Night Shift Jobs in USA

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Backend Engineer (RoR), Create: Source Code Management

Company: GitLab

Location: USA

Posted Apr 18, 2024

An overview of this role Were currently looking for an intermediatelevel Backend Engineer for our <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbookengineeringdevelopmentdevcreatesourcecodebe rel=noopener noreferrer nofollow target=blank> Source Code BE team <a> The Source Code BE team is focused on GitLabs suite of tools around Source Code Management We interface with the Gitaly and Code Review teams and work closely with stable counterparts including the Source Code frontend team product management product design testing security UX research and technical writing The Source Code team is focused on building and supporting all use cases related to interacting with the code stored in each project repository Whether its a quick consultation of a commit or a deep analysis of the history of changes to any given file our team is tasked with building and supporting features that enable a great experience Source Code is one of the oldest and most complex parts of the GitLab application We provide the interface layer via Gitaly to the Git repositories A large portion of GitLab traffic whether on gitlabcom or in private instances is transported by Source Code endpoints and we are focused on providing high reliability through performance tuning SQL tuning caching and rate limiting You can find more details about our roadmap here <ul> <li> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomdirectioncreatesourcecodemanagement rel=noopener noreferrer nofollow target=blank> Direction Source Code Management <a> <li> <ul> What youll do <ul> <li> Own specific projects related to GitLab Rails Shell Workhorse and Project Templates written in both Rails and Golang <li> <li> Investigate and mitigate performance issues <li> <li> Ensure we deliver on our commitments to the market by communicating clearly with stakeholders <li> <li> Develop features and improvements to the GitLab product in a secure welltested and performant way <li> <li> Collaborate with Product Management and other stakeholders within Engineering Frontend UX etc to maintain a high bar for quality in a fastpaced iterative environment <li> <li> Advocate for improvements to product quality security and performance <li> <li> Solve technical problems of moderate scope and complexity <li> <li> Craft code that meets our internal standards for style maintainability and best practices for a highscale web environment Maintain and advocate for these standards through code review <li> <li> Ship small features and improvements with minimal guidance and support from other team members Collaborate with the team on larger projects <li> <li> Participate in Tier 2 or Tier 3 weekday and weekend and occasional night <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbookengineeringdevelopmentprocessesInfraDevEscalationprocesshtml rel=noopener noreferrer nofollow target=blank> oncall rotations <a> to assist in troubleshooting product operations security operations and urgent engineering issues <li> <ul> What youll bring <ul> <li> Professional experience with Ruby on Rails <li> <li> Some experience with Go nonprofessional experience is fine <li> <li> Professional experience with SQL ideally Postgres <li> <li> An understanding of Git functionality <li> <li> Professional experience building web applications and APIs ideally Ruby Grape or graphqlruby <li> <li> Passion and interest in performance tuning and Rails caching strategies for hightraffic endpoints and a demonstrated ability to both diagnose and prevent these problems <li> <li> Experience building highly available and performant businesscritical product features <li> <li> Demonstrated capacity