Long-Term Relationships Jobs in USA
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Senior UX Content Strategist (Temporary)
Company: JustAnswer
Location: USA
Posted Apr 29, 2024
<p class=jobDescription> <p> <strong> About The Role <strong> <p> <p> The Senior UX Content Strategist will be part of our innovative User Experience team and will be a thought leader and help drive impact across all experiences for our products This position requires a proven track record of working within product design teams and experience designing digital consumer products from inception to launch Come join us as we create engaging personalized experiences for our consumers across desktop mobile and app platforms <p> <p> This position is a 7month temporary role providing coverage during family leave for a key member of our team You will play an integral role in testing exciting new revenuedriving opportunities during this period This role offers a unique opportunity to contribute to our incubator Labs team a fun and whipsmart bunch while gaining valuable experience in conversational UX You will work closely with talented colleagues and be fully integrated into our daytoday operations <p> <p> Duration of temporary role August 1 2024 February 28 2025 7 months <strong> What Youll Do <strong> <p> <ul> <li> <p> Drive highlevel strategy and write high quality easytounderstand copy for new product features and products <p> <li> <li> <p> Continually push to improve content that will benefit customers and meet business objectives <p> <li> <li> <p> Draft LLM prompts and work collaboratively across departments to refine your work <p> <li> <li> <p> Seek out new uses of LLMs to help improve efficiency and enhance our product <p> <li> <li> <p> Shape the user experience in collaboration with UX designers product managers data analysts and engineers <p> <li> <li> <p> Lead product teams in smart user testing to inform our work <p> <li> <li> <p> Maintain quality for our Design System and Copy Style Guides <p> <li> <li> <p> Define yourself as an integral member of a fastpaced growing UX team delivering elegant innovative customercentered design solutions to complex business challenges <p> <li> <li> <p> Collaborate with product and engineering to define and execute strategy <p> <li> <li> <p> Work with product partners to set priorities plan projects and design approaches that enable the best experiences and outcomes <p> <li> <li> <p> Demonstrate thought leadership by contributing subject matter expertise across content design storytelling interaction design visual design user research and online user behavior <p> <li> <li> <p> Possess a sterling wit and copy editors eye to writing style grammar and punctuation <p> <li> <ul> <p> <strong> What Were Looking For <strong> <p> <ul> <li> <p> 8+ years of experience as a UX content strategist or writer with a strong portfolio showcasing successful UX solutions <p> <li> <li> <p> Skilled in Figma UserTestingcom Office 365 and LLMs like ChatGPT <p> <li> <li> <p> Proficient in the current state of web technology and best practices <p> <li> <li> <p> Experience working in a fastpaced environment supporting crossfunctional teams and handling multiple projects simultaneously <p> <li> <li> <p> Demonstrated experience with creating content and communicating effectively while delivering worldclass user experiences <p> <li> <li> <p> Superb communication skills verbal written and visual and the ability to influence and build consensus You can take creative feedback well and execute quickly <p> <li> <li> <p> Strong attention to detail and a datadriven approach to decisionmaking <p> <li> <ul> <p> <em> Please include your swoonworthy portfolio with examples of successful UX solutions and designs along with your application to be considered <em> <p> <p> <strong> About Us <strong> <p> <p> We are a San Francisco based company founded in 2003 Our mission is simple we help people We have democratized professional services by connecting customers with verified and vetted Experts who provide reliable answers at any hour and on any budget JustAnswer members enjoy roundtheclock access to 12000+ doctors lawyers tech support mechanics vets home repair pros and more In the last 20 years we have helped 22 million customers in 196 countries by answering more than 25 million questions <p> <p> <strong> Why Join the Team <strong> <p> <p> With 1000+ employees we are growing at an amazing pace Our hiring criteria Smart Fun Get things done We love what we do and celebrate our success together best of all you get to work at a hot company thats drum roll please profitable <p> <p> <strong> Our JustAnswer Promise <strong> <p> <p> We strive together to make the world a better place one answer at a time JustAnswers mission is to help people We do this by connecting our members with verified Experts to help answer lifes questions and solve problems Its not every day in your life that you get to be a part of a simple yet powerful mission We pride ourselves in doing things the JA Way <p> <ul> <li> <p> <strong> Data driven <strong> Data decides not egos <p> <li> <li> <p> <strong> Courageous <strong> We take risks and challenge the status quo <p> <li> <li> <p> <strong> Innovative <strong> Were constantly learning creating and adapting <p> <li> <li> <p> <strong> Lean <strong> We focus on customers using lean testing to learn how to serve them best <p> <li> <li> <p> <strong> Humble <strong> Past success is not a guarantee of future success <p> <li> <ul> <p> If these things matter to you come join the team here at JustAnswer <p> <p> <strong> Perks and Benefits <strong> <p> <ul> <li> <p> Fully Remote Work Environment <p> <li> <li> <p> Competitive Pay <p> <li> <li> <p> United Healthcare PPO Kaiser <p> <li> <li> <p> FSA and HSA options including Dependent Care Spending <p> <li> <li> <p> Dental amp Vision <p> <li> <li> <p> Employer paid Long amp Short Term Disability <p> <li> <li> <p> Employer paid life insurance <p> <li> <li> <p> Flexible time off <p> <li> <li> <p> 11 company holidays <p> <li> <li> <p> 401k with company matching <p> <li> <li> <p> Paid parental leave <p> <li> <li> <p> Charitable donation matching <p> <li> <li> <p> JustAnswer subscription with access to 12000 experts in over 700 categories <p> <li> <ul> <p> And lets not forget having fun Our Minister of Fun organizes weekly popup lotteries for prizes monthly virtual bingo trivia competitions photo contests puzzles virtual mixedteam lunches and spirited companywide challenges <p> <p> <strong> Remote From these States <strong> <p> <p> Arizona California Florida Georgia Idaho Illinois Indiana Massachusetts Michigan Nevada New Jersey New Mexico New York North Carolina Ohio Oregon Pennsylvania South Carolina Texas Virginia Washington West Virginia and Wisconsin <p> <p> <strong> Pay Transparency <strong> <p> <p> JustAnswer will provide pay transparency information upon application to those in qualifying jurisdictions <strong> <strong> <p> <p> <strong> Our Commitment to Diversity <strong> <p> <p> At JustAnswer we embrace workplace diversity We believe that diversity drives richer insights fuels innovation and creates better outcomes We are committed to attracting and developing an engaged and inclusive workforce Team members from diverse backgrounds and unique perspectives are crucial to the JustAnswer mission of helping all people Individuals seeking career opportunities at JustAnswer are considered without regard to race color religion national origin age sex marital status ancestry physical or mental disability veteran status sexual orientation gender identity or any other protected status under all applicable laws regulations and ordinances <p> <p> LIREMOTE <p><p>
Manager, Enrollment Operations
Company: Vericred
Location: USA
Posted Apr 28, 2024
