Life Insurance Jobs in BOSTON, Massachusetts
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Senior Budtender
Company: C3 Industries
Location: Boston, MA
Posted Mar 12, 2024
<p><strong>Who we are<strong><p> <p>At <strong>High Profile <strong>our product is cannabis but our most important asset is our people We believe in hiring locally offering competitive compensation packages and giving our employees an opportunity to learn and grow<br ><p> <p><strong>Benefits<strong><p> <ul><li>Medical Dental amp Vision Insurance<li> <li>Short amp LongTerm Disability Insurance<li> <li>Life Insurance<li> <li>Paid time off<li> <li>Employee discount<li> <li>401k<li> <li>Referral program<li> <li>Holiday Pay<li> <li>Company Swag<li> <ul><p><strong><strong>We are looking for a Senior Budtender<strong><strong> to join the team who can help guide patients through the process of understanding selecting and acquiring cannabis products<strong><br ><strong><strong>Address 3995 Washington St Roslindale MA 02131<strong><p> <p><strong>In this role you will<strong><p> <ul><li>Provide the highest level of customer service by making the patients experience the priority<li> <li>Assist patients to better understand product offerings and benefit<li> <li>Educate patients on cannabis properties and selection of proper genetics according to their desired effect relief for patients aliments or per request<li> <li>Serve as a role model for store employees in sales generation and customer service by making the customer experience the priority<li> <li>Handle customer complaints in a professional manner handle escalated manners when Store Manager or Assistant Manager are not present<li> <li>Maintain product knowledge and keep up on current cannabis trends<li> <li>Accurately use and maintain Point of Sale POS system<li> <li>Comply with company cash handling policies and perform daily cash management responsibilities and compliance reporting per company policy<li> <li>Utilize down time productively to ensure sales floor is properly stocked for team members and next shift Delegate and confirm team members are completing shift duties<li> <li>Open and close the store assist with intake of product inventory counts and daily cash balancing<li> <li>Split tips within company guidelines among team members at the end of the business day when Store Manager is not present<li> <li>Contribute in management and store meetings offering suggestions for employee development sales opportunities and organizational improvements<li> <ul><p><strong>Skills and experience you have<strong><p> <ul><li>3+ years customer service experience High school diploma or General Education Diploma GED<li> <li>Experience opening and closing a retail store or restaurant preferred<li> <li>Experience with POS systems and cash handling practices<li> <li>Commitment to reaching Key Performance Indicators on a regular basis<li> <li>Effective multitasker with demonstrated ability to prioritize tasks<li> <li>Ability to work independently with little or no direct supervision<li> <li>Demonstrate strong oral and written communication skills ability to correspond in a professional and businesslike manner<li> <li>Knowledge of state and local regulations preferred<li> <li>Ability to pass a background check and is 21 years of age<li> <li>Must be able to obtain and maintain required state licenses based on work locations <li> <ul><p><strong>Our mission is to share our love of cannabis with the world If youre interested in being part of our journey wed love to hear from you<strong><br ><p> <p>C3 Industries is led by a passionate creative and hardworking team of cannabis cultivation and processing experts We produce the highest quality indoor cannabis flower and extracted products at our stateoftheart facilities in Michigan Missouri and Massachusetts <br ><p> <p><em><strong>Compensation Estimate Disclaimer<strong><em><p> <p>All compensation range estimates are generated by the third party job search engine websites C3 Industries will compensate qualified candidates commensurate with experience and industry norms <p>
Senior Revenue Accountant
Company: Snyk
Location: Boston, MA
Posted Mar 12, 2024
<div> <p><span>Every day the world gets more digital thanks to tens of millions of developers building the future faster than ever But with exponential growth comes exponential risk as outnumbered security teams struggle to secure mountains of code This is where Snyk pronounced sneak comes in Snyk is a developer security platform that makes it easy for development teams to find prioritize and fix security vulnerabilities in code dependencies containers and cloud infrastructure and do it all right from the start Snyk is on a mission to make the world a more secure place by empowering developers to develop fast and stay secure<span><p> <div> <p><strong>Our Opportunity<strong><p> <p>Were looking for a Senior Revenue Accountant to join our Quotetocash finance organization The candidate will have a proven track record of being a revenue accounting operations subject matter expert both working in NetSuite and in working across functional teams in a fastpaced environment with a collaborative spirit They will have incredible attention to detail and play a critical part of the month quarter and yearend close processes and financial statement reporting procedures They will also collaborate closely with stakeholders outside of the accounting team including deal desk legal strategy ops FPampA and others<p> <p>This year the Revenue Operations team will be prioritizing scalability of its procedures through maximizing efficiency in month end close procedures particularly leveraging NetSuite application controls and automation This role plays a critical part of Snyks ability to scale revenue operations to meet the external and internal financial reporting needs of the organization <p> <p>As part of the Snyk team you will also have the opportunity to demonstrate the core values of One Team We rely on each other Care Deeply We create positive change Customer Centric We drive business impact Forward Thinking We shape the future<p> <p><strong>Youll Spend Your Time<strong><p> <ul><li>Driving key monthend revenue close procedures in NetSuite and prepare key revenue reports and financial metrics including external quarterly and annual financial reporting disclosures such as RPO and disaggregated revenue<li> <li>Performing review and analysis of complex revenue contracts under ASC 606 as needed including pricingSSP analysis as needed<li> <li>Processing and reviewinging revenue details elements arrangements and plans and run system journal entries in NetSuite Advanced Revenue Management ARM<li> <li>Supporting revenue internal reporting needs to key stakeholders throughout the organization for example deferred revenue and unbilled receivable flux reporting product level revenue reporting for FPampA stakeholders<li> <li>Involving NetSuite special automation and enhancement projects as needed including user acceptance testing of new features for revenue recognition for example automated SSP analysis and allocations and deferred reseller fees through AWS Google and Microsoft online software marketplaces<li> <li>Collaborating with deal desk legal accounts receivable and financial reporting teams to coordinate and resolve revenue accounting matters<li> <li>Participating in the financial audit and preparation of required audit support schedules<li> <li>Working closely with our Business Applications team to drive ongoing process improvements and enhancement across our QuotetoCash technical stack including SFDC CPQ Zone Billing and NetSuite ARM<li> <ul><p><strong>What Youll Need<strong><p> <ul><li>Bachelors Degree andor Masters in Accounting CPA a plus<li> <li>Experience running system revenue recognition entries in ERP<li> <li>35 years experience in revenue accounting or public accounting experience<li> <li>Strong knowledge of ASC 606 and internal controls<li> <li>Proven experience building strong crossteam relationships even when divided interests exist<li> <ul><p><strong>Wed be Lucky if You <strong><p> <ul><li>Have used Netsuite ARM Salesforce andor Zone Advanced Billing experience a plus<li> <li>Understanding of ASC 606 in SaaS environment<li> <li>Come with experience in startup or fast paced environment a plus<li> <ul><p>LITF1<p> <div> <p><em datastringifytype=italic>We care deeply about the warm inclusive environment weve created and we value diversity we welcome applications from those typically underrepresented in tech If you like the sound of this role but are not totally sure whether youre the right person do apply anyway<em><p> <p><br ><p><p><strong>About Snyk<strong><p> <p><strong><span>Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place From Snyk employee resource groups to global benefits that help our employees prioritize their health wellness financial security and a worklife blend we aim to support our employees along their entire journeys here at Snyk<span><strong><p> <div><b>Benefits amp Programs<b> <p>Prioritize health wellness financial security and life balance with programs tailored to your location and role<p> <ul><li>Flexible working hours workfrom home allowances inoffice perks and time off for learning and self development<li> <li>Generous vacation and wellness time off countryspecific holidays and 100 paid parental leave for all caregivers<li> <li>Health benefits employee assistance plans and annual wellness allowance<li> <li>Countryspecific life insurance disability benefits and retirementpension programs plus mobile phone and education allowances<li> <ul><div> <div>
