Posted Mar 13, 2024

Network Operations Center NOC Manager nuspirecomcareers About Nuspire Nuspire is a leading managed security services provider MSSP founded over 20 years ago to revolutionize the cybersecurity experience by taking an optimistic and peoplefirst approach Our deep bench of cybersecurity experts use worldclass threat intelligence and 24x7 security operations centers SOCs to detect respond and remediate advanced cyber threats The Impact You Will Make The NOC Manager role is responsible for the 247365 day to day operations of the Network Operations Center team This is a highly visible role with the core focus of ensuring client services and feeds are in a healthy state while also supporting a range of Nuspires managed security services on various networking and security platforms The manager role ensures team accountability and performance goals are met within the department to help our clients become more secure and achieving their expected outcomes In This Role You Will <ul><li>Lead a team of 3 shift leads and 24x7x365 NOC level 13 agents and technicians in a fastpaced environment that includes hiring performance coaching and development of wellrounded worldclass professionals <li> <li>Responsible for managing and setting priorities for the monitoring and postimplementation support of Nuspires managed security services This includes firewall wireless solutions vulnerability management and endpoint protection<li> <li>Ensure that all processes and day to day operations of the NOC team prioritize the company goal of helping secure our clients environments<li> <li>Coordinate and collaborate with other leadership within the Service Delivery organization including Implementation Engineering and Security Operations teams and other internal stake holders to support existing technologies and services while assisting in operationalizing new products<li> <li>Proactive mindset of always improving existing processes Identify new opportunities for automation and processpractice improvements to improve the customer experience and add efficiencies to NOC monitoring and device management<li> <li>Plans organizes and directs the NOC Team including providing technical guidance to ensure the stable operation of Nuspire network customer facing infrastructure<li> <li>Field technical escalations from the NOC team supervisors and assist with ensuring critical issues are dealt with in a timely and quality manner<li> <li>Monitor all cases and incidents to provide accurate metrics and KPIs while ensuring operational processes are being followed<li> <li>Responsible for managing and setting priorities for projects and initiatives while ensuring department core functions and duties are met<li> <li>Ensures the effective monitoring and response to hardware software and network problems<li> <li>Manage relationships with thirdparty support organizations under your guidance along with SLA adherence <li> <ul>Competencies You Bring <ul><li>6+ years of experience in Networking IT cybersecurity or related field <li> <li>2+ years in a leadership role in Network or Security Operations <li> <li>Candidate must demonstrate an understanding of the seven layers of OSi model In addition possess a working knowledge of the functions of security devices IPSec VPNs TCPIP Routing Switching VRF VLANS and Bandwidth Utilization<li> <li>Candidate must have knowledge of nextgeneration firewall technologies and related network security devices<li> <li>Candidate must have experience with monitoring tools such as SIEM or network performance monitoring tools <li> <li>Ability to explain technical details to both technical and nontechnical audiences<li> <li>Basic industry certification such as CompTIA Security+ CompTIA Net+ CySA+ or GIAC<li> <li>Associates or Bachelors Degree in Information Technology or equivalent experience <li> <ul>Bonus Points If You Have <ul><li>8+ years of experience in Networking IT or related field <li> <li>Experience managing teams across multiple geographies <li> <li>Handson experience or experience managing teams that utilize SIEM or monitoring systems<li> <li>Working knowledge of cloud platforms such as AWS Azure and Google Cloud<li> <li>Operational knowledge in one or more of the following technologiesvendors ServiceNOW Fortinet Palo Alto Cisco ASA Cisco Meraki Cisco Firepower Crowdstrike SentinelONE Windows Defender Suite Qualys and Zabbix<li> <li>ITIL Foundations certification<li> <li>Vendor security certifications including Microsoft Cisco Palo Alto Networks Fortinet etal<li> <li>Advanced industry security certifications such as CISSP a plus <li> <ul> Company Perks amp Benefits <ul><li>Opportunity to earn great experience and growth with a global leader in Cyber amp Network Security<li> <li>Full benefits including but not limited to Blue Cross Medical HMO and PPO Options Mutual of Omaha Dental Vision Shortterm and Longterm disability Life Insurance amp 401k<li> <li>100 Employer Paid Telehealth Medical amp Behavioral for Employees amp their families<li> <li>100 Employer Paid Life Insurance<li> <li>100 Employer Paid Employee Assistance Program EAP<li> <li>Twelve 12 paid holidays and monthly PTO accrual from your first day of employment along with many opportunities to earn additional PTO through employee recognition awards and participation in Nuspire Good Time Events<li> <li>Thirtytwo 32 hours of paid volunteer time per year<li> <li>Nuspire Good Time Events held regularly to build cohesion and collaboration with opportunities to earn PTO or other incentives<li> <li>Employee training and professional development programs available through Learning Management System LMS with full access to LinkedIn Learning and CBT Nuggets<li> <li>Certification Reimbursement Program<li> <li>Nuspire is an Equal Opportunity Employer<li> <ul> Nuspire Employee Culture Join for the excitement Stay for the people At the core of Nuspires business model is its emphasis on the human component Our continued growth over 20 consecutive years allows employees to have constant opportunities to expand their role and responsibilities within the organization The cybersecurity threat landscape is constantly evolving and our talented team thrives on solving our clients complex cybersecurity challenges This ideal is not only reflected in how Nuspire delivers services to its customers but also in how it treats its employees People who excel at Nuspire are motivated selfstarters with a passion for delivering excellence with every client interaction The culture is focused on building team cohesion and employee career growth through a blending of traditional programs and unique outside of the box experiences We have a strong diverse team of remarkable curious and experienced professionalswho also know how to have a little fun If youre looking for a career in an environment that thrives on change and is anything but ordinary we want to hear from you Our awardwinning culture enables our employees to perform at their best Collaborate with an amazing team that tackles challenges together To find out more please visit nuspirecom Recent Awards amp Recognition

