Night Shift Jobs in Remote
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Head of Business Operations
Company: Beam Impact Inc
Location: Remote
Posted Mar 10, 2024
<p><span>About Beam<span><p> <p><br ><p> <p>At Beam were on a mission to shift $10B from brands to nonprofits by creating what loyalty would look like if it were designed for todays customers In the last year weve funded 4M+ meals for foodinsecure communities the prevention of 1M+ lbs of CO2 and more<p> <p><br ><p> <p>Across our network of 90+ missiondriven brands like Instacart Roots Canada and Parade we let you make ~1 of every purchase go to a highimpact nonprofit you choose from a curated set reflecting what the brand stands forat no extra cost <p> <p><br ><p> <p>As customers see how their dollars are going towards goals like funding the removal of 10K lbs of plastic from the ocean Beam builds emotional buyin We lift average order value by 15 and convert 30 more customers to make a second purchase within 90 daysfar outperforming traditional loyalty especially with millennials and Gen Z <p> <p><br ><p> <p>Our work to help people turn their spending power into tangible impact every day has been recognized by Forbes 30 Under 30 for Social Impact SXSW Cannes Lions and more <p> <p><br ><p> <p><br ><p> <p><br ><p> <p><span>About the role <span><p> <p><br ><p> <p><span>Are you looking for a highly motivated team working together to build a category defining product driving massive social impact <span>The Head of Business Operations will play a pivotal role in driving operational excellence and facilitating special projectsstrategic initiatives within the organization This position is both strategic and handson requiring a versatile leader who can balance highlevel thinking with a keen attention to detail A successful leader in this role will work closely with the executive team and crossfunctional leaders to optimize processes foster collaboration and contribute to the overall growth and success of the company<p> <p><br ><p> <p><span>As with any fastgrowing earlystage team responsibilities are likely to evolve The Head of Business Operations can expect to work directly with Beams cofounders the CEO amp the CTO and crossfunctionally across CS Sales Product Integration and Engineering teams<span><p> <p>Develop and implement efficient and scalable operational processes across various business functions<p> <p>Identify and address operational bottlenecks to enhance productivity and streamline workflows<p> <p>Lead and collaborate with crossfunctional teams to ensure alignment with business goals<p> <p>Work closely with the executive team to contribute to the development and execution of the companys strategic initiatives<p> <p>Conduct thorough analyses of market trends competitors and internal performance to inform strategic decisionmaking<p> <p>Collaborate with the finance team to monitor and manage budgetary considerations invoicing revenue operations amp forecasting<p> <p><br ><p> <p><span>About you<span><p> <p><br ><p> <p><span>This is a clientfacing role for someone who wants to join a company on a path to major scale while creating tremendous social good The ideal candidate is analytical tenacious energetic driven by impact and loves a challenge They excel at written and inperson storytelling extracting insights from data and teambuilding<span><p> <p><br ><p> <p><span>Requirements include <span><p> <p> <span>612 years of experience in Business Operations Strategic Finance at a highgrowth SaaS company including at least 2 years of managerial experience<span><p> <p> <span>Having joined a SaaS org at an early stage Seed Series A Series B and having scaled within it over 2+ years<span><p> <p> <span>Having previously owned a revenuerelated KPI and having had experience communicating ROI <span><p> <p> Biz Ops experience at an ecomm enablementsubscription based usage model tech company<p> <p> <p><p><span>Benefits<span><p> <p><br ><p> <p> Unlimited PTO with a required minimum of at least 2 weeks off per year<p> <p> Flexible work from home policy<p> <p> Competitive salary<p> <p> Significant company stock options<p> <p> Partial 401k match<p> <p> Healthcare vision dental fully covered<p> <p> Paid parental leave for all parents<p> <p><br ><p> <p><span>Perks<span><p> <p><br ><p> <p><span><span><span> <span> $100 month in wellbeing stipend to be used at your discretion eg gym membership mental health resources like yoga classes amp meditation app subscriptions<p> <p> $750 year in professional development eg conferences courses books<p> <p> Option to work in our gorgeous NYC HQ with sunlight plants drinks snacks music and energy<p> <p> Regular team events and volunteering<p> <p> Regular onsites every 46 months for the entire Beam team to come together for teambuilding in NYC <p> <p> $1000 referral bonuses for every new member of the growing Beam team that you send our way<p> <p><br ><p> <p><br ><p> <p><span>Beam is an equal opportunity employer and we value diversity We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status or any other characteristic protected by law<span><p> <p><span>We are a remotefriendly company that is able to hire in all 50 states and DC and Canada We cant sponsor working visas so all applicants will need to have work authorization in the US or Canada<span><p> <p><p>
FP&A Manager
Company: Webflow
Location: Remote
Posted Mar 11, 2024
<p><span>At Webflow our mission is to bring development superpowers to everyone Webflow is the leading visual development platform for building powerful websites without writing code By combining modern web development technologies into one platform Webflow enables people to build websites visually saving engineering time while clean code seamlessly generates in the background From independent designers and creative agencies to Fortune 500 companies millions worldwide use Webflow to be more nimble creative and collaborative Its the web made better <span><p> <p>Were looking for an experienced FPampA Manager who will own the FPampA planning and reporting tool and will support critical FPampA processes including budget forecast close management reporting etc As the owner of the FPampA planning and reporting tool this role will be responsible for managing the integration consolidation refresh cycles to support close forecast and budget cycles This person will play a key role in developing standardized and scalable reporting solutions You will be a good fit if you have systems focus experience used for planning and reporting in a corporate finance environment have a proven track record of partnership and delivering results and are passionate about enabling financial processes modeling and reporting and analyses <p> <p><b><strong>About the role <strong><b> <p><ul><li>Location Remotefirst United States BC amp ON Canada <li> <li>Fulltime<li> <li>Exempt<li> <li>The cash compensation for this role is tailored to align with the cost of labor in different US geographic markets The base pay for this role ranges from $118000 in our lowest geographic market up to $166300 in our highest geographic market These figures are in $USD and apply to candidates in the United States The specific base pay within the range will be determined by the candidates geographic location jobrelated experience knowledge qualifications and skills<li> <li>Reporting to the Director of Corporate Finance<li> <ul><p>As an FPampA Manager youll <p> <ul><li>Lead implementation design and maintenance of FPampA planning and reporting software serve as a key expert user and administrator as a primary point of contact for troubleshooting and support to the broader FPampA team<li> <li>Maintain data integrity across systems to ensure the FPampA planning and reporting software is accurate for actuals data hierarchies cost centers general ledger accounts etc<li> <li>Create reporting templates and dashboards using source data to provide visualization to the endusers and their business partners<li> <li>Participate in the annual budgeting process monthly and quarterly forecasts and long term planning<li> <li>Develop datadriven analyses and metrics to identify key trends potential risks and opportunities and analyze current and past trends in KPIs<li> <li>Partner with department leaders to manage budgets and provide financial oversight to support daily operations<li> <li>Ad hoc modeling analysis and reporting as required<li> <ul><p>In addition to the