to clearly and concisely communicate about complex technical architectural andor organizational problems and propose thorough iterative solutions <li> <li> Comfort working in a highly agile intensely iterative software development process <li> <li> Experience owning a project from concept to production including proposal discussion and execution <li> <li> Selfmotivated and selfmanaging with excellent organizational skills <li> <li> Ability to thrive in a fully remote organization <li> <li> Contributions to GitLab are highly regarded <li> <ul> About the team Youll be joining a team of 6 backend engineers located around the world where you will have the opportunity to work on one of the most impactful and used products at GitLab Youll become an expert in Git and Git internals and have the opportunity to learn the intricacies of Rails and Golang performance tuning The Source Code team works closely with the Create Source Code Frontend team and interfaces with the Gitaly and Code Review teams The team follows the <a class=fontbold underline fontbold underline fontbold underline href=httpshandbookgitlabcomhandbookproductdevelopmentflow rel=noopener noreferrer nofollow target=blank> Product Development Flow <a> for new features The team works async with strong mutual support from all team members Three Staff engineers form the technical leadership team How GitLab will support you <ul> <li> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbooktotalrewardsbenefitsgeneralandentitybenefits rel=noopener noreferrer nofollow target=blank> Benefits to support your health finances and wellbeing <a> <li> <li> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomcompanycultureallremoteguide rel=noopener noreferrer nofollow target=blank> All remote <a> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomcompanycultureallremoteasynchronous rel=noopener noreferrer nofollow target=blank> asynchronous <a> work environment <li> <li> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbookpaidtimeoff rel=noopener noreferrer nofollow target=blank> Flexible Paid Time Off <a> <li> <li> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomcompanycultureinclusionergguide~text=Definition20of20the20TMRG202D20Team20Member20Resource20GroupsTMRGs20are20voluntaryamptext=The20purpose20for20this20typedeveloping20the20sense20of20belonging rel=noopener noreferrer nofollow target=blank> Team Member Resource Groups <a> <li> <li> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbookstockoptions rel=noopener noreferrer nofollow target=blank> Equity Compensation amp Employee Stock Purchase Plan <a> <li> <li> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbooktotalrewardsbenefitsgeneralandentitybenefitsgrowthanddevelopmentbenefit rel=noopener noreferrer nofollow target=blank> Growth and development budget <a> <li> <li> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbooktotalrewardsbenefitsgeneralandentitybenefitsparentalleave rel=noopener noreferrer nofollow target=blank> Parental leave <a> <li> <li> <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomhandbookfinanceprocurementofficeequipmentsupplies rel=noopener noreferrer nofollow target=blank> Home office <a> support <li> <ul> Please note that we welcome interest from candidates with varying levels of experience many successful candidates do not meet every single requirement Additionally studies have shown that people from <a class=fontbold underline fontbold underline fontbold underline href=httpsaboutgitlabcomcompanycultureinclusionexamplesofselectunderrepresentedgroups rel=noopener noreferrer nofollow target=blank> underrepresented groups <a> are less likely to apply to a job unless they meet every single qualification If youre excited about this role please apply and allow our recruiters to assess your application RemoteGlobal

