Night Shift Jobs in Other US Location
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System Support Representative - RTP
Company: IBM
Location: US Research Triangle Park
Posted Mar 11, 2024
<div class=jddescription datafield=description> <span class=showjobdescr style=fontweight bold> Introduction <span> <span class=showjobdescr> <span> <br> System Services Representatives are the primary technical interface to clients for the coordination of hardware and software support and delivery of operational services Sound pretty important Absolutely You will advise clients of preventive maintenance configuration operation and environmental factors which may drastically impact product performance or impair the clients IT operation <br> <span class=showjobdescr style=fontweight bold> <span> <br> <span class=showjobdescr style=fontweight bold> Your Role and Responsibilities <span> <span class=showjobdescr> <span> <br> <span class=questionInput qbchildren=> The role will involve close to 100 travel to different locations within the Raleigh NC geographic area This position is for the repair of IBM logo and non logo products Candidate should have knowledge of both product sets and can handle the requirements of the position along with the required work hours The work hours could be 1st 2nd or 3rd shift and the candidate must also understand that after hour call outs are possible and they will be expected to take their fair share of call outs on any shift and on any day Certifications such as Cisco Pure and Tera data are plus along with any skills or training that have been completed on the IBM Logo equipment Candidate must also be will to travel out of state for required training as it becomes available <span> <br> <span class=showjobdescr style=fontweight bold> <span> <br> <span class=showjobdescr style=fontweight bold> Required Technical and Professional Expertise <span> <span class=showjobdescr> <span> <br> <span class=questionInput qbchildren=> High School diploma or higher is required <br> Any certificates from Cisco Pure or Tera data should be disclosed but not required <br> Any higher level of learning should be documented <span> <br> <span class=showjobdescr style=fontweight bold> <span> <br> <span class=showjobdescr style=fontweight bold> Preferred Technical and Professional Expertise <span> <span class=showjobdescr> <span> <br> <span class=questionInput qbchildren=> Any non IBM certifications such as Cisco Pure and Tera Data are preferred <br> Any IBM Logo experience past or current will be considered <span><div>
Advanced Technologies Eng I
Company: Gulfstream Aerospace
Location: Other US Location
Posted Mar 12, 2024
<p><b>Advanced Technologies Eng I in GAC Savannah<b> <p> <p><b>Unique Skills<b> <p> <p>Unreal Engine development with Blueprinting experience <p> <p><strong><b>Education and Experience Requirements<b><strong> <p> <p>Bachelors Degree in Game Design Computer Science Engineering Graphic Design Industrial Design Computer Animation Visual Effects or related curriculum or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job <p> <p> Entry level position Related experience in 3D Modeling or Realtime Simulation preferredA Masters degree may be used to offset one year of experience requirement PhD may offset two years of experience <p> <p><b>Position Purpose<b> <p> <p>Perform basic assigned Augmented Virtual Reality ARVR tasks that contribute to solutions associated with research design development manufacturing training product support sales andor marketing of Gulfstream products and services Contribute to project teams to help conceptualize develop and deliver nextgeneration interactive experiences for internal and external customers <p> <p><strong><b>Job Description<b><strong> <p> <p>Principle Duties and Responsibilities <p> <p>Essential Functions <p><ol><li> Collaborates effectively with teammates and other assigned stakeholders to create products that embody technical excellence and that result in high levels of customer satisfaction<li> <li> Performs and oversees testing and performance tuning activities<li> <li> Troubleshoots and documents system failures following predetermined action and escalation procedures where applicable<li> <li> Creates and maintains technical documentation and process documentation in accordance with department practices<li> <li> Takes actions to ensure that all systems and processes comply with provided security policies<li> <li> Performs individual tasks that contribute to larger projects<li> <ol><p>Additional Functions <p><ol><li> Effectively conveys technical concepts both verbally and in written form<li> <li> Works with direct supervisor mentor other exempt professionals in the group or department and other ARVR groups in the company<li> <ol><p>Perform other duties as assigned <p> <p>Other Requirements <p><ol><li> Development for Traditional Immersive Projection Technology is preferred <li> <li> Development for HeadMounted Displays Smart Glasses is preferred <li> <li> Development of endtoend ARVR applications is preferred <li> <li> Objectoriented Programming is preferred <li> <li> Experience in modeling materials UV mapping illumination tessellation FPS optimization and scripting is preferred <li> <ol><p><b>Additional Information<b> <p> <p>Requisition Number 218944 <p> <p>Category Information Systems <p> <p>Percentage of Travel Up to 25 <p> <p>Shift First <p> <p>Employment Type Fulltime <p> <p>Posting End Date 03222024 <p> <p>Equal Opportunity EmployerVeteransDisabled <p> <p>Gulfstream does not provide work visa sponsorship for this position unless the applicant is a currently sponsored Gulfstream employee <p> <p>Legal Information | Site Utilities | Contacts | Sitemap <p> <p>Copyright © 2024 Gulfstream Aerospace Corporation All Rights Reserved A General Dynamics Company <p> <p>Gulfstream Aerospace Corporation a whollyowned subsidiary of General Dynamics NYSE GD designs develops manufactures markets services and supports the worlds most technologicallyadvanced business jet aircraft<p>
Equipment Engineer
Company: Commonwealth Fusion Systems
Location: Other US Location
Posted Mar 11, 2024
<p>Commonwealth Fusion Systems CFS has the fastest lowest cost path to commercial fusion energy<p> <p><br ><p> <p>CFS collaborates with MIT to leverage decades of research combined with groundbreaking new hightemperature superconducting HTS magnet technology HTS magnets will enable compact fusion power plants that can be constructed faster and at lower cost Our mission is to deploy these power plants to meet global decarbonization goals as fast as possible To that end CFS has assembled a team of leaders in tough tech fusion science and manufacturing with a track record of rapid execution Supported by the worlds leading investors CFS is uniquely positioned to deliver limitless clean fusion power to combat climate change To implement this plan we are looking to add dedicated people to the team who treat people well improve our work by adding multifaceted perspectives and new ways of solving problems have achieved outstanding results through a range of pursuits and have skills and experience related to this role<p> <p><br ><p> <p>We are seeking a highly motivated and experienced Equipment Engineer to join our manufacturing team In this role you will be responsible for providing technical expertise during the commissioning implementation and integration of manufacturing equipment You will work closely with our production team to ensure that our manufacturing processes are optimized for efficiency quality and safety Additionally this position requires coverage or partial coverage for the second shift as well as support for Factory Acceptance Testing FAT and Site Acceptance Testing SAT of equipment<p> <p><b>This team member will<b> <p><ul><li>Provide technical expertise during the commissioning implementation and integration of manufacturing equipment<li> <li>Support Factory Acceptance Testing FAT and Site Acceptance Testing SAT of equipment<li> <li>Troubleshoot mechanical issues and provide solutions to ensure equipment operates