Infrastructure Engineer
Company: Rue Gilt Groupe
Location: Boston, MA
Posted Mar 12, 2024
<p><strong>THE ROLE Infrastructure Engineer<br >Were Looking For <br ><strong>An experienced Infrastructure Engineer to implement maintain and support our growing network infrastructure You will be part of a larger team that is responsible for maintaining and developing scalable highly available network architectures that meet business growth expansion and success<strong><br >What Youll Do<strong><p> <ul><li>Lead the daily activities of local and wide area network systems perform diagnostics schedule preventative maintenance<li> <li>Responsible for installation administration and testing of network servers operating system software hubs routers switches cabling etc<li> <li>Provides response develop solutions and collaborate to emergency work requests<li> <li>Assist the Senior Network Engineers with developing monitoring and implementing network security procedures for safeguarding all networking systems<li> <li>Perform facility surveys for network communications and make recommendations for the layout and location of network components equipment cabling and wiring<li> <li>Assist with developing pricing schemes with vendors for network components equipment cabling and wiring for new implementations or upgrades<li> <li>Maintain records of work completed and inprogress and updates network documentation to record installations upgrades configurations<li> <li>Manage network management programs and prepare network status reports<li> <li>AssistSupport other network related tasksrequirements as directed by management <li> <li>Available oncall to assist with trouble tickets as needed<li> <li>Manage projects and deliver on time with periodic status reports to management<li> <li>Manage and coordinate installation of new data services <li> <ul><p><strong>About You<strong><p> <p>At Rue Gilt Groupe diversity enriches our passion collaboration kindness and innovation Were committed to fostering an inclusive environment where every Associate is empowered to learn grow and bring their full self to work Even if you dont check off every qualification in the job description thats okay We encourage you to apply to any role that excites you and sparks delight We cant wait to learn more about you<p> <ul><li>Knowledge of design configuration installation testing and maintenance of local and wide area computer wired and wireless networks<li> <li>Knowledge of computer network characteristics network operating system software and network components<li> <li>Troubleshooting skills and the ability to diagnoseresolve network system problems<li> <li>Ability to interpret and apply complex technical manuals and reference materials<li> <li>Understanding or knowledge of cloud environments like AWS or Azure<li> <li>Understanding or knowledge of Terraform or Ansible<li> <li>Understanding of Layer 3 VPN and BGP routing<li> <li>Ability to assist with developing network security and related procedures and assist with performing network management activities<li> <ul><p><strong>Base Salary Range<strong> $100000 $118000<br >Rue Gilt Groupe is committed to providing Associates with equal pay for equal work and carefully considers a wide range of compensation factors including but not limited to prior experience education certifications licenses skills and expertise location internal equity and other factors that are job related and consistent with business need Our goal is to support reward and compensate the entire individual Depending on role eligibility your offer may also include bonuscommission stock options 401k participation amp match paid time off medical dental vision and basic life insurance Therefore final offer amounts may vary from the amount stated<p> <p><span>LIHybrid<span><p> <div> <p><strong>ABOUT US <strong><p> <p>Rue Gilt Groupe is a leading offprice ecommerce portfolio company connecting the nextgeneration shopper to worldclass brands Weve defined the online treasure hunt through our daily sale events allowing a large loyal member base to discover over 5000 premium and luxury brands at prices up to 70 off fullprice retail<p> <p>Rue Gilt Groupe operates three complementary sites Rue La La Gilt and Shop Premium Outlets<p> <p>Our vision at RGG is to spark delight through daily discovery we make shopping an occasion to celebrate At the forefront of fashion and technology were also in the business of sparking delight for our Associates We inspire each other our Members and ourselves to push past the expected every day Our culture is rooted in our values and together we work to demonstrate being Kind Passionate Collaborative Innovative Tenacious and Empowered<p> <div>
Principal Contracts Administrator
Company: STR
Location: Greater Boston Area
Posted Mar 12, 2024
<p>Join Systems amp Technology Researchs STR growing Contracts team as a Principal Contracts Administrator where your skills will support a diverse contract portfolio of DoD and Intelligence Community Contracts focused on Research amp Development SystemProduct Development and Mission Solutions This position will be based in the Woburn MA office with a hybrid work schedule an option A Security Clearance is required for this role<br >The successful candidate is a selfstarter team player and a desire for continuous learning as every transaction is unique The successful candidate understands how to develop professional collaborative relationships as a trusted strategic business partner providing counsel to STR Business leaders and applying Federal procurement and Regulatory subject matter expertise to customer transactions This role offers unparalleled opportunities to lead contract activities within a growing and diverse set of Government and Prime Customers In this role the successful candidate will work with business teams to prepare proposals negotiate transactions developing everyone win solutions identify business risk and offer mitigation options and build customer relationships while advancing ones personal subject matter expertise through direct handson experience<br >STR understands that the work we do daily developing technology applying it to solve emerging national security challenges and forging trusting business relationships with our customers focused on solutions and meeting our commitmentsmakes the world a safer place We believe that our innovations delivering scale speed and resilience will define a safer future for the information age The Principal Contracts Administrators business subject matter expertise creates agility in forming the contractual and customer relationships that enable us to proceed technically and accomplish STRs objectives<br >The story of careers in the 21st century is one of finding purpose and passion STR thinks this should be a feature of every job STRs mission of making a safer world delivers purpose for us We have passion diving deep into our core responsibilities enabling technical solutions and building collaborative customer relationships STRs success depends on the quality of contribution that you will bring to the Principal Contracts Administrator role to support our Mission and Customer communities<br ><strong>Overview<strong><br >Reporting to Contracts amp Legal Functional Leadership the Principal Contracts Administrator is a highly motivated professional who will be responsible to independently support proposals and contract activities within STRs diverse portfolio of Government Contracts emergent Commercial transactions and business development opportunities under general supervision The successful candidate must be able to work independently with general supervision <br ><strong>Role and Responsibilities<strong><br ><p><ul><li>Perform Government Contract life cycle contract administration within a diverse DoDIC Contacts portfolio<li> <li>Review Solicitation documentation and develop business proposals in collaboration with Program Management and Finance while coordinating with Subcontracts and Purchasing as required<li> <li>Advise Management of business risks associated with contract terms requirements<li> <li>Maintain official contract records including contractual documents and correspondence with customer and respond to company data calls for assigned programs<li> <li>Review negotiate and execute Nondisclosure Agreements Associate Contractor Agreements Teaming Agreements License Agreements and other types of agreements as needed<li> <li>Ensure compliance with Regulatory requirements and Company Policies<li> <li>Provide Strategic Counsel to Program Managers<li> <li>Interface and collaborate across various departments with Senior Leadership and Program Management and customer counterparts<li> <li>Collaborate coordinate and communicate