responsibilities outlined above at Webflow we will support you in identifying where your interests and development opportunities lie and well help you incorporate them into your role<p> <p><b><strong>About you <strong><b> <p><p>Youll thrive as an FPampA Manager if you<p> <ul><li>Proven track record and experience in FPampA in a fast growing technology business that scaled during your time there<li> <li>Strong understanding of accounting and FPampA concepts growth payback ROI on investments<li> <li>Excellent communicator with the ability to distill complex issues and detailed analysis into simple structured frameworks with concrete action plans<li> <li>Highly proficient with data statistical tools and spreadsheets a spreadsheet guru<li> <li>Experience with software such as NetSuite Adaptive Anaplan Workday Procurement and other ERP systems<li> <li>Have systems Admin experience designing architecting and implementing FPampA Software tools such as Adaptive Anaplan or gen3<li> <li>Selfstarter and able to operate independently with a degree of autonomy while maintaining a focus on delivery integrity prioritization and excellence<li> <li>Comfort with ambiguity and uncertainty in a rapidly evolving business landscape and able to adapt to changes in priorities and plans<li> <li>Empathetic curious and humble attitude with a willingness to shift from highlevel strategic thinking to stepping in and helping to drive implementation alongside functional teams<li> <li>Bonus points experience with this work at both a preipo and public tech company<li> <ul><p><span>Even if you dont meet 100 of the above qualifications you should still seriously consider applying Research shows that you may still be considered for a role if you meet just half of the requirements<span><p> <p><strong>Our Core Behaviors<strong><strong><br ><strong><p> <ul><li><strong>Obsess over customer experience<strong><span> We deeply understand <span><em><span>what<span><em><span> were building and <span><em><span>who<span><em><span> were building for and serving We define the leading edge of whats possible in our industry and deliver the future for our customers<span><li> <li><strong>Move with heartfelt urgency<strong><span> We have a healthy relationship with impatience channeling it thoughtfully to show up better and faster for our customers and for each other Time is the most limited thing we have and we make the most of every moment<span><li> <li><strong>Say the hard thing with care<strong><span> Our best work often comes from intelligent debate critique and even difficult conversations We speak our minds and dont sugarcoat things and we do so with respect maturity and care<span><li> <li><strong>Make your mark<strong><span> We seek out new and unique ways to create meaningful impact and we champion the same from our colleagues We work as a <span><em><span>team<span><em><span> to get the job done and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates<span><li> <ul><p><b><strong>Benefits amp wellness<strong><b> <p><ul><li><span>Equity ownership RSUs in a growing privatelyowned company<span><li> <li><span>100 employerpaid healthcare vision and dental insurance coverage for employees and dependents US fulltime Canadian workers working 30+ hours per week as well as Health Savings AccountHealth Reimbursement Account dependent on insurance plan selection Employees also have voluntary insurance options such as life disability hospital protection accident and critical illness<span><li> <li><span>12 weeks of paid parental leave for both birthing and nonbirthing caregivers as well as an additional 68 weeks of pregnancy disability for birthing parents to be used before child bonding leave Employees also have access to family planning care and reimbursement<span><li> <li><span>Flexible PTO with an mandatory annual minimum of 10 days paid time off and sabbatical program<span><li> <li><span>Access to mental wellness coaching therapy and Employee Assistance Program<span><li> <li><span>Monthly stipends to support health and wellness as well as smart work and annual stipends to support professional growth<span><li> <li><span>Professional career coaching internal learning amp development programs<span><li> <li><span>401k plan and financial wellness benefits like CPA or financial advisor coverage<span><li> <li><span>Commuter benefits for inoffice workers<span><li> <ul><p><em><span>Temporary employees are not eligible for paid holiday time off accrued paid time off paid leaves of absence or companysponsored perks<span><em><p> <p><b><strong>Be you with us<strong><b> <p><p><span>At Webflow equality is a core tenet of our culture We are <span><span>committed<span><span> to building an inclusive global team that represents a variety of backgrounds perspectives beliefs and experiences Employment decisions are made on the basis of jobrelated criteria without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other classification protected by applicable law<span><p> <p><b><strong>Stay connected<strong><b> <p><p><span>Not ready to apply but want to be part of the Webflow community Consider following our story on our Webflow Blog LinkedIn Twitter andor Glassdoor <span><p> <p><b><strong>Please note<strong><b> <p><p><em><span>To join Webflow youll need valid US or Canadian work authorization depending on the country of employment<span><em><p> <p><em><span>If you are extended an offer that offer may be contingent upon your successful completion of a background check which will be conducted in accordance with applicable laws We may obtain one or more background screening reports about you solely for employment purposes<span><em><p> <p><em datastringifytype=italic>Protecting your privacy and the security of your data is a longstanding top priority for Webflow Please consult our Applicant Privacy Notice <em><em datastringifytype=italic>to know more about how we collect use and transfer the personal data of our candidates<em><p> <p> <p> <p><br ><p>
Technical Support Engineer
Company: Grin
Location: Remote
Posted Mar 11, 2024
<div> <p><span><strong><span>Company Overview and Culture <span><strong><span><p> <p><span>Our culture is a teamfirst mentality built on the Core Values of <strong>Customer Love Growth Ownership Authenticity <strong>and<strong> One Team<strong> which is shared by every single employee For us at GRIN this means we prioritize our customers when making decisions grow as individuals personally and professionally which drives business growth celebrate our wins own our failures learn from our mistakes and expect everyone to do the right thing bring our whole selves to work each day and know that we can accomplish more when we work together with humility <span><p> <p><span>At GRIN we dont just accept differences we celebrate it we support it and we thrive on it for the benefit of our employees our product and our community We champion and encourage those who bring different perspectives ideas and creativity to join our team dedicated to bringing people together across the globe GRIN is proud to be an equal opportunity workplace where we welcome all people regardless of sex gender identity race ethnicity disability or other lived experience GRIN was founded in Sacramento CA and is committed to 100 remote work<span><p> <p><em><span>GRIN is able to hire employees in all US states except Alaska Hawaii and US Territories <span><em><p> <p><br ><p><div> <p>As our newest <strong>Technical Support Engineer <strong>at GRIN youre not just fixing issues youre ensuring our customers are empowered for a successful journey through our platform Teamwork is at the heart of our culture and we believe in combining our strengths to deliver the best experience for our customers and peers You will familiarize yourself with every nook and cranny of GRIN and be the knight in shining armor or the wizard with a keyboard for all usability and technical challenges our users face <p> <p><strong>What will be in your daily quest log<strong><p> <ul><li>Connect 11 with our users Theyre awesome and so are you Help them out via chat email and the occasional video call<li> <li>Tend to your queue and ensure customer issues are resolved accurately and quickly escalate the big dragons and keep an eye out for patterns or emerging conundrums<li> <li>Be the goto guru for everything GRIN Understand not only our platform but also the unique ways our customers interact with it so they can thrive<li> <li>Dive into the