<div><span style=>The health insurance and benefits industry is undergoing rapid digital transformation Today most people choose enroll and utilize their benefits not by calling insurance carriers or reviewing paper forms but by using HR and benefits software Behind the scenes Ideons APIs make this modern benefits experience possible Were powering an entire industry forward delivering the speed transparency and efficiency that todays consumers expect<span><div> <div> <div> <div>Ideon is seeking a Manager to lead a team within our Enrollment Operations function In this role youll be responsible for building leading and developing a team of support analysts who handle service requests issue resolution and error processing related to EDI and API data connections between Ideon platforms and insurance carriers <div> <div> <div> <div>We prefer candidates based in Omaha NE for this role but we are also considering remote candidates from anywhere in the US Ideon is headquartered in NYC with a second office in Omaha NE This role reports to the Senior Director of Enrollment Operations<div> <p><br><br><p> <div class=h3>In this role you will<div> <ul style=> <li style=>Lead coach and develop a highperforming team of enrollment analysts dedicated to supporting Ideon customers<li> <li style=>Establish and surpass performance metrics and objectives to consistently exceed customer expectations<li> <li style=>Design individualized metrics to guide the team in achieving customercentric goals holding each team member accountable for their contribution to overall success<li> <li style=>Develop and maintain operational metrics reports and dashboards to monitor the performance and effectiveness of enrollment operations<li> <li style=>Work closely with the product and engineering teams to seamlessly integrate data connections within our software platform and optimize tools which drive timeliness accuracy and satisfaction<li> <li style=>Implement best practices and ensure their adoption across the team to consistently deliver exceptional customer experiences at scale<li> <li style=>Establish streamlined processes for investigating and resolving complex data issues fostering a culture of continuous improvement<li> <li style=>Serve as a point of escalation for critical issues coordinating with customers internal teams and insurance carriers to ensure prompt resolution<li> <ul> <p><br><br><p> <div class=h3>Wed love to hear from you if you have<div> <ul style=> <li style=>Demonstrated leadership experience 5+ years managing remote highperforming technical support teams ideally within insurance or technology sectors<li> <li style=>Proficient in EDI and API technologies 2+ years specifically in insurance enrollment processes<li> <li style=>Knowledgeable about insurance industry standards and regulations concerning data connections eg HIPAA 834 LDEx<li> <li style=>Proactive resultsoriented mindset capable of prioritizing and managing multiple projects in a fastpaced environment<li> <li style=>Exceptional written and verbal communication skills capable of conveying technical concepts effectively and professionally<li> <li style=>Strong leadership and team management abilities inspiring teams to achieve ambitious goals while ensuring customer satisfaction<li> <li style=>Analytically skilled with keen attention to detail<li> <li style=>Familiarity with JIRA Zendesk Salesforce or other CRM platforms<li> <ul> <div>Salary Range $90000 to $110000 annually<div> <div> <div> <div><strong style=>About Ideon<strong><div> <div> <div> <div><strong style=>What we do<strong><div> <div><span style=>Ideon is the way health insurance carriers and employee benefits providers connect with new technology partners to deliver seamless consumer experiences at every stage of the member journey We are not the websites or apps you use to choose a plan or find a doctor We are the infrastructure the pipes that allows InsurTech platforms and health insurance and benefits carriers to exchange data accurately efficiently securely and at scaleimproving the way benefits are quoted sold enrolled managed and utilized Our APIs transmit billions of data points powering an amazing benefits experience for all Faster Better Awesomely<span><div> <div> <div> <div><strong style=>Who we are<strong><div> <div><span style=>We are a group of people who love a good API and all it can do We are insurance geeks systems gurus data wonks sales amp marketing execs product leads finance whizzes and admin prosall determined to bring efficiency transparency and connectivity to the health insurance and benefits industry<span><div> <div> <div> <div><strong style=>Our benefits include<strong><div> <div><span style=> 100 companypaid medical dental and vision for you and your dependents<span><div> <div><span style=> Voluntary benefits such as hospital accident critical illness shortterm disability and legal<span><div> <div><span style=> Employee assistance program EAP<span><div> <div><span style=> Healthcare and dependent care FSA Flexible Spending Account<span><div> <div><span style=> Flexible PTO policy take time off without worrying about accruals or carryovers<span><div> <div><span style=> Pretax commuting benefits<span><div> <div><span style=> Home office allowance so you can work comfortably wherever you are<span><div> <div> <div> <div><span style=>We are an equal opportunity employer We encourage people of different backgrounds experiences abilities and perspectives to apply Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status<span><div> <div> <div> <div><span style=>All offers of employment are contingent upon successful reference and background checks<span><div> <img src=httpsremotivecomjobtrack1909335blankgifsource=publicapi alt=>
Supplier Relations Manager
Company: Vonage
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <p> <strong> Supplier Relations Manager North America <strong> <p> <p> Location Remote US <p> <h2> <strong> Vonage Mission <strong> <h2> <p> We strive to innovate and enhance our customers ability to communicate within todays digital cloud and realtime business environment Our sales team is composed of highlymotivated energetic and customerfocused Team Members that expand existing accountschannels and find new clients for company products and services <p> <h2> Why this role matters <h2> <p> The Global Carrier team is responsible for driving the revenue and margin growth of the International Messaging and voice business The team supports one of the fastestgrowing CPaaS companies in the market directly managing our OTT and wholesale customer base while working closely with our Carrier and Enterprise sales teams to develop and implement regional strategy plans <p> <p> As a highgrowth team expansion is needed to ensure continued success We are seeking to recruit an experienced Supplier Relations Manager to join the team in North America This person will ensure we have the best network connectivity to drive our customers success This handson role enables Vonage to deliver the high levels of quality and breadth of service our customers expect <p> <p> IF THIS SOUNDS LIKE YOU CONTINUE READING BELOW <p> <h2> <strong> What youll do <strong> <h2> <ul> <li> <p> Create own and lead the strategy and plan for the North American market to ensure Vonage has the best connectivity products and services to meet our customers needs <p> <li> <li> <p> Collaborate with the local sales operations and product teams to fully understand the market requirements <p> <li> <li> <p> Monitor the performance of the suppliers with respect of quality and costs to meet the companys targets and objectives <p> <li> <li> <p> Coordinate with internal teams to ensure requests from customers and the business are processed and delivered endtoend <p> <li> <li> <p> Build and maintain strategic relationships with key supplier partners <p> <li> <li> <p> Provide effective communication around team KPIs and performance both upwards to the Senior Leadership Team and to the wider organization <p> <li> <li> <p> Define customer support standards with partners including a robust escalation process <p> <li> <li> <p> Be the goto person for your markets <p> <li> <ul> <h2> <strong> What youll bring <strong> <h2> <ul> <li> <p> Strong technical commercial and operational understanding of Messaging products <p> <li> <li> <p> Confident to communicate at all levels including as at local conferences on behalf of Vonage <p> <li> <li> <p> Strong local knowledge of how the market is regulated operated and managed <p> <li> <li> <p> Experience working with Carriers in North America <p> <li> <ul> <h2> <strong> Whats in it for you <strong> <h2> <p> In addition to providing exciting work career advancement opportunities and a collaborative work environment Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement <p> <p> <em> Note The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list Assignments may differ for individuals within the same role based on business conditions departmental need or geographic location <em> <p> <h2> <h2><p>
Director, Global Operations
Company: iDE
Location: USA
Posted Apr 28, 2024
The job posting is for a Global Operations Director position at iDE, a nonprofit organization that aims to end poverty by empowering entrepreneurs. The role involves managing country programs, contracts, and budgets, as well as providing guidance and support to country staff and HQ staff.
