Mentorship Jobs in Remote
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Looking for Mentorship jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Mentorship position in the Remote area.
Manager, Mid-Market Customer Success
Company: Muck Rack
Location: Remote
Posted Apr 24, 2024
Muck Rack, a leading SaaS platform for PR and communications professionals, is seeking a strategic and empathetic Manager, Mid-Market Customer Success. The role involves attracting, hiring, onboarding, coaching, and retaining top customer success managers, managing recurring revenue, and crafting the evolving Mid-Market CSM strategy. The ideal candidate should have at least 3 years of SaaS customer engagement and renewal experience, proficiency in managing pipeline, forecasting, and reporting in a CRM, and strong analytical and strategic thinking skills. Muck Rack offers a competitive compensation package, remote work forever, transparent compensation, health and wellness benefits, PTO and family benefits, personal and professional development opportunities, a culture of inclusion, and a customer-first approach.
Lead DevOps Engineer (Remote Opportunity)
Company: VetsEZ
Location: Remote
Posted Apr 24, 2024
VetsEZ is hiring a Lead DevOps Engineer to develop and execute a DevOps strategy, implement automation solutions, and manage scalable infrastructure on cloud platforms. The candidate must have a Bachelor's degree, at least 5 years of DevOps experience, and expertise in CI/CD tools and practices. Additional qualifications include experience in SAFe/Agile Software Development, ability to obtain a government clearance, and familiarity with VA/Federal environment. Benefits include medical/dental/vision, 401k with employer match, corporate laptop, PTO + federal holidays, and training opportunities.
Project Manager
Company: Trailer Park Group
Location: Remote
Posted Apr 24, 2024
Trailer Park Group, a full-service agency specializing in content creation and entertainment marketing, is seeking a Project Manager for its Mutiny creative team. The role involves coordinating teams on various projects, liaising with creative teams on social-forward integrated marketing campaigns for the video game industry, and ensuring timely delivery of projects. The ideal candidate should have experience in social forward marketing campaigns, strong computer skills, understanding of social media platforms and digital deliveries, excellent organization and time management skills, and strong communication abilities.
Sr. Financial System Specialist, Corporate FP&A
Company: Upwork
Location: Remote
Posted Apr 24, 2024
<p>Upwork $UPWK is the worlds work marketplace We serve everyone from oneperson startups to large Fortune 100 enterprises with a powerful trustdriven platform that enables companies and talent to work together in new ways that unlock their potential<p> <p>Last year more than $38 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers<p> <p>The FPampA team at Upwork is seeking a dedicated System Support Specialist to elevate our financial system to new heights In this critical role you will act as the expert and power user of the system With a customercentric approach youll address inquiries and concerns from key stakeholders across the business playing a crucial role in identifying developing and implementing system enhancements aligned with the customer needs You will focus on enhancing system functionality creating customized dashboard and reporting capabilities and improving overall user experience<p> <p>Ideal candidates should have experience in FPampA or have worked closely with FPampA teams particularly in budgeting and forecasting areas You will play a key role in developing scalable solutions for FPampA system support that are tailored to different enduser groups therefore understanding our processes and standards is essential If you have a strong analytical mindset and are passionate about enhancing efficiency and driving innovation in financial systems wed love to hear from you<p> <p><strong>Your Responsibilities<strong><p> <ul><li> <p>System Implementation Work alongside offsite consultants and FinSys team during the implementation process to ensure that business requirements are effectively translated into system functionalities<p> <li> <li> <p>Functionality Improvement Collaborate closely with FPampA users and businessend users to identify areas for system enhancement Translate user requirements into technical designs including streamlining and automating workflows enhancing reporting functions and building dashboards <p> <li> <li> <p>System Integrations Partner with Accounting Financial System FinSys and Human Resources Information System HRIS to ensure seamless integration and data flow among key systems Regularly monitor and uphold data consistency and integrity <p> <li> <li> <p>System Administration and User Support