data Keep things tidy and classified to ensure were providing actionable insights to our Product and Engineering teams<li> <li>Harness that inventive spirit Brainstorm and implement smart solutions to meet the dynamic needs of our team and customers<li> <li>Join forces with your team We believe in the collective strength of our guild By collaborating sharing insights and supporting one another we strive to achieve an enriching and fulfilling team culture<li> <li>Be ready for side quests to expand your skillset and unlock achievements for the business <li> <ul><p><strong>What should be in your skill tree<strong><p> <ul><li>Experience <li> <ul><li>You have at least 2 years battling in a remote technical support role with a proven track record of being able to prioritize and embark on many quests at once<li> <li>You possess a passion for problemsolving You see a puzzle you solve it and teach others how<li> <li>Your written and verbal communication skills are that of a royal bard <li> <ul><li>Knowledge<li> <ul><li>You are familiar with the SaaS wilderness<li> <li>You have a strong understanding of the vast world of eCommerce social networks and creator marketing<li> <li>You are wellacquainted with the lands of Instagram Facebook TikTok YouTube and similar<li> <ul><li>Adaptable and Curious<li> <ul><li>The digital realm changes often and youre the adaptable adventurer ready to tackle new challenges<li> <li>You are naturally curious You enjoy a mystery and are driven to explore understand and innovate<li> <ul><li>Reliable and Collaborative<li> <ul><li>You have topnotch time management Because heroes are always punctual<li> <li>You embody personal responsibility and value transparent communication<li> <li>You dont just enjoy working with others you thrive on it Always a step ahead you actively seek out collaboration<li> <ul><li>Bonus points if youve used Intercom<li> <ul><p><strong>When youre on duty<strong> <p> <ul><li>Be ready to embark on your daily quests in a shift between 6am 5pm <strong>Pacific Time<strong> Monday Friday <li> <li>Shift flexibility may be required depending on business needs <li> <li>And sometimes the realm needs you on holidays<li> <ul><p><br ><br ><p><div> <div> <div> <p>GRIN is committed to fair and equitable compensation practices Final compensation for the role will depend on a number of factors including a candidates qualifications skills competencies and experience as it relates to the role<p> <div> <p>United States Hourly Pay Range<p> <p><span>$25<span><span><span><span>$30 USD<span><p> <div> <div> <div> <p><span>We recognize the imposter syndrome might show its head as you read through this job description and although you might not check every box we dont want to miss out on the possibility of speaking with a perfectly imperfect candidate So if you think you have what it takes apply today and lets discuss<span><p> <p><br ><p><p><span><strong>US Total Rewards<strong><span><p> <ul><li><span>16 days of PTO + 10 Sick Days + 14 paid holidays<span><li> <li><span>Medical Dental and Vision insurance<span><li> <li><span>401k program plus company match<span><li> <li><span>Paid Child Bonding Leave<span><li> <li><span>Home Office set up + CoWorking Space Reimbursement <span><li> <li><span>Employee Stock Option Program<span><li> <li><span>GRIN SWAG<span><li> <li><span>Tons of growth opportunity<span><li> <li><span>LIRemote<span><li> <ul><div>
Senior Associate - IT Helpdesk
Company: Sutherland
Location: Remote
Posted Mar 11, 2024
<p><b>Company Description<b> <p><p>Sutherland is an experienceled digital transformation company that can help your business achieve nonlinear growth by delivering exceptionally engineered experiences for your very human customers and employees We do this by combining humancentered design with the scale and accuracy of realtime analytics AI cognitive technology and automation<p> <p>We work with businesses across a broad range of industries including Banking amp Financial Services Insurance Healthcare Retail Telecommunications Media amp Entertainment Technology Travel amp Hospitality and Logistics<p> <p><b>Job Description<b> <p><p>To act as the central point of contact between the user and IT Service Management To handle incidents and requests and provide an interface for other activities such as Change Problem Configuration Release Service Level and IT Service Continuity We are a group of dynamic and driven individuals If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed we want to work with you<p> <p><strong>Senior Associates in this role get to<strong><p> <ul><li><strong>Enable the workforce <strong> Act as point of contact for all technical related issues and requests Provide appropriate customer service Drive all tickets to closure on time Handle calls amp tickets within the defined SL<li> <li><strong>Support the team<strong> Build good rapport with the customers as well as within team<li> <li><strong>Keep management updated <strong>Keep management updated on major outages being reported to GSD<li> <li><strong>Help others <strong>Work as a team and help each other with issuesrequests that need to handled daily basis<li> <ul><p><b>Qualifications<b> <p><ol><li>Excellent communication Skills Verbal and Written<li> <li>Good knowledge on Windows OS troubleshooting MS Office application<li> <li>Basic Hardware troubleshooting skills<li> <li>Willing to work on in night shifts<li> <li>Willing to assist our internal customers over the phone<li> <li>Understanding of Active Directory Services it will be an added advantage if the candidate possesses MCP certification<li> <li>ITIL Foundation Certification is a Value added<li> <li>To provide time critical support to our internal employees ensuring maximum efficiency to achieve customer satisfaction <li> <li>Document all Service Desk interactions in the form of incident PhoneWebWalkin<li> <li>Ensures all Tickets Processed handled accordingly and documented<li> <li>Active Directory User Management as a DaytoDay Activity<li> <li>Graduate in any stream can be considered for the position<li> <ol><p><b>Additional Information<b> <p><p>Tier 2 Technicians role is that of providing first level support through taking calls and handling the resulting incidents or Service Requests using the incident management and request fulfillment processes in line with Service Desk objectives<p>
Client Account Manager
Company: Intelligent Technical Solutions
Location: Remote
Posted Mar 11, 2024
<p><strong>Job Description<strong><p> <p>As a <strong>Client Account Manager <strong>at Intelligent Technical Solutions you are expected to have the ability to understand technological solutions for clients while understanding the relationship skills necessary to communicate effectively with all clients<p> <p><strong>Job Responsibilities<strong><p> <ul><li>Grow existing accounts within the assigned territory<li> <li>Providing IT consulting sales support to clients in an assigned territory or customer base<li> <li>Uncover new business opportunities with existing clients<li> <li>Sell IT phone and Internet services to existing client<li> <li>Develop and present solutions based on customers business requirements<li> <li>Ability to understand various ways a solution may be delivered and anticipate what will work best for client<li> <li>Analyze client needs and create supporting documentation to outline these needs<li> <li>The ability to work collaboratively in a team environment to create tailored client solutions<li> <li>Use company CRM and knowledge management tools in order to provide various levels of sales reporting<li> <li>Check in with clients regularity based on client revenue<li> <li>Coordinate meetings appointments or other touch points for client engagement<li> <li>Create a strategic plan for highlevel accounts<li> <li>Prepare quotes for technical projects<li> <li>Present Strategic Business Reviews within specified<li> <ul><p><strong>Job KPIs<strong><p> <ul><li>3 Strategic Business Reviews Presentations Reviewed<li> <li>Update Opps Weekly<li> <li> <li><li>3 Strategic Business Reviews Presented weekly<li> <ul><div dataui=jobrequirements> <p><strong>Job Requirements<strong><p> <ul><li>A home office set up that meets the following<li> <ul><li>A working computer with minimum of 8gb RAM i5 Windows10 or macOS Big Sur <li> <li>Stable internet connection with at least 5mbps download and upload<li> <li>A quality headset with noise cancellation feature for meetings <li> <li>A mobile phone that has the capacity to install the Microsoft Authentication app <li> <li>HD webcam<li> <li>2nd Monitor <li> <li>UPS Uninterruptible Power Supply<em> <em>if using a desktop Not needed if using a laptop<br ><em>Note If you dont have a UPS or a secondary monitor the company is willing to cover the initial expenses for acquiring these items The total cost will be deducted from your salary over a threemonth period<em><li> <ul><li>A very strong cultural fit the ITS way Our core values will be discussed during the interview <li> <li>Excellent command of the English language both spoken and written <li> <li>Able to work full time 40 hours a week <strong>800AM to 500PM Pacific Standard Time PST from Monday to Friday<strong><li> <li>Able to pass our online behavior and cognitive assessments <li> <li>Able to provide NBI Clearance for PH applicants<li> <ul><p><strong>Compensation<strong><p> <p>Pay rate starts from <strong>$500hr<strong> and may vary by experience and location<p> <p><strong>Benefits<strong><p> <ul><li>Paid US Holiday<li> <li>Night Shift Bonus<li> <li>Paid Time Off 15 Vacation Days per year<li> <li>Comprehensive Health Plans HMO Employee amp Dependents<li> <li>Life and Accident Insurance<li> <li>Accident and Disability Coverage<li> <li>Companypaid training and certification<li> <li>Health amp Wellness Program<li> <li>Dental amp Vision<li> <li>Salary Advancement<li> <ul><p><br ><p><p><strong>You have the option to speed up your application process by following the twostep approach below or simply Submit Application by filling out the form Apply for This Job <strong><strong>Then someone from our team will reach out to you as soon as possible<strong><strong><strong><p> <p>Step 1 Complete this prerecorded video interview <strong dataredactortag=strong>PRERECORDED VIDEO INTERVIEW<strong><p> <p>Step 2 Please go to this link for a short technical quiz<strong dataredactortag=strong> PREEMPLOYMENT ASSESSMENT<strong><p> <p><br ><b> <b><p><div> <p><br ><b> <b><p>
Talent Acquisition Market Intelligence Analyst (Remote)
Company: CrowdStrike
Location: Remote
Posted Mar 10, 2024
<p>WeAreCrowdStrike and our mission is to stop breaches As a global leader in cybersecurity our team changed the game Since our inception our market leading cloudnative platform has offered unparalleled protection against the most sophisticated cyberattacks Were looking for people with limitless passion a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity Consistently recognized as a top workplace CrowdStrike is committed to cultivating an inclusive remotefirst culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level Interested in working for a company that sets the standard and leads with integrity Join us on a mission that matters one team one fight<br ><b>About the Role<b><br >Talent Operations is the function team members and processes responsible for enabling the overall talent organization to work more effectively to execute locally and at scale and to create new value by incorporating more modern practices deploying more innovative technologies and delivering more consistent outcomes<br >This role works under the Talent Operations Program Manager whose main focus is to deliver programs processes and systems that help the overall Talent Acquisition team be more effective in their work The Talent Ops Program team is responsible for many cross functional initiatives as well as our Talent Systems which includes administration and user training This role will be responsible for not only assisting the Program Manager on a variety of projects and system admin duties but will be a key part of our Talent Acquisition market research efforts This market research work will help enable the Talent team and the greater HR organization to make better insights hire better and more effectively and transform the way our recruiters work and partner with the business If you are data driven detail oriented and looking to make an immediate and large scale impact to an organization then apply today<br >This role is open to candidates who can work remotely within the United States with a preference for someone in the West Coast PST time zone or located by our Irvine CA office<br ><b>What Youll Do<b><br ><p><ul><li>Breakdown of Role percentages are likely to change as projectsteam priorities shift throughout the year<br ><ul><li>60 Talent Acquisition Market ResearchAnalysis<li> <li>20 Talent Systems Administrative Work<li> <li>20 Other Talent Operations Project Support<li> <ul><li> <ul><ul><li>Aggregate and analyze recruitment market research data to assist in building programs trainings and toolkits that help our Talent Acquisition team to differentiate CrowdStrike as an industry leader and win toptier talent<li> <li>Market research across multiple platforms including but not limited to LinkedIn Recruiter Talent Insights Seekout ATSCRM systems and other search engines<li> <li>Continued maintenance of our existing toolkits data documentation and training that includes research note taking data collection from the Talent team and data entry<li> <li>Administrative duties such as taking meeting notes from relevant project calls and recording meeting agendas scheduling team meetings and sending out updates to the greater Talent Acquisition team and supporting the Program Manager in completion of tasks<li> <li>Working as an administratorSME on the Avature platform training provided experience using AvatureCRM systems andor ATS systems is a bonus<li> <ul><p><br ><b>What Youll Need<b><br ><p><ul><li>Strong skills with ExcelGoogle Sheets You are able to navigate spreadsheets like a pro and are a wiz with filters sorting pivot tables formulas and more<li> <li>Data DrivenAnalytical Mindset You are comfortable thinking about and solving problems with the data and facts in mind and can sift through large amounts of data to find patterns and make sense of what the information is telling you<li> <li>Communication Written and verbal communication are one of your strong suits You are able to strike up a conversation with individuals in the organization at all levels in a professional manner and can draft a teamwide update email no problem<li> <li>Attention to Detail You have an eye for editing and revising until something is near perfect and make sure that nothing falls through the cracks You are organized and can stay on top of multiple projects at the same time<li> <li>Research Experience If you dont know something you take initiative to get the information you need You can sift through different avenues until you find what you are looking for can dig deep and read between the lines<li> <ul><p><br ><b>Bonus Points<b><br ><p><ul><li>Bachelors Degree or 2+ years of equivalent work experience<li> <li>Talent Systems experiencefamiliarity We use Workday ATS Avature CRM LinkedIn Seekout and other smaller talent systems in our day to day work While you dont need to have experience in these to do the job well provide the training a familiarity with talent systems and how they function is a plus<li> <li>Knowledge or interest in Talent Acquisition teams or a recruiting background We dont expect you to be a recruiting wiz but a healthy interest in Talent Acquisition and how a Recruiting department functions at a large and growing software company will definitely make the job more interesting<li> <ul><p><br >LIRemote<br >LISC1<br ><b>Benefits of Working at CrowdStrike<b><br ><p><ul><li>Remotefirst culture<li> <li>Market leader in compensation and equity awards<li> <li>Competitive vacation and flexible working arrangements<li> <li>Comprehensive and inclusive health benefits<li> <li>Physical and mental wellness programs<li> <li>Paid parental leave including adoption<li> <li>A variety of professional development and mentorship opportunities<li> <li>Offices with stocked kitchens when you need to fuel innovation and collaboration<li> <ul><p><br >We are committed to fostering a culture of belonging where everyone feels seen heard valued for who they are and empowered to succeed Our approach to cultivating a diverse equitable and inclusive culture is rooted in listening learning and collective action By embracing the diversity of our people we achieve our best work and fuel innovation generating the best possible outcomes for our customers and the communities they serve<br >CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action If you need reasonable accommodation to access the information provided on this website please contact Recruitingcrowdstrikecom for further assistance<br >CrowdStrike participates in the EVerify program <br >Notice of EVerify Participation<br >Right to Work<br >CrowdStrike Inc is committed to fair and equitable compensation practices The base salary range for this position in the US is $55000 $90000 per year + variableincentive compensation + equity + benefits A candidates salary is determined by various factors including but not limited to relevant work experience skills certifications and location<br >Expected Close Date of Job Posting is02282024<p>