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Frequently Asked Questions

What are the typical salary ranges for Night Shift tech roles by seniority?

Entry‑level Cloud Ops Engineers earn $35–$45 per hour ($72k–$93k annually) on shift. Mid‑level SREs command $45–$60 per hour ($93k–$124k). Senior security analysts or Lead SREs can reach $60–$80 per hour ($124k–$166k). These figures include a 25–35% night‑shift premium and overtime bonuses.

What skills and certifications are most valuable for Night Shift positions?

Hands‑on Docker, Kubernetes, and Terraform automation; scripting in Python or Bash; proficiency with monitoring stacks like Prometheus, Grafana, and Splunk; incident‑response tools such as PagerDuty and ServiceNow. Certifications that boost credibility include AWS Certified DevOps Engineer, Certified Kubernetes Administrator (CKA), CISSP, CompTIA Security+, and Microsoft Certified: Azure DevOps Engineer Expert.

Can Night Shift roles be performed remotely?

Yes, many employers offer fully remote or hybrid Night Shift positions, especially for cloud‑centric teams. Remote support requires a secure VPN, 1‑click remote‑admin console access, and real‑time collaboration via Slack, Teams, or Zoom. Companies typically provide a stipend for home‑office setup and reimbursed internet bandwidth.

What career progression paths exist within Night Shift tech teams?

Typical ladders start with Helpdesk Technician or NOC Specialist, advance to Cloud Ops Engineer, then to Site Reliability Engineer. From there, professionals can move into Lead SRE, Cloud Architecture, or Security Lead roles, often gaining managerial responsibilities or specializing in automation, observability, or incident‑response strategy.

What industry trends are shaping Night Shift opportunities?

The shift to AI‑driven monitoring, automated incident triage, and predictive maintenance is increasing demand for Night Shift talent. Companies adopting Kubernetes‑native infrastructure, GitOps pipelines, and serverless architectures need 24/7 ops teams that can troubleshoot in real time. Cyber‑security threats peak after hours, making Security Incident Response analysts highly sought after.

All Night Shift Jobs 2,721 jobs All Jobs in Other US Location 216,827 jobs Night Shift in Remote 249,429 jobs Night Shift in New York City, NY 57,606 jobs Night Shift in Multiple Locations 51,717 jobs Night Shift in USA 45,851 jobs Night Shift in Washington DC 35,137 jobs Night Shift in Chicago, IL 33,954 jobs Travel in Other US Location 79,975 jobs Full Time in Other US Location 46,687 jobs Retirement Plan in Other US Location 43,124 jobs 401(K) in Other US Location 38,941 jobs Health Insurance in Other US Location 36,480 jobs Life Insurance in Other US Location 34,102 jobs

Night Shift Jobs in Other US Location

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