<span><p> <p><br ><p> <p>1st round 45 mins Hiring Manager Interview with Angela Romero Director of Demand Generation <p> <p>2nd round 45 mins Interview with Elle Brayton Director of Content amp Communications<p> <p>Final Round 1 hour Panel Interview with Seth McGuire COO amp President and Melanie Fellay CEO<p> <p><br ><p> <p><br ><p> <p><b>Weve got you covered<b><p> <p> 100 paid employee Medical Dental Vision and Basic amp Optional Life Insurance Benefits begin on your first day<p> <p> Insurance coverage for the whole family including HSA and FSA options <p> <p> Meaningful equity every employee is granted stock options when they walk in the door <p> <p> Flexible Paid Time Off PTO policy with mandatory minimum of 2 weeks of annual vacation time <p> <p> Hybrid work environment Casual and open Denver CO office with the ability to balance your time working from home <p> <p> 10 paid holidays days 9 days sick leave 3 mental health days and a 1week endofyear company shutdown<p> <p> Paid parental leave<p> <p> LampD stipend that can be used for learning opportunities at your discretion<p> <p> The chance to help build from the ground up The hires were making now are foundational to our growth as a company<p> <p><br ><p> <p><b>Things we value culturewise<b><p> <div><u>Grit amp Growth<u> We run towards challenges If something seems unsolvable it unleashes our persistence our creativity and our ability to move through uncertainty to create a solution<div> <div><u>Simple yet Spektacular<u> Were in the early stages of building something really great and that requires a lot of hands on deck and a focus on execution In this journey we uncover joy in simplicity obsess over the experience pivot quickly and always reach for excellence <div> <div><u>Tenacity<u> The endless pursuit of customer love We believe in collaboration transparency integrity trust listening doing what is right and always going above and beyond for our team and customers <div> <div><u>Belonging<u> We strive to build a company culture inclusive of all voices differences of opinions and the permission to be our authentic selves We accept and celebrate what makes us unique and connects us to one another<div> <div><u>Enjoy the Journey<u> Love what you do and who you do it with We embrace joy and kindness and we bring our authentic selves to work each day We seek to share our optimism and compassion with everyone around us<div> <p><br ><p> <p><b>About the Team<b><p> <p>At Spekit we strive to be the change we seek And the change we seek is a wealth of diversity in technology and the workplace As a company with two female founders we know that diverse and inclusive cultures drive innovative results Weve committed as an organization to elevate underrepresented minorities in technology through awareness partnerships and even hosting our own scholarships to do our part in changing the status quo If this sounds like the right place for you wed love to chat<p> <p><p>
Engineering Manager
Company: Spekit
Location: Greater Denver Area
Posted Feb 28, 2024
<p><b>Our Mission<b><p> <p>Headquartered out of Denver CO were a small but mighty team on a mission to be the best and easiest way to learn at work<p> <p><br ><p> <p>We imagine a world where learning happens in the flow of work Where employees maximize the minutes of their lives Where knowledge is contextual personalized and instantly accessible Where learning at work is as easy and joyful as it is in our personal lives This is the future were building at Spekit<p> <p><br ><p> <p><b>Our Product<b><p> <p>Say goodbye to distracted zoom training sessions and lengthy LMS courses your teams will forget Instead Spekit takes all of your training amp enablement for applications processes sales playbooks SOPs and more and embeds that training directly in your employees tools amp workflows right when and where they need them Whether thats a walkthrough to guide you through creating a quote in Salesforce or a competitor battle card to handle an objection in email Spekit is your learning companion every step of the way The worlds most innovative companies including Uber Freight Outreach Snowflake Southwest Airlines and Udemy leverage Spekit to accelerate onboarding drive tool adoption increase productivity remove the friction of change management and fuel the growth of their employees from anywhere<p> <p><br ><p> <p>With $60M in VC funding from top venture firms including Craft Ventures Bonfire Ventures Renegade Partners and the Foundry Group Spekit is the ride youll want to be on<p> <p><br ><p> <p><b>Your impact<b><p> <p><span>Were looking for an experienced engineering leader committed to high standards of performance to help support and grow our engineering team and culture <span><p> <p><br ><p> <p><span>The ideal candidate will have strength in leadership this means youre able to inspire and motivate others to reach their full potential you create a positive work environment where employees feel valued and engaged you can deliver meaningful feedback that creates a culture of accountability and you understand how to develop effective strategies for achieving individual team and company goals <span><p> <p><br ><p> <p><span>In addition to the above were looking for a leader who demonstrates great technical depth superior communication amp collaboration skills a high level of integrity and a strong desire to help teams solve technical challenges to deliver a product built for both small startups and large enterprise businesses alike <span><p> <p><br ><p> <p><span>In this role you will get a chance to thrive amongst other extremely talented engineers while