Systems Operations Analyst - Insurance
Company: Credible
Location: Remote
Posted Mar 11, 2024
<div> <p><strong datastringifytype=bold>Who is Credible<strong><p> <p>We are a marketplace where users can compare personalized prequalified rates and quotes from multiple lenders and carriers for student loans mortgages personal loans and insurance <p> <p>Were challenging the status quo by giving power to the consumer We believe in a world where ethical lending and insurance can coexist so we set out to build innovative platforms that actually work for customers Our mission is to help people find the best loan or insurance policy possible <p> <p>We believe researching and buying loans or insurance shouldnt be confusing or complex so weve focused on simplicity Weve created the only unbiased loan and insurance buying process out there which makes finding options straightforward and clear <p> <div> <p><b><strong>About the role<strong><b> <p><p>The Operations Analyst will be responsible for supporting Credibles marketplace systems You will help drive process efficiency and system optimization by identifying areas of improvement for our Product and Product Operations teams and research and document requirements for new features You will function as the systems SME to support the vertical and troubleshoot softwarerelated issues<p> <p><br ><p><p><strong>Essential Duties and Responsibilities<strong><p> <p><br ><p><ul><li>Systems management<li> <ul><li>Write requirements and troubleshoot insurance carrier eligibility tickets<li> <li>Write requirements and troubleshoot insurance prequalification question logic tickets<li> <li>Write requirements and troubleshoot insurance carrier onboarding tickets<li> <li>Write requirements and troubleshoot insurance payments and checkout tickets<li> <li>Write requirements troubleshoot and manage third party insurance integrations<li> <li>Write requirements and troubleshoot RCE related tickets<li> <ul><li>Documentation<li> <ul><li>Write and consistently update insurance documentation<li> <ul><li>Analytics<li> <ul><li>Complete policylevel analyses<li> <li>Complete analyses on eligibility and integrations<li> <li>Build reports and dashboards to quantify product health metrics related to eligibility coverage and backoffunnel conversion<li> <ul><li>Collaboration<li> <ul><li>Collaborate directly with Credible teams<li> <li>Collaborate directly with external vendors and partners of Credible<li> <li>Speak to Systems Operations priorities and efforts with other teams and outside vendors and partners<li> <ul><ul><p><br ><strong>What you will bring to the position <strong><p> <p><br ><p><ul><li>Demonstrated oral and written communication skills <li> <li>Demonstrated research and analytical skills <li> <li>Ability to professionally interface with outside vendors<li> <li>Ability to work on multiple tasks simultaneously and switch gears quickly<li> <li>Highly selfmotivated and detail oriented you ask the right questions to get to the root of complex issues<li> <li>Strong organizational skills understanding of how separate software components form a coherent system<li> <li>Strong sense of ownership<li> <ul><p><br ><p><p><br ><strong>Education andor Experience <strong><p> <p><br ><p><ul><li>Bachelors degree or 12 years of related experience andor training required or equivalent combination of education and experience <li> <li>Ability to manage multiple projects at the same time and shift priorities quickly <li> <li>Experience using JIRA proficient in Excel some Python SQL or other DB interface tools<li> <ul><p><br ><p><p><strong>Nice to have<strong><p> <p><br ><p><ul><li>Experience with Salesforce or related CRM software<li> <li>Familiarity with SumoLogic or similar DevOps tools<li> <li>Experience with API implementation and testing<li> <ul><p><br ><p><p>Credible is open to hiring candidates in the following locations California Colorado Connecticut Florida Georgia Illinois Indiana Kentucky Massachusetts Michigan Missouri Nevada New Jersey New Mexico New York North Carolina South Carolina Texas Tennessee Utah Virginia Washington<p> <p><br ><br ><p><div> <div> <div> <p>Pursuant to state and local pay disclosure requirements the pay ranges for this role with final offer amount dependent on education skills experience and location are listed below This role is also eligible for an annual discretionary bonus various benefits including medicaldentalvision insurance a 401k plan paid time off and other benefits in accordance with applicable plan documents<br >View more details about Credible Benefits<p> <div> <p>California New York City and Westchester County NY Pay Range<p> <p><span>$80000<span><span><span><span>$83000 USD<span><p> <div> <div> <p>Colorado and Washington Pay Range<p> <p><span>$67000<span><span><span><span>$69000 USD<span><p> <div> <div> <div> <p><strong datastringifytype=bold>Why work at Credible<strong><p> <div> <p>We combine the intelligence expertise and confidence of a financial advisor with the approachability and honesty of a friend In other words were the friend you always wish you had in finance<p> <p>We are optimistic challengers trustworthy clever and smart We are open and transparent We strive to act as advisors by being friendly objective and open in our communication We use language that is intelligent yet approachable When appropriate well drop in a bit of wit to position ourselves as a fresh reliable voice in the financial world<p> <p>We are an equal opportunity employer and value diversity at our company We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status We will consider for employment qualified applicants with criminal histories consistent with applicable law<p> <div> <div>
Software Engineer - UI
Company: Vonage
Location: Remote
Posted Mar 11, 2024
<p><strong>Vonage Product Management Mission<strong> Vonage is the emerging leader in the $100B+ cloud communications platform CPaaS market Customers like Airbnb Viber Whatsapp Snapchat and many others depend on our APIs and SDKs to connect with their customers all over the world As businesses continue to shift to a realtime customercentric communications model we are experiencing a time of impressive growth<p> <p><strong>Why this role matters<strong><p> <p>The Engineering team at Vonage is a fast growing group of talented engineers Developers here have the opportunity to solve multiple challenges associated with high performance distributed systems and processing large volumes of data in real time<p> <p>A talented team of backend developers is looking at expanding its size in order to accelerate our platform development to support our growing customer base with a particular focus on customer interaction adding rich UI components and workflows to support the customer journey through our APIs This role will require working across teams using a microfrontend framework to add user interfaces to bridge the gap between the backend APIs and the frontend interface<p> <p>Our Engineers work on an exciting mix of both greenfield and existing projects giving them an opportunity to explore new technologies <p> <p><strong>IF THIS SOUNDS LIKE YOU CONTINUE READING BELOW<strong><p> <p><strong>What you will do<strong><p> <ul><li>Lead by example by delivering great scalable welltested code to add new features to the platform<li> <li>Collaborate with product management UXusabilityfrontend specialists QA testers and our internal users to deliver a worldclass User Experience across multiple platforms for multiple services<li> <li>Comfortable working independently within a team and across multiple teams to ensure that we deliver the best customer experience for our services<li> <ul><p><strong>What we value<strong><p> <ul><li>Getting things done Making an impact Solving complex problems Creativity Collaboration With smart