Responsible for user access management new user training and serve as level one support for system application issues<p> <li> <li> <p>Process Documentation Develop SOPs and document process flows for user training and SOX compliance purposes Maintain uptodate documentation to facilitate knowledge transfer and support ongoing system maintenance and governance<p> <li> <ul><p><strong>What it takes to catch our eye<strong><p> <ul><li> <p>35 years of handson experience with business and financial software Prior experience with Planful and Adaptive PlanningWorkday is a plus<p> <li> <li> <p>A solid understanding of the rhythms processes and expectations of FPampA teams<p> <li> <li> <p>Proven ability to collaborate with crossfunctional partners to implement process changesimprovements and meet business goals<p> <li> <li> <p>Experience in developing reports and dashboards within the system with a track record of driving automationefficiencies<p> <li> <li> <p>Strategic thinker who is detailoriented with a strong focus on processes and who delves deep to identify underlying issues with a solutionfirst mindset<p> <li> <ul><p> <br ><b>Come change how the world works<b> <p><p>At Upwork youll shape talent solutions for how the world works today We are a remotefirst organization working together to create exciting remote work opportunities for a global community of professionals While we have physical offices in San Francisco and Chicago currently we also support hiring of corporate fulltime employees in 19 states in the United States Please speak with a member of our recruitment team to determine whether you are located in a state in which we are hiring corporate fulltime employees <p> <p>At the core of our vibrant culture are shared values that form the foundation of our organization These values revolve around trust risktaking customer focus and excellence Our overarching mission is to create economic opportunities so that people have better lives We foster an environment where individuals are encouraged to bring their authentic selves to work nurturing personal and professional growth through development opportunities mentorship programs and participation in Upwork Belonging Communities<p> <p>We take pride in providing exceptional benefits to our employees These include comprehensive medical insurance coverage for both you and your family unlimited paid time off a 401k plan with matching contributions 12 weeks of paid parental leave and an Employee Stock Purchase Plan To explore these benefits in detail as well as gain insights into our company values working principles and the overall employee experience we invite you to visit our Life at Upwork page<p> <p>Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce As an Equal Opportunity Employer we never discriminate based on race religion color national origin gender including pregnancy childbirth or related medical condition sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics<p> <p><br ><br ><p><div> <p><span>To learn more about how Upwork processes and protects your personal information as part of the application process please review our Global Job Applicant Privacy Notice<span><p> <div>
Sr Account Manager
Company: Airship
Location: Remote
Posted Apr 24, 2024
<div> <p><strong>About Airship<strong><p> <p><span>At the dawn of mobile apps Airship powered the first commercial messages and then expanded its dataled approach to all reengagement channels mobile wallet SMS email app UX experimentation and feature release management<span><p> <p><span>Now with Airship App Experience Platform AXP brands can create and adapt native app experiences on their own with no ongoing developer support or app updates required<span><p> <p><span>Having powered trillions of mobile app interactions for thousands of global brands Airship is proud to be at the forefront of what has become the digital center of customer experience loyalty and monetization mobile app experience MAX<span><p> <p><span>Learn more about Airship here<span><span> <span><span>Airship Newsroom<span><span> +<span><span> <span><span>Airship Customers<span><p> <div> <p>We are seeking a resultsdriven Senior Accounts Manager to manage our account portfolios in the Media Entertainment and TravelHospitality verticals You will be developing client relationship management strategies establishing strong client relationships and suggesting innovative solutions to meet client needs in order to drive increased adoption of Airship services To ensure success as a Senior Accounts Manager you should possess extensive sales experience in a related industry and the ability to generate business leads An outstanding Senior Accounts Manager will be someone whose customeroriented approach and sales expertise result in increased profitability<p> <p>Responsibilities<p> <ul><li>Maintaining assigned key accounts and providing ongoing client