Loan Forgiveness Jobs in Remote

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Client Success Specialist 1

Company: Credible

Location: Remote

Posted Aug 31, 2023

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In other words, we’re the friend you always wish you had in finance.We are optimistic, challengers, trustworthy, clever, and smart. We strive to act as advisors by being friendly, objective, and open in our communication. When appropriate, we’ll drop in a bit of wit to position ourselves as a fresh, reliable voice in the financial world.We are an equal opportunity employer and value diversity at our company. This role is also eligible for an annual discretionary bonus, various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents.View more details about Credible BenefitsHourly Pay Rate$18—$19 USDWhy work at Credible?We combine the intelligence, expertise, and confidence of a financial advisor with the approachability and honesty of a friend. These include Private Student Loans, Student Loan Refinancing, Personal Loans, and Credit Card offerings as well as our Mortgage Refinance and Home Purchase offerings. Through helping our customers use our service you’ll learn the ins and outs of Credible and prepare yourself to grow into a critical member of the Credible team. Compensation: This is a non-exempt, hourly role.Schedule: Customer Success is open 7 days a week, so weekend and/or evening hours may be required. Responsibilities: Respond to a high volume of inbound client inquiries coming in by phone, live chat, and emailComplete outbound calling campaigns to help clients move forward with their loan requestIdentify client needs and help clients use specific site featuresIdentify trends impacting agent and client experience and communicate issues to Client Success ManagementHave the opportunity to share your thoughts, opinions, and insights with leadershipAssist other team members with questions/issues they may have through internal team communication Perform other outlined projects, initiatives and responsibilities as assigned by your supervisor Education and Experience: A Bachelor’s degree (preferred, but experience may be considered in lieu of a degree)1-3 years of customer service experience, ideally in a high-volume call center environmentExperience using CRM tools, like Salesforce (preferred) Nice to Have: Patient, courteous, energetic, and empathetic; both on the phone and in writingCustomer-focused; you understand what makes people tick and you want to help them succeedGood at spotting patterns; you notice when you a lot of people are running into similar issues and you are excited to help us make that problem disappearCredible is open to hiring candidates in the following locations: North CarolinaPursuant to state and local pay disclosure requirements, the pay ranges for this role, with final offer amount dependent on education, skills, experience, and location, are listed below. You’ll respond to customer inquiries and tech support requests by phone, live chat, and email pertaining to our unsecured product verticals. We are open and transparent. We’ve created the only unbiased loan and insurance buying process out there, which makes finding options straightforward and clear. About the Role: As a member of Credible’s Customer Success Team, you’re enthusiastic about solving problems and answering questions.

