Lead With Heart - Display Empathy And Compassion Jobs

1,890,735 open positions · Updated daily

The Lead With Heart niche has surged, with 1,619 positions now open as companies shift toward culture‑centric strategies that prioritize emotional intelligence, employee well‑being, and customer advocacy. Teams in tech support, product management, human resources, and community engagement are actively recruiting professionals who can turn empathy into measurable outcomes using tools like Zendesk, Intercom, Gainsight, and Medallia.

Typical roles include Customer Success Lead, Employee Experience Manager, Community Manager, UX Research Lead, and Support Operations Lead. Responsibilities span designing empathy‑driven support workflows, conducting NPS and CSAT analyses, facilitating cross‑functional workshops, and leveraging analytics dashboards to surface insights that guide product and service improvements.

Salary transparency is critical for Lead With Heart talent because it validates the premium placed on soft‑skill expertise, ensures equity across diverse teams, and empowers professionals to negotiate compensation that reflects their impact on culture and customer satisfaction. Transparent pay statements also help organizations attract candidates who value honesty and trust.

Senior Engineering Manager – Growth Acquire

Company: Kraken

Location: USA

Posted Nov 28, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer industry-leading security, education, and client support through products like Kraken Pro, Desktop Wallet, and Kraken Futures. The Growth Acquire teams focus on attracting, engaging, and inspiring trust in new users through website and mobile experiences, SEO, and emerging AI-driven platforms.

Cloud Engineer

Company: MetroSys

Location: USA

Posted Nov 28, 2025

MetroSys is seeking a highly skilled Cloud Engineer with 3+ years of experience, strong expertise in Microsoft Azure services, and familiarity with hybrid and multicloud environments. The role involves designing, deploying, and maintaining cloud infrastructure, collaborating with DevOps and development teams, implementing security best practices, and supporting multicloud initiatives. The position is fully remote with occasional collaboration across time zones.

Senior Fullstack Engineer (Enterprise features)

Company: n8n

Location: Europe

Posted Nov 28, 2025

n8n is an open-source workflow orchestration platform that empowers technical teams to automate faster and smarter. The company has grown significantly since its founding in 2019, with a diverse team of over 160 employees, a strong community of 650,000 active developers, and backing from top investors. n8n offers a range of enterprise features, including a centralized insights dashboard, enhanced role-based access control, and Git-backed environments. The company values diversity, inclusion, and continuous learning, and offers competitive compensation, work-life balance, and opportunities for career growth.

Director of Strategic Accounts

Company: Tanium

Location: USA

Posted Nov 28, 2025

The Director of Strategic Accounts position at Tanium involves generating opportunities to position the Tanium platform within assigned territories and accounts. The role requires articulating the value of the platform to decision makers, nurturing relationships, working with partner and marketing teams, generating sales development activity, forecasting, and conducting presentations. The ideal candidate has significant enterprise software sales experience, a strong team mentality, proven track record of exceeding quota, experience calling on CSuite level contacts, background in building relationships with partner ecosystems, and excellent communication and presentation skills.

Senior Backend Engineer - PHP/Go

Company: Hostaway

Location: EMEA

Posted Nov 28, 2025

This job posting highlights a remote Senior Backend Engineer role at a fast-growing SaaS company with competitive pay, remote work flexibility, equity options, and a dynamic international team culture. The position emphasizes collaboration, technical growth, and impactful contributions to a market-leading platform.

Customer Operations Executive

Company: NECSWS

Location: UK

Posted Nov 28, 2025

The company is looking for a Customer Operations Executive to join their team and provide exceptional customer service to NHS hospital customers. The role involves customer support, data management, and administration of third-party operations apps. The company offers an excellent benefits package and is part of a global tech giant.

Director of People Operations and Administration at NACSA

Company: Axis Talent Partners

Location: USA

Posted Nov 28, 2025

NACSA is seeking a Director of People Operations and Administration to design and implement people-centered systems, foster inclusion, drive professional development, and support talent management. The role involves managing finance administration functions and building sustainable frameworks to enhance employee experience and organizational culture.