support<li> <li>Developing and implementing client relationship management strategies<li> <li>Communicating with key clients to monitor client expectations and satisfaction<li> <li>Identifying new business leads and contacting prospective key clients to promote products and services<li> <li>Establishing efficient communication channels and liaising between key clients and internal departments<li> <li>Recommending and implementing improvements to the management of key client relationships<li> <li>Handling client queries and finding innovative solutions for complex problems<li> <li>Monitoring sales performance metrics and facilitating timely interventions<li> <li>Performing recordkeeping as well as preparing sales forecasts and reports<li> <li>Keep customers up to date on best practices as well as new Airship products and services<li> <ul><p>Experience and Skills<p> <ul><li>5+ years experience working in Enterprise SaaS sales preferably focused in mobile andor technical marketing solutions web analytics optimization email social<li> <li>Degree in Business or other related discipline<li> <li>Deep knowledge of mobiletech industry as well as an understanding of the competitive posture of the company<li> <li>A minimum of three years experience as an accounts manager or similar<li> <li>Proficiency in CRM software such as Salesforce<li> <li>Extensive experience in B2B sales in a related industry<li> <li>Indepth knowledge of client relationship management strategies<li> <li>Superb interpersonal communication collaboration skills and ability to excel in a teamoriented atmosphere<li> <li>Strong presentation skills with demonstrated experience in presenting to all level of audiences both remotely and in person<li> <li>Ability to communicate efficiently and effectively with both technical and nontechnical audiences<li> <li>Great problemsolving and analytical abilities<li> <li>Excellent organizational and time management skills<li> <li>Proven track record of exceeding goals quotas<li> <ul><p><strong>Airships Talent Commitment<strong><p> <p>At Airship we are committed to Attracting Retaining and Growing Top Talent To do so we strive to make our innovative digitalfirst organization a great place to work and provide employees with compensation that is aligned to our Company mission and values Our culture is one of Highperformance Accountability and Team Collaboration and our Compensation structure is designed to reflect that<p> <p><strong>Compensation at Airship<strong><strong><br ><strong>Airships compensation is determined by a variety of factors including market data experience ladders and geographical location The starting salary range for this position is $143000 $154000 per year Some roles may also be eligible for commission bonus competitive equity packages and other performance incentives In addition we also provide an extensive suite of Benefits offerings as part of our Total Rewards approach to compensation<p> <p><strong>CCPA disclosure notice here<strong><p> <div> <p><strong>Benefits at Airship<strong><p> <p><span>Workplace Flexibility Fully Remote Option + WFH stipends + Medical Dental amp Vision Insurance PPOHSA Options + Mental Health Benefits + Open PTO Policy take the time you need + 401k Retirement Plan + Stock Options + Mentorship Program + Employee Resource Groups + Culture Club + Supplemental Benefits Life Insurance ShortLongTerm Disability Flexible Spending + Parental Leave + Employee Assistance Program + Referral Bonus Program <span><p> <p><strong>Disclaimer<strong><p> <p>Duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time or the scope of the job may change as necessitated by business demands and may be amended at any time at the sole discretion of the Employer<p> <div>
Senior Manager, Reals Sales
Company: Cohesity
Location: Remote
Posted Apr 24, 2024
<div> <p><span>Cohesity<span><span> is a leader in AIpowered data security and management Aided by an extensive ecosystem of partners Cohesity makes it easy to secure protect manage and get value from data across the data center edge and cloud Cohesity helps organizations defend against cybersecurity threats with comprehensive data security and management capabilities including immutable backup snapshots AIbased threat detection monitoring for malicious behavior and rapid recovery at scale<span><span><br ><span><p> <p><span>Weve been named a Leader by <span><span>multiple analyst firms<span><span> and <span>have been globally recognized for Innovation Product Strength and Simplicity in Design<p> <p>Join us on our mission to shape the future of our industry<p> <div> <p><strong>Senior Manager Renewals Sales Americas Enterprise | Remote US<strong><p> <p><strong>Want to help us simplify the world of data management<strong><p> <p><strong>Join our rocketship of an organization<strong><p> <p><strong>ABOUT THE ROLE<strong><p> <p>Cohesity is seeking