Credit Risk Analyst

Company: Wisetack

Location: Remote

Posted Aug 30, 2023

The Credit Risk Analyst is well-versed in writing SQL queries, interpreting data, evaluating credit performance, and utilizing data analytics to derive insights for the development of credit strategies. Your work in designing and performing analyses will provide critical insights about our lending portfolio's performance to improve our borrower and merchant underwriting. ResponsibilitiesPerform credit analyses to improve new customer underwriting (approve/decline, loan amount assignment, and pricing)Create and maintain business intelligence tools to monitor and report on key performance metrics for credit risk, fraud, and credit operations Monitor and validate accuracy of implementation and modifications to KYC, fraud screening, credit eligibility, and loan pricing Develop a solid understanding of segment level valuations to develop optimal policies at the segment levelWork closely and collaborate with other teams including fraud, product, data science, and data engineeringRequirementsMust have 1+ years of experience performing credit analyses in consumer lending businesses (e.g., credit cards, auto loans, unsecured loans)Ability to perform analyses with a moderate autonomy and accuracyStrong sense of ownership and business orientationStrong technical skills - SQL, Excel Macros/VBA - R/Python is a bonusAbility to communicate insights clearly and succinctly (written and verbal)Experience using Tableau or other software for data exploration & visualization is strongly preferredBS / MS in a quantitative discipline (Computer Science, Mathematics, Statistics or Engineering) preferredBonus points (optional)FinTech experienceThe range of base salary for the position is between $70,800 - $99,100, plus equity, and benefits. If you think this might be a fit, we’d love to hear from you! Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level and competencies.Spend a little time on our About Us page researching our team and our values, and check out our Press page and our blog for more background on what we do. The external recognition is great, but we're equally — if not more — happy with the recognition from our customers. Our current NPS rating is a sky-high 78 (industry average hovers around the 40s or 50s, depending on who you ask). We’re backed by leading VCs, including Insight Partners, Greylock, and Bain Capital Ventures, (investors in Airbnb, LinkedIn, Instagram, Dropbox, and many more).We raised a $45M Series B and have invested in our people and technology while growing our partnerships. We're proud that we're building a product that customers love as well as being recognized as a Great Place to Work by our team members.The RoleThe Credit Risk team is crucial to the success of Wisetack enabling sustainable growth, while closely managing the profitability and resilience of our portfolio. This is a fun stage in any company's lifecycle where we've got the core foundation built, a healthy growth rate, and a clear path to success, but you'd still be joining early enough to help shape the future of the company. Most recently, we were recognized as the Best Consumer Lending Solution by Finovate Awards and have been selected by LendIt as a 2022 winner in the Best Emerging Lending Platform category for their Fintech Industry Awards. We grew 10x in 2021, and exceeded the goal of growing 4x in 2022.

Senior Manager, Compliance

Company: Jetty

Location: Remote

Posted Aug 31, 2023

Jetty, a financial services platform, is seeking a Senior Manager for its Insurance team. The role involves leading the Insurance compliance program, implementing controls across operational areas, collaborating with various teams, and managing compliance reporting. Jetty offers financial products to make renting more affordable and flexible, including Jetty Deposit, Jetty Rent, Jetty Credit, and Jetty Protect. The company is committed to diversity and offers competitive benefits and perks.

Product Owner (Salesforce)

Company: Blackthorn.io

Location: Remote

Posted Aug 30, 2023

The job description is for a Product Owner role at Blackthorn, a growing, distributed team in four countries. The role requires 2+ years of experience as a BA or PO of software products on an Agile team, working as a translator between Product team/customers needs and Engineering Leads for Salesforce requirements. The team has four native apps on the Salesforce AppExchange for managing Events and Payments. The company offers a fully remote global team working from home, annual company trip, stock options, maternity/paternity leave, student loan debt assistance, Pledge 1%, 401k with 3% match, and children's 529 college fund assistance. The work is important as the apps are easy to use and setup, and they work more flexibly, achieving significantly more functionality than competitors.

Sr. Technical Project Manager, Security and Compliance

Company: Redesign Health

Location: Remote

Posted Aug 31, 2023

Redesign Health is a company that powers innovation in healthcare, developing technologies, tools, and insights to lower barriers to change. They are looking for a Senior Technical Project Manager specializing in security and compliance to ensure the successful implementation of security measures.

DEIB Program Manager (Contract)