efficiently<li> <li>Collaborate with production and engineering teams to optimize manufacturing processes and improve equipment performance<li> <li>Drive continuous improvement initiatives for manufacturing equipment to increase efficiency reduce downtime and improve quality<li> <li>Conduct root cause analysis and implement corrective actions to resolve manufacturing issues<li> <li>Ensure compliance with all safety requirements<li> <li>Proficient with 3D CAD software<li> <li>Create and maintain Process and Instrumentation Diagrams PampIDs<li> <li>Understand and apply Geometric Dimensioning and Tolerancing GDampT principles<li> <li>Work with external vendors and suppliers to ensure the timely delivery of equipment and materials<li> <ul><p><b>The ideal candidate will have most if not all of these requirements<b> <p><ul><li>Bachelors degree in Mechanical Engineering or a related field<li> <li>4+ years of experience in mechanical engineering with a focus on manufacturing equipment<li> <li>3+ years of manufacturing equipment design<li> <li>Strong knowledge of mechanical systems including hydraulics pneumatics and motion control<li> <li>Experience 3D CAD packages and 2D drawings<li> <li>Experience with Factory Acceptance Testing FAT and Site Acceptance Testing SAT of equipment<li> <li>Familiarity with Process and Instrumentation Diagrams PampIDs<li> <li>Understanding of GDampT and its application<li> <li>Excellent problemsolving and analytical skills<li> <li>Strong communication and interpersonal skills with the ability to collaborate effectively with crossfunctional teams<li> <li>Experience with commissioning and startup of manufacturing equipment<li> <ul><p><b>Additional preferred experience andor qualifications<b> <p><ul><li>Strong knowledge of mechanical systems including hydraulics pneumatics and motion control<li> <li>Experience with production rampup and optimization of manufacturing processes<li> <li>Experience with automated equipment and robotics<li> <li>Ability to occasionally lift up to 50 lbs<li> <li>Perform activities such as typing standing or sitting for extended periods of time<li> <li>Dedication to safety to mitigate hazards that may include heat cold noise fumes strong magnets lead high voltage and cryogenics<li> <li>Willingness to travel or work required nightsweekendsoncall occasionally<li> <li>LIOnsite<li> <ul><p> <p><p>CFS team members thrive in a fastpaced dynamic environment and have demonstrated exceptional results through a range of different pursuits We all tightly align with our company values of integrity execution impact and selfcritique As we grow we are looking to add talented people who are mission driven and bring diverse perspectives and new ways of solving problems<p> <p><br ><p> <p>At CFS we deeply value diversity and are an equal opportunity employer by choice We consider all qualified applicants equally for employment We do not discriminate on the basis of race color national origin ancestry citizenship status protected veteran status religion physical or mental disability marital status sex sexual orientation gender identity or expression age or any other basis protected by law ordinance or regulation<p> <p><p>
Senior Software Engineer, Cloud
Company: Tanium
Location: Other US Location
Posted Mar 12, 2024
<p><strong><span datacontrast=auto>The Basics<span><strong><span dataccpprops=> <span><p> <p><span datacontrast=auto>As a Tanium Senior Software Engineer focused on Cloud technologies you will build and maintain bestofbreed products and infrastructure as part of a nimble development team Tanium focuses on a customer engagement model and feedback process to ensure our products are designed the right way from the beginning When new product ideas are identified our software engineers design develop test and deploy the products and supporting services from the ground up while iterating with product management and customers for feedback and input<span><span dataccpprops=> <span><p> <p><strong><span datacontrast=auto>What youll do<span><strong><span dataccpprops=> <span><p> <ul><li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops= dataariaposinset=1 dataarialevel=1><span datacontrast=auto>Build and maintain Taniums cloud products and services as part of agile development team<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops= dataariaposinset=2 dataarialevel=1><span datacontrast=auto>Implement intuitive front ends for customerfacing and internal applications<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops= dataariaposinset=3 dataarialevel=1><span datacontrast=auto>Build backend microservices with well defined APIs<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops= dataariaposinset=4 dataarialevel=1><span datacontrast=auto>Work with persistent data stores caches messages buses and other server side technology<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops= dataariaposinset=5 dataarialevel=1><span datacontrast=auto>Create automated unit tests API tests integration tests and ensure quality delivery<span><span dataccpprops=> <span><li> <li dataleveltext= datafont=Symbol datalistid=1 datalistdefnprops= dataariaposinset=6 dataarialevel=1><span datacontrast=auto>Author technical documents and artifacts for developed software<span><span dataccpprops=> <span><li> <ul><p><strong><span datacontrast=auto>Were looking for someone with<span><strong><span dataccpprops=> <span><p> <p><strong><span datacontrast=auto>Education<span><span dataccpprops=> <span><strong><p> <ul><li dataleveltext=o datafont=Courier New datalistid=1 datalistdefnprops= new= dataariaposinset=1 dataarialevel=2><span datacontrast=auto>Bachelors degree or equivalent experience<span><span dataccpprops=> <span><li> <li dataleveltext=o datafont=Courier New datalistid=1 datalistdefnprops= new= dataariaposinset=2 dataarialevel=2><span datacontrast=auto>CS Degree or related technical field preferred<span><span dataccpprops=> <span><li> <ul><p><strong><span datacontrast=auto>Experience<span><strong><span dataccpprops=> <span><p> <ul><li datastringifyindent=0 datastringifyborder=0>5+ years industry experience 7+ preferred<li> <li datastringifyindent=0 datastringifyborder=0>Experience designing and building highimpact highperformance secure scalable observable supportable and maintainable backend services and APIs<li> <li datastringifyindent=0 datastringifyborder=0>Expert knowledge of at least one of Golang or JavascriptTypescript preferred Nodejs<li> <li datastringifyindent=0 datastringifyborder=0>Experience with Grafana Prometheus preferred<li> <li datastringifyindent=0 datastringifyborder=0>Experience with multiple cloud technologies ie AWS and Azure<li> <li datastringifyindent=0 datastringifyborder=0>Experience designing and running health monitoring systems for multitenancy customers on Kubernetes<li> <li datastringifyindent=0 datastringifyborder=0>Experience working with Logging Tracing or Alerting systems<li> <li datastringifyindent=0 datastringifyborder=0>Experience with modern software engineering development and automation tools like git and CICD pipelines<li> <li datastringifyindent=0 datastringifyborder=0>Experience with Infrastructure as Code Terraform Helm Charts CloudFormation Pulumi<li> <ul><p><strong><span datacontrast=auto>Other<span><span dataccpprops=> <span><strong><p> <ul><li dataleveltext=o datafont=Courier New datalistid=1 datalistdefnprops= new= dataariaposinset=12 dataarialevel=2><span datacontrast=auto>Demonstrates excellent judgment for balancing between rapid development longterm code maintainability and supportability<span><span dataccpprops=> <span><li> <li dataleveltext=o datafont=Courier New datalistid=1 datalistdefnprops= new= dataariaposinset=13 dataarialevel=2><span datacontrast=auto>Believes in the power of and the need for writing automated tests as part of development<span><span dataccpprops=> <span><li> <li dataleveltext=o datafont=Courier New datalistid=1 datalistdefnprops= new= dataariaposinset=14 dataarialevel=2><span datacontrast=auto>Experienced debugger who can put out fires under pressure