Cloud Architect
Company: dentsu
Location: USA
Posted Apr 28, 2024
<br><br><div class=h3>Company Description<div><br><br><div class=h3>Job Description<div><p>Isobar Public Sector is seeking a Cloud Architect who enjoys the challenge of building automated solutions for continuous delivery of largescale highly available enterprise applications The ideal candidate must have experience working in a DevSecOps model playing an active role with software developers in building solutions <p><p>Isobar works with US federal government agencies on some of the most advanced projects in the world today Our work has realworld impacts including supporting our service members with their missions workforce improvements and improving the citizen experience with government services Join our team and practice stateoftheart DevSecOps development on projects that MATTER Learn the latest technologies and processes and apply them with militarygrade cybersecurity<p><p><strong>What Youll Do<strong> <p><ul style=><li style=>Develop secure cloud architecture and technical designs for Amazon Web Services <li><li style=>Collaborate with customer and crossdiscipline team to gather insight and deliver integration strategies infrastructures and solutions that deliver targeted outcomes <li><li style=>Manage full lifecycle of feature development from concept to production that leverage cloudnative platforms and capabilities along with 3rd party solutions that comply with security and compliance requirements <li><li style=>Manage deploy and validate IT solutions and assets using DevSecOps and cloud engineering best practices and tooling including Agile delivery CICD containerization and automation to deliver agility reliability quality and security at scale <li><li style=>Stay current of trends and innovations in the Cloud DevSecOps space bringing opportunities for improvement to the technical teams and leading their implementation <li><li style=>Define multiphase process application and data cloud modernization strategies aligned with business objectives <li><li style=>Identify and implement opportunities for automating existing processes in order to streamline operations and support functions <li><li style=>Ensure that cloud solutions comply with NISTbased security standards regulatory requirements and industry best practices Implement security controls encryption mechanisms and identity and access management IAM policies to protect sensitive data <li><li style=>Provide team leadership and mentoring to other cloud engineers and support project management activities including planning estimating and tracking <li><ul><p><strong>Who You Are<strong> <p><ul style=><li style=>A US Citizen and possess a Secret Security Clearance <li><li style=>Residency in the US required due to clearance requirements <li><li style=>Required Certifications At least 1 AWS Associate or above certification <li><li style=>8+ years of experience developing web applications or designing and administering the systems that support them <li><li style=>6+ years of experience managing and administering AWS cloud hosting environments with DoD experience preferred <li><li style=>4+ years of experience building and administering containers and container orchestration technologies such as Kubernetes and Docker <li><li style=>4+ years of experience scripting common languages such as Bash Python or Ruby <li><li style=>Knowledge of security review processes and procedures with ability to support by providing requested details on solution design as directed <li><li style=>Expertise in monitoring troubleshooting and resolving cloudhosted applications and services <li><li style=>Influential communicator able to influence client actions and decisions <li><li style=>Knowledge of and experience with promotion and deployment strategies for applications between different development and production environments <li><li style=>Experience performing needs assessments design application testing and integration production cutover change management and capacity planning <li><ul><p><strong>Who We Are<strong> <p><p>We are trusted digital navigators delivering customercentric solutions to the US Government Public Sector and Educational Institutions We utilize humancentered design emerging technology and datadriven transformation to formulate digital solutions to deliver on our clients modernization goals and improve mission performance <br> <br> We put our people first above all else We lead authentically and believe investing in our people is the key to our success In doing so we enable purposeful collaboration with our people stakeholders and clients successfully striving for dynamic growth and intentional progress<p><p>Here are some of the benefits that accompany fulltime employment at Isobar <p><ul style=><li style=>We offer flexible time off for vacation and personal time We believe in treating adults like adults and allowing for open communication between team members and their supervisors to determine proper timing and coverage <li><ul><ul style=><li style=>In addition to 16 recognized holidays our offices are closed the last week in December This adds up to 21 paid company holidays <li><li style=>Multiple levels of offerings for medical and dental including a covered membership fee to exceptional primary care through One Medical <li><li style=>Other miscellaneous benefits like ShortTerm and LongTerm Disability at no cost companycovered Life Insurance at double your base salary access to group legal services identify theft protection through LifeLock services etc <li><li style=>A generously paid parental leave policy that enables 16 weeks of leave regardless of gender at 100 pay <li><li style=>Supporting employees pursuing adoption or surrogacy Isobar will reimburse up to $14440 in eligible adoption expenses and $25000 in eligible surrogacy expenses <li><li style=>401K + company matching 50 of every dollar you contribute up to the first 6 you contribute you are 33 vested after each year of service becoming fully vested after three years with the company <li><ul><p>The anticipated salary range for this position is $160000$180000 Salary is based on a range of factors that include relevant experience knowledge skills and other jobrelated qualifications For more information regarding dentsu benefits please visit dentsubenefitspluscom<p><p>LIYC1<p><br><br><div class=h3>Qualifications<div><br><br><div class=h3>Additional Information<div><p>All your information will be kept confidential according to EEO guidelines<p><div><div><p><strong>About dentsu<strong><br> Dentsu is the network designed for whats next helping clients predict and plan for disruptive future opportunities in the sustainable economy Taking a peoplecentered approach to business transformation dentsu combines Japanese innovation with a diverse global perspective to drive client growth and to shape society<br> <a href=httpswwwdentsucom rel=nofollow>httpswwwdentsucom<a><br> <a href=httpswwwgroupdentsucomen rel=nofollow>httpswwwgroupdentsucomen<a><p><p>We are champions for meaningful progress and we strive to be a force for goodfor our people for our clients for the industry and for our society We keep our people at the center creating space for growth understanding and learning so they can thrive We embed diversity in our mindset in our solutions and in our teams to empower an inclusive equitable and culturally fluent environment Building this culture within our teams makes us better collaborators with each other and with our clients driving better outcomes for all<p><p>Dentsu the Company is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company on the basis of age sex sexual orientation race color creed religion ethnicity national origin alienage or citizenship disability marital status veteran or military status genetic information or any other legallyrecognized protected basis under federal state or local laws regulations or ordinances Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act andor certain state or local laws A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company Please contact your recruiter if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying <p><img src=httpsremotivecomjobtrack1908704blankgifsource=publicapi alt=>
Head of Sales Analytics
Company: Dropbox