a Senior Manager Renewals Sales to lead our growing team of Renewals Sales Representatives covering the Enterprise Sales segment of the Americas This is a seniorlevel leadership role that will report to the Director of Global Renewals You will provide strategy mentorship and coaching for a team of Renewals Sales Representatives who are responsible for renewing contracts with an assigned book of business of existing Cohesity customers You will work in close partnership with Enterprise Sales leadership Customer Success Channel Development Managers and other key stakeholders to define our Enterprise Renewals strategy and scale the impact of our Renewals organization<p> <p><strong>HOW YOULL SPEND YOUR TIME HERE<strong><p> <ul><li>Lead a team of Renewals Sales Representatives who are each responsible for a book of software subscription renewal business aligned by quarter to close the sale of all renewal contracts before contract expiration<li> <li>Meet quarterly halfyear and annual targets quota associated with an assigned book of renewal business<li> <li>Accurately forecast Renewals opportunities that are expected to close each quarter month and week for your teams book of business <li> <li>Identify Renewals opportunities at risk of closing or at risk of closing on time and help your team develop strategies to mitigate the risk <li> <li>Enable your team for success through sharing of best practices mentorship expectation amp goal setting and performance management<li> <li>Partner with internal organizations such as Enterprise Sales Customer Success and Channel Sales to ensure assigned renewals are closed on time<li> <li>Collaborate with external partners distributors and resellers in a coordinated joint effort to provide a valuedriven renewal experience<li> <ul><p><strong>WED LOVE TO TALK TO YOU IF YOU HAVE MANY OF THE FOLLOWING<strong><p> <ul><li>5+ years of experience leading teams of highperforming Renewals Sales Representatives who are responsible for selling to Enterprise IT buyers in quotacarrying sales roles<li> <li>History of overachievement versus targets including the ability to accurately forecast <li> <li>Experience in the Enterprise software sales industry with knowledge of software subscriptions and SaaS licensing methodologies<li> <li>Familiarity with Enterprise procurement processes specifically for ITrelated spending<li> <li>Strong problemsolving abilities with experience utilizing data to identify trends and opportunities for process improvement within a business<li> <li>Demonstrable experience partnering closely with Sales Channel amp Customer Success leadership to improve operations processes etc<li> <li>Proficiency with Salesforcecom CRM Google Workspace andor Microsoft Office<li> <li>Ability to thrive in a quickly evolving and demanding environment<li> <ul><p><br ><p><p>LICN1<p> <div> <div> <p><em datastringifytype=italic>Disclosure Pursuant to Applicable State Equal Pay Transparency Laws This position has a starting pay range as listed below Actual salary depends upon many factors including a candidates skills qualifications and experience location and salary expectations and therefore a starting salary at the low end high end or even above the stated range may be offered This position may also be eligible for bonus compensation commission if in a sales function andor equity grants Additionally fulltime employees are eligible to participate in our <em><em datastringifytype=italic>comprehensive benefits framework<em><em datastringifytype=italic> including health and wellness benefits vacation paid holidays and refresh days 401k retirement plan life and disability insurance coverages and other benefits the Company may offer from time to time<em><p> <p>US Pay Range<p> <p><span>$106400<span><span><span><span>$133000 USD<span><p> <div> <div> <div> <p><strong>Data Privacy Notice for Job Candidates<strong><p> <p>For information on personal data processing please see our <strong>Privacy Policy<strong><p> <p><strong>Equal Employment Opportunity Employer EEOE<strong><p> <p>Cohesity is an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law <p> <p>If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us at 18559COHESITY <span>or <span>talentcohesitycom for assistance<p> <p><strong>InOffice Expectations<strong><p> <p>Cohesity employees who are within a reasonable commute eg within a fortyfive 45 minute average travel time work out of our core offices 23 days a week of their choosing<p> <div>
Product Marketing Manager
Company: Sojern
Location: Remote
Posted Apr 24, 2024