learning and working with a diverse team based in the United States Pakistan India and Mexico embracing challenges leading to growth and tapping into new opportunities that will shape the future of learning in the workplace<span><p> <p><br ><p> <p><b>What youll get to do every day <b><p> <p><span>Our Engineering Managers each colead a crossfunctional missiondriven squad overseeing and leading in the technical direction of the squads engineers Engineering Managers are supported by Product Managers and Designers in creating prioritized product roadmaps and cultivating stakeholder alignment<span><p> <p><br ><p> <p><span>This Engineering Manager will work closely alongside engineers via 11s pairing mentoring reviewing work and collaborative problem solving You will partner closely with Product Management and Design to deliver customer value quickly and effectively toward product outcomes within constraints including high quality standards You will also support your team by facilitating healthy team collaboration and efficiencies that promote sustained learning growth engagement morale and sustained excellence <span><p> <p><b>You will continuously cultivate your team health by<b> <p><ul><li>Ensuring adequate technical resources amp skills for success<li> <li>Mentoring amp growing squad engineers as future technical and people leaders<li> <li>Removing obstacles to collaboration healthy conflict and effective cross functional engagement<li> <li>Cultivating a team culture that fosters rapid learning iterating and adapting in a continuous hunger for improvement and excellence <li> <ul><p><b>What youll need to be successful on Day 1<b> <p><ul><li>815+ years of experience in software development and 35+ years of experience in a people leadership role either as a tech lead or manager directly managing software engineers <li> <li>Familiarity the with different software development methodologies XP Scrum Kanban etc with the ability to extract tradeoff and apply key principles <li> <li>Ability to assess team health and performance and to identify prioritize and improve in the most important areas<li> <li>Natural ability to manage technical debt and tradeoffs throughout the development lifecycle<li> <li>Strong fullstack experience ideally with working knowledge of React Python Django or similar languages and frameworks<li> <li>Passion for scaling an engineering org and codebase<li> <li>Demonstrated success in thinking amp working strategically<li> <li>Results driven highly capable of executing in a fastpaced environment that adapts to new learning and insights<li> <li>A servant leader mindset with strong peoplecentric leadership and interpersonal communication skills<li> <ul><p> <p><p><b>Weve got you covered<b><p> <p> 100 paid employee Medical Dental Vision and Basic amp Optional Life Insurance Benefits begin on your first day<p> <p> Insurance coverage for the whole family including flexible spending accounts <p> <p> Meaningful equity every employee is granted stock options when they walk in the door <p> <p> Flexible Paid Time Off PTO policy with mandatory minimum of 2 weeks of annual vacation time <p> <p> Hybrid work environment Casual and open Denver CO office with the ability to balance your time working from home <p> <p> 10 paid holidays days sick leave mental health days and a 1week endofyear company shutdown<p> <p> Paid parental leave<p> <p> LampD stipend that can be used for learning opportunities at your discretion<p> <p> The chance to help build from the ground up The hires were making now are foundational to our growth as a company<p> <p><br ><p> <p><b>Things we value culturewise<b><p> <div><u>Grit amp Growth<u> We run towards challenges If something seems unsolvable it unleashes our persistence our creativity and our ability to move through uncertainty to create a solution<div> <div><u>Simple yet Spektacular<u> Were in the early stages of building something really great and that requires a lot of hands on deck and a focus on execution In this journey we uncover joy in simplicity obsess over the experience pivot quickly and always reach for excellence <div> <div><u>Tenacity<u> The endless pursuit of customer love We believe in collaboration transparency integrity trust listening doing what is right and always going above and beyond for our team and customers <div> <div><u>Belonging<u> We strive to build a company culture inclusive of all voices differences of opinions and the permission to be our authentic selves We accept and celebrate what makes us unique and connects us to one another<div> <div><u>Enjoy the Journey<u> Love what you do and who you do it with We embrace joy and kindness and we bring our authentic selves to work each day We seek to share our optimism and compassion with everyone around us<div> <p><br ><p> <p><b>About the Team<b><p> <p>At Spekit we strive to be the change we seek And the change we seek is a wealth of diversity in technology and the workplace As a company with two female founders we know that diverse and inclusive cultures drive innovative results Weve committed as an organization to elevate underrepresented minorities in technology through awareness partnerships and even hosting our own scholarships to do our part in changing the status quo If this sounds like the right place for you wed love to chat<p> <p><p>
Customer Success Specialist
Company: Cargomatic
Location: Greater LA Area
Posted Feb 27, 2024