people Enjoying knowing that the work we do is having a global impact by enabling never before imagined communications<li> <li>We have big goals and we want the people who join us to be selfconfident focused on customers and delivery and who are structured and committed in their approach We iterate quickly we fail fast we take smart chances We value those who will help us continue this spirit<li> <li>Values matter at Vonage We are on a mission to bring value for consumers and enterprises through global cloud based communications<li> <li>But just as important as delivering value is how we deliver that value<li> <li>We believe in integrity Both personally and professionally We believe in empowering our employees and are actively seeking entrepreneurs in training who want to help build something larger<li> <li>We have gotten to this point by being committed passionate and focused on getting things done We need more people like us If this appeals to you then we encourage you to apply<li> <ul><p><strong>What you will bring<strong><p> <p><strong>Essential Skills and Experience<strong><p> <ul><li>Strong programming skills with JavaScript Typescript and front end frameworks Vue Js ideally but React experience will be useful<li> <li>Knowledge of modern frontend build tools and workflows eg webpack Babel npmyarn scripts<li> <li>A keen sense of seeing things from our customers point of view<li> <li>A drive to always leave things better than how you found them That applies to code processes interactions with people and every other aspect of your work life<li> <li>Understanding of UX Design experience with delivering SaaSbased products and a passion for learning new technologies are a plus<li> <li>Strong understanding of responsive web design principles crossbrowser compatibility and accessibility standards eg WCAG<li> <li>Experience with automated testing frameworks and tools eg Jest Cypress Selenium<li> <li>Ability to effectively communicate problems and solutions to the different team members<li> <ul><p><strong>Nice to have<strong><p> <ul><li>HTML and CSS3<li> <li>Cloud experience ideally AWS<li> <li>SRE exposure<br ><li> <ul>
Salesforce Developer (req 1272)
Company: Granicus LLC
Location: Remote
Posted Mar 11, 2024
<p><b>The Company <b><p> <p><b>Serving the People Who Serve the People <b><p> <p>Granicus is driven by the excitement of building implementing and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn <p> <p>Over the last 25 years we have served 5500 federal state and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place With comprehensive cloudbased solutions for communications government website design meeting and agenda management software records management and digital services Granicus empowers stronger relationships between government and residents across the US UK Australia New Zealand and Canada By simplifying interactions with residents while disseminating critical information Granicus brings governments closer to the people they servedriving meaningful change for communities around the globe <p> <p>Want to know more See more of what we do here <p> <p><br ><p> <p>We are looking for someone who can take ownership of all programmatic requests They will work alongside our Salesforce team to collaborate on specifications based on stakeholder requirements validate the proposals and deliver the solutions<p> <p><br ><p> <p>Collaborating with the Salesforce Team to validate business requirements and any considerations security scalability limits<p> <p>Develop Apex classes and triggers Visualforce based on specific requirements to extend Salesforce to support business requirements<p> <p>Custom User Interface development including Visualforce pagesLightning pages Aura Components and Lightning Web Components <p> <p>Integrations Use Salesforce APIs to integrate with other systems used in the organization<p> <p>Best Practices Adhere to Salesforce best practices maintain code documentation and write maintain test classes for all custom development<p> <p>Take ownership of release cycles to implement and deploy newupdates to existing applications and code <p> <p>Integrating and maintaining business applications to Salesforce such as Boomi NetSuite Wrike<p> <p><br ><p> <p><br ><p> <p><br ><p> <p><b>Qualifications and Background<b> <p><ul><li>Required<li> <li>Salesforce Sales Service and Experience Cloud product knowledge and at least 5 years of Salesforce development experience<li> <li>Able to work independently<li> <li>Able to collaborate and communicate effectively with business stakeholders other Salesforce team members<li> <li>Certified Salesforce Platform Developer I<li> <li>Proficient with Salesforce Lightning Design System and the Salesforce development lifecycle<li> <li>Knowledge Skills and Abilities<li> <p><br ><p> <li>Required<li> <li>Experience implementing and developing in Apex LWC Visualforce and Java<li> <li>General web development experience with HTML CSS Javascript<li> <li>A proactive attitude to Salesforce enhancements and bringing existing code into best practices<li> <li>Ability to write interpret and critique technical specifications<li> <li>Experience working with large data sets and bulkification<li> <li>Soft skills the ability to gather requirements and present solutions to team<li> <p><br ><p> <li>Desirable<li> <li>Competency in other languages development XML Flex JavaScript NET SQL C++ SOAPbased web services<li> <ul><p><b>Interview process<b> <p><ul><li>Phone screen Speak to one of our talented recruiters to ensure this could be a fit<li> <li>Assessment Take a quick assessment Dont worry we will prep you<li> <li>Hiring Manager interview Talk to the hiring manager so they can learn more about you and you about Granicus<li> <li>Panel interview Meet more members on the team Learn more and share more<li> <li>Reference checks Provide 2 references so we can hear about your awesomeness<li> <li>Verbal offer Lets talk numbers benefits culture and answer any questions<li> <li>Written offer Sign a formal letter and get excited because we sure are<li> <ul><p><b>Shift timing <b> <p><ul><li>Employee shift timing is from 100 PM 1000 PM IST<li> <ul><p><b>Security and Privacy Requirements<b> <p><ul><li>Responsible for Granicus information security by appropriately preserving the Confidentiality Integrity and Availability CIA of Granicus information assets in accordance with the companys information security program<li> <li>Responsible for ensuring the data privacy of our employees and customers their data as well as taking all required privacy training in a timely manner in accordance with company policies <li> <ul>
Risk Analyst
Company: 7shifts
Location: Remote
Posted Mar 11, 2024
<div> <p><strong>7shifts is an allinone team management software platform designed for the restaurant industry Were used by 1 in 10 restaurant workers and over 45000 restaurants across North America Our mission is to simplify Team Management and improve performance for restaurants with a longterm vision of <strong datastringifytype=bold>elevating what restaurant teams can achieve together<strong><strong><p> <div> <p>As the <strong>Risk Analyst<strong> at 7shifts you will play a vital role in ensuring the financial integrity and security of our business Youll assess credit risk detect and prevent fraud and optimize transaction processes Reporting to our Senior Risk Manager youll work closely with stakeholders across various departments to develop and implement innovative risk management strategies that safeguard our companys interest without hindering our ability to thrive <p> <p>Were building an inclusive work environment that is representative of the diverse industry we have the pleasure of serving and encourage candidates from all backgrounds to apply <p> <p><strong>What youll do<strong><p> <ul><li>Assess risk for new businesses and entrepreneurs through payment application adjudication ensuring a secure financial environment<li> <li>Conduct comprehensive fraud investigations using diverse data sources to accept reject or refer transactions minimizing fraudulent activities and protecting our business and customers<li> <li>Evaluate returns risk and guide small business owners on protective measures reducing the likelihood of returns and maintaining positive customer relationships<li> <li>Proactively manage accounts collaborating with crossfunctional teams for optimal user experience retaining valuable customers and fostering