when things go wrong in production environments and address the root causes of those fires for the future<span><span dataccpprops=> <span><li> <li dataleveltext=o datafont=Courier New datalistid=1 datalistdefnprops= new= dataariaposinset=15 dataarialevel=2><span datacontrast=auto>Has knowledge of a variety of modern backend software frameworks and the versatility to learn new tools and languages<span><span dataccpprops=> <span><li> <ul><p><span dataccpprops=> <span><p> <p><strong>About Tanium <strong><p> <p>Tanium the industrys only provider of converged endpoint management XEM leads the paradigm shift in legacy approaches to managing complex security and technology environments Only Tanium protects every team endpoint and workflow from cyber threats by integrating IT Operations Security and Risk into a single platform that delivers comprehensive visibility across devices a unified set of controls and a common taxonomy for a single shared purpose to protect critical information and infrastructure at scale Tanium has been named to the Forbes Cloud 100 list for six consecutive years and ranks on Fortunes list of the Best Large Workplaces in Technology In fact more than half of the Fortune 100 and the US armed forces trust Tanium to protect people defend data secure systems and see and control every endpoint team and workflow everywhere Thats the power of certainty Visit wwwtaniumcom and follow us on LinkedIn and Twitter<p> <p><strong>On a mission Together <strong><p> <p><span datacontrast=auto>At Tanium we are stewards of a culture that emphasizes the importance of collaboration respect and diversity In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges we are strengthened by our unique perspectives and by our collective actions <span><span dataccpprops=> <span><p> <p><span datacontrast=auto>We are an organization with stakeholders around the world and its imperative that the diversity of our customers and communities is reflected internally in our team members We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things<span><span dataccpprops=> <span><p> <p><span datacontrast=auto>Each of our team members has 5 days set aside as volunteer time off VTO to contribute to the communities they live in and give back to the causes they care about most <span><span dataccpprops=> <span><p> <p><strong>What youll get <strong><p> <p>The annual base salary range for this fulltime position is $110000 to $330000 This range is an estimate for what Tanium will pay a new hire The actual annual base salary offered may be adjusted based on a variety of factors including but not limited to location education skills training and experience<p> <p>In addition to an annual base salary team members will receive equity awards and a generous benefits package consisting of medical dental and vision plan family planning benefits health savings account flexible spending account transportation savings account 401k retirement savings plan with company match life accident and disability coverage business travel accident insurance employee assistance programs disability insurance and other wellbeing benefits<p> <p><br ><p><p><span dataccpprops=>For more information on how Tanium processes your personal data please see our Privacy Policy<span><p>
VIP Manager
Company: SciPlay
Location: Other US Location
Posted Mar 12, 2024
<p>The VIP Experience Manager is responsible for the daytoday work with all SciPlay game teams and stakeholders to develop and implement VIP assets to drive the mutual goals and objectives of the product and VIP operations teams <p> <p><br >Key Responsibilities <br ><p><p>SciPlay is a leading developer and publisher of digital games on mobile and web platforms providing highly entertaining freetoplay games that millions of people play every day for their authenticity engagement and fun <p> <p>SciPlay currently offers nine core games including social casino games Jackpot Party Casino Gold Fish Casino Slots Hot Shot Casino and Quick Hit Slots and casual games MONOPOLY Slots Bingo Showdown 88 Fortunes Slots Backgammon Live and Solitaire Pet Adventure with offices all over the world <p> <p>This individual will work centrally under the VIP operations to advance the projects with game team stakeholders to ensure that VIP assets communication tools and player rewards within the core products are of the highest quality and align with SciPlay and the VIP Operations Teams goals This person works closely with game team product managers GMs developers monetization and Live Ops teams for each core game and is a crucial contributor in driving the future VIP Game roadmap This role will report to the Director of VIP They will collaborate on new initiatives to amplify VIP assets within each product while learning and leveraging our strengths against other social gaming competitors in the marketplace <p> <p><strong>Essential Job Functions<strong> <p> <ul><li>Collaborate with game team stakeholders to develop and implement VIP assets to drive the mutual goals and objectives of the product and VIP operations teams <li> <li>Proactively identify opportunities for VIP operations program improvements and continued development within SciPlay products <li> <li>Partner with game team stakeholders to oversee the design development and implementation of VIP program initiatives within SciPlay products <li> <li>Regularly meet with VIP Team Managers and VIP Account Managers to continually identify areas of growth and opportunity for the VIP program within the products and initiate those efforts with game team stakeholders <li> <li>Coordinate with VIP Account Managers Retention Manager and VIP Team Managers to collect player feedback about new assets features and content and present findings to game team stakeholders <li> <li>Partner with VIP Data Analyst to collect and evaluate the KPI impact of new product assets from VIP players and provide actionable insights to continue to drive the VIP program forward consistent with game team business objectives <li> <li>Continually communicate with Design Team to identify features rewards and benefits available to VIP players on competitor products in the social casino marketplace <li> <li>Helping Manage a queue of inbound and outbound VIP player communication in support channels and on Facebook for SciPlay products where a VIP Account Manager is not yet established <li> <li>Monitor and update VIP Team leadership regularly on new program efforts in the product development pipelines for each core product <li> <li>Continually communicate with CS Team leadership to understand general player sentiment regarding new feature releases product updates and changes to existing game mechanics <li> <li>Assist VIP Operation s Team leadership in the training and onboarding of Account Managers to provide insight regarding game team processes available VIP assets projects on the future roadmap and VIP communicationadmin tools <li> <li>Responsible for creating at least 1 VIP contest per week where players are challenged in the game and prizes are awarded to the top winners <li> <li>Create a 1 VIP giveaway which challenges players to drive in thegame KPIs and prizes are awarded to random winners <li> <li>Coordinate at least 1 community contest per week <li> <li>Both of these should help drive optin growth monthovermonth <li> <li>Create a VIP Appreciation program ingame for games where one is not yet established <li> <li>Coordinate sending and drafting of 1 newsletter per month with Account Manager due to events this will need to be completed together <li> <li>Prepare postevent analysis for stakeholders within 7 days of event conclusion including revenue analysis <li> <li>Health check feedback from players any issues experienced with event mechanics and event processes optins payouts communications <li> <li>Provide monthly wrapup of events presented during the first VIP Weekly Sync of the month <li> <li>Create a monthly schedule of planned events presented during the final VIP Weekly Sync of the month <li> <ul><p><strong>Requirements<strong><p> <p><strong>Education<strong><p> <p>Bachelors