effectively and professionally with internal and external customers partners and stakeholders<li> <li>Adhere to the STR Code of Ethics and Business Conduct<li> <li>Other duties as may be assigned by Contracts Management<li> <ul><p> <br ><strong>Qualifications for a Principal Contracts Administrator<strong><br ><p><ul><li>Bachelors Degree or higher consideration will be given to relevant experience<li> <li>S Government issued Secret Security Clearance with TS clearanceSCI eligible highly desirable <strong>US Citizenship may be required to obtain andor maintain a US Government issued Security Clearance <strong><li> <li>Eight 8 years of federal government contracting experience with DoD and IC contracts consideration will be given to less years if experience is directly aligned to role needs<li> <li>Strong working knowledge of FARDFARS and general contracts law principles<li> <li>Familiarity with Export Control laws and regulations<li> <li>Ability interpret and apply Federal Procurement Regulations and related Acquisition Policies<li> <li>Experience with various contract types and vehicles ie CPFF FFP TampM CostReimbursement LaborHour IDIQ OTA<li> <li>Experience with other agreementsNDAs CRADAs Teaming Agreements ACAs<li> <li>Experience with Commercial Contract terms and agility in assessing business risk thereto<li> <li>Interface experience with all Operating functions within a Defense Contractor<li> <li>Excellent written and verbal communication skills<li> <li>Demonstrated independent worker with problemsolving and critical thinking skills<li> <li>Ability to operate in a fastpaced dynamic environment with timesensitive business critical under minimal supervision<li> <li>Advanced MS Office skills<li> <ul><p> <br >STR is a growing technology company with locations near Boston MA Arlington VA near Dayton OH Melbourne FL and Carlsbad CA We specialize in advanced research and development for defense intelligence and national security in cyber next generation sensors radar sonar communications and electronic warfare and artificial intelligence algorithms and analytics to make sense of the complexity that is exploding around us<br >STR is committed to creating a collaborative learning environment that supports deep technical understanding and recognizes the contributions and achievements of all team members Our work is challenging and we go home at night knowing that we pushed the envelope of technology and made the world safer<br >STR is not just any company Our people culture and attitude along with their unique set of skills experiences and perspectives put us on a trajectory to change the world We cant do it alone though we need fellow trailblazers If you are one join our team and help to keep our society safe Visit us at wwwstrus for more info<br >STR is an equal opportunity employer We are fully dedicated to hiring the most qualified candidate regardless of race color religion sex including gender identity sexual orientation and pregnancy marital status national origin age veteran status disability genetic information or any other characteristic protected by federal state or local laws <br >If you need a reasonable accommodation for any portion of the employment process email us at appassiststrus and provide your contact info <br >Pursuant to applicable federal law and regulations positions at STR require employees to obtain national security clearances and satisfy the requirements for compliance with export control and other applicable laws<p>
Senior Manager, Marketing Operations
Company: Immersive Labs
Location: Boston, MA
Posted Mar 12, 2024
<p><strong>A product you can believe in Immersive Labs is the leader in peoplecentric cyber resilience<strong><p> <p><p> <p>We have an exciting vision for cybersecurity one that puts people at the center of cyber Our cyber resilience SaaS platform is an agile handson solution that helps teams continuously assess build and prove cyber capabilities through reallife simulations rather than oneoff training sessions<p> <p>We help the worlds biggest brands like Citi Pfizer Daimler Humana and HSBC protect their revenues and brand reputations<p> <p>Founded in 2017 from a cargo container in Bristol UK Immersive Labs has progressed to the global stage and has secured over $180 million of funding<p> <p><p> <p><strong>The Opportunity<strong><p> <p>Immersive Labs is seeking a highly motivated and talented <strong><u>Senior Manager of Marketing Operations<u><strong> who will partner with our gotomarket teams to improve the effectiveness of our global marketing strategy The ideal candidate will be an expert in marketing automation process design and productivity This leader must be experienced in implementing change in a highgrowth fastpaced environment <p> <p><p> <p><strong>What Youll Do<strong><p> <ul><li> <p>Build establish and lead the global marketing operations strategy and vision <p> <li> <li> <p>Work closely with Marketing Leadership to help drive quarterly amp annual strategic planning processes while ensuring the department delivers against key marketing initiatives and goals <p> <li> <li> <p>Design and implement a global framework for reporting analytics and dashboards by working crossfunctionally with Marketing Leadership and other key stakeholders on overall priorities and needs <p> <li> <li> <p>Work closely with our marketing and GTM teams to design and create the most efficient and scalable processes and automations to accelerate execution throughout the entire lead and customer lifecycle <p> <li> <li> <p>Design and develop key top funnel processes and programs including leadaccount scoring attribution models and nurturing campaigns<p> <li> <li> <p>Own and manage the existing marketing tech stack and associated integrations through continuous improvement optimization and adoption while identifying areas of opportunity and growth <p> <li> <li> <p>Own the ongoing analysis of marketing programs and revenue performance to surface key insights and recommendations to help inform marketing strategy and maximize growth<p> <li> <li> <p>Improve and maintain marketing database health and compliance in accordance with email deliverability requirements and global data privacy regulations<p> <li> <li> <p>Work closely with Finance to manage and administer the marketing budget to ensure spend aligns with forecast targets <p> <li> <ul><p><strong>Who You Are<strong><p> <ul><li> <p>7+ years of experience working in Marketing Operations in a B2B environment with SaaS preferred <p> <li> <li> <p>Experience with HubSpotMarketing 6Sense Allocadia LeanData Salesforce and other marketing amp sales technologies<p> <li> <li> <p>Proven track record of building systems and processes that support marketing and sales teams <p> <li> <li> <p>Strong analytical skills and technical capability with a desire to improve processes<p> <li> <li> <p>Ability to think strategically about how best to implement processes<p> <li> <li> <p>An ability to learn quickly and thrive in a startup environment <p> <li> <li> <p>High level of integrity and work ethic <p> <li> <ul><p>Immersive Labs growth has been fueled by our values that underpin everything we do heres how they relate to this role<p> <ul><li> <p><strong>Driven<strong> We are innovators and marketcreators constantly moving forward to achieve results in support of our mission<p> <li> <li> <p><strong>Inclusive<strong> We are passionate about creating an environment of inclusion and respect for our employees customers and partners everyone has opportunities to thrive<p> <li> <li> <p><strong>Customer Obsessed<strong> We seek to develop deep relationships with our customers to help them achieve their business outcomes<p> <li> <li> <p><strong>One Team <strong>We are a talented global team working together to achieve our vision<p> <li> <ul><p><strong>As well as an inclusive supportive place for you to be you We offer an extensive range of benefits so you can do your very best work<strong><p> <ul><li> <p>Prosper in our success with share options and rewards for doing great work and living our values<p> <li> <li> <p>Look after you and your family with health dental and disability insurance fully paid sick leave and mental health support<p> <li> <li> <p>Save for the future with a 401K match of up to 5 effective immediately<p> <li> <li> <p>33 holiday days plus two volunteering days 12 weeks enhanced parental leave and your birthday off<p> <li> <li> <p>Flexible and remote working so you can work when and where you work best<p> <li> <li> <p>Career and learning development through the platform and our Learn Anything fund<p> <li> <li> <p>While most of the team are fully remote when you do visit our North American HQ is based in the center of Boston just a 10 minute walk from Back Bay train station<p> <li> <li> <p>Monthly socials and sports clubs for our sociable tightknit teams weve done everything from cake making to escape rooms<p> <li> <ul><p>Find out more at httpscareersimmersivelabscom <p> <p>If you would like to read more about what you can expect from our recruitment process you can visit our dedicated interview process page<p>
Generative AI Capability Lead
Company: Alexion Pharmaceuticals, Inc.