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <h2> Role Description <h2> <p> Were looking for an enthusiastic leader to join us with the experience necessary to own develop and manage the people and resources aligned to Global Sales Analytics <p> <p> Aligning to our Customer Strategy amp Operations CSO organization and partnering with our Global Sales and Channel Leadership Teams this role will be responsible for establishing leading and growing a team of dedicated sales analysts that are focused on bringing visibility to the metrics and insights that drive sales and channel performance owning the functional sales planning cycles and driving operational excellence and governance inside of the teams scope <p> <p> As the global lead responsible for analyzing sales performance and revenue retention you will be working closely with Sales Leaders Sales Strategy Deal Operations and Finance Leadership This is a highly visible role that requires being able to link analytics to business implications to form actionable highimpact recommendations that drives revenue growth A strong understanding of a sales led SaaS model both motions and metrics is a must <p> <p> We are looking for someone who gets excited about tying data to meaningful recommendations intuitive visualizations optimizing data workflows and is a strong people lead and mentor The right person for this role will value datadriven insights have an analytical approach to problem solving and thrive in a fastpaced fluid environment <p> <h2> Responsibilities <h2> <ul> <li> <p> Develop and execute the strategy priorities and direction of our Sales Analytics team <p> <li> <li> <p> Lead the design and execution of bestinclass dashboards and scorecards to bring ontime accurate visibility into sales organizational and seller performance and KPIs <p> <li> <li> <p> In partnership with Finance and Sales Strategy communicate insights related to sales and seller performance including forecast amp pipeline trends productivity customer value progress against industry benchmarks and sales methodology KPIs Based on the insights put forth executivelevel recommendations that will decrease seller friction and accelerate revenue growth <p> <li> <li> <p> Drive account data quality inside of our CRM tools continuously streamlining how information is updated to drive accurate forecasting <p> <li> <li> <p> Build strong crossfunctional relationships establishing credibility as a subjectmatter expert in your field <p> <li> <li> <p> Be a strong people leader managing across multiple time zones and a global culture <p> <li> <ul> <h2> Requirements <h2> <ul> <li> <p> 7+ combined of years experience in sales operations strategy andor analytics <p> <li> <li> <p> 3+ years experience with direct people management <p> <li> <li> <p> Consistent track record of setting and achieving ambitious targets <p> <li> <li> <p> Strong analytical skills with expertise in contextualizing SaaS sales performance indicators <p> <li> <li> <p> Experience leading CRM data hygiene and operating requirements for accurate forecasting <p> <li> <li> <p> Experience building automated analytics and scorecards using cloudbased platforms <p> <li> <li> <p> Proven ability to communicate at an executive level actionable recommendations that links data to business implications <p> <li> <li> <p> Strong data visualization skills through Tableau CRM Analytics SFDC and Excel <p> <li> <li> <p> Strong relationship builder across functions and organizational levels <p> <li> <li> <p> Desire to work in a fastpaced challenging and exciting environment <p> <li> <li> <p> Bachelors degree or equivalent work experience <p> <li> <ul> <h2> Preferred Qualifications <h2> <ul> <li> <p> Prior sales experience strongly preferred <p> <li> <li> <p> Passion for scaling and automation with AI experience a strong plus <p> <li> <li> <p> Familiarity with SQL particularly Databricks is a strong plus <p> <li> <ul> <h2> Total Rewards <h2> <p> Dropbox takes a number of factors into account when determining individual starting pay including job and level they are hired into locationmetropolitan area skillset and peer compensation We target most new hire offers between the minimum up to the middle of the range <p> <p> SalaryOTE is just one component of Dropboxs total rewards package All regular employees are also eligible for the corporate bonus program or a sales incentive target included in OTE as well as stock in the form of Restricted Stock Units RSUs <p> <p> Current SalaryOTE Ranges Subject to change US Zone 1 $206400 $242800 $279200 US Zone 2 $185700 $218500 $251300 US Zone 3 $165100 $194200 $223300 Dropbox uses the zip code of an employees remote work location to determine which metropolitan pay range we use Current US Zone locations are as follows US Zone 1 San Francisco metro New York City metro or Seattle metro US Zone 2 Austin TX metro Chicago metro California outside SF metro Colorado Connecticut outside NYC metro Delaware Massachusetts New Hampshire New York outside NYC metro Oregon Pennsylvania outside NYC or DC metro Washington outside Seattle metro Washington DC metro and West Virginia DC metro US Zone 3 All other US locations <p><p>
Staff Technical Program Manager
Company: Phaidra
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <h3> <strong> Who You Are <strong> <h3> <p> Youre a self starter and youre comfortable with the unknown and understand that startup life means continuous evolution as we rapidly grow Youre accountable curious and obsessed with improvement both in yourself and in others You like a challenge arent afraid to fail and learn from your missteps and are excited to help build a worldclass company from the ground up <p> <p> As the Customer Program Manager within the Customer Success Team you will manage largescale customer expansion programs You are able to separate whats important from whats urgent and find the best path forward from among multiple scenarios earn the trust of internal and external stakeholders and manage the execution of program within scope schedule and cost You are an independent worker skilled in organizing teams planning and technical program management You have demonstrated experience leading medium to large customer product deployments <p> <p> You can take ownership of your assigned customers and delight them You can guide internal and external teams as you coordinate the configuration and installation of many customers industrial plant AI Agents while you grow customer relationships for future expansion and advocacy You possess a strong technical program management background and have demonstrated experience leading medium to large projects <p> <p> <strong> For this position we are seeking a team member located within one of the following areas UK USA Canada Singapore <strong> <p> <h3> <strong> Responsibilities <strong> <h3> <ul> <li> <p> You will develop manage and deliver complex customer programs across multiple teams in a timely manner while ensuring they meet Phaidras highquality standards This involves ideation and execution of programs risk assessment and communication <p> <li> <li> <p> Understand the customer journey as you help them adopt full autonomous control and expand AI supervisory control to other plants and facilities <p> <li> <li> <p> Plan develop and lead operational programs to deploy Phaidras products across enterprise customer sites globally <p> <li> <li> <p> Proactively identify and resolve challenges that may hinder the teams ability to meet expansion program timelines scope and customer goals <p> <li> <li> <p> Actively build relationships across Phaidra teams to help deliver on customer commitments Partner with Customer Success Product Engineering Connectivity and other teams to meet customer expansion roadmap goals <p> <li> <li> <p> Effectively communicate and manage at all levels within customer organizations including executives optimization and process engineers operators and technicians <p> <li> <li> <p> Communicate customer expectations requirements concerns and accolades to the deployment teams <p> <li> <li> <p> Work with our sales team to continuously improve how we set customer expectations in order to deliver a better customer experience <p> <li> <li> <p> Maintain clear and concise documentation of your projects meeting minutes action items project risks and key decisions <p> <li> <ul> <h3> Onboarding <h3> <p> <strong> In your first 30 days <strong> <p> <ul> <li> <p> You will be immersed in an onboarding program that introduces you to Phaidra and our product <p> <li> <li> <p> You will read various parts of our handbook and familiarize yourself with the documentation culture at Phaidra <p> <li> <li> <p> You will join calls with current customers to familiarize yourself with managing customer installs <p> <li> <li> <p> You will familiarize yourself with our tools and process for developing customer schedules <p> <li> <li> <p> You will meet with Technical Account Managers Solutions Engineers Machine Learning Application Engineers Corporate Development Leaders and members of the Engineering team to better understand strengths and opportunities with current processes <p> <li> <ul> <p> <strong> In your first 60 days <strong> <p> <ul> <li> <p> You will have a solid understanding of what Phaidra does and deliver for customers <p> <li> <li> <p> You will have met with team members across Phaidra and started building relationships that will help you be successful at your job <p> <li> <li> <p> You will have become proficient at navigating the Customer Success teams processes and software tools <p> <li> <li> <p> You will learn how to manage customer related cases and assist with managing our customer service agreements <p> <li> <li> <p> You will assist in creating editing and managing program execution documentation <p> <li> <ul> <p> <strong> In your first 90 days <strong> <p> <ul> <li> <p> You will have been fully integrated into the Customer Success team and with Phaidra team members across the company <p> <li> <li> <p> You will have begun to manage the execution of large scale customer expansion programs <p> <li> <li> <p> You will help ensure Phaidra delights customers <p> <li> <ul> <h3> Key Qualifications <h3> <ul> <li> <p> Bachelors degree in Computer Science Engineering or a related technical discipline <p> <li> <li> <p> 7+ years of work experience in a technology