degree in related field<p> <p><strong>Years of Related Experience<strong><p> <p>Years of experience 5 to 8 years<p> <p><strong>We are SciPlay We make games<strong><p> <p>At SciPlay we are programmed to think untraditionally and we believe in doing what you love and doing it well We take pride in our ability to stay ahead of the game We are the brainiacs behindthescenes innovating dreaming and navigating the social gaming world Together if we stay passionate and ambitious with our goals no one can stop us from becoming the 1 social and casual gaming company<p> <p><strong> <strong><p> <p><strong>A few of our highlighted perks and benefits<strong><p> <p><strong><strong> Competitive salaries<p> <p> Annual bonuses matching 401k<p> <p> Hybrid work model 3 days in office<p> <p> Fun environment Open Office Concept with Ergonomic Seating and Standing Desks Game Room featuring current generation consoles numerous game titles and various table games<p> <p> Food Fully Stocked Kitchen with Beverages and Snacks as well as companypaid lunches 2xweek<p> <p> Summer Hours<p> <p> Paid Family Leave<p> <p> Paid Volunteer Time<p> <p> Annual 2night company retreat<p> <p><br ><p><p><strong>Read More About Our Values Here<strong><p> <p>httpswwwsciplaycomlifeatsciplay<p> <p><strong> <strong><p> <p><strong>Dont meet every single requirement <strong>Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification At SciPlay we are dedicated to building a diverse inclusive and authentic workplace Both professionally and personally we believe our differences are key to unlocking our superpowers So if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyways You may be just the right candidate for this or other roles we have<strong> beYOU <strong><p> <p><strong> <strong><p> <p><strong>SciPlay is a whollyowned subsidiary of Light amp Wonder Inc At Light amp Wonder its all about the games Learn more at <strong>wwwlnwcom<p> <p><br ><p><p><em>SciPlay Corporation and its affiliates collectively SciPlay are committed to creating a workforce of credibility and dependability As a prerequisite to employment with SciPlay to the extent permitted by law you shall be asked to consent to SciPlay conducting a due diligencebackground investigation on you This job description should not be interpreted as allinclusive it is intended to identify major responsibilities and requirements of the job The employee in this position may be requested to perform other jobrelated tasks and responsibilities than those stated above SciPlay is an Equal Opportunity Employer and does not discriminate against applicants due to race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class If youd like more information about your equal employment opportunity rights as an applicant under the law please click here <em><em>EEOC Poster<em> <p> <p>LITD1 LIonsite<p>
Quality Engineer II, Savannah, GA, 179
Company: Aviation Technology Associates, LLC
Location: Other US Location
Posted Mar 11, 2024
<p><strong>Aviation Technology Associates AVTECH is looking for a Quality Engineer II in Savannah GA<strong><p> <p><strong>Position Purpose<strong><p> <p>Working under general supervision in a team oriented environment perform all tasks in area of responsibility in a timely and efficient manner to support the inspectionquality system ensuring all aspects of the deliveredfinished article is manufactured in accordance with approved quality system requirements and is certified as compliant to type design requirements or compliant with in service limitations for Repair Station activities<br ><p> <p><strong>Principle Duties and Responsibilities<strong><p> <p><em><strong>Essential Functions<strong><em><p> <ul><li>Manage the compliance of the quality activities of suppliers or aircraft facilities through the application of system product and process audits to the requirements of the FAA approved data<li> <li>Certify a supplier or assess an aircraft facility quality system personnel processes and equipment as required to the applicable quality standards<li> <li>Perform surveillance source inspections and first article inspections at supplier facilities foreign or domestic andor monitor the inspection system performance throughout all aircraft Operations Materials and Repair Stations<li> <li>Coordinate quality assurance program plans monitor and modify audit schedules evaluate acceptance test programs and quality engineering requirements of aircraft suppliers or facilities and review to ensure program effectiveness and integrity<li> <li>Witness and validate acceptance qualification interchangeability configuration and compatibility tests<li> <li>Provide aircraft liaison support regarding supplier or facility performance to established requirements<li> <li>Coordinate documentation support for FAA Compliance<li> <ul><ul><ul><ul><ul><p><strong><em>Additional Functions<em><strong><p> <ul><li>Conduct product system or process failure investigations and provide technical assistance in resolution of quality problems<li> <li>Verify required corrective action implementation for timeliness and effectiveness<li> <li>Perform trend analysis of audit results to identify quality system deficiencies<li> <li>Work with other departments as needed to meet quality compliance of parts and processes<li> <li>Perform other duties as assigned<li> <ul><ul><ul><ul><ul><p><strong>As an ideal candidate to join the AVTECH team you will meet the following<strong><p> <p><em><strong>Education and Experience Requirements<strong><em><p> <ul><li>Bachelors Degree in a related curriculum required or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job<li> <li>4 years related technical experience in a manufacturing environment or repair and overhaul working with quality management systems with continually increasing responsibility to include 3 years experience specific to the appropriate Quality department work to be performed<li> <ul><p><strong><em>Other Requirements<em><strong><p> <ul><li>Previous Quality experience relativecomplying with Regulatory Standards<li> <li>Understands and is able to apply and communicate to others blueprintsspecifications Federal Aviation Regulations Quality Control System Requirements knowledge of manufacturingfabrication techniques and processes<li> <li>Computer literate capable of working within the various software applications utilized throughout the corporation<li> <li>ASQ Certification as Quality Engineer or Quality Auditor preferred<li> <li>AampP license preferred<li> <ul><p><strong><em>Required Unique Skills<em><strong><p> <ul><li>Solumina amp Catia preferred<li> <ul><p>Shift First<p> <p><strong>The estimated pay rate for this position is $5200 per hour<strong><p> <p><br ><em><strong>By submitting your resume you are agreeing to have AVTECH submit an application on your behalf to the company we are hiring for Must be a US citizen or permanent resident<strong><em><br ><p>
Cloud Data Engineer
Company: SWJ TECHNOLOGY, LLC
Location: Other US Location
Posted Mar 12, 2024