Location: Boston, MA
Posted Mar 12, 2024
<p>The Generative AI Capability Lead is a leadership role reporting to the Head of RDU Data Insights amp Analytics In this dynamic and influential position you will be responsible for leading all aspects of the strategic deployment of generative AI technologies across various business units and Therapeutic Areas Your role is to lead and supervise the development and management of Gen AI products ensuring they meet market needs businessTA objectives align with AZ ethical guidelines and drive better business outcomes Additionally you will be responsible for ensuring a successful transition from ideationconcept to production and help own the entire lifecycle You will work with the IT Business Partners to engage with leaders at all levels of global AZ organization to align plans product roadmaps and approaches <p> <p><strong><b>You will be responsible for<b><strong> <p> <ul><li>Defining the product vision and strategy by developing a clear vision for Gen AI products aligning with AZ strategy BU goals and broader Ambition 2030 goals<li> <li>Conduct market research and analysis translating market insights into Gen AI product features and improvements<li> <li>Work with IT Business Partners and their team members to prioritize the portfolio of generative AI use cases according to business needs requirements maturity and resource availability<li> <li>Work with IT Business Partners and their vital team members to ideate and scope use cases settling right path forward helping define success criteria<li> <li>Engage with crossfunctional and Delivery teams including design engineering data science to build and improve products through the product lifecycle<li> <li>Ensure accurate governance processes and ethical guidelines are followed in alignment with AZ enterprise standards including compliance with data privacy security and ethical AI usage<li> <li>Further synergies and efficiencies within the IT Business Partner community and their collaborators with similar needs to bring to bear shared knowledge and technologies<li> <li>Accountable for the improvement of existing AI products building new generative AI capabilities supervising the move to production and maintenance for those at the proofofconcept stage in collaboration with IT delivery teams<li> <li>Work with IT Portfolio lead on lifecycle management of generative AI solutions from inception through to deployment and advise IT delivery teams on ongoing performance monitoring<li> <li>Collaborating closely with the AI governance security compliance and regulatory and legal teams to ensure all products adhere to internal and external policies and regulations<li> <li>Advocate and ensure the use of Agile software development methodologies for swift and adaptive product development<li> <li>Develop strategies for market expansion to other regionscountries<li> <li>Maintain high level of proficiency of AI and related technologies and their applications<li> <ul><p><strong><b>You will need to have <b><strong> <p> <ul><li>Bachelors degree in computer science IT Business Administration or an equivalent field<li> <li>Minimum of 10 years of experience in product management or IT project delivery with at least 35 years focused on AI or machine learning initiatives<li> <li>Strong project management skills with experience in Agile methodologies and crossfunctional team leadership<li> <li>Proven track record of leading a portfolio sophisticated projects with diverse technical and business partners<li> <ul><p><strong><b>We would prefer for you to have<b><strong> <p> <ul><li>Experience in the pharmaceutical industry or a closely equivalent field with an understanding of the regulatory landscape<li> <li>Masters degree or higher in Computer Science IT Business Administration or a related field<li> <li>Certifications in product ownership such as CSPO or project management such as PMP or PRINCE2<li> <li>Direct experience with generative AI models and their specific applications in pharmaceuticals or healthcare<li> <li>Proven track record of innovating and developing a culture of continuous improvement within a product management team<li> <ul><p>Expectation of working in the office 3 days a week statement When we put unexpected teams in the same room we unleash bold thinking with the power to inspire lifechanging medicines Inperson working give us the platform we need to connect work at pace and challenge perceptions Thats why we work on average a minimum of three days per week from the office But that doesnt mean were not flexible We balance the expectation of being in the office while respecting individual flexibility Join us in our unique and ambitious world <p> <p><b>Date Posted<b> <p> <p>08Mar2024 <p> <p><b>Closing Date<b> <p> <p>26May2024Alexion is proud to be an Equal Employment Opportunity and Affirmative Action employer We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness The Company will not make decisions about employment training compensation promotion and other terms and conditions of employment based on race color religion creed or lack thereof sex sexual orientation age ancestry national origin ethnicity citizenship status marital status pregnancy including childbirth breastfeeding or related medical conditions parental status including adoption or surrogacy military status protected veteran status disability medical condition gender identity or expression genetic information mental illness or other characteristics protected by law Alexion provides reasonable accommodations to meet the needs of candidates and employees To begin an interactive dialogue with Alexion regarding an accommodation please contact accommodationsAlexioncom Alexion participates in EVerify <p> <p>AstraZeneca requires all US employees to be fully vaccinated for COVID19 but will consider requests for reasonable accommodations as required by applicable law<p>
Technical Architect
Company: TetraScience
Location: Boston, MA
Posted Mar 12, 2024
<p><strong>Who We Are<strong> <p> <p>TetraScience is the Scientific Data and AI Cloud company with a mission to radically improve and extend human life TetraScience combines the worlds only open purposebuilt and collaborative scientific data and AI cloud with deep scientific expertise across the value chain to accelerate and improve scientific outcomes TetraScience is catalyzing the Scientific AI revolution by designing and industrializing AInative scientific data sets which it brings to life in a growing suite of next generation lab data management products scientific use cases and AIbased outcomes For more information please visit tetrasciencecom <p> <p>Our core values are designed to guide our behaviors actions and decisions such that we operate as one We are looking to add individuals to our team that demonstrate the following values <p> <ul><li>Transparency and Context We execute on our ambitious mission by starting with radical data transparency and business context We openly and proactively share all vital data and make it actionable so our employees and stakeholders can solve any problem presented to them<li> <li>Trust and Collaboration We are committed to always communicating openly and honestly at every level of the organization functionally crossfunctionally internally and externally Empowering our employees will drive positive change across our entire ecosystem<li> <li>Fearlessness and Resilience We must be fearless and resilient to fulfill our potential We proactively run toward challenges of all types we unblinkingly acknowledge and confront the brutal facts which all innovative growth companies invariably face and we embrace uncertainty and take calculated risks<li> <li>Alignment with Customers We know that our customers success is our success We are honored and humbled by their commitment to us and we are completely committed to ensuring they achieve their mission to unlock the worlds most important scientific innovations<li> <li>Commitment to Craft We take our craft seriously and seek