<p><strong><u>Position summary<u><strong><p> <p>As a Product Marketing Manager at Sojern you will be at the forefront of transforming the hospitality industry by delivering cuttingedge SaaS solutions that elevate guest experiences optimize direct bookings and drive revenue growth for hoteliers worldwide Your role is critical in accelerating product adoption fostering longlasting relationships with hoteliers and contributing to Sojerns mission to revolutionize the global hospitality industry<p> <p><strong><u>What you will do<u><strong><p> <ul><li>Develop a robust understanding of the hotel industry landscape including detailed profiles of customer segments key competitors and market challenges <li> <li>Help refine our competitive positioning and drive strategic gotomarket initiatives<li> <li>Articulate compelling narratives around the features and benefits of our SaaS solutions distinguishing our offerings with clear impactful value propositions that resonate with hoteliers <li> <li>Identify and evaluate new product opportunities within the hotel guest experience and direct booking space<li> <li>Lead initiatives from ideation through validation employing methodologies such as customer interview best practices persona development competitive analysis and market research<li> <li>Dive deep into understanding the behavior pain points and needs of our hotel customers through diverse research methodologies including direct customer feedback NPS surveys and usability testing to inform strategic decisions and product developments<li> <li>Partner closely with internal teams including Sales Product Management and Customer Success to align and execute gotomarket strategies<li> <li>Effectively communicate the technical benefits and operational impacts of our solutions facilitating successful sales conversions<li> <li>Continuously track and analyze emerging trends technologies and regulatory changes in the hospitality sector to anticipate shifts in the market and adapt our strategies accordingly<li> <ul><p><span><strong>What you bring to the table <strong><span><p> <ul><li>Proven experience in product marketing within the SaaS industry<li> <li>Bachelors degree in marketing or other business undergraduate degrees BS BBA<li> <li>2+ years of total relevant work experience <li> <li>1+ years in a SaaS Product Marketing or similar role <li> <li>Strong interest in and solid understanding of online advertising technology<li> <li>Excellent oral and written communication skills including client facing public presentation experience<li> <li>Detailoriented exceptional organizational skills and ability to manage time and multiple tasks<li> <li>Ability to work in fastpaced environment and meet expectations of multiple constituents<li> <li>Demonstrated leadership capabilities<li> <ul><p><strong><u>What we have for you<u><strong><p> <p>We take a wholeperson approach to create a <strong>Sojernista Experience <strong>that allows our people to thrive not just as employees but as humans As an employee of Sojern you would benefit from this in the following ways<p> <ul><li><strong>Rewards amp Recognition<strong> Competitive compensation packages stock options offered to every employee Bonusly program to reward and recognize team wins and performance plus employees can take up to 40 hours of paid time per year to volunteer and give back to the community <li> <li><strong>Flexibility<strong> FlexiFriday benefit hybrid or remote work options for most roles timezone friendly work hours with async collaboration<li> <li><strong>Connection<strong> Team offsites planned annually six employee resources groups regular virtual and in office team building events monthly company All Hands amp leadership QampAs<li> <li><strong>Wellbeing<strong> PTO allowance to recharge comprehensive healthcare options paid parental leave 16 weeks for birthing parents 12 weeks for nonbirthing parents retirement contributions and investment options for applicable locations travel benefits hotel stay benefit amp IATA membership plus mental health wellness amp financial health resources<li> <li><strong>Growth<strong> Learning amp development stipend mentorship program career development programs leadership training<li> <li><strong>Productivity<strong> Home office tech set up laptop monitor keyboard mouse monthly internet and phone allowance modern tools to communicate and collaborate Slack Google Suite<li> <ul><p>Our <strong>Sojernista First workplace philosophy<strong> is designed to take a flexible approach recognizing that the needs of our employees may differ depending on their role team or location What does not differ is our focus on building genuine connections increasing global collaboration and providing programs tools and resources centered around the needs and wellbeing of our employees regardless if you are working in an office hybrid or fully remote<p> <p><u><strong>About Sojern<strong><u><p> <p>At Sojern we believe in the power of travel as a way to bring the world together It is that passion that drives Sojern to build smart digital solutions that help travel marketers reach travelers efficiently and increase longterm growth customer loyalty and profitability<p> <p>Our customers