company with 4+ years of customerfacing TPM experience <p> <li> <li> <p> Experience working with diverse remote teams to support enterprise customers <p> <li> <li> <p> Progressive years of experience leading customer success deployments for highgrowth global companies <p> <li> <li> <p> Demonstrated success with crossfunctional coordination planning program management and decision making <p> <li> <li> <p> Experience leading crossfunctional global initiatives for enterprise customers <p> <li> <li> <p> Ability to learn quickly and explain complex domain specific concepts to nondomain experts <p> <li> <li> <p> Exceptional verbal written organizational presentation and communication skills <p> <li> <li> <p> Shares our company values transparency collaboration operational excellence ownership and empathy <p> <li> <li> <p> Ability to travel regularly to customer sites globally as required <p> <li> <ul> <p> <strong> Bonus Skills amp Experience <strong> <p> <ul> <li> <p> Experience working in an AIML environment <p> <li> <li> <p> Understanding of industrial control and automation systems <p> <li> <li> <p> Understanding of industrial process heating and cooling systems and their applications within manufacturing environments <p> <li> <li> <p> Strong proficiency in working with industrial operations teams and contributing to solving field operations related problems and challenges especially with data centers <p> <li> <ul> <h3> General Interview Process <h3> <p> All of our interviews are held via Google Meet and an active camera connection is required <p> <h1> <h1> <h3> <strong> Base Salary <strong> <h3> <ul> <li> <p> US Residents $160000 $194000 <p> <li> <li> <p> UK Residents £109600 £164400 <p> <li> <li> <p> Canada Residents CA$160800 CA$201000 <p> <li> <li> <p> Singapore Residents S$159200 S$218900 <p> <li> <ul> <p> This position will also include equity <p> <p> These are best faith estimates of the base salary range for this position Multiple factors such as experience education level and location are taken into account when determining compensation <p><p>
Technical Project Manager I
Company: CareAccessResearch
Location: USA
Posted Apr 28, 2024
<div><b style=fontsize 13pt>What We Do<b><div><div><span style=fontsize 12pt>Care Access is delivering the future of medicine today Care Access has a revolutionary model that breaks down traditional barriers to clinical trials that limit participation among physicians and patients to 3 By removing this bottleneck Care Access is helping accelerate the approval and delivery of critical and lifesaving therapies<span><div><div><span style=fontsize 105pt> <span><div><div><b style=fontsize 13pt>Who We Are<b><div><div><span style=fontsize 12pt>We care Our people are the engines behind our mission to revolutionize access to clinical trials for the benefit of patients everywhere We care for one another find new ideas to accelerate medicine and seed a longterm impact for generations <span><div><div><span style=fontsize 12pt> <span><div><div><b style=fontsize 13pt>Position Overview<b><div><div><span style=fontsize 12pt>Our organization seeks a highly driven organized and analytical Technical Project Manager I TPM I to help our teams fulfill their goals by supporting and coordinating projects in the identification planning design build roll out and support of technology andor process solutions This role will follow and apply the methods and standards set by the TPM group in order to maintain excellent levels of effort oversight The solutions managed by this role will benefit specific functional teams within the Delivery organization or outside eg Marketing IT Recruiting Quality etc<span><div><div><span style=fontsize 12pt> <span><div><div><span style=fontsize 12pt>This Technofunctional role would include administration planning and monitoring of projects and solutions used inhouse at Care The position will require analytical skills ability to support efforts with datadriven approaches eg six sigma analytics KPI and experience with Cloud technologies<span><div><div><span style=fontsize 12pt> <span><div><div><span style=fontsize 12pt>Our ideal candidate would be someone who can gain a deep understanding of the processes requiring systems and solution support From there the successful practitioner will be able to develop a plan to build systems involve key stakeholders orchestrate systems build effort and escalate any issues to ensure the success of effort<span><div><div><span style=fontsize 12pt> <span><div><div><i style=fontsize 13pt><b>What Youll Be Working On<b><i><div><div><b style=fontsize 12pt>Duties include but not limited to<b><div><div><b style=fontsize 12pt> <b><div><div><span style=fontsize 12pt><span><span style=fontsize 7pt> <span><span style=fontsize 12pt>Learn the organizational systems landscape and endtoend business processes of the way clinical trials are conducted at Care Access<span><div><div><span style=fontsize 12pt><span><span style=fontsize 7pt> <span><span style=fontsize 12pt>Lead efforts for all parties involved when formulating producing or rolling out tech and process solutions and be able to play role of owner or administrator of solution<span><div><div><span style=fontsize 12pt><span><span style=fontsize 7pt> <span><span style=fontsize 12pt>Apply best project management practices to capture requirements effectively document decisions and discussions among stakeholders enable communication to facilitate change management and key decisionmaking and monitor performance of effort to meet time cost and scope expectations<span><div><div><span style=fontsize 12pt><span><span style=fontsize 7pt> <span><span style=fontsize 12pt>Take the active role as technofunctional resource and support efforts around stack of products and operational process systems<span><div><div><span style=fontsize 12pt><span><span style=fontsize 7pt> <span><span style=fontsize 12pt>Identifying and implementing continuous improvements eg automation to Delivery team software systems and processes<span><div><div><b style=fontsize 12pt> <b><div><div><b style=fontsize 13pt>Physical and Travel Requirements<b><div><div><span style=fontsize 12pt><span><span style=fontsize 7pt> <span><span style=fontsize 12pt>This is a remote position with less than 10 travel requirements Occasional planned travel may be required as part of the role <span><div><div><span style=fontsize 12pt> <span><div><div><i style=fontsize 13pt><b>What You Bring<b><i><div><div><b style=fontsize 12pt>Knowledge Skills and Abilities<b><div><div><span style=fontsize 12pt><span><span style=fontsize 7pt> <span><span style=fontsize 12pt>Requires analytical expertise or domain on enterprise applications or platform such as Salesforce Microsoft Azure Strong knowledge of enterprise solutions software development product lifecycle and project management<span><div><div><span style=fontsize 12pt><span><span style=fontsize 7pt> <span><span style=fontsize 12pt>Ability to work independently with minimal supervision and collaboratively high level of selfmotivation and energy with the ability to problemsolve in chaotic environments<span><div><div><span style=fontsize 12pt><span><span style=fontsize 7pt> <span><span style=fontsize 12pt>Verbal and written communication skills as evidenced by positive interactions with coworkers and management<span><div><div><span style=fontsize 12pt><span><span style=fontsize 7pt> <span><span style=fontsize 12pt>Work crossfunctionally and collaboratively with other team members to accomplish mutual goals Bring a positive and supportive attitude to achieving these goals<span><div><div><span style=fontsize 12pt><span><span style=fontsize 7pt> <span><span style=fontsize 12pt>Ability to balance tasks with competing priorities and bring critical thinking into discussions curiosity and passion to learn innovate able to take thoughtful risks and get things done<span><div><div><span style=fontsize 12pt><span><span style=fontsize 7pt> <span><span style=fontsize 12pt>Work with many different departments and identify problems that staff and others face in the operationsindustry<span><div><div><span style=fontsize 12pt><span><span style=fontsize 7pt> <span><span style=fontsize 12pt>Maintain a positive attitude under pressure<span><div><div><span style=fontsize 12pt> <span><div><div><b style=fontsize 12pt>CertificationsLicenses Education and Experience<b><div><div><span style=fontsize 12pt><span><span style=fontsize 7pt> <span><span style=fontsize 12pt>3+ Years of experience managing coordinating and supporting project efforts led with PMI or Agile methods<span><div><div><span style=fontsize 12pt><span><span style=fontsize 7pt> <span><span style=fontsize 12pt>Experience using Microsoft Azure NetSuite Salesforce Google Cloud Amazon Web Services PMI AgileScrum Six Sigma experience preferred<span><div><div><span style=fontsize 12pt><span><span style=fontsize 7pt> <span><span style=fontsize 12pt>Strong knowledge of enterprise solutions software development product lifecycle and project management<span><div><div><span style=fontsize 12pt> <span><div><div><b style=fontsize 13pt>Benefits US FullTime Employees Only<b><div><div><span style=fontsize 135pt>●<span><span style=fontsize 7pt> <span><span style=fontsize 12pt>PTOvacation days sick days holidays <span><div><div><span style=fontsize 135pt>●<span><span