to be bestinclass in all we do regardless of our functional role seniority or tenure We are members of one team that combines intellectual horsepower and curiosity humility and empathy to ensure we are always learning and evolving<li> <li>Equality of Opportunity We cannot imagine our journey without a workforce which reflects humanitys diversity We seek out the best of the best who bring with them unique and invaluable perspectives and talents and embody our common values regardless of gender ethnicity race or age<li> <ul><p><strong>What You Will Do<strong> <p> <p>You will work closely with our scientific endusers to design architect and deliver highly impactful solutions to pharmaceutical and biotech customers As a Technical Architect you will work to understand scientists and RampD needs analyze their data environment assist in the design and implementation of our solutions and aid in integration with clients data systems This is a customerfacing customercentric role and requires deep understanding of data management with experience building architecting designing and implementing highly distributed global cloudbased systems You will leverage AWS services to architect and develop containerized andor serverless SaaSPaaS solutions <p> <ul><li>Architecture design and development of robust scalable and secure cloudbased solutions<li> <li>Collaborate effectively with External Stakeholders Project Managers Product Managers Solutions Architects Data Engineers Customer Success Data Architects and Engineering<li> <li>Define Scientific use cases creating a Data Architecture to develop a solution using the Tetra Data Platform working with lab scientists and lab managers or RampD IT with lab data responsibilities<li> <li>Help the customer implement by managing change management while collecting feedback for potential improvements<li> <li>Explain Data Architecture concepts to nontechnical people express the valueadd propositions in business terms<li> <li> Analyze complex data problems and design elegant frameworks which are cohesive performant secure scalable extensible and not overly architected<li> <li>Produce and maintain architectural documentation and lead Data Architecture standards evolution<li> <ul><p><strong>Requirements<strong> <p> <p><strong>What Youve Done<strong> <p> <ul><li>Experience building architecting designing and implementing highly distributed global cloudbased systems<li> <li>Leverage AWS services to architect and develop containerized andor serverless SaaS solutions<li> <li>Experience with structured Enterprise Architecture practices hybrid cloud deployments and onpremisestocloud migration deployments and roadmaps<li> <li>At least five years of experience with software development with OOP languages ie PythonNodeJSTypescript preferred<li> <li>A deep understanding of the benefits of the Microservice and serverless paradigms<li> <li>Experience leveraging program interfaces including APIs or SDKs<li> <li>Professional experience in Life Sciences RampDIT or Informatics is preferred but not required Previous experience as a practicing bench or data scientist highly valued<li> <li>Excellent technical business written and verbal communication skills<li> <li>Adept at handling multiple projects and context switching<li> <ul><p><strong>Preferred Skills and Previous Experience<strong> <p> <ul><li>Experience with DynamoDB or similar NoSQL databases such as Cassandra MongoDB Greenplum RedShift<li> <li>Adept at Python programming using Pandas Numpy csv TraceBack JSON pyodbc MATLAB Dataweave<li> <li>Experience with AWS or Azure and a background of building scalable cloud data pipelines<li> <li>Experience working with Scientific or unstructured data is preferred<li> <li>MSPhD in Computer Science or comparable discipline is preferred<li> <li>Demonstrable experience leading implementation teams and applying best practices in support of large enterprise transformation integration programs that span multiple enterprise business domains <li> <li>Knowledge of integration patterns tools ability to identify the right patterns amp explain the short long term implications of using patterns<li> <li>Strong understanding of what and how to establish governance models as well as helping customers understand their transformation journeys ie maturity assessment<li> <li>Extensive DevOps automation experience with proven track record of real world examples<li> <ul><p><strong>Benefits<strong> <p> <ul><li>100 employerpaid benefits for all eligible employees and immediate family members<li> <li>Unlimited paid time off PTO<li> <li>401K<li> <li>Flexible working arrangements Remote work + office as needed<li> <li>Company paid Life Insurance LTDSTD<li> <ul><p>No visa sponsorship is available for this position<p>
Enterprise Application Developer, (GenAI)
Company: Goodwin
Location: Boston, MA
Posted Mar 12, 2024
<p><b>Make an impact at Goodwin<b> where we partner with our clients to practice law with integrity ingenuity agility and ambition We are in the business of building authentic longterm relationships with our clients who are some of the worlds most successful and innovative investors entrepreneurs and disruptors in the life sciences private equity real estate technology and financial industries and where they converge Our immersive understanding of these industries combined with our expertise across highstakes litigation and dispute resolution worldclass regulatory compliance and advisory services and complex transactions sets us apart Our Global Operations Team all business professionals of the firm was named the Best Business Team by The American Lawyer <p> <p>Experienced Software Developer with a strong proficiency in Microsoft development tools including Azurebased tools Power Platform and SharePoint Online The ideal candidate will have a passion for developing innovative software solutions and possess expertise in developing GenAI Generative Artificial Intelligence applications As a Software Developer you will play a crucial role in designing developing and maintaining cuttingedge software applications to meet our organizations needs <p> <p>Motivated Software Developer with expertise in Microsoft development tools Azurebased tools SharePoint Online and a passion for GenAI applications <p> <p><b>What You Will Do<b> <p> <ul><li>Design and develop software solutions using Microsoft development tools with a particular focus on Azurebased tools Power Automate Power Desktop Forms and SharePoint Online<li> <li>Collaborate with crossfunctional teams to gather requirements define software specifications and provide technical guidance throughout the software development lifecycle<li> <li>Build and maintain efficient reliable and scalable software code in accordance with industry best practices and coding standards<li> <li>Utilize Azure services and frameworks to develop cloudbased applications ensuring high availability security and performance<li> <li>Develop and integrate GenAI applications leveraging artificial intelligence and machine learning technologies to enhance software functionality and user experience<li> <li>Perform comprehensive testing debugging and troubleshooting of software applications to ensure quality and minimize defects<li> <li>Stay uptodate with the latest Microsoft technologies tools and frameworks and identify opportunities for their implementation to improve software development processes and efficiency<li> <li>Collaborate with other developers architects and stakeholders to deliver software projects on time and within budget<li> <li>Document software designs procedures and guidelines to ensure maintainability and facilitate knowledge transfer<li> <li>Provide technical support and assistance to endusers addressing softwarerelated issues and ensuring customer satisfaction<li> <ul><p><b>Who You Are<b> <p> <ul><li>Bachelors degree in Computer Science Software Engineering or a related field Relevant certifications will be a plus<li> <li>Proven experience as a Software Developer with expertise