Company: GumGum

Location: Remote

Posted Aug 31, 2023

GumGum is only open to hiring remote candidates who are residents in the following states: AZ, CA, CO, CT, FL, GA, IA, IL, IN, KY, MA, MD, MI, NJ, NV, NY, OH, OR, PA, TN, TX, UT, VA, WA, and MN.What You'll AchieveIn close consultation with the DEIB Strategic Advisor,Program management of GumGum’s DEIB Programs and Initiatives:Coordinate all DEIB-related training programs including master calendar, scheduling, invites, attendance, etc. Manage all logistics related to GumGum's presence at career fairs, DEIB conferences and related; Research & identify new solutions as wellSupport the DEIB Consultant & Advisor to keep track of, and synthesize, the various DEIB initiatives occurring across the business, both internal & external Administer DEIB surveys that the DEIB Consultant & Advisor would like to implement; help analyze resultsWork with Employee Resource Groups to support efforts to execute and improve inclusion and belonging programsPeriodically attend the various ERGs to keep a pulse on progress / needs Coordinate DEIB programming, events, training, calendaring, logistics, etc. - Phil Schraeder, CEOLearn more about our DEIB programming at gumgum.com/deibFollow us on our socials...Instagram: @gumgum & @dogsofgumgumLinkedIn: GumGumTweet us: @gumgumFacebook: GumGum At GumGum, we believe in cultivating an environment where our team members can bring their authentic, whole selves to work. We are committed to building and delivering a diverse, inclusive, and equitable workforce that is representative of the world around us, where all individuals are treated with respect and dignity - and to act swiftly if this value is ever threatened. that emerge from ERGs, VOICE Coalition, DEIB Advisory Board, and DEIB Consultant & Advisor Field ideas and questions from across the organization in the area of DEIBMeasure and report on DEIB Progress using data led reportingPull internal DEIB metrics and review with DEIB Consultant & Advisor and CPO regularly Help to manage the DEIB budget globallyCreate content for DEIB internal and external communicationsDraft DEIB messaging for/with the DEIB Consultant, including updates on programming, internal memos from leadership, and eventually a DEIB impact report Coordinate DEIB social media posts on behalf of GumGum to amplify programming, events & initiatives Prepare slides for Company Calls (e.g., All-Hands Meetings) in the area of DEIB updatesIdentify ideas & solutions that will further GumGum's DEIB strategies and goals Stay current on industry trends, best practices, and legal developments related to diversity, equity,  inclusion, and belonging, and incorporate relevant insights into program design and implementationOther People Team (HR) projects as time allows across compensation, HR operations, HR business partnership, employee engagement & culture, talent acquisition, etc.Skills You'll BringBachelor's degree in a related field (e.g., Human Resources, Organizational Development, Social Sciences) or equivalent work experience.Professional certifications in DEI or related fields (e.g., Certified Diversity Professional, Certified Diversity Executive) are a plus.3+ years of experience within a DEIB program management roleProven experience in developing, supporting and implementing diversity, equity, and inclusion strategies and programs within the tech industry.Deep understanding of diversity and inclusion concepts, practices, and challenges, particularly within a tech or fast-paced environment.Demonstrated commitment to fostering an inclusive and equitable work environmentKnowledge of relevant laws, regulations, and best practices related to diversity, equity, inclusion and belongingStrong project management skills, including the ability to plan, execute, and monitor programs effectivelyExcellent communication and presentation skills, with the ability to engage and influence stakeholders at all levels of the organizationData-driven mindset with experience in measuring and reporting on DEI metrics and outcomesStrong analytical and problem-solving skills to identify barriers and implement effective solutionsDemonstrated commitment to fostering an inclusive and equitable work environmentAn awareness of the many facets of human diversity, coupled with a firm grasp of the principles of allyship and proven skill in this areaStrong consultative skills, including the ability to quickly establish relationships of trust with stakeholders at all levels and partner effectively across organizational boundariesAbility to navigate complex organizational dynamics and collaborate with cross-functional teamsDEIB subject matter expert, taking a consultative and systematic approach to enable GumGum to achieve resultsThe ability to manage multiple complex projects and priorities simultaneously while effectively balancing program schedules and ad hoc requestsPerks & BenefitsMedical, Dental, and Vision coverage including 100% premium coverage for employee + spouse/family Flexible Spending Accounts (FSA)Short-Term and Long-Term Disability Paid Parental Leave - Birth parents up to 16-18 weeks. We are constantly striving to be better, and we continue to take strategic steps to advance representation. By collaborating with various stakeholders, including our Executive Team and cross-functional teams, you will shape strategies, drive initiatives, and measure progress toward our DEIB goals.Note: GumGum currently operates in a ‘work from home’ virtual environment with sporadic opportunities for in-person business and morale events (health guidelines permitting). Our blueprint for the future, The Mindset Matrix™, combines the power of context and creative in digital advertising to deliver superior attention and drive consumer action without sacrificing personal data. To be a part of this next phase of digital advertising that prioritizes data privacy, please visit www.gumgum.com/careersAs the Diversity, Equity,  Inclusion, and Belonging (DEIB) Program Manager, this role will be responsible for working closely with the DEIB Strategic Advisor and the Chief People Officer in developing, implementing, and managing comprehensive DEI programs and initiatives within GumGum.  Please note that this is a is a 9 month contract.Reporting to the Chief People Officer and Strategic DEIB Consultant and working alongside GumGum’s DEIB Advisory Board, The DEIB Program Manager will work to build an inclusive culture, driving equitable practices, and promoting diversity at all levels of the organization. Non-birth parents up to 10 weeks Transitional Return-to-Work Schedule from Parental LeaveDependent Care FSAMaven Family Support - Including fertility adoption and/or travel expenses to obtain medical careEmployer-Matched 401(k) Retirement PlanLife Insurance and AD&DStock Incentive Program (role dependent)Employee Assistance ProgramLegal and Identity Theft ProtectionStudent Loan Repayment AssistanceWork From Home Stipend Wellness Reimbursement Flexible Time Off (Unlimited PTO)Summer Fridays from the 1st Friday of May through the 1st Friday in SeptemberVolunteer Time OffVeterinary Discounts (Pet friendly organization - we love our fur babies! IG: @dogsofgumgum)WeWork monthly passGumGum Gives Back volunteering/social impact opportunitiesVirtual and in-person company events/celebrationsAnniversary recognition and awardsBusiness Travel AccidentAwardsBuiltIn 37 Best Places to Work 2023 across the United StatesBuiltinLA 7 Best Places to Work 2022BuiltinLA Best Places to Work 2021Ad Exchanger Programmatic Power Player 2022 and 2021Digiday Media Awards Europe finalist 2022 and 2021GumGum is proud to be an equal opportunity employer.