style=fontsize 7pt> <span><span style=fontsize 12pt>100 paid medical dental and vision Insurance 75 for dependents<span><div><div><span style=fontsize 135pt>●<span><span style=fontsize 7pt> <span><span style=fontsize 12pt>HSA plan<span><div><div><span style=fontsize 135pt>●<span><span style=fontsize 7pt> <span><span style=fontsize 12pt>Shortterm disability longterm disability and life Insurance <span><div><div><span style=fontsize 135pt>●<span><span style=fontsize 7pt> <span><span style=fontsize 12pt>Culture of growth and equality<span><div><div><span style=fontsize 135pt>●<span><span style=fontsize 7pt> <span><span style=fontsize 12pt>401k retirement plan<span><div><div><b style=fontsize 13pt> <b><div><div><b style=fontsize 13pt>Diversity amp Inclusion<b><div><div><span style=fontsize 12pt>We serve patients and researchers from diverse cultures and communities around the world We are stronger and better when we build a team representing the people we aim to support We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission We value diversity and believe that unique contributions drive our success <span><div><div><span style=fontsize 12pt> <span><div><div><span style=fontsize 12pt>At Care Access every day we are advancing medical breakthroughs Were uniting standard patient care with cuttingedge treatments and research Our work brings lifechanging therapies to those in need and paves the way for newer and greater treatments to reach the world Were proud to advance these breakthroughs and work with the big players while engaging with the<span><div><div><span style=fontsize 12pt>physicians and caring for patients<span><div><div><span style=fontsize 12pt> <span><div><div><span style=fontsize 12pt>We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or expression pregnancy age national origin disability status genetic information protected veteran status or any other characteristic protected by law<span><div><div> <div><div><span style=fontsize 12pt>Care Access is unable to sponsor work at this time<span><div><div><span style=fontsize 12pt> <span><div><div><b style=fontsize 13pt>Employment Statement<b><div><div><span style=fontsize 115pt>Care Access complies with all employment laws and regulations with respect to its employment practices terms and conditions of employment and pay equity and wages Care Access does not engage in any unfair or forced labor practice and does not tolerate under any circumstances the use of any form of forced or involuntary labor child labor or human trafficking This extends to suppliers partners or other third parties with whom Care Access does business Care Access values and promotes the protection of human rights everywhere<span><div><img src=httpsremotivecomjobtrack1908863blankgifsource=publicapi alt=>
Senior UX Manager - Design Systems
Company: HubSpot
Location: USA
Posted Apr 29, 2024
<p class=jobDescription> <h1> <strong> About you <strong> <h1> <p> Youre looking to join a customer and product focused company where youll support a team of passionate individuals as you deliver the best product possible to help a mission driven organization Grow Better Youre seeking an opportunity where youll <p> <ul> <li> <p> Coown a significant part of the product with your partners and youll all have the autonomy you need to drive its strategy and vision <p> <li> <li> <p> Be building a critical product and team within a scaling organization we dont have all the answers and were counting on you to help explore the right problems <p> <li> <li> <p> Be able to work where and how you work best at home the office or any mix of both <p> <li> <ul> <h1> <strong> About the team <strong> <h1> <p> Our Design System is at an exciting inflection point The design system components and documentation we created years ago helped us through significant growth and change Yet our scale has outpaced the system and its time to make a deep investment in some big key improvements to truly make it worldclass Youll have the opportunity to lead this growing team and the organization into the future by defining the next generation of the system <p> <p> Were looking for a strategicallyminded outcomesoriented design leader to own and evolve our Design System <p> <h1> <strong> Heres what success in your role looks like <strong> <h1> <ul> <li> <p> Foster trusted relationships across teams creating shared roadmaps and vision for driving customerfocused outcomes across an organization <p> <li> <li> <p> Establish product objectives goals and strategic plays to inspire teams to execute <p> <li> <li> <p> Design the cultural conditions for companywide changes to a global brand system product design language and operating model <p> <li> <li> <p> Demonstrate continued commitments to increasing team safety and belonging <p> <li> <li> <p> Facilitate manager level training and advocacy of the design system <p> <li> <li> <p> Partner with engineering and UX leaders helping improve collaboration and drive team effectiveness and efficiencies <p> <li> <li> <p> Coach and develop a growing team while bringing a sense of mission and setting expectations for and driving great performance <p> <li> <li> <p> Be a thoughtful partner in helping UX leadership expand organizational design strategy and vision <p> <li> <li> <p> Create decision making frameworks and programs to govern product and design system excellence within an organization <p> <li> <li> <p> Deliver intuitive products we value consumergrade experience quality while solving enterprise problems <p> <li> <li> <p> Build deep domain in multiple product areas and using those insights to drive innovation and help guide the design system priorities <p> <li> <li> <p> Measure and track the impact of the design system on internal teams and external HubSpot customers <p> <li> <ul> <h1> <strong> Youll love this role if you are <strong> <h1> <ul> <li> <p> An empathetic and supportive leader who values delivering actionable feedback and career growth guidance to help teams do their best work <p> <li> <li> <p> Committed to showing as a leader that youre invested in building a diverse inclusive and psychologically safe work environment <p> <li> <li> <p> Able to collaborate and influence across disciplines and levels of an organization <p> <li> <li> <p> Skilled at collaborating with adjacent teams to create consistency in the product experience <p> <li> <li> <p> Have a passion for design systems helping teams connect the dots and making the endtoend customer journey seamless <p> <li> <li> <p> Experienced in guiding your team to identify impact that is great for customers and good for business <p> <li> <li> <p> Able to lead constructive critiques and have a developed sense for balancing quality progress and cohesion of design <p> <li> <li> <p> Able to support a team in managing through complex scenarios to find clarity from ambiguity <p> <li> <li> <p> Experienced in building managing and scaling highperforming teams <p> <li> <li> <p> Someone who understands how to foster team health and brings a sense of mission to the group you lead This includes being responsible for creating a safe space for feedback thoughtful team organization aligning strengths to problems and providing opportunities for career growth through additional responsibility or potential impact <p> <li> <li> <p> A leader who shares <a class=fontbold underline fontbold underline fontbold underline href=httpculturecodecom rel=noopener noreferrer nofollow target=blank> our HEART values <a> and practices growth mindset <p> <li> <ul> <h1> <strong> About UX at HubSpot <strong> <h1> <p> Our UX team is a passionate and diverse group of ~300 product designers content designers researchers and design ops folks globally who build consumergrade experiences while solving enterpriselevel problems Were set up to work as equal partners to our peers in product management and engineering We design and deliver a crafted experience to our customers by setting a high bar on ease of use Were investing deeply in building whole and healthy UX teams across all of our disciplines so we can better solve problems for our customers <p> <p> We involve our customers in every step of our development process We strive to deliver a B2B product thats just as easy to use as the best B2C products on the market When our customers grow we grow too <p> <h2> <strong> Want to know more about product design at HubSpot <strong> <h2> <ul> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsproducthubspotcomblogusabilityalongsidefeaturegrowth rel=noopener noreferrer nofollow target=blank> The possibilities of and prioritizing usability alongside feature growth <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsproducthubspotcomblogbythepeopleforthepeoplekeepingyourdesignsystemevergreen rel=noopener noreferrer nofollow target=blank> By the people for the people keeping your design system evergreen <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsproducthubspotcomblogtopicux rel=noopener noreferrer nofollow target=blank> See all HubSpot UX blog posts <a> <p> <li> <ul> <h2> <strong> One more thing you should know <strong> <h2> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpshbrorg201408whywomendontapplyforjobsunlesstheyre100qualified rel=noopener noreferrer nofollow target=blank> Theres a lot of research <a> showing how marginalized groups of