<p><b><span><span><span><span>PURPOSE<span><span><span><span><b> <p><p><span><span>Provides complete application lifecycle development deployment and operations support for largescale batch and realtime data processing pipelines using cloud technologies Collaborates with product owners data scientists business analysts and software engineers to design and build solutions to ingest transform store and export data in a cloud environment while maintaining security scalability and personal data protection<span><span><p> <p><b><span><span><span><span>RESPONSIBILITIES<span><span><span><span><b> <p><ul><li><span><span><span>Implements and enhances complex data processing pipelines with a focus on collecting parsing cleaning managing and analyzing large data sets that produce valuable business insights and discoveries<span><span><span><li> <li><span><span><span>Determines the required infrastructure services and software required to build advanced data ingestion amp transformation pipelines and solutions in the cloud<span><span><span><li> <li><span><span><span>Assists data scientists and data analysts with data preparation exploration and analysis activities<span><span><span><li> <li><span><span><span>Applies problem solving experience and knowledge of advanced algorithms to build highperformance parallel and distributed solutions<span><span><span><li> <li><span><span><span>Performs code and solution review activities and recommends enhancements that improve efficiency performance stability and decreased support costs<span><span><span><li> <li><span><span><span>Applies the latest DevOps and Agile methodologies to improve delivery time<span><span><span><li> <li><span><span><span>Works with SCRUM teams in daily standup providing progress updates on a frequent basis<span><span><span><li> <li><span><span><span>Supports application including incident and problem management<span><span><span><li> <li><span><span><span>Performs debugging and triage of incident or problem and deployment of fix to restore services<span><span><span><li> <li><span><span><span>Documents requirements and configurations and clarifies ambiguous specs<span><span><span><li> <li><span><span><span>Performs other duties as assigned by management<span><span><span><li> <ul><p><b><span><span><span><span>QUALIFICATIONS<span><span><span><span><b> <p><ul><li><span><span><span>BABS Degree in Business Computer Science or Electrical Engineering preferred or the equivalent of 4 years professional IT related experience MS degree preferred<span><span><span><li> <ul><p><b><span><span><span>REQUIRED <span>SKILLS<span><span><span><span><b> <p><ul><li><span><span><span>3+ years of enterprise software engineering experience with object <span><span><span><span>oriented<span><li> <li><span><span><span>design coding and testing patterns as well as experience in engineering commercial or open source software platforms and largescale data infrastructure solutions<span><span><span><li> <li><span><span><span>3+ years of software engineering and architecture experience within a cloud environment Azure AWS<span><span><span><li> <li><span><span><span>3+ years of enterprise data engineering experience within any Big Data environment preferred<span><span><span><li> <li><span><span><span>3+ years of software development experience using Python<span><span><span><li> <li><span><span><span>2+ years of experience working in an Agile environment Scrum Lean or Kanban<span><span><span><li> <li><span><span><span>3+ years of experience working in largescale data integration and analytics projects including using cloud eg AWS Redshift S3 EC2 Glue Kinesis EMR and dataorchestration eg Oozie Apache Airflow <span><span><span><span>technologies<span><li> <li><span><span><span>3+ years of experience in implementing distributed data processing pipelines using Apache Spark<span><span><span><li> <li><span><span><span>3+ years of experience in designing relationalNoSQL databases and data warehouse <span><span><span><span>solutions<span><li> <li><span><span><span>2+ years of experience in writing and optimizing SQL queries in a business environment with largescale complex <span><span><span><span>datasets<span><li> <li><span><span><span>2+ years of UnixLinux operating system knowledge including shell programming<span><span><span><li> <li><span><span><span>1+ years of experience in automationconfiguration management tools such as Terraform Puppet or Chef<span><span><span><li> <li><span><span><span>1+ years of experience in container development and management using Docker<span><span><span><li> <li><span><span><span>Languages SQL Python Spark<span><span><span><li> <ul><p><b><span><span><span>PREFERRED <span>SKILLS<span><span><span><span><b> <p><ul><li><span><span><span>AWSAzure cloud provider trainingcertifications preferred<span><span><span><li> <ul><p><b><span><span><span>PHYSICAL <span>REQUIREMENTS<span><span><span><span><b> <p><ul><li><span><span><span><span>Work is normally performed in an office laboratory manufacturing floor or machine shop setting where physical work includes but is not limited to sitting standing reaching kneeling bending and lifting up to 25 lbs<span><span><span><span><li> <li><span><span><span><span>Must be able to understand and comply with all relevant safety<span> practices<span><span><span><span><span><li> <ul><p><b><span><span><span>FLSA STATUSWORKING <span>SCHEDULE<span><span><span><span><b> <p><ul><li><span><span><span><span><b>Location <b><span>2 Research Drive Greenville SC 29607 United States<span><span><span><span><span><li> <li><span><span><span><span><b>Schedule <b>Day <span>Shift MonFri 60 WFH<span><span><span><span><span><li> <li><span><span><span><span><b>Assignment Start <b><span>ASAP<span><span><span><span><span><li> <ul><p><span><span><span><span>DISCLAIMER<span><span><span><span><p> <p><span><span><span><span><i><span>This job description is a highlevel overview of general expectations of this position It is not intended to list every responsibility of the position nor does it represent an employment contract of any kind<span><i><span><span><span><span><p> <p><span><span><span><span><span><span><span>SWJ TECHNOLOGY and all of its subsidiaries ie NGE EQUIPMENT and ProjectOne US are Equal Opportunity Employers and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender disability status protected veteran status or any other characteristic protected by law<span><span><span><span><span><span><span><p>
VIP Team Manager
Company: SciPlay
Location: Other US Location
Posted Mar 12, 2024
<p>The VIP Team Manager is responsible for the daytoday work with all SciPlay game teams and stakeholders to develop and implement VIP assets to drive the mutual goals and objectives of the product and VIP operations teams <p> <p><br >Key Responsibilities <br ><p><p>SciPlay is a leading developer and publisher of digital games on mobile and web platforms providing highly entertaining freetoplay games that millions of people play every day for their authenticity engagement and fun <p> <p>SciPlay currently offers nine core games including social casino games Jackpot Party Casino Gold Fish Casino Slots Hot Shot Casino and Quick Hit Slots and casual games MONOPOLY Slots Bingo Showdown 88 Fortunes Slots Backgammon Live and Solitaire Pet Adventure with offices all over the world <p> <p>This individual will work centrally under the VIP operations to advance the projects with game team stakeholders to ensure that VIP assets communication tools and player rewards within the core products are of the highest quality and align with SciPlay and the VIP Operations Teams goals This person works closely with game team product managers GMs developers monetization and Live Ops teams for each core game and is a crucial contributor in driving the future VIP Game roadmap This role will report to the Director of VIP They will collaborate on new initiatives to amplify VIP assets within each product while learning and leveraging our strengths against other social gaming competitors in the marketplace <p> <p><strong>Essential Job Functions<strong> <p> <ul><li>Collaborate with game team stakeholders to develop and implement VIP assets to drive the mutual goals and objectives of the product and VIP operations teams <li> <li>Proactively identify opportunities for VIP operations program improvements and continued development within SciPlay products <li> <li>Partner with game team stakeholders to oversee the design development and implementation of VIP program initiatives within SciPlay products <li> <li>Regularly meet with VIP Team Managers and VIP Account Managers to continually identify areas of growth and opportunity for the VIP program within the products and initiate those efforts with game team stakeholders <li> <li>Coordinate with VIP Account Managers Retention Manager and VIP Team Managers to collect player feedback about new assets features and content and present findings to game team stakeholders <li> <li>Partner with VIP Data Analyst to collect and evaluate the KPI impact of new product assets from VIP players and provide actionable insights to continue to drive the VIP program forward consistent