in Microsoft development tools including Azurebased tools and SharePoint Online<li> <li>Knowledge of programming languages such as C NET and JavaScript and proficiency in software development frameworks and libraries<li> <li>Experience in developing and deploying applications on Azure cloud platforms including working with Azure Functions Logic Apps and Azure Storage<li> <li>Familiarity with SharePoint Online development including creating custom web parts workflows and SharePoint addins<li> <li>Understanding of GenAI applications and experience with Microsoft AIML frameworks<li> <li>Proficiency in database design and development with knowledge of SQL and NoSQL databases<li> <li>Excellent problemsolving skills and the ability to analyze complex software requirements and propose innovative solutions<li> <li>Strong communication and interpersonal skills with the ability to work collaboratively in a teamoriented environment<li> <li>Proactive attitude towards learning new technologies and keeping uptodate with industry trends<li> <ul><p>LIMS1 <p> <p>Consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance an arrest and conviction record will not automatically disqualify a qualified applicant from consideration <p> <p>Goodwin Procter LLP is an equal opportunity employer This means that Goodwin Procter LLP considers applicants for employment and makes employment decisions without unlawful discrimination on the basis of race color gender gender identity or expression age religion national origin citizenship status disability medical condition genetic information marital status sexual orientation military or veteran status or other legally protected status <p> <p>Please note Various agencies of the United States government require employers to collect information on applicants and employees The National Association of Law Placement NALP and certain clients request us to keep track of certain aggregate information regarding lawyers EEO information requested on this application is for purposes of compliance with these recordkeeping and reporting requirements and to determine recruiting and employment patterns Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment <p> <p>This position is eligible for overtime No <p> <p>Target Salary Range Boston $97800 $146700 | Los Angeles $97800 $146700 | New York $103700 $155500 | Philadelphia $92000 $138000 | San Francisco $109600 $164400 | Santa Monica $97800 $146700 | Silicon Valley $109600 $164400 | Washington DC $97800 $146700<p>
Senior Manager, Payroll
Company: Snyk
Location: Boston, MA
Posted Mar 12, 2024
<div> <p><span>Every day the world gets more digital thanks to tens of millions of developers building the future faster than ever But with exponential growth comes exponential risk as outnumbered security teams struggle to secure mountains of code This is where Snyk pronounced sneak comes in Snyk is a developer security platform that makes it easy for development teams to find prioritize and fix security vulnerabilities in code dependencies containers and cloud infrastructure and do it all right from the start Snyk is on a mission to make the world a more secure place by empowering developers to develop fast and stay secure<span><p> <div> <p><strong>Our Opportunity<strong><p> <p>As Snyks Sr Manager Payroll youll oversee payroll operations across ten key countries using ADP Workforce Now US amp CA and ADP Celergo EMEA payroll platforms<span> <span>Beyond payroll processing oversight youll own driving the global payroll strategy along with supporting the Shareworks equity taxation implementation project helping Snyk maintain its commitment to operational excellence as we scale<span> <span>Its about ensuring seamless financial processes for a rapidly expanding team dedicated to fortifying digital security Additionally you will directly manage and mentor a US based payroll specialist along with a Romania based EMEA Payroll Manager Youll play a decisive role in supporting and shaping the growth trajectory of a tech leader in the security domain<p> <p><strong>Youll Spend Your Time<strong><p> <ul><li>Providing hands on management of weekly semimonthly and monthly payroll operations in a global environment<li> <li>Designing operational procedures to improve accuracy and efficiency for payroll processing and transactions which includes leveraging technology for data transfer from Workday to the Payroll Platforms<li> <li>Ensuring strict compliance with global payroll and tax laws<li> <li>Overseeing the implementation of Snyks remaining countries from the existing payroll providers to the ADP Celergo Payroll Platform ensuring a seamless migration with minimal disruption<li> <li>Managing global equity compensation processing in payroll eg option exercises and RSUs for proper income reporting and tax withholding along with supporting the Shareworks equity taxation module implementation<li> <li>Participating in the monthend close process to meet reporting deadlines<li> <li>Partnering closely with the Technical Tax Stock Administration and People Teams to ensure payroll processes are set up to deliver against defined procedures controls eg ITGCs and compliance with local laws and regulations<li> <li>Creating a streamlined global reconciliation process to ensure all payroll data reconciles to the NetSuite ERP system general ledger<li> <li>Providing essential support during interim and annual audit processes ensuring adherence to compliance and data accuracy<li> <li>Creating SLAs along with the respective KPIs highlighting the timeliness of issueticket responsiveness<li> <li>Developing key KPIs eg payroll over payroll fluctuation analysis for monthly review<li> <ul><p><strong>What Youll Need<strong><p> <ul><li>8+ years of experience in overseeing Global payroll teams particularly in fastpaced highgrowth environments<li> <li>5+ years managing payroll staff<li> <li>A subject matter expert in US payroll tax along with a thorough understanding of Global reporting rules and regulations<li> <li>Demonstrate an unwavering commitment to highintegrity handling of sensitive and confidential information<li> <li>Expertise in the ADP Workforce Now and ADP Celergo Payroll Platforms or a similar platform and familiarity with Workday and NetSuite ERP System<li> <ul><p><strong>Wed be Lucky if You <strong><p> <ul><li>Showcase exceptional attention to detail combined with strong organizational skills to effectively prioritize and manage tasks in a dynamic environment<li> <ul><p>LITF1<p> <div> <p><em datastringifytype=italic>We care deeply about the warm inclusive environment weve created and we value diversity we welcome applications from those typically underrepresented in tech If you like the sound of this role but are not totally sure whether youre the right person do apply anyway<em><p> <p><br ><p><p><strong>About Snyk<strong><p> <p><strong><span>Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place From Snyk employee resource groups to global benefits that help our employees prioritize their health wellness financial security and a worklife blend we aim to support our employees along their entire journeys here at Snyk<span><strong><p> <div><b>Benefits amp Programs<b> <p>Prioritize health wellness financial security and life balance with programs tailored to your location and role<p> <ul><li>Flexible working hours workfrom home allowances inoffice perks and time off for learning and self development<li> <li>Generous vacation and wellness time off countryspecific holidays and 100 paid parental leave for all caregivers<li> <li>Health benefits employee assistance plans and annual wellness allowance<li> <li>Countryspecific life insurance disability benefits and retirementpension programs plus mobile phone and education allowances<li> <ul><div> <div>
Senior Quality Assurance Specialist, Global Product Quality
Company: Cerevel Therapeutics
Location: Boston, MA
Posted Mar 12, 2024