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TechOps Engineer

Company: Capella Space

Location: USA

Posted Apr 21, 2024

Capella Space stands at the forefront of synthetic aperture radar SAR satellite technology and signal intelligence We provide customers in governments academia and commercial sectors with reliable information that enables unparalleled understanding of the world Our mission is centered on delivering timely and reliable Earth imagery supporting diverse applications in defense amp intelligence disaster response energy environmental monitoring and more Utilizing cuttingedge technology Capella Space designs manufactures and operates an advanced constellation of SAR imaging satellites Our marketleading SAR satellites are complemented by an unmatched data infrastructure and automated ordering and delivery platform for fast reliable insights where and when customers need it most Recognized for our technological prowess Capella Space was honored as one of the 10 most innovative companies in Space in 2023 by FASTCOMPANY Capella Space is an internationally trusted Earth Observation data provider working closely with the US Space Systems Command US Space Force NASA US Air Force US Navy US National Reconnaissance Office the Canadian Government and more to make unclassified highresolution SAR data more accessible What Makes Capella Unique Capella Space is a highly collaborative team environment providing an opportunity to work with some of the brightest minds in the space industry though no prior space experience is needed Were looking for people excited about tackling seemingly impossible challenges learning new skills and concepts and helping each other achieve success Our mission and our products are meant to understand the whole world and help everyone in it regardless of race creed or any other distinction We encourage you to bring your unique perspective to help make us stronger including applications from those who are traditionally underrepresented in tech About the Role amp Team The TechOps Engineer DevOps with Support exists for one purpose to solve complex internal problems so that Capella Space can continue to deliver worldclass imaging to our customers TechOps leverages our support structure to triage and resolve various requests across a variety of services Consistency reliability and quality are essential to what we do <ul style=> <li style=>We balance 247 support and oncall responsibilities by distributing our team remotely working in overlapping time zones and rotating through oncall weeks<li> <li style=>We use root cause analysis to help us get to the true source of technical issues and we help facilitate longterm solutions to prevent those issues from recurring again<li> <li style=>We design build and maintain the appropriate monitoring and alerting platforms dashboards reporting scripts to ensure we are monitoring our vital systems and associated key performance metrics<li> <ul> Qualifications You have strong chops in Python and want to work for an agile space company <ul style=> <li style=>Minimum of up to 2 years experience with REST APIs Cloudbased Data Flow and Management Amazon Web Services Kubernetes Terraform UnixLinux systems<li> <li style=>Process and Code ManagementDocumentation Jira Confluence Gitlab<li> <li style=>You want to grow your skills We believe in growing our best engineers from within and we will support your professional development<li> <li style=>Youve got an undergraduate degree in Computer Science Engineering PhysicalEarth Sciences or an equivalent combination of technical education bootcamps coding accelerators and work experience that youd love to tell us about<li> <li style=>Youre comfortable working in a periodic 247 oncall rotation What this looks like members of our team will work standard business hours for their timezone and rotate into one week of 247 oncall support If there are four team members this would mean one week of 247 oncall responsibilities every 4th week with escalation support for each SupportOps Engineer This has the potential to evolve into shift work as our demand for technical support peaks<li> <li style=>You have a calm collected approach to problem solving but youre able to prioritize and have a keen attention to detail You care about helping us improve our documentation and processes as we resolve issues<li> <li style=>Youre a great crossteam collaborator You can distill complex technical concepts down to simple terms and you proactively communicate the progress or status of open issues or requests to our internal stakeholders<li> <li style=>Youre inquisitive curious and eager to understand our systems and technologies<li> <li style=>Other nicetohave skills experience working with geospatial data or remotely sensed imagery experience in the satellite or space industry<li> <ul> Compensation The annual salary range for this role as it is posted is $7900000 $10461000 for applicants with 02 years of experience and $11240000 $14893000 for applicants with 5+ years of experience The final job level and annual salary will be determined based on the education qualification knowledge skills ability and experience of the final candidates specific office location and calibrated against relevant market data and internal team equity Benefits listed in this posting may vary depending on the nature of your employment with Capella Space BenefitsPerks In addition to an opportunity to take part in an innovative collaborative and fastgrowing business with a highly motivated and skilled team we also take pride in taking care of our employees Here are just a few ways that we show our appreciation <ul style=> <li style=>We offer up to 100 paid medical coverage with robust vision and dental plans comprehensive flexible spending accounts and supplemental health plans <li> <li style=>Equity <li> <li style=>401K Plan to invest in your longterm retirement planning <li> <li style=>Generous Parental Leave <li> <li style=>Flexible Paid Time Off Policy <li> <li style=>Commuter amp Parking Benefits <li> <li style=>Mental Health Resources <li> <li style=>Monthly phone stipend <li> <li style=>Daily provided lunches and stocked kitchens <li> <li style=>Furry friends Weve got you covered with dogfriendly work environment amp them with pet insurance options <li> <li style=>Equal Opportunity Statement <li> <ul> Capella Space is an equal opportunity employer committed to creating a diverse and inclusive workplace and upholding equitable hiring practices All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability protected veteran status or any other characteristic under federal state or local law including those with a criminal history in a manner consistent with the requirements of applicable state and local laws including the CA Fair Chance Initiative for Hiring Ordinance We actively encourage members of recognized minorities women Veterans and those with disabilities to apply and we work to create a welcoming and supportive environment for all applicants throughout the interview process If you need assistance or require an accommodation during the job application process please notify <a href=22mailtorecruitingcapellaspacecom22 rel=nofollow>recruitingcapellaspacecom<a> To learn more about us explore our site <a href=22httpswwwcapellaspacecom22 rel=nofollow>httpswwwcapellaspacecom<a> and follow us on <a href=22httpstwittercomcapellaspace22 rel=nofollow>X<a> and <a href=22httpswwwlinkedincomcompanycapellaspace22 rel=nofollow>LinkedIn<a> to see our SAR imagery <img src=httpsremotivecomjobtrack1907890blankgifsource=publicapi alt=>