Growth Hacker

Company: AlphaPoint

Location: USA

Posted Nov 28, 2025

AlphaPoint, a financial technology company, is seeking a creative and performance-driven Growth Hacker to join their AI Lab. The role involves developing and executing growth strategies, running A/B tests, analyzing data, and collaborating with product teams to drive user engagement and retention. The ideal candidate has 2+ years of experience in growth marketing, a startup mindset, and a proven track record of driving rapid user or revenue growth.

Lead Software Engineer - R&D

Company: Snapsheet

Location: USA

Posted Nov 28, 2025

Snapsheet is seeking a Lead Software Engineer to join their RampD team and work on the development of their new Snapsheet AI platform. The role involves building frontend and backend features, working with large language models, and contributing to the technical foundation of Snapsheet's next generation of intelligent insurance solutions. The company offers a remote working environment, flexibility, mentorship programs, and various perks and benefits.

Compensation Manager

Company: Apollo.io

Location: USA

Posted Nov 28, 2025

The Senior Compensation Manager role involves owning and optimizing the variable compensation process across the GoToMarket organization. Key responsibilities include managing compensation tooling, collaborating cross-functionally, driving continuous improvement, and developing standardized processes. Success is measured by delivering accurate payments, providing performance analytics, launching aligned compensation plans, and eliminating sources of error.

Senior Software Development Engineer in Test

Company: Hostaway

Location: EMEA

Posted Nov 28, 2025

Hostaway is seeking a Senior Software Development Engineer in Test to join their team and drive growth in the vacation rental industry. The role involves ensuring product quality, collaborating with teams, and promoting testing practices. The company offers competitive compensation, remote work, equity, professional growth, and a values-driven culture.

Senior Software Development Engineer in Test - Performance Testing

Company: Hostaway

Location: EMEA

Posted Nov 28, 2025

Hostaway is seeking a Senior Software Development Engineer in Test with a focus on performance testing to join their team. The role involves designing and executing load testing strategies, collaborating with engineering teams, and ensuring platform performance at scale. The company offers competitive compensation, remote work, equity, professional growth opportunities, and a values-driven culture.

Frequently Asked Questions

What are typical salary ranges for Lead With Heart roles at different seniority levels?
Entry‑level or Associate roles generally earn $60,000–$80,000 annually. Mid‑level professionals with 3–5 years of experience command $85,000–$120,000. Senior leaders—Customer Success Directors or Employee Experience Chiefs—typically receive $130,000–$170,000, while executive‑level positions such as VP of Customer Experience or Chief Experience Officer can exceed $180,000 and reach $250,000+ depending on company size and scope.
What skills and certifications are most valuable for these roles?
Core soft skills include empathy, active listening, conflict resolution, and coaching. Technical proficiency in platforms such as Zendesk, Gainsight, Intercom, Medallia, and Salesforce Service Cloud is essential. Certifications that boost credibility are Certified Customer Success Manager (CCSM), Certified Human Resources Professional (CHRP), Certified Service Design Professional (CSDP), and UX Research Certification. Proficiency in data tools like Tableau or Power BI for CSAT analysis is also highly regarded.
Are Lead With Heart positions typically remote-friendly?
Yes—many companies offer full‑time remote or hybrid models for roles like Customer Success Lead, Community Manager, and Employee Experience Manager. Remote‑first organizations often use Slack, Zoom, and asynchronous support tools to maintain high levels of collaboration while respecting flexible schedules.
What career progression paths exist in this field?
A common progression starts with a Customer Success Representative or Community Coordinator, moves to Lead or Manager, then to Director of Customer Experience or Employee Experience, followed by VP of Customer Success or Chief Experience Officer. Alternatively, experience in employee advocacy can lead to HR Director or Chief HR Officer roles.
What industry trends are shaping Lead With Heart roles?
Key trends include AI‑driven empathy chatbots that augment human support, a growing emphasis on employee mental‑health initiatives, data‑driven journey mapping that informs product decisions, and a push toward inclusive design practices. Companies are also expanding employee advocacy

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