with game team business objectives <li> <li>Continually communicate with Design Team to identify features rewards and benefits available to VIP players on competitor products in the social casino marketplace <li> <li>Helping Manage a queue of inbound and outbound VIP player communication in support channels and on Facebook for SciPlay products where a VIP Account Manager is not yet established <li> <li>Monitor and update VIP Team leadership regularly on new program efforts in the product development pipelines for each core product <li> <li>Continually communicate with CS Team leadership to understand general player sentiment regarding new feature releases product updates and changes to existing game mechanics <li> <li>Assist VIP Operation s Team leadership in the training and onboarding of Account Managers to provide insight regarding game team processes available VIP assets projects on the future roadmap and VIP communicationadmin tools <li> <li>Responsible for creating at least 1 VIP contest per week where players are challenged in the game and prizes are awarded to the top winners <li> <li>Create a 1 VIP giveaway which challenges players to drive in thegame KPIs and prizes are awarded to random winners <li> <li>Coordinate at least 1 community contest per week <li> <li>Both of these should help drive optin growth monthovermonth <li> <li>Create a VIP Appreciation program ingame for games where one is not yet established <li> <li>Coordinate sending and drafting of 1 newsletter per month with Account Manager due to events this will need to be completed together <li> <li>Prepare postevent analysis for stakeholders within 7 days of event conclusion including revenue analysis <li> <li>Health check feedback from players any issues experienced with event mechanics and event processes optins payouts communications <li> <li>Provide monthly wrapup of events presented during the first VIP Weekly Sync of the month <li> <li>Create a monthly schedule of planned events presented during the final VIP Weekly Sync of the month <li> <ul><p><strong>Requirements<strong><p> <p><strong>Education<strong><p> <p>Bachelors degree in related field<p> <p><strong>Years of Related Experience<strong><p> <p>Years of experience 5 to 8 years<p> <p><strong>We are SciPlay We make games<strong><p> <p>At SciPlay we are programmed to think untraditionally and we believe in doing what you love and doing it well We take pride in our ability to stay ahead of the game We are the brainiacs behindthescenes innovating dreaming and navigating the social gaming world Together if we stay passionate and ambitious with our goals no one can stop us from becoming the 1 social and casual gaming company<p> <p><strong> <strong><p> <p><strong>A few of our highlighted perks and benefits<strong><p> <p><strong><strong> Competitive salaries<p> <p> Annual bonuses matching 401k<p> <p> Hybrid work model 3 days in office<p> <p> Fun environment Open Office Concept with Ergonomic Seating and Standing Desks Game Room featuring current generation consoles numerous game titles and various table games<p> <p> Food Fully Stocked Kitchen with Beverages and Snacks as well as companypaid lunches 2xweek<p> <p> Summer Hours<p> <p> Paid Family Leave<p> <p> Paid Volunteer Time<p> <p> Annual 2night company retreat<p> <p><br ><p><p><strong>Read More About Our Values Here<strong><p> <p>httpswwwsciplaycomlifeatsciplay<p> <p><strong> <strong><p> <p><strong>Dont meet every single requirement <strong>Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification At SciPlay we are dedicated to building a diverse inclusive and authentic workplace Both professionally and personally we believe our differences are key to unlocking our superpowers So if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyways You may be just the right candidate for this or other roles we have<strong> beYOU <strong><p> <p><strong> <strong><p> <p><strong>SciPlay is a whollyowned subsidiary of Light amp Wonder Inc At Light amp Wonder its all about the games Learn more at <strong>wwwlnwcom<p> <p><br ><p><p><em>SciPlay Corporation and its affiliates collectively SciPlay are committed to creating a workforce of credibility and dependability As a prerequisite to employment with SciPlay to the extent permitted by law you shall be asked to consent to SciPlay conducting a due diligencebackground investigation on you This job description should not be interpreted as allinclusive it is intended to identify major responsibilities and requirements of the job The employee in this position may be requested to perform other jobrelated tasks and responsibilities than those stated above SciPlay is an Equal Opportunity Employer and does not discriminate against applicants due to race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class If youd like more information about your equal employment opportunity rights as an applicant under the law please click here <em><em>EEOC Poster<em> <p> <p>LITD1 LIonsite<p>
Maintenance Engineer- Opportunity to relocate
Company: Ocado Group
Location: Other US Location
Posted Mar 11, 2024
<p><strong>About us<strong><p> <p>Ocado Group is a UKbased company that is one of the worlds largest dedicated online grocery retailers we also operate our own grocery and general merchandise retail businesses under Ocadocom We provide services to partner clients globally via our innovative advanced robotics technology known as the Ocado Smart Platform OSP this drives our highly automated multimillion dollar Customer Fulfillment Centers CFCs In our CFCs together with the proprietary software applications we operate a worldclass online grocery business that automates the single pick of products ready for your online delivery via our local partner Kroger<p> <p><br ><p><p><strong>What You Will Do<strong><p> <p>The Maintenance Engineer will report directly to the respective shift assigned Engineering Team Manager with a dotted line to the Senior Maintenance Engineer for daily priorities As a Maintenance Engineer will provide first response to engineering fault conditions both reactive and planned maintenance activities as well as being involved in continuous improvement projects within our start of the art automated Customer Fulfillment Center CFC<p> <p><br ><p><p><strong>Daily Maintenance Engineer roles may involve<strong><p> <ul><li>Carrying out electrical and mechanical planned maintenance across the site in an accurate timely and safe manner<li> <ul><ul><li>Update records of work activities tasks carried out parts used through stores and training given<li> <li>Perform assembly and subassembly repairs by following written work instructions blueprints and schematics<li> <li>Respond to and diagnose equipment breakdowns resolving issues and action repairs<li> <li>Perform daily housekeeping and cleaning duties of equipment<li> <li>Analyze data to find solutions to improve MHE performance providing reports where necessary<li> <li>Complete quality inspections to ensure work is completed to a safe standard<li> <ul><p>The Maintenance Engineer may be asked to perform tasks as required by management deemed as a reasonable request This job description is a summary of the typical functions of the role not an exhaustive or comprehensive list of possible role responsibilities tasks and duties and is subject to review The responsibilities tasks and duties of the job holder might differ from those outlined in the job description and other duties as assigned might form part of the job<p> <p>The initial 6 to 9 months will involve training and most likely require some travel in order to obtain the training from another site in North America andor UK In the event the operation is undergoing its initial startup the daily responsibilities for this role may be different while supporting the needs of a facility in its initial stages of starting its operations Once the facility is commissioned the roles defined in this job description will become the daily responsibilities for the Maintenance Engineer<p> <p><br ><p><p><strong>About You<strong><p> <p><strong>To qualify for this position