<p><b>Company Overview<b><p> <p><br ><p> <p>Cerevel Therapeutics is dedicated to unraveling the mysteries of the brain to treat neuroscience diseases We are tackling neuroscience diseases with a differentiated approach that combines expertise in neurocircuitry with a focus on receptor selectivity Our portfolio of precommercial neuroscience assets targets a broad range of central nervous system CNS disorders including schizophrenia epilepsy Parkinsons disease and substance use disorder <p> <p> <p> <p>Headquartered in the Greater Boston area we are bold thinkers deep experts resilient pathfinders and transparent partners who push the boundaries of scientific understanding to unlock breakthrough CNS therapies that have real impact on peoples lives<p> <p> <p> <p>Cerevel aspires to develop and nurture a culture characterized by trust respect courage curiosity and compassion with a relentless focus on mission and results Our patientcentricity guides our purpose how we treat each other and what we work on every day The successful candidate will bring their own unique thinking and approach to Cerevel while sharing our core values and convictions<p> <p><br ><p> <div><u><b>Role Summary<b><u><div> <p><br ><p> <p><span>The Senior QA Specialist Global Product Quality implements and maintains the quality systems and tools required to manage and monitor the quality and compliance of GMP vendors that are utilized in the manufacturing packaging testing and distribution of Cerevel products<span><p> <p><b>Key Responsibilities<b> <p><ul><li>Ensure GMP compliance for outsourced manufacturing packaging labeling testing amp distribution activities<li> <li>Review GMP documentation such as Master Batch Records Specifications Analytical Test Methods Stability ProtocolsReports Validation ProtocolsReports Change Controls and Label Proofs in support of manufacturing testing and packaginglabeling at various vendors<li> <li>Review executed batch records and analytical data to ensure timely disposition of drug substances drug products and finished goods for use in clinical trials and commercial operations<li> <li>Review product quality investigations including but not limited to quality events deviations CAPAs out of trend OOT out of specification OOS product quality complaints associated with manufacturing and analyticalstability testing<li> <li>Ensure investigations are robust and properly documented including root cause analysis product quality impact assessment CAPA<li> <li>Work proactively and effectively with vendors and respective Cerevel business functions to identify and mitigate quality risksissues that may arise to maintain compliance and preserve projects timelines Escalate issues to Manager in timely manner<li> <li>Work collaboratively with Global Quality staff and other functional area partners to ensure GMP compliance with Cerevel and regulatory requirements<li> <li>Support enhancements to electronic quality management system and other continuous improvement activities<li> <li>Authorupdate Standard Operating Procedures Work Practices and other related documents<li> <li>Additional responsibilities may be assigned based on business needs of a growing organization<li> <ul><p><b>Required Qualifications<b> <p><ul><li>45 years of related experience in pharmaceutical industry in Quality Assurance or Quality Control role supporting GMP Activities for clinical trials andor commercial products<li> <li>Understanding of GMP requirements and the drug development process<li> <li>Technical writing experience writing investigations performing root cause analysis and identifying CAPAs<li> <li>Ability to handle interactions and resolve issues with internal customers and vendors in a tactful professional and effective manner<li> <li>Highly motivated flexible and able to respond quickly to shifting priorities and meet deadlines with excellent organizational skills and attention to detail<li> <li>Strong verbal and written communication skills<li> <li>Experience in authoring and implementing SOPs<li> <li>Experience working in electronic quality management systems Veeva or equivalent<li> <li>Ability to travel as needed may be up to 20<li> <ul><p><b>Desired Qualifications<b> <p><ul><li>Small molecule experience<li> <ul><p><b>Education<b> <p><ul><li>Bachelors degree in life science field or equivalent or engineering field relevant to pharmaceutical development preferred<li> <ul><p> <p><p>Cerevel is an Equal Opportunity Employer and does not discriminate on the basis of race religion color sex gender identity sexual orientation age nondisqualifying physical or mental disability national origin veteran status or any other characteristic protected by applicable law<span> <span><p> <p><p>
Senior SDET
Company: WHOOP
Location: Boston, MA
Posted Mar 12, 2024
<p>At WHOOP were on a mission to unlock human performance WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives <p> <p><br ><p> <p>As a Senior SDET you will be responsible for designing and implementing automated test frameworks and tools for our wearable devices and mobile applications You will work closely with the development team to ensure that our products are thoroughly tested and meet the highest quality standards You will also be responsible for analyzing test results identifying and reporting issues maintaining tests and driving continuous improvements in our testing processes<p> <p><br ><p> <p>This role reports to the Director of QA<p> <p><b>RESPONSIBILITIES<b> <p><ul><li>Develop and improve automated test frameworks and tools for our wearable devices and mobile applications<li> <li>Participate in endtoend testing processes with a focus on automation adhering to testing philosophies and best practices<li> <li>Mentor and empower the rest of the QA team to increase automation coverage<li> <li>Work closely with the build development team to ensure that test cases are integrated into the software development life cycle<li> <li>Contribute to setting goals and performance automation metrics for the QA team identifying trends and patterns to proactively address potential quality issues before they reach users<li> <li>Analyze test results identify and report issues and work with the development team to resolve them<li> <li>Work closely with crossfunctional teams such as Software Development Product Data Science Firmware Signal Processing to design and support end to end automation solutions<li> <li>Provide tools to empower others to create specific data scenarios through automation<li> <li>Leverage technologies suited for verifying systems and procedures for traceability<li> <ul><p><b>QUALIFICATIONS<b> <p><ul><li>Extensive quality assurance experience in both automation and manual testing<li> <li>Strong programming skills in at least one of the following languages Java Python or similar languages<li> <li>Experience with test automation frameworks such as Appium Selenium or Robot Framework<li> <li>Experience solving for the challenges of datadriven applications<li> <li>Experience testing mobile applications on both Android and iOS platforms<li> <li>Demonstrated experience to scale automation and support teams writing easy to maintain reliable and performant automation<li> <li>Demonstrated ability to work with individual contributors vendors and crossfunctional teams<li> <ul><p> <p><p>Find out more about us WHOOP Software Principles <p> <p><br ><p> <p><b>This role is based in the WHOOP office located in Boston MA The successful candidate must be prepared to relocate if necessary to work out of the Boston MA office <b><p> <p><br ><p> <p>Interested in the role but dont meet every qualification We encourage you to still apply At WHOOP we believe there is much more to a candidate than what is written on paper and we value character as much as experience As we continue to build a diverse and inclusive environment we encourage anyone who is interested in this role to apply<p> <p><br ><p> <p>WHOOP is an Equal Opportunity Employer and participates in Everify to determine employment eligibility<p> <p><p>
OneSource Support Specialist (CST)
Company: Alexion Pharmaceuticals, Inc.