Senior Customer Success Manager

Company: Immersive Labs

Location: Remote

Posted Aug 30, 2023

Immersive Labs, founded in 2017, is a global leader in cyber resilience, offering realistic simulations and hands-on cybersecurity labs. They help organizations assess, build, and prove their cyber workforce resilience. With over 300 employees and funding of more than £140 million, they are trusted by major organizations like KPMG, Sophos, and the NHS. Immersive Labs is committed to maintaining an inclusive work environment and is seeking a Senior Customer Success Manager. The role involves partnering with customers for effective onboarding, creating communication plans, setting strategies, collaborating with product and customer support teams, and resolving concerns. The ideal candidate should have extensive experience in customer success management, exceptional planning and communication skills, and a proven track record in project management.

Production Underwriter - Small Business

Company: MEMIC

Location: Remote

Posted Aug 31, 2023

MEMIC Group is seeking a Senior Production Underwriter to grow their small business segment, MEMIC Express. The role is remote with regular travel to Georgia. The Senior Production Underwriter will develop and maintain relationships with independent agents and brokers, manage agency performance, and collaborate with other teams. Requirements include a bachelor's degree, CPCU designation, two years of technical underwriting experience, and strong marketing skills. MEMIC offers a comprehensive benefits package, including health insurance, retirement plans, and paid time off. The company is committed to nondiscrimination and equal opportunity.

Account Executive

Company: Blackthorn.io

Location: Remote

Posted Aug 30, 2023

This job description is for an Account Executive position in a remote global team. The role involves managing a pipeline, prospecting, presenting products, and closing a monthly quota of business. The company offers a competitive salary, fully remote work, and various benefits. The company's apps are easy to use and setup, and they aim to provide meaningful work and relationships.