you must meet the following requirements<strong><p> <ul><li>An Associates or Vocational degree in an electrical or mechanical related discipline or advanced training with a minimum of three years experience<li> <li>A minimum of two years of direct experience in the mechanical or electrical field<li> <li>Experience carrying out electrical or mechanical maintenance to include predictive and preventive planned maintenance<li> <li>Experience diagnosing and documenting equipment breakdowns resolving issues and handling repairs<li> <li>Good communication and interpersonal skills able to impart knowledge effectively to others<li> <li>Good organization skills able to prioritize<li> <li>This role involves working at height using a variety of access equipment so you need to be comfortable working at heights<li> <li>Good technical ability relating to automation hardware and software<li> <li>Sound analytical skills with an eye for detail good problemsolving ability and a practical approach<li> <li>Experience working with computerized maintenance management systems<li> <li>Numerate and PC literate including GSuite and MS Office programs<li> <ul><p><br ><p><p><strong><em>This role will require flexibility due to us being a 247 operation and a shift pattern will be put in place that will require working days nights and weekends<em><strong><p> <p><strong>What do I get in Return <strong><p> <p>401k Plan 100 match up to 5 of earnings Paid Vacation and Sick Days 10 Paid Public Holidays Medical Dental and Vision Insurance Medical and Dependent Care Flexible Spending Accounts Health Reimbursement Account Company Contribution of 50 of Annual Deductible Company Paid Life Insurance Short and Long Term Disability Insurance Employee Assistance Program<p> <p><br ><strong> <strong><strong><em>Ocado is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color national origin gender religion age disability veterans status or any other classification as required by applicable law<em><strong><p>
Employment Specialist - Job Coach
Company: Dungarvin
Location: Other US Location
Posted Mar 11, 2024
<p><b>Company Description<b> <p><p>At Dungarvin we are creating something special A Minnesota based industry leader for over 45 years we are looking to add an experienced and committed human service professional to support individuals with disabilities If you are looking to make a difference if you are creative and solution focused if you are interested in growing in your career we want you on our team <strong>This is a hybrid position<strong><p> <p><strong>Wage range is $1950 $1980 depending on experience<strong><p> <p>Perks We Offer<p> <p> Mileage reimbursement <p> <p> 401k plan reimbursement <p> <p> Paid time off <p> <p> Paid training <p> <p> Group insurance benefits <p> <p> Employee referral bonus program <p> <p> Career Advancement opportunities <p> <p> <br ><p> <p><b>Job Description<b> <p><p>Employment services are designed to help a person learn about competitive integrated employment find a job that incorporates their strengths and interests and maintain longterm employment We work with individuals on a 11 basis helping each find the job that works best for them These services are provided through a blend of inperson shifts where we meet with individuals at their houses or other community location as well as remote shifts As a hybrid position with remote shifts there is the possibility of up to two days per week of remote work depending on service needs In addition to travel between shift sites this position requires transportation of individuals in staffs personal vehicle All mileage accrued while on shift is reimbursed Candidates must support the full integration of adults with disabilities in the community and provide personcentered strengthsbased services and a commitment to competitive integrated employment<p> <p><u><strong>In this position you will<strong><u><p> <ul><li>Meet with individuals 11 both in the community and at their homes<li> <li>Manage a dynamic schedule and caseload of individuals receiving employment services<li> <li>Complete individualized strengthbased assessments to determine career interests skills abilities and support needs<li> <li>Review and develop resumes based on skills and strengths<li> <li>Provide job search assistance in order to obtain competitive integrated employment<li> <li>Provide support to complete initial onboarding and training and maintain longterm employment<li> <li>Attend team meetings write progress reports and maintain clear effective communication with the support team<li> <li>Create lasting positive impacts on peoples lives through coach mentoring and encouraging others to reach their employment goals<li> <ul><p><b>Qualifications<b> <p><ul><li>A twoyear degree OR commensurate experience in working with developmentally disabled andor mental illness as determined by the supervisor is required<li> <li>Prior experience teaching amp coaching<li> <li>Knowledge of the employment environment and hiring processes<li> <li>High school diploma or GED<li> <li>Adept in the use of technology<li> <li>Valid drivers license with acceptable driving record<li> <li>Current auto liability insurance<li> <li>Reliable vehicle<li> <ul><p><b>Additional Information<b> <p><p>Equal Opportunity Employer<p> <p>All your information will be kept confidential according to EEO guidelines<p> <p>311<p>
Project Engineer
Company: DXP Enterprises
Location: Other US Location
Posted Mar 12, 2024
<p><b>Do you want to grow with us<b> At DXP we are <b>passionate<b> about what we do and driven to be the best solution for our industrial customers Since 1908 DXP has been dedicated to the <b>highest quality<b> of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit Throughout your career with DXP we will <b>encourage<b> and <b>empower<b> you to take an active role in identifying and driving your development so you feel total confidence in your ability to achieve ongoing success We aspire to be the <b>best solution<b> for the Industrial customers needs for MROP products and services through our Innovative Pumping Solutions Metal Working Supply Chain Services and Service Centers <p> <p><b>Check out our many videos to learn more <b>httpwwwdxpecomaboutuscareers <p> <p><b>This position is located out in our Katy TX facility<b> <p> <p><b>Responsibilities of the Project Engineer include but are not limited to<b> <p> <ul><li>Review of project proposals specifications and inspection reports to determine engineering requirements feasibility and procedures for accomplishing each project<li> <li>Create and or review engineering drawings including general arrangements fabrication drawings etc<li> <li>Position will share existing engineer department drafting resources<li> <li>Review specifications of engineered equipment<li> <li>Manage the project timeline to meet required delivery schedules<li> <li>Assist project manager with required customer documentation<li> <ul><ul><li>LIJA1<li> <ul><p><b>Qualifications of the Project Engineer include but are not limited to<b> <p> <ul><li>Previous SolidWorks experience and a desire for being hands on<li> <li>25 years of experience with rotating equipment pumps mixers heat exchangers blowers compressors and fabricated pumping systems<li> <li>Candidate must be computer literate and proficient in Word Excel AutoCAD and SolidWorks<li> <li>Project Management experience and team work skills<li> <li>Experience reading pressure and instrumentation diagrams<li> <li>Must be able to work independently<li> <li>Well organized and selfmotivated<li> <li>Must have excellent writing and verbal communication and problem solving skills<li> <li>Must be detailoriented and able to work well in an engineering environment<li> <li>Great leadership abilities are essential while at the same time being a team player<li> <ul><p><b>Additional Information<b> <p> <p><b>Physical Demand NA<b> <p> <p><b>Working Conditions Office and warehouse environment<b> <p> <p><b>TrainingCertifications NA<b> <p> <p><b>Shift TimeOvertime Regular business hours<b> <p> <p><b>Travel NA<b> <p> <p><b>Education Mechanical Chemical Electrical or Industrial Engineering degree<b> <p> <p>DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together The culture of the organization is supportive and goal oriented with high expectations yet it is an environment where the team spirit inspires everyone to do their best All DXP employees play a vital part in the organization and are treated with respect By applying to DXP you will have the opportunity to speak with some of the most respected professionals in the industry <p> <p>DXP offers a comprehensive benefits package including Medical Dental Vision Flexible Spending 401k paid holidays Life and Disability Insurance and additional supplemental products EOEMFDV<p>