include hotels attractions and tourism boards and they use the power of machine learning data science and realtime traveler data in Sojerns products to build direct relationships with travelers across social mobile and the web Now more than ever our thousands of customers rely on Sojern to drive visits bookings and ticket sales by engaging with travelers as they plan their travel<p> <p>As a globally distributed company we are headquartered in San Francisco with employees based in 14 countries and counting Our team is passionate about travel and the core values that define our culture Win as a Team Embrace Inclusion Be Genuine Deliver Wow and Center Around the Customer Check out our Glassdoor reviews<p> <p><strong><u>Hiring Locations<u><strong><p> <p>US Roles at Sojern based outside of our Omaha NE or San Francisco CA office can sit in any of the following states AZ CA CO CT FL GA IL IN IA KS MA MI MN MO NE NJ NY NC PA SD TN TX UT WA and WI Please only apply if you are able to live and work fulltime in one of the states listed above State locations and specifics are subject to change as our hiring requirements shift<p> <p><em>CA residents For information on the personal information that Sojern collects when you apply for this job and how that information is handled please see the Sojern Privacy Policy<em><p> <p><span><em><span datasheetsroot=1 datasheetsvalue= datasheetsuserformat= sansserif=>LILC1<span><em><span><p> <p><span><em><span datasheetsroot=1 datasheetsvalue= datasheetsuserformat= sansserif=><span datasheetsroot=1 datasheetsvalue= datasheetsuserformat=>LIRemote<span><span><em><span><p> <div> <p><strong><u>Disclosure PreEmployment Requirements<u><strong><p> <p>All candidates offered employment by Sojern may be subject to preemployment requirements including but not limited to a background check Sojern is compliant with all federal and local laws with consideration to preemployment requirements<p> <p><strong><u>Our Commitment to Diversity Equity and Inclusion<u><strong><p> <p>At Sojern we work to create a brave space that seeks out embraces and promotes diverse thoughts beliefs and experiences of Sojernistas globally<p> <p>We are building a workforce that represents the customer base we are serving and the world we live in A diversified workforce is an innovative workforce Just as there is no one typical traveler there is no one typical employee We foster diversity and inclusion across the company actively seeking to amplify underrepresented voices and apply diverse perspectives to ensure products policies and programs are relevant for our employees and clients alike<p> <p>Embracing our differences and celebrating them moves us towards our goal of making travel inclusive of all Sojerns SGroups employee resource groups are a core aspect of our culture fostering belonging and connection inspiring learning and creating opportunities for all Sojernistas across the globe<p> <ul><li><strong>SoEmpowered<strong> Supporting developing and empowering those who identify as women at Sojern<li> <li><strong>SoProud<strong> Celebrating Sojerns LGBTQIA+ community while creating an inclusive and safe space for community members <li> <li><strong>SoWell<strong> Advocating for balance in life and overall wellbeing and providing space and resources for Sojernistas with different needs<li> <li><strong>SoConnected<strong> Creating space connection and resources for Sojerns young and rising professionals<li> <li><strong>Parents amp Caregivers<strong> Helping families thrive with our community of parents and caregivers<li> <li><strong>Sojern Gives Back<strong> Supporting underrepresented communities and social causes striving to make a global and local impact<li> <ul><p>We also have employeerun Slack channels for those with specific interests for example plant lovers pets and more<p> <p><em>At Sojern we value diversity and always treat all employees and job applicants based on merit qualifications competence and talent We do not discriminate on the basis of race religion color national origin gender gender orientation sexual orientation age marital status veteran status or disability status<em><p> <p><em>Sojern is committed to providing reasonable accommodation for individuals with disabilities Please inform your TA Partner if you are requesting a reasonable accommodation<em><p> <div>
Manager, QA Engineering
Company: Aya Healthcare
Location: Remote
Posted Apr 24, 2024
Aya Healthcare, a rapidly growing workforce solutions provider in the healthcare industry, is seeking a Manager, QA Engineering. The role involves leading QA processes, developing regression test plans, fostering continuous improvement, and mentoring team members. The company is known for its exceptional employee satisfaction, innovative culture, and competitive benefits, including free premium medical insurance, generous 401(k) match, and unlimited time off.