Location: Boston, MA
Posted Mar 12, 2024
<p><b>This is a fully remote role based in the United States Ideal candidate will reside within the time zone of the support territory CST though all qualified candidates will be considered The hours for this role would be<b> <b>8305pm CST<b> <b>Role may require up to 10 travel to existing Alexion sites Travel needs may be higher during new hire trainings and refresher trainings <b> <p> <p><b>This is what you will do<b> <p> <p>The OneSource Support Specialist is a hightouch Patient Support Program PSP role within the Patient Services Department centered on delivering exceptional and personalized support to patients within the Alexion Rare Disease patient journey Working as part of a Regional Care Team the OneSource Support Specialist serves as the primary point of contact to patients and caregivers throughout their treatment journey from initial onboarding of product through longterm customized treatment adherence support OneSource Support Specialist provide disease state education treatment support through community connections and access support for patients with rare and ultrarare diseases OneSource Support Specialist ensure patient treatment compliance and provide resolutions to nonclinical treatment issues for patients through communication and collaboration with both internal crossfunctional partners and external stakeholders <p> <p><b>You will be responsible for<b> <p> <ul><li>Providing exceptional initial onboarding experience and long term adherence support<li> <li>Share materials on the disease diagnosis community resources and treatment support<li> <li>Maintain and communicate uptodate knowledge of the resources available as needed including approved external resources<li> <li>Place the required welcome calls to patients to introduce the OneSource program and confirm requiredrequested support<li> <li>Communicate Benefit Investigation BI results with patients and HCP and help interpret them as needed<li> <li>Inform patient of financial support eligibility based on available programs<li> <li>Enroll patient in Alexion financial assistance programs as eligible or refer to external support programs as appropriate<li> <li>Proactively conduct routine andor yearend reverification of coverage outreach by working with patients and caregivers healthcare providers insurance companies and Alexion colleagues<li> <li>Connect patients to the Alexion patient community and inform them about available advocacy groups for their disease<li> <li>Assist patients in receiving required vaccinations either through Alexion or other vaccination locations<li> <li>Efficiently navigate CRM documentation and other required record keeping during all patient interactions as to maintain high visibility into patient case status<li> <li>Properly and immediately report Adverse Events during any customer interactions in the PV Event Reporting Tool<li> <ul><ul><li>Act as the primary coordinator of all HCP needs across onboarding from case creation to product delivery and ongoing support through lifetime of product use<li> <li>Coordinate with other appropriate HCP facing roles and cross functional partners to respond to questions from physicians and office staff and address any issues<li> <li>Communicate with HCPs to confirm requiredrequested support or obtain missing information<li> <li>Proactively and effectively consult with and engage the appropriate internal cross functional partners to resolve barriers quickly <li> <li>Maintain working understanding of the reimbursement process and leverage knowledge to communicate with internal and external stakeholders while insurance approval is being obtained and work with appropriate field specialists for denialappeal support<li> <ul><ul><li>Trigger initiation of adherence program on conclusion of onboarding and connect with patients through defined channels for the determined touchpoints based on productspecific programs<li> <li>Educate prescribed patients and their caregivers regarding how to prepare for and what to expect during the longterm adherence of the Alexion product or switching from one Alexion product to another<li> <li>Provide emotional support for patients and caregivers on continued administration of Alexion products<li> <ul><p><b>Will also be crucial to<b> <p> <ul><li>Develop compliant and collaborative professional relationships with all relevant internal and external customers including but not limited to Patient Education Managers Field Reimbursement Managers Regional Account Managers Customer Operations Representatives Medical Accounts Access Specialists Specialty Pharmacies Site of Care staff and office coordinators<li> <ul><ul><li>Effectively escalate access issues by informing the right stakeholders of actions to be taken to resolve any pending items in a timely manner<li> <li>Collaboratively work with and share responsibilities with other Alexion members and external partners members for pull through of the target patient and HCP experience<li> <li>Participate in any role appropriate cross functional collaboration work egHypercare calls regional cross functional meetings One Alexion meetings<li> <li>Participate in other project work as needed<li> <ul><p><b>You will need to have<b> <p> <ul><li>Minimum of 3 to 5 years Case Management OR recognized equivalent of education and experience eg contact center nursing social service support healthcare customer service insurance reimbursement patient advocacy etc<li> <li>Welldeveloped effective communication collaboration and problemsolving skills as well as data entrycomputer literacy skills<li> <li>Ability to work independently be goaldirected and have strong organizational skills<li> <li>Must be flexible as well as easily adapt to a changing work environment which will require ongoing maintenancetraining of jobrelated skillsactivities<li> <li>Must be willing to adjust work schedules in response to department needs<li> <li>The duties of this role are generally conducted in an office environment As is typical of an officebased role employees must be able with or without an accommodation to use a computer engage in communications via phone email video and electronic messaging engage in problem solving and nonlinear thought analysis and dialogue collaborate with others maintain general availability during standard business hours<li> <ul><p><b>We would prefer for you to have<b> <p> <ul><li>BABS Degree is preferred patient contact center or patient support program experience is a plus<li> <li>Excellence at communicating over the phone and handling phone systems andor experience in a call recorded environment<li> <li>Familiarity with the relevant legal and regulatory components of the pharmaceutical and biotech industry<li> <li>Rare disease experience a plus<li> <li>Deep understanding of insurance coverage and reimbursement processes<li> <li>Familiarity with managed care and particularly buy and bill therapy as well as with reimbursement for infused therapies<li> <li>Experience dedicated to assisting patientscaregivers<li> <li>Demonstrated success working within high performing crossfunctional teams<li> <li>Strong empathetic communication and listening skills<li> <li>Ability to act with urgency flexibility and creativity to quickly get patients on therapy<li> <li>Strong organizational skills and ability to adapt to change and react constructively in a highenergy and fast paced environment<li> <li>Demonstrates initiative teamwork and accountability<li> <ul><p><b>Date Posted<b> <p> <p>08Mar2024 <p> <p><b>Closing Date<b> <p> <p>14Mar2024Alexion is proud to be an Equal Employment Opportunity and Affirmative Action employer We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness The Company will not make decisions about employment training compensation promotion and other terms and conditions of employment based on race color religion creed or lack thereof sex sexual orientation age ancestry national origin ethnicity citizenship status marital status pregnancy including childbirth breastfeeding or related medical conditions parental status including adoption or surrogacy military status protected veteran status disability medical condition gender identity or expression genetic information mental illness or other characteristics protected by law Alexion provides reasonable accommodations to meet the needs of candidates and employees To begin an interactive dialogue with Alexion regarding an accommodation please contact accommodationsAlexioncom Alexion participates in EVerify <p> <p>AstraZeneca requires all US employees to be fully vaccinated for COVID19 but will consider requests for reasonable accommodations as required by applicable law<p>