IT Support Engineer
Company: Executech
Location: Other US Location
Posted Mar 12, 2024
<p><span><span><span><span><span>IT Support Engineers should be able to execute with a high degree of success in integrating andor solving problems in environments rich in Windows Server Exchange Office 365 IIS networking VPNs firewalls backup systems and more They should be strong in all the most common Microsoft cloud amp networking technologies In addition to strong technical aptitudes backed by at least 2 years of in the trenches experience this person is a good communicator and a person who can manage well when the client is in a pickle and really needs strong guidance This person should be prompt andor know the importance of communicating ETAs to clients<span><span><span><span><span><br ><span><span><span><span><b><span>Position Responsibilities<span><b><span><span><span><span><p> <ul><li><span><span><span><span><span><span>DAILY time entry accounting for work performed <span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Realtime tracking of ticket notes <span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Mentor Tier I engineers with Difficult Tier 1 Tickets<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Mentor Tier I engineers with Intro Tier II Tickets<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Field Tier II support tickets<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Triage Tier III support tickets<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Responding to clients in a timely manner<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Notifying Service Coordinator of escalations<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Collaborate with Tier 1 and Tier 3 technicians on escalated customer support requests<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Document resolutions and create knowledge base articles <span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Must provide quality customer service skills in all forms of communication <span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Recognize and communicate potential issues immediately for rapid resolution<span><span><span><span><span><span><li> <li><span><span><span><span><span>Establishing good relationships with all departments and colleagues<span><span><span><span><span><li> <li><span><span><span><span><span><span>Documentation of Client Networks<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Takes ownership of tasks and follows through to ensure complete resolution<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Takes a personal interest in and responsibility for quality of work they perform or are associated with<span><span><span><span><span><span><li> <li><span><span><span><span><span>Installing maintaining and troubleshooting computers printers phones and other peripheral equipment<span><span><span><span><span><li> <li><span><span><span><span><span>Critical Application installation<span><span><span><span><span><li> <li><span><span><span><span><span><span>Ability to travel onsite to clients location on a regular basis<span><span><span><span><span><span><li> <ul><p><span><span><span><span><b><span>Knowledge Skills andor Abilities Required<span><b><span><span><span><span> <p><ul><li><span><span><span>Must be flexible prioritize workload able to manage multiple tasks<span><span><span><li> <li><span><span><span>Ability to shift focus and priorities throughout the day<span><span><span><li> <li><span><span><span>Ability to effectively handle stress and pressure consistent with the job duties and industry <span><span><span><li> <li><span><span><span><span><span>Ability to pay close attention to detail while performing technically detailed tasks<span><span><span><span><span><li> <li><span><span><span><span><span>Ability and willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members<span><span><span><span><span><li> <li><span><span><span>Professional pleasant and patient in demeanor<span><span><span><li> <li><span><span><span>Excellent organizational written and verbal communication skills are necessary<span><span><span><li> <li><span><span><span><span><span>Is selfmotivated and can be selfdirected when necessary<span><span><span><span><span><li> <li><span><span><span><span><span>Enjoys sharing information supporting others and working on a team to achieve team goals<span><span><span><span><span><li> <li><span><span><span><span><span>Ability to provide accurate time estimates for how long a task will take<span><span><span><span><span><li> <li><span><span><span>Experience required with Windows operating systems<span><span><span><li> <li><span><span><span>Understanding of TCPIP and troubleshooting Internet connectivity<span><span><span><li> <li><span><span><span><span><span>Experience with routers and firewalls<span><span><span><span><span><li> <li><span><span><span><span><span>Experience with Terminal Services<span><span><span><span><span><li> <li><span><span><span><span><span>Understanding of relationship between switches hubs patch panels and connecting nodes to a network<span><span><span><span><span><li> <li><span><span><span><span><span>Understanding of DNS services<span><span><span><span><span><li> <li><span><span><span><span><span>Working Knowledge Firewall Technologies Sophos and Cisco<span><span><span><span><span><li> <li><span><span><span><span><span>Working Knowledge of Wireless Technologies<span><span><span><span><span><li> <ul><p><span><span><span><span><b><span>Requirements<span><b><span><span><span><span> <p><ul><li><span><span><span><span><span>Ability to prioritize tasks and adapt to changes quickly<span><span><span><span><span><li> <li><span><span><span><span><span>Interpersonal skills such as telephony skills communication skills active listening and customer care<span><span><span><span><span><li> <li><span><span><span><span><span>Must be able to work with a team and broad user community<span><span><span><span><span><li> <li><span><span><span><span><span>Ability to lift and move gt50lb<span><span><span><span><span><li> <li><span><span><span><span><span>Must pass a background check<span><span><span><span><span><li> <ul><p><span><span><span><span><b><span>Credentials and Experience<span><b><span><span><span><span> <p><ul><li><span><span><span><span><span><b><span>Engineer with two to four years experience<span><b><span><span><span><span><span><li> <li><span><span><span><span><span><span>Minimum 2 years experience Switching VLAN Routing Firewalling Support<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Minimum 2 years experience Wireless Networking<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Minimum 2 years experience Server Hardware Technologies CPURAIDSCSI Support<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Minimum 2 years experience Data Backup and Recovery Support Corporate Antivirus Support VPN Connectivity Support<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Has at least one certification The following certifications are preferred MCITP MCP CCNACCDACCNP Project+ Network+ Apple A+ Net + Security +<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Solid dependable engineer follows directions and maximizes billing opportunities<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Consistently receives good client feedback<span><span><span><span><span><span><li> <ul><p><p>