Sr. Software Engineer II (UI Platform)
Company: DigitalOcean
Location: Remote
Posted Apr 24, 2024
DigitalOcean is seeking a Sr. Software Engineer II, UI Platform to lead the development and execution of their long-term UI Platform technical vision. The role involves improving core architecture, developer productivity tooling, and GraphQL implementation. The ideal candidate will have expertise in GraphQL, Apollo, TypeScript, React, Node.js, and CLI-based tooling. DigitalOcean offers competitive compensation, employee development opportunities, and a supportive work environment.
Senior Software Engineer, Integrations
Company: Gladly
Location: Remote
Posted Apr 24, 2024
<div> <p><strong>About Gladly<strong><p> <p>Gladly is the only customer service software built around people not tickets Gladly applies AI differently to help brands deliver radically personal customer service at scale enabling consumers to help themselves and turning customer service agents into heroes by making them more productive Every conversation starts with a realtime understanding of the customer With every channel builtin voice email SMS chat social messaging selfservice companies have one lifelong conversation stream with their customers The worlds most loved brands including Allbirds Bombas Crate amp Barrel Ulta Beauty and Warby Parker leverage Gladly to build lifelong loyal customers <p> <p>Our team loves working at Gladly because of its people continuous growth opportunities all in commitment to DEIB collaboration and culture <p> <div> <p><strong>About the role<strong><p> <p>We are in search of a Senior Software Engineer to join our team focusing on the development of foundational infrastructure for Gladlys App Platform helping to turn Gladly from a product into a platform In this role you will spearhead the creation of a framework that empowers our customers to seamlessly integrate with external systems and partners While not directly responsible for individual integrations you will architect and implement the backbone of our platform enabling customers to effortlessly develop their own Gladly applications Collaborating closely with crossfunctional teams including software engineers product managers and designers you will ensure the scalability reliability and extensibility of our API framework The ideal candidate will possess a deep understanding of RESTful principles GraphQL and proficiency in programming languages such as Go and a passion for delivering innovative solutions that drive customer success Join us in revolutionizing how businesses connect and integrate with Gladly<p> <p><strong>Some product areas owned by the App Platform Team<strong><p> <ul><li>API frameworks used by all internal product teams to ship new APIs<li> <li>New mechanisms for thirdparty developers to integrate with Gladly such as embedded UIs and actions in external systems<li> <li>Tooling for developers to build and debug their Gladly Apps<li> <li>Tooling and monitoring to ensure API scalability<li> <ul><p><strong>What youll do<strong><p> <ul><li>Build Youll design code and maintain innovative scalable and secure systems Youll mix time spent writing code with leading projects<li> <li>Mentor Youll provide technical guidance and mentorship in software engineering best practices to help others grow their careers<li> <li>Collaborate Youll work closely with a small nimble crossfunctional team of engineers product managers and designers Youll often consult with Gladlys developer community to get input and incorporate feedback<li> <li>Own it Youll participate in all aspects of the project lifecycle from ideation to specification to release and iteration sometimes in a leadership role<li> <ul><p><strong>You might be a fit if you<strong><p> <ul><li>Have 5+ years of fullstack engineering experience with experience designing and shipping scalable distributed systems Experience with Saas integrations and platforms is a plus<li> <li>Are relentlessly focused on the customer You look at everything you create through the lens of how it improves things for our customers which can be developers and partners<li> <li>Value collaboration You know successful software development is a team sport and arent above doing glue work to help the team deliver high quality products<li> <li>Communicate clearly Youre comfortable communicating crossfunctionally to describe how various technical approaches might impact the product behavior and vice versa<li> <li>Love learning You are innately curious whether you are researching new technologies or digging into hardtodebug issues our customers encounter<li> <li>Bonus Have experience with the technologies we use Go Kafka Postgres Redis React Node Docker Kubernetes AWS and ElasticSearch<li> <ul><p>Research has shown that individuals from