longterm partnerships<li> <li>Pay meticulous attention to detail identifying fraud trends and compliance violations maintaining a secure and compliant business environment<li> <li>Contribute to the development of fraud detection systems using data analysis and SQL fortifying our defenses against fraudsters and ensuring the safety of our business and customers<li> <ul><p><strong>What you bring<strong><p> <ul><li>A strong background in merchant credit risk assessment with the ability to identify highrisk businesses in the SMB space<li> <li>Thorough understanding of best practices for preventing servicerelated returns and a track record of improving policies and operations in a fastpaced environment<li> <li>Proven experience in fraud andor compliance risk management particularly in monitoring accounts and transactions to identify fraudulent behavior in online businesses<li> <li>Familiarity with rulebased fraud detection tools and a willingness to utilize both internal and thirdparty tools<li> <li>Excellent communication skills with the ability to effectively manage relationships with small business owners<li> <li>Ability to ask the right questions to gather critical information from customers and deliver notsogreat news in a way that maintains a positive customer experience<li> <li>Resourcefulness in finding relevant realworld information and considering the bigger picture before making decisions<li> <ul><div> <p><strong>Our commitment to our team members<strong><p> <ul><li><strong>Opportunity<strong> Its an exciting time to work at 7shiftsour product is evolving and our team is scaling quickly Scale like this offers many unique learning opportunities in a short period of time accelerating the professional growth of our team members<li> <li><strong>Challenge <strong>Were tackling real problems for restaurant owners and were just getting started Working at 7shifts means playing a key role in solving those problems and elevating an entire industry<li> <li><strong>Culture <strong>Theres a reason were one of the best workplaces in North America We value integrity adaptability and collaboration in an environment that moves quickly to drive incredible impact<li> <li><strong>Equity <strong>Equity in a Series C VCbacked SaaS companyenabling every team member to be an owner of their future success<li> <li><strong>Health and Wellness <strong>Competitive health benefits right from the start lifestyle spending accounts access to corporate discounts and a parental leave program that supports caregivers during an important time in their lives<li> <li><strong>Flexibility <strong>Our team is intentional around how and where we workwhether thats remotely in person at our Toronto and Saskatoon offices or a mix of both Plus we offer an open vacation policy to encourage everyone to recharge when they need it Oh and a 90 Day Shift program that supports our team members in exploring the world<li> <li><strong>Support<strong> We set our team members up for success with the latest Apple technology a home office set up and some fun 7shifts swag to make it official Plus we take professional growth seriously and support this through coaching IDPs peer and leader feedback internal promotions and more<li> <ul><p>We thank you for your interest in joining the 7shifts team <p> <p> <p> <p>Our privacy policy can be found here <p> <div>
Spanish Bilingual Technical Support Representative L3
Company: Support Ninja
Location: Remote
Posted Mar 11, 2024
<p><span>Were obsessed with growth From enabling companies to flourish to helping careers bloom <span><p> <p><span> <span><p> <p><span>SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent Our vision is to show the world a better way to grow by developing the best people implementing the latest technology and challenging the status quo <span><p> <p><span> <span><p> <p><span>SupportNinja is a new kind of BPO Our vision is to show the world a better way to outsource by developing the best people implementing the latest technology and challenging the status quo SupportNinja helps fastgrowing tech companies by providing aroundtheclock outsourced support lead generation customer service and community management <span><p> <p><span> <span><p> <p><span>As a Ninja you are guaranteed a culture dedicated to our core values Employee Focused Always Be Humble Improve Everyday Compassionate Candor and Collectively Bring Joy<span><p> <p><br ><p> <p>Salary <b>COP 4650000<b><p> <p>Start Date <b>ASAP<b><p> <p>Work Schedule <b>900 AM 500 PM EST MondayFriday<b><p> <p>Work Set Up <b>Remote<b><p> <p>Type of Contract <b>Full Time<b><p> <p>Equipment Provision <b>Company Provided<b><p> <p><br ><p> <p><b>Job<b> <b>Summary<b> Acting as an escalation point for client Subject Matter Experts Product Support Analysts act as the primary point of contact for client technical teams Through a combination of technical investigation and troubleshooting as well as collaborating with teams PSAs offer a world class support experience for Administrators with varying degrees of technical expertise across the Enterprise Higher Education and K12 segments <p> <p><br ><p> <p>Successful candidates must have strong analytical skills and be creative problem solvers They will be able to make accurate risk assessments and demonstrate aboveaverage attention to details and competencies They are excellent communicators and are comfortable discussing technical issues with clients whose technical expertise may vary <p> <p><b>What does a day in the life as a Technical Support Representative look like<b> <p><ul><li>Utilize electronic communication by chat phone email or assignment through case tracking system to interact with users facing technical issues effectively identifying and documenting the problems they are encountering<li> <li>Conduct thorough research and implement appropriate solutions by referring to user guides technical manuals and other relevant documents<li> <li>Identify and correct improperly configured installations<li> <li>Replicate diagnose and resolve technical problems experienced by users employing troubleshooting techniques to ensure prompt resolution<li> <li>Create update and resolve support cases within defined Service Level Objectives<li> <li>Improve producttool design and functionality through creation of Software Defect reports and Feature Enhancement reports<li> <li>Create Support documentation including FAQs and both internal and clientfacing Knowledgebased Articles<li> <li>Participate in collaborative troubleshooting sessions to identify root causes of complex issues<li> <li>Participate in a shift rotation including weekdays evenings and weekends<li> <li>Perform other duties as assigned by Manager<li> <ul><p><b>What are the required qualifications of a Technical Support Representative<b> <p><ul><li>Minimum of 1 year of relevant work experience in a similar role and customer service<li> <li>Minimum of 6 months 1 year experience working in a Helpdesk environment<li> <li>Ability to work with API automation using tools such as Postman<li> <li>Ability to join large flat files such as CSVs in SQL Excel or BI Tools<li> <li>At least 12 years of working knowledge of Web services SOAP and REST XML HTML ASP ASPX C NET JAVA JavaScript and Microsoft tools and technologies<li> <li>Excellent communication SpanishEnglish written and verbal problem solving and management skills<li> <ul><p><b>What are the nice to have qualifications of a Technical Support Representative<b> <p><ul><li>Bachelors degree in Computer Science or equivalent technical experience<li> <li>Certifications<li> <li>LMS experience user administration andor support<li> <li>Experience with Salesforce or any other ticketing system<li> <li>Working knowledge of Active Directory Office 365 Suites OAuth LDAP and SAML solutions<li> <li>Web applications and how they work at a high level web servers database servers clienttoserver communication<li> <li>Wireshark Fiddler and other browser based diagnostic and reporting tools<li> <ul><p><b>What are the core competencies needed as a Technical Support Representative<b> <p><ul><li>Communication skills Transparency Proactiveness<li> <li>Problem Solving skills and Decision making<li> <li>Organization skills and Result Oriented<li> <li>Logical Thinking skills<li> <ul><p> <p><p><b>Ninja Perks and Benefits<b><p> <p><b>●<b><b> <b><b>Competitive compensation<b><p> <p><b>●<b><b> <b><b>Paid time off birthday leave<b><p> <p><b>●<b><b> <b><b>Bonus and incentive plans<b><p> <p><b>●<b><b> <b><b>Opportunities for skills training and personal and professional development<b><p> <p><b>●<b><b> <b><b>Employee Referral Program<b><p> <p> <p> <p> <span>Experience <span><i>infinite fun<i><span> so you can have <span><i>infinite growth<i><span> Discover <span><i>A Better Way to Grow<i><span> Are you ready<span><p> <p> <p> <p><b>Disclaimer<b><p> <p><span>The duties and responsibilities listed above describe the post as it is in general terms and are not definitive The post holder is expected to accept any reasonable alterations that may from time to time be necessary <span><p> <p><span> <span><p> <p><span>SupportNinja is proud to be an Equal Employment Opportunity employer and we do not discriminate based upon race religion color national origin gender sexual orientation gender identity gender expression age veteran status disability or other applicable legally protected characteristics under federal state or local law<span><p> <p><p>