people may not apply for jobs unless they meet 100 or more of the qualifications We also know that many UX folks come from backgrounds with different experiences that might not seem standardand thats okay We really value people who bring unique perspectives and add new knowledge to our team <p> <p> <strong> You might not feel like you check all the boxes as you read this job post but we hope youll apply anyway because well take great care in working with you 🧡 <strong> <p> <p> <strong> Cash compensation range <strong> 200000320000 USD Annually <a class=fontbold underline fontbold underline fontbold underline href=httpsdrivegooglecomfiled1C1TGMkG5mos30bkgmNIapsSzrlCOWFviewusp=sharing rel=noopener noreferrer nofollow target=blank> This resource <a> will help guide how we recommend thinking about the range you see Learn more about HubSpots <a class=fontbold underline fontbold underline fontbold underline href=httpswwwhubspotcomcareersblogcompensationphilosophy rel=noopener noreferrer nofollow target=blank> compensation philosophy <a> from Katie Burke HubSpots Chief People Officer The cash compensation above includes base salary ontarget commission for employees in eligible roles and annual bonus targets under HubSpots bonus plan for eligible roles In addition to cash compensation some roles are eligible to participate in HubSpots equity plan to receive restricted stock units RSUs Some roles may also be eligible for overtime pay Individual compensation packages are based on a few different factors unique to each candidate including their skills experience qualifications and other jobrelated reasons We know that benefits are also an important piece of your total compensation package To learn more about whats included in total compensation check out some of the <a class=fontbold underline fontbold underline fontbold underline href=httpswwwhubspotcomcareersbenefits rel=noopener noreferrer nofollow target=blank> benefits and perks HubSpot offers <a> to help employees grow better At HubSpot fair compensation practices isnt just about checking off the box for legal compliance Its about living out our value of transparency with our employees candidates and community <p><p>
Senior Front End Product Software Engineer
Company: Dropbox
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <h2> Role Description <h2> <p> Our strategy starts with our mission how do we build the right set of products that can help our customers work in a more enlightened way If the first big problem Dropbox solved was getting your files in the cloud the new problem were solving is helping you organize your life <p> <p> As were evolving the core business from syncing and sharing files we are looking for Software Engineers to come build the next generation of new products for collaboration and distributed work Product Engineers thrive working across technologies and codebases but are also involved in leading various product development cycle stages Along the way they are expected to fully represent the users needs through close partnership with product design and user research <p> <p> In this role you will build bestinbreed software by architecting and delivering scalable systems that power optimized user experiences like Dropbox <a class=fontbold underline fontbold underline attrlink href=httpswwwdropboxcompaper rel=noopener noreferrer nofollow target=blank> Paper <a> <a class=fontbold underline fontbold underline attrlink href=httpswwwdropboxcomtransfer rel=noopener noreferrer nofollow target=blank> Transfer <a> or <a class=fontbold underline fontbold underline attrlink href=httpswwwdropboxcomfamily rel=noopener noreferrer nofollow target=blank> Family <a> As a Product Engineer you will support datadriven approaches to conduct experiments or iterate features while ensuring that the software we write will last and scale You advocate for simple solutions and designs over complex ones knowing when to move fast and when to do things right <p> <h2> Responsibilities <h2> <ul> <li> <p> You will articulate a technical vision for a more enlightened way of working and work with multifunctional partners to deliver that vision <p> <li> <li> <p> You will write fullstack code as we expect our technical leadership to be in the trenches alongside junior engineers understanding root causes and leading by example <p> <li> <li> <p> You will partner with product managers designers and analysts to deeply understand the needs of our users and build a product that serves those needs <p> <li> <li> <p> You will develop and execute against both short and longterm roadmaps making effective tradeoffs between business impact user experience and a highquality technical foundation <p> <li> <li> <p> You will improve the team and company you will be an active participant in our culture mentorship interviewing and new initiatives <p> <li> <li> <p> You will own relationships with other engineering teams and collaborate with other functions within Dropbox <p> <li> <ul> <h2> Requirements <h2> <ul> <li> <p> BS degree in Computer Science or related technical field involving coding eg physics or mathematics or equivalent technical experience <p> <li> <li> <p> 8+ years of software engineering andor work related industry experience <p> <li> <li> <p> Previous success developing and shipping a largescale web application with a userempathetic mindset <p> <li> <li> <p> Skilled at building userfacing applications and supporting systems and libraries on web andor desktop using frontend technologies such as JavaScript TypeScript React Angular HTML5 CSS3 <p> <li> <li> <p> You can handle fullstack projects and are able to build a minimum working product quickly <p> <li> <ul> <p> Many teams at Dropbox run Services with oncall rotations which entails being available for calls during both core and noncore business hours If a team has an oncall rotation all engineers on the team are expected to participate in the rotation as part of their employment Applicants are encouraged to ask for more details of the rotations to which the applicant is applying <p> <h2> <strong> Total Rewards <strong> <h2> <p> Our Engineering Career Framework is <a class=fontbold underline fontbold underline attrlink href=httpsdropboxgithubiodbxcareerframework rel=noopener noreferrer nofollow target=blank> <u> viewable by anyone outside the company <u> <a> and describes whats expected for our engineers at each of our career levels Check out our blog post on this topic and more <a class=fontbold underline fontbold underline attrlink href=httpsdropboxtechculturesharingourengineeringcareerframeworkwiththeworld rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> Dropbox takes a number of factors into account when determining individual starting pay including job and level they are hired into locationmetropolitan area skillset and peer compensation We target most new hire offers between the minimum up to the middle of the range <p> <p> SalaryOTE is just one component of Dropboxs total rewards package All regular employees are also eligible for the corporate bonus program or a sales incentive target included in OTE as well as stock in the form of Restricted Stock Units RSUs <p> <p> Current SalaryOTE Ranges Subject to change US Zone 1 $210800 $248000 $285200 US Zone 2 $189700 $223200 $256700 US Zone 3 $168600 $198400 $228200 Dropbox uses the zip code of an employees remote work location to determine which metropolitan pay range we use Current US Zone locations are as follows US Zone 1 San Francisco metro New York City metro or Seattle metro US Zone 2 Austin TX metro Chicago metro California outside SF metro Colorado Connecticut outside NYC metro Delaware Massachusetts New Hampshire New York outside NYC metro Oregon Pennsylvania outside NYC or DC metro Washington outside Seattle metro Washington DC metro and West Virginia DC metro US Zone 3 All other US locations <p><p>
Solutions Analyst
Company: SentiLink
Location: USA
Posted Apr 28, 2024