marginalized groups are less likely to apply to jobs where they dont meet 100 of the criteria Gladly values diversity of experience so if you believe you have the right skill set we welcome you to apply even if you dont check every box in the job description Were committed to an inclusive workplace and would love to see if you could be the next great addition to our team<p> <p><strong>Compensation<strong><p> <p>$158000 to $186000 per annum base salary + equity + benefits<p> <p>For cash compensation we set standard ranges for all USbased roles based on function level and geographic location benchmarked against similar stage growth companies In order to be compliant with local legislation as well as to provide greater transparency to candidates we share salary ranges on all job postings regardless of desired hiring location Final offer amounts are determined by multiple factors including geographic location as well as candidate experience and expertise and may vary from the amounts listed above<p> <div> <p><strong>Working at Gladly<strong><p> <p>Putting people first is kind of our thing Not only is it at the core of our product but shapes our overall culture at Gladlyfrom our approach to hiring to our benefits and how we think about our place in the community<p> <p>We have embraced remote work and make it easy for our team to work from anywhere but we also invest in opportunities to get the teams together in person regularly<p> <p>We have a strong work ethic but value life outside of work too<p> <p><strong>Gladly Beliefs<strong><p> <ul><li><strong>We win as one team<strong> We believe the most important focus for us as a team is making the company successful<li> <li><strong>We are successful when our customers succeed<strong> We are committed to understanding the needs and expectations of our customers We provide an exceptional product along with expertise and insight to help achieve their goals<li> <li><strong>We believe in challenging the status quo<strong> We know that our greatest strength is our ability to cultivate a growth mindset focused on reinventing customer service <li> <li><strong>We value underdog grit<strong> Success isnt always about having the most resources or the most experience its about having the determination and grit to keep pushing forward especially when its hard<li> <li><strong>We strive to make every shot count<strong> We will never have enough shots on goal so we strive to make every project feature customer presentation the best it can be<li> <li><strong>We embrace transparency<strong> We know the best outcomes come from collaboration followed by communication of and commitment to the decision<li> <ul><p><strong>Our focus is on people and that starts with our employees As an employee you can count on<strong><p> <ul><li>Competitive salaries stock options<li> <li>Medical Dental Vision and Life insurance<li> <li>Generous paid time off<li> <li>Generous paid Parental Leave<li> <li>401K<li> <li>Flexible Spending Accounts<li> <li>Home office stipends<li> <ul><p>Founded in 2014 by a team of repeat entrepreneurs with multiple successful exits Gladly is reinventing customer service By focusing on customers instead of tickets we are disrupting a $70B market and are proud to count Crate and Barrel Warby Parker and many other innovative brands as customers Gladly has raised over $110M from Greylock Partners NEA GGV Capital Glynn Capital and JetBlue Tech Ventures<p> <p>Gladly has made the decision to become a fully distributed company allowing employees to live anywhere in the United States and candidates to come from nearly any geographical region That said we also highly value our collaborative and creative culture and commit to meeting in real life as a company at least once per quarter when it is safe to do so<p> <div>
Global Employment & HR Compliance Lead (Spain)
Company: iDeals
Location: Remote
Posted Apr 24, 2024
iDeals, a highly-rated global B2B SaaS product company, is seeking a Global Employment & HR Compliance Lead to manage new locations, ensure compliance with labor laws, and streamline governance. The role involves setting up processes for audits, maintaining HR compliance standards, and handling employment-related requests. The company values its employees, offering a remote-first model, comprehensive benefits, and opportunities for growth and development. iDeals is committed to diversity and inclusion, fostering a culture of commitment, excellence, collaboration, trust, and care.
Staff Data Scientist
Company: Arkestro
Location: Remote
Posted Apr 24, 2024
Arkestro is a rapidly-growing startup that is transforming the way companies do procurement. They are seeking a data scientist to join their team and help drive the development of cutting-edge data and machine learning solutions.