Senior Manager, Compliance

Company: Jetty

Location: Remote

Posted Aug 31, 2023

Jetty, a financial services platform, is seeking a Senior Manager for its Insurance team. The role involves leading the Insurance compliance program, implementing compliance controls, collaborating with various teams, and managing compliance reporting. The ideal candidate should have 7+ years of compliance experience, strong background in the Insurance product lifecycle, and experience in a high growth fintech environment. Jetty offers competitive compensation, comprehensive benefits, and a supportive work environment.

Director, Financial Institution Partnerships

Company: Upgrade, Inc.

Location: Remote

Posted Aug 30, 2023

Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. They have experienced significant growth and have a strong culture. They are looking for new team members to join their team of 1600 talented professionals.

Software Engineer (Full-Stack), Experiences

Company: Human Interest

Location: Remote

Posted Aug 30, 2023

All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws.Human Interest employees must adhere to the Company’s security policies and Code of Ethics. Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. Depending on the position, additional compensation components such as bonus, commission, and equity may be offered. We will not consider resumes from vendors including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan feesTop-of-the-line health plans, as well as dental and vision insuranceGenerous PTO and parental leave policiesLyra - Enhanced Mental Health Support for Employees and dependents  Carrot - Fertility healthcare and family forming benefitsCandidly - Student loan resource to help you and your family plan, borrow, and repay student debtMonthly work-from-home stipend; annual wellness stipendEmployee Resource Groups including Veterans, Lift Ev’ry Voice, Pride, LatinX, Families, and Women in TechFun online and regional events and celebrations and department and company offsitesThe vast majority of our positions can be 100% remoteWe’re a great place to work (but don’t take our word for it) Here’s a list of our awards and accolades:Certified as a Great Place To Work® (2023)Best Places to Work by Built In (2023)A Top Company by Y Combinator (2020-2023)America’s Best Startup Employers by Forbes (2020-2022) Inc. All of our employees are offered a robust suite of physical, financial and mental wellness benefits.Benefits - A great 401(k) plan: Our own! At Human Interest, base salary is one component of the overall Total Rewards package. They reflect Human Interest’s unique view on what’s important and what’s right. Fastest Growing Companies (2021) Human Interest is an equal opportunity employer. The salary that we offer to a new employee within this range is based on their location within the US, their relevant job-related skills, and experience. We comply with CCPA guidelines.

Frequently Asked Questions

What are typical salary ranges for Loan Forgiveness roles by seniority?
Entry‑level Policy Analyst or Compliance Specialist: $55,000–$70,000. Mid‑level Analyst or Program Manager: $70,000–$90,000. Senior Analyst, Lead Data Scientist, or Program Director: $90,000–$120,000. Director or Chief Program Officer: $120,000–$160,000.
What skills and certifications are required in this field?
Core skills include legislative research, data analysis in Python or R, SQL querying, and proficiency with Excel, Power BI, and Salesforce. Certifications that boost credibility are Certified Government Financial Manager (CGFM), Certified Fraud Examiner (CFE), Certified Public Accountant (CPA), and Certified Policy Analyst (CPA). Knowledge of federal student‑loan statutes, the Higher Education Act, and public‑sector budgeting is essential.
Is remote work available for Loan Forgiveness positions?
Yes—about 60% of listings allow fully remote or hybrid arrangements. Employers use Slack, Microsoft Teams, Zoom, and cloud‑based data platforms (AWS, Azure) to support distributed teams. Candidates should be comfortable with virtual collaboration and self‑management.
What career progression paths exist within Loan Forgiveness?
Typical paths start with Analyst or Specialist → Senior Analyst or Lead Data Scientist → Program Manager or Compliance Lead → Director of Program Management → Chief Program Officer. Advancement requires demonstrated policy impact, project‑management expertise, and stakeholder‑engagement skills.
What industry trends are shaping Loan Forgiveness jobs?
Current trends include AI‑driven borrower‑matching algorithms, blockchain for secure eligibility verification, and increased legislative focus on expanding Public Service Loan Forgiveness. Data transparency initiatives and partnerships with fintech firms are creating demand for analytics roles that can translate policy into actionable insights.

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