Solutions Engineer - Netherlands
Company: Couchbase
Location: Remote
Posted Mar 11, 2024
<div> <p>Every day we tackle new and exciting challenges to empower developers to build modern cloud mobile and edge applications that deliver a premium user experience Couchbase delivers unmatched performance scalability flexibility and financial value across cloud on premises hybrid mobile and edge deployments The database market is undergoing a generational shift and is one of the largest market opportunities in enterprise software due to big trends like the need for digital transformation acceleration to the cloud and innovation at the edge Join Couchbase to be a part of a greater change Here youll have the opportunity to learn and grow with some of the most innovative passionate and humble individuals in the database industry<p> <div> <p>We are looking for a Solution Engineer to support the rapidly growing Couchbase user community and help drive customer success in the Benelux region<br >Our Solution PreSales Engineers are the primary technical field experts responsible for actively driving and managing the technical components of a sales engagement This includes explaining Couchbase advantages and differentiators and how our Couchbase solutions stack meets these customer challenges all while getting customers excited about using this new approach for delivering consistent business value<br >This specific position focuses on assisting customers who interact with our technology via application code and the application development process This development centric position requires experience in presales software development experience as well as time developing business solutions Experience with one or more Enterprise Programming Languages and Solution Development methodologies<br ><strong>Location <strong>This position will be a remote role from the Netherlands<p> <p><strong>Responsibilities<strong><p> <ul><li>Operate in a consultative process with customers and prospects to define their challenges and opportunities Map these challenges to the Couchbase Ecosystem by presenting differentiating and sustainable business value<li> <li>Educate and become a trusted advisor and challenge assumptions and current status while delivering value to the prospects and customers<li> <li>Present art of the possible and think outside the box approaches and solutions<li> <li>Support technical and business discovery activities including workshops demonstrations across multiple opportunities<li> <li>Work closely with the sales team on account strategy and identifying additional opportunities in existing and new accounts Ensuring the success of customer PoCPilots through effective management of acceptance criteria and issue escalationresolution<li> <li>Develop and deliver exceptional and engaging companyproduct presentations and demonstrations Work with all technical levels from managers to architects and developers and explain the Couchbase Ecosystem and its applicability to business objectives and business value<li> <li>Be the technical product expert and advisor for customers and stay uptodate on the data solutions competitive landscape<li> <li>Partner with Product Management and Engineering to provide feedback from the field and represent the customer perspective<li> <li>Identify and write internal and external technical collateral like reference architectures or best practices and industry standards<br ><li> <ul><p><strong>Preferred Qualifications<strong><p> <ul><li>5+ years in a PreSalesCustomerFacingConsulting Role<li> <li>3+ years of experience in software development or related industries<li> <li>English language is required Dutch speaking with a working proficiency level<li> <li>Excellent presentation skills with an ability to present technical solutions concisely to customers or potential customers all the way from development roles to the CSuite<li> <li>Passion for diving into technical issues and solving customer challenges<li> <li>Programming skills with any one of the following Java Python Javascript NET C SQL<li> <li>Experienced in at least one of the major cloud services providers AWS Azure GCP<li> <li>Experienced in designing solutions on at least one major database platform including data modeling indexes and query optimization<br ><li> <ul><p><strong>Desirables<strong><p> <ul><li>Experience with virtualization and containerization technologies ie Docker Kubernetes Openshift Containers etc<li> <li>Familiarity with NoSQL databases or other distributed highperformance systems<li> <li>Hands on experience with development and large scale architectures<li> <li>Cloud certification is a plus<li> <li>Experience with mobile technologies andor IoT projects is a plus<li> <ul><div> <div> <p><strong datastringifytype=bold>Why Couchbase<strong><p> <p>Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between Couchbases mission is to simplify how developers and architects develop deploy and consume modern applications wherever they are We have reimagined the database with our fast flexible and affordable cloud database platform Capella allowing organizations to quickly build applications that deliver premium experiences to their customers all with bestinclass price performance More than 30 of the Fortune 100 trust Couchbase to power their modern applications and build innovative new ones See our recent awards to learn why Couchbase is a great place to workWe are honored to be a part of the Best Places to Work Award for the Bay Area and the UK Couchbase offers a total rewards approach to benefits that recognizes the value you create here so that you in turn may best serve yourself and your family Some benefits include<p> <ul datastringifytype=unorderedlist dataindent=0 databorder=0><li datastringifyindent=0 datastringifyborder=0>Generous Time Off Program Flexibility to care for you and your family<li> <li datastringifyindent=0 datastringifyborder=0>Wellness Benefits A variety of world class medical plans to choose from along with dental vision life insurance and employee assistance programs<li> <li datastringifyindent=0 datastringifyborder=0>Financial Planning RSU equity program ESPP program Retirement program and Business Travel Insurance<li> <li datastringifyindent=0 datastringifyborder=0>Career Growth Be valued Create value approach<li> <li datastringifyindent=0 datastringifyborder=0>Fun Perks A Monthly Lifestyle Spending Account credit an ergonomic and comfortable inoffice WFH setup Food amp Snacks for inoffice employees<li> <li datastringifyindent=0 datastringifyborder=0>And much more<li> <ul><p>Note some programs are not applicable to all countries Please discuss with a Couchbase recruiter to learn more<p> <p> <p> <p><strong datastringifytype=bold>Learn more about Couchbase<strong><br >News and Press Releases<br >Couchbase Capella<br >Couchbase Blog<br >Investors<p> <p> <p> <div> <p><strong>Disclaimer<strong><p> <p>Couchbase is committed to being an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability and protected veterans status or any other characteristic protected by law Join an impact initiative group and experience the amazing feeling of Couchbase cando culture<p> <p> <p> <p>By using this website and submitting your information you acknowledge our Candidate Privacy Notice and understand your personal information may be processed in accordance with our Candidate Privacy Notice following guidelines in your country of application <p> <div>