<div class=contentintro> <div><a href=22httpswwwsentilinkcom22 rel=nofollow>SentiLink<a> provides innovative identity and risk solutions empowering institutions and individuals to transact confidently with one another<div> <div> <div> <div>By building the future of identity verification in the United States and reinventing the currently clunky ineffective and expensive process we believe strongly that the future will be 10x better<div> <div> <div> <div>Weve had tremendous traction and are growing extremely quickly Already our realtime APIs have helped verify hundreds of millions of identities beginning with financial services In 2021 we raised a $70M Series B round led by Craft Ventures to rapidly scale our best in class products Weve earned coverage and awards from TechCrunch CNBC Bloomberg Forbes Business Insider PYMNTS American Banker LendIt and have landed on the Forbes Fintech 50 in <a href=22httpswwwforbescomsitesjeffkauflin20230606insidetheriseofafintechstartupusingaiandhumaninsighttofightfraudsh=305564455e1222 rel=nofollow>2023<a> and <a href=22httpswwwforbescomlistsfintech50sh=473574a518d322 rel=nofollow>2024<a> Last but not least weve even been a part of history we were the first company to go live with the <a class=postingslink href=22httpsblogsentilinkcomsentilinkmakeshistoryasfirstecbsvprovider2f71da5f280c22 rel=nofollow>eCBSV<a> and testified before the <a class=postingslink href=22httpsblogsentilinkcomsentilinksstatementbeforethehousefinancialservicescommitteec0001d51c2c422 rel=nofollow>United States House of Representatives<a><div> <div> <div class=h3>Role<div> <p>Essential to developing trust with SentiLinks prospects and customers referred to internally as partners is the creation of a compelling business case The Solution Analytics team is responsible for consuming a prospects pilot data and delivering a data driven retrostudy as well as supporting existing partners with adhoc analytical needs The ideal candidate has a proven track record of performing data analysis and drafting and delivering presentations<p> <p>To ensure success on the Solution Analytics team you bring the ability to perform data analysis and have expert presentation and communication skills <p> <p>This is a remote USbased role<p> <div class=h3>Responsibilities<div> <ul style=> <li style=>Conduct client discovery calls with account executives<li> <li style=>Meet with clients to discuss fraud strategies to mitigate risk<li> <li style=>Strategizing with the sales team to ensure alignment with partners needs<li> <li style=>Create and deliver presentations aligned to proposed solution value<li> <li style=>Support the sales team with all technical related queries<li> <li style=>Establish best practices across all solution analytics team members through effective coaching<li> <li style=>Design and execute analysis for white papers and other industry materials Identity relevant insights eg based on emerging fraud tactics and collaborate on publishing<li> <li style=>Develop relationships and maintain customer relationships<li> <ul> <div class=h3>Requirements<div> <ul style=> <li style=>Previous work experience as a solutions engineer customerfacing data scientist or similar role with a strong data or analytics background<li> <li style=>Strong analytical amp communication skills comfortable with ambiguity a quick learner drives work independently<li> <li style=>Enthusiastic about becoming an expert in topics related to the future of financial services fraud amp identity<li> <li style=>Highlevel communication skills<li> <li style=>Exceptional interpersonal skills<li> <li style=>Ability to present ideas in a clear userfriendly way<li> <li style=>Attention to detail<li> <li style=>Sales experience<li> <li style=>Technical skills You should be a pro with Google docs sheets amp slides proficiency with SQL andor Python a plus<li> <li style=>Bachelors degree in computer science or software engineering ability to write scripts a plus<li> <li style=>Candidates must be legally authorized to work in the United States and must live in the United States<li> <ul> <div class=h3>Salary Range<div> <ul style=> <li style=>$120000year $140000year<li> <ul> <div class=contentconclusion> <div class=h3><strong>Perks<strong><div> <ul style=> <li style=>Employer paid group health insurance for you and your dependents<li> <li style=>401k plan with employer match or equivalent for non USbased roles<li> <li style=>Flexible paid time off<li> <li style=>Regular companywide inperson events<li> <li style=>Home office stipend and more<li> <ul> <div class=h3><strong>Corporate Values<strong><div> <ul style=> <li style=>Follow Through<li> <li style=>Deep Understanding<li> <li style=>Whatever It Takes<li> <li style=>Do Something Smart<li> <ul> <div> <img src=httpsremotivecomjobtrack1909337blankgifsource=publicapi alt=>
Deal Desk Analyst
Company: Twilio
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <h3> <strong> See yourself at Twilio <strong> <h3> <p> Join the team as Twilios next Commercial SolutionsDeal Desk Analyst <p> <h3> <strong> Who we are amp why were hiring <strong> <h3> <p> Twilio powers realtime business communications and data solutions that help <a class=fontbold underline fontbold underline fontbold underline href=httpscustomerstwiliocom rel=noopener noreferrer nofollow target=blank> companies and developers worldwide <a> build better applications and customer experiences <p> <p> Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanydiversity rel=noopener noreferrer nofollow target=blank> diversity equity amp inclusion <a> wherever we do business <p> <h3> <strong> About the job <strong> <h3> <p> Twilio is looking for a curious actionoriented Analyst for the Commercial Solutions Team who lives the Twilio Magic to support our North American GotoMarket motion This is an exciting role for the individual to gain and expand their broad spectrum of cross functional interactions and contribute to nonstandard commercial agreements or Order Forms OF This role will work to appropriately structure the deal to be a WinWin for both the customers and Twilio You will be passionate dedicated and have the ability to understand complex problems while providing explanations and solutions which are sound and clearly communicated <p> <h3> <strong> Responsibilities <strong> <h3> <p> In this role youll <p> <ul> <li> <p> Establish trusted working relationships with Commercial Solutions team members Commercial Legal Billing Operations Commercial Finance and Sales <p> <li> <li> <p> Ensure forward deal momentum while providing excellent customer service to our Sales partners as well as troubleshoot escalate and resolve issues with deal velocity especially during month and quarter end <p> <li> <li> <p> Help educate guide and ensure that the Sales and GTM Operations Team follows the proper internal contracting policies and processes <p> <li> <li> <p> Provide endtoend quote to signature support for AEs including CPQ quote building pricing and order form approvals assistance OF creation Docusign execution and opportunity closure <p> <li> <li> <p> Under supervision of manager or senior team member collaborate with sales to create nonstandard language requests for contracting order form in compliance with corporate policies <p> <li> <ul> <h3> <strong> Qualifications <strong> <h3> <p> Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table <p> <p> <strong> Required <strong> <p> <ul> <li> <p> A Bachelors or Associates Degree plus minimum 2 years experience in Deal Management Sales Operations Sales Finance or Business Operations preferably in contracting procurement or billing operations If no degree a minimum of 4 years relevant experience is required <p> <li> <li> <p> A diligent detail oriented skill set able to work in a fastpaced environment and juggle multiple responsibilities at one time while remaining extremely organized <p> <li> <li> <p> Selfstarter with a can do attitude who is comfortable asking questions <p> <li> <li> <p> Advanced Excel skills <p> <li> <ul> <p> <strong> Desired <strong> <p> <ul> <li> <p> Knowledge andor experience using online sales andor document management tools such as Salesforce Tableau CLM and JIRA <p> <li> <ul> <h3> <strong> Location <strong> <h3> <p> This role will be remote <em> <em> but is not eligible to be hired in San Francisco CA Oakland CA San Jose CA or the surrounding areas <p> <h3> <strong> Travel <strong> <h3> <p> We prioritize connection and opportunities to build relationships with our customers and each other For this role you may be required to travel occasionally to participate in project or team inperson meetings <p> <h3> <strong> What We Offer <strong> <h3> <p> There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location <p> <h3> <strong> Twilio thinks big Do you <strong> <h3> <p> We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyvalues rel=noopener noreferrer nofollow target=blank> Twilio Magic <a> Additionally we empower employees to build <a class=fontbold underline fontbold underline fontbold underline href=httpstwilioorgsupportandresourcesimpactfund rel=noopener noreferrer nofollow target=blank> positive change in their communities <a> by supporting their volunteering and donation efforts <p> <p> So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now <p> <p> If this role isnt what youre looking for <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyjobsopenpositions rel=noopener noreferrer nofollow target=blank> please consider other open positions <a> <p> <p> <em> Please note this role is open to candidates outside of Colorado California New York and Washington The information below is provided for candidates hired in those locations only <em> <p> <p> The estimated pay ranges for this role are as follows <p> <ul> <li> <p> Based in Colorado $69000 $87000 <p> <li> <li> <p> Based in New York Washington State or California outside of the San Francisco Bay area $82000 $92000 <p> <li> <li> <p> This role may be eligible to participate in Twilios equity plan and corporate bonus plan All roles are eligible for the following benefits health care insurance 401k retirement account paid sick time paid personal time off paid parental leave <p> <li> <ul> <p> The successful candidates starting salary will be determined based on permissible nondiscriminatory factors such as skills experience and geographic location within the state <p> <p> <strong> Twilio is proud to be an equal opportunity employer <strong> Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health deåcisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individuaål with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law <p> <p> Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom <p><p>