<p><span><span><span><b><span lang=en xmllang=en xmllang=en><span><span>Who We Are<span><span><span><b><span><span><span><p> <p><br ><p><p><span><span><span><span lang=en xmllang=en xmllang=en><span><span>Join a rapidly growing company revolutionizing the trucking industry Cargomatic is the 1 technology platform and digital marketplace for powering worldclass local trucking Local trucking is the lifeblood of every regional economy and yet this $82 billion industry still relies heavily on phone calls and fax machines Cargomatic is transforming the way goods move around metropolitan areas by connecting shippers and commercial truck drivers with mobile technology We are solving complex realworld problems every day and giving full transparency to the shipping process<span><span><span><span><span><span><p> <p><br ><p><p><span><span><span><b><span lang=en xmllang=en xmllang=en><span><span>Customer Success Specialist<span><span><span><b><span><span><span><p> <p><span><span><span><span lang=en xmllang=en xmllang=en><span><span><span>Cargomatic is seeking a Customer Success Specialist to join our team You will collaborate with teams across the Cargomatic network to ensure all shipment operations are running smoothly The ideal candidate will demonstrate exceptional skills in time management organization attention to detail communication and customer service The right candidate will be comfortable in an all hands on deck team environment is a creative and analytical problem solver and can thrive in a fastpaced startup culture<span><span><span><span><span><span><span><p> <p><br ><p><p><span><span><span><b><span lang=en xmllang=en xmllang=en><span><span>Job<span><span><span><b> <b><span lang=en xmllang=en xmllang=en><span><span>Duties<span><span><span><b><span><span><span><p> <p><br ><p><ul><li><span><span><span><span><span lang=en xmllang=en xmllang=en><span>Engage with our customers daily as the main point of contact for our company providing timely responses and owning all communication through email phone and reporting <span><span><span><span><span><span><li> <li><span><span><span><span><span lang=en xmllang=en xmllang=en><span>Perform daytoday operations for customers along with other duties as assigned<span><span><span><span><span><span><li> <li><span><span><span><span lang=en xmllang=en xmllang=en><span>Collaborate cross functionally with internal stakeholders Sales Account Management Carrier Operations to enhance customer experience and ensure metrics are met to customer expectation<span><span><span><span><span><li> <li><span><span><span><span><span lang=en xmllang=en xmllang=en><span>Own the improvements and upkeep of your weekly account data metrics and other key SLAs set forth by the Customer Success Manager<span><span><span><span><span><span><li> <li><span><span><span><span lang=en xmllang=en xmllang=en><span>Identify opportunities for new products processes and initiatives to support the growth and engagement of our customers<span><span><span><span><span><li> <li><span><span><span><span><span lang=en xmllang=en xmllang=en><span>Build processes and SOPs to transfer daily tasks to our offshore support staff<span><span><span><span><span><span><li> <ul><p><span><span><span><span><b><span lang=en xmllang=en xmllang=en><span><span>What Youll Need<span><span><span><b><span><span><span><span><p> <ul><li><span><span><span><span><span lang=en xmllang=en xmllang=en><span><span>Recent college graduate 13 years post graduate experience<span><span><span><span><span><span><span><li> <li><span><span><span><span><span lang=en xmllang=en xmllang=en><span><span>Great communication skills and ability to think on your feet<span><span><span><span><span><span><span><li> <li><span><span><span><span><span lang=en xmllang=en xmllang=en><span><span>Demonstrable skills in customer support and satisfaction<span><span><span><span><span><span><span><li> <li><span><span><span><span><span lang=en xmllang=en xmllang=en><span><span>Ability to learn and adapt quickly to new concepts and technology<span><span><span><span><span><span><span><li> <li><span><span><span><span><span lang=en xmllang=en xmllang=en><span><span>Intermediate to advanced working knowledge of Microsoft Excel<span><span><span><span><span><span><span><li> <li><span><span><span><span><span lang=en xmllang=en xmllang=en><span><span>Strong written and oral communication skills<span><span><span><span><span><span><span><li> <li><span><span><span><span><span lang=en xmllang=en xmllang=en><span><span>Exceptional problem solving and analytical skills<span><span><span><span><span><span><span><li> <li><span><span><span><span><span lang=en xmllang=en xmllang=en><span><span>Comfort with ambiguity and rapidly shifting priorities<span><span><span><span><span><span><span><li> <li><span><span><span><span><span lang=en xmllang=en xmllang=en><span><span>Ability to work with a sense of urgency and prioritize daily tasks<span><span><span><span><span><span><span><li> <ul><p> <p> <p><span><span><span><span><span><span><span><span><b><span lang=en xmllang=en xmllang=en><span><span>Company Benefits<span><span><span><b><span><span><span><span><span><span><span><span><p> <ul><li><span><span><span><span><span lang=en xmllang=en xmllang=en><span><span>Competitive pay<span><span><span><span><span><span><span><li> <li><span><span><span><span><span lang=en xmllang=en xmllang=en><span><span>Great medical dental and vision insurance options<span><span><span><span><span><span><span><li> <li><span><span><span><span><span lang=en xmllang=en xmllang=en><span><span>Flexible paid time off PTO<span><span><span><span><span><span><span><li> <li><span><span><span><span><span lang=en xmllang=en xmllang=en><span><span>Work in a highgrowth company redefining logistics and supply chain<span><span><span><span><span><span><span><li> <ul><p><br ><p>