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Behavioral Health Therapist

Company: Sanford Health

Location: USA

Posted Apr 19, 2024

Create Your Career With Us Sanford Health is one of the largest and fastestgrowing notforprofit health systems in the United States Were proud to offer many development and advancement opportunities to our nearly 50000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint Facility Remote MN Location City Remote MN MN Address Shift 8 Hours Day Shifts Job Schedule Full time Weekly Hours 40 00 Salary Range $2750 $4400 Department Details 100 remote employment opportunity Ability to support selfscheduled behavioral health visits along with a hybrid supervision role for dependent counselors across our Sanford footprint Job Summary The Behavioral Health Therapist requires a broad and thorough understanding of human behavior theories of counseling and psychopathology May work with a wide range of patient populations and presenting issues requiring a foundation in a variety of treatment modalities This role has total independence and responsibility for patient wellbeing The Behavioral Health Therapist provides diagnostic assessment onsite crisis assessment and intervention and determines need for ongoing care according to level of clinical ability medical and psychosocial complexity Develops treatment plans and implements treatment interventions specific to patient needs Continually assesses patients progress and revises diagnosises treatment plans and interventions accordingly Documents treatment sessions Provides patient progress updates to interdisciplinary team as needed May educate patient support members about patient issues and interventions May refer for additional clinical services or to specialists as needed Must stay current on emerging issues in the profession Credentialing through the Allied Health Staff of the organization where you will be working will be required Qualifications Masters degree in Counseling Social Work Psychology or related Behavioral Health Sciences required Ability to supervise LPCs in state of practice preferred License must be in good standing in states of practice In Minnesota must have one of the following Licensed Professional Clinical Counselor LPCC In Iowa must have one of the following Licensed Mental Health Counselor LMHC In North Dakota must have one of the following Licensed Professional Clinical Counselor LPCC In South Dakota must have one of the following dependent upon work setting Licensed Professional Counselor Mental Health LPCMH Benefits Sanford Health offers an attractive benefits package for qualifying fulltime and parttime employees Depending on eligibility a variety of benefits include health insurance dental insurance vision insurance life insurance a 401k retirement plan worklife balance benefits and a generous time off package to maintain a healthy homework balance For more information about Total Rewards visit httpssanfordcareerscombenefits Sanford is an EEOAA Employer MFDisabilityVet If you are an individual with a disability and would like to request an accommodation for help with your online application please call 18776730854 or send an email to talentsanfordhealthorg Sanford Health has a Drug Free Workplace Policy An accepted offer will require a drug screen and preemployment background screening as a condition of employment Req Number R0168576 Job Function Behavioral Health and Dependency Featured No

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Licensed Insurance Agent - Brokerage Experience

Company: Kin Insurance

Location: USA

Posted Apr 21, 2024

So whats the role As Kin continues to grow a new and exciting Agency division we are looking to add a Licensed Sales Agent to help focus on our Independent brokerage division In this role you will play a crucial role in driving the growth of our business by connecting with clients and promoting our wide range of insurance products In this role you have the opportunity to connect with individuals to provide important consultation for not only their home insurance needs but also other products such as auto umbrella and flood insurance Best of all this role requires no cold calling you will receive qualified leads that are brought in from our Marketing team You will help to develop the best policies to protect the insureds home and auto alongside building customized quotes to ensure they receive the best service possible <h3> A day in the life could include <h3> <ul> <li> Connecting with customers via calling email and text actively engaging with potential customers to understand their insurance needs and present suitable solutions <li> <li> Effectively communicating the unique features and benefits of various insurance carriers products to potential customers addressing any inquiries or concerns they may have <li> <li> Working primarily with leads provided by the company to maximize your sales potential and conversion rate <li> <li> Consistently following up with your prospects utilizing phone text and email to stay in contact and drive toward the sale <li> <li> Meeting and exceeding sales targets on a regular basis by employing persuasive sales techniques and actively seeking new business opportunities <li> <li> Collaborating with crossfunctional teams including underwriters and customer service representatives to ensure a seamless customer experience <li> <li> Maintaining accurate and uptodate records of customer interactions and sales activities using our CRM system <li> <li> Building custom policies for each customer using internal tools and systems <li> <li> Educating customers on the finer points of home insurance to ensure their best understanding <li> <li> Staying updated on industry trends product knowledge and competitor offerings to effectively position the Agency division <li> <ul> <h3> Ive got the skills but do I have the necessary ones <h3> <ul> <li> 2+ years of insurance sales experience within a fastpaced brokerage setting <li> <li> Ability to sell with multiple carriers home auto umbrella jewelry <li> <li> An active Property amp Casualty license <li> <li> Outstanding understanding of insurance products and process <li> <li> Excellent communication and interpersonal skills with the ability to build rapport and effectively engage with diverse audiences <li> <li> Strong negotiation and persuasion skills with a natural ability to close deals <li> <li> Selfmotivated and resultsoriented with a demonstrated commitment to achieving and exceeding sales targets <li> <li> Proficiency in using CRM software and other toolssoftware <li> <li> CallContact Center experience Brokerage experience preferred <li> <ul> Bonus Points <ul> <li> Experience with Citizens Property Insurance <li> <li> Bilingual ability Spanish preferred <li> <ul> <h3> Shift Requirements <h3> Hours of Operation 700am 700pm | Shift Times 7am4pm 8am5pm 9am6pm 10am7pm CST Shift times will be assigned based on need 8am 5pm CST is highly preferred <h3> Oh and dont worry weve got you covered <h3> <ul> <li> Medical dental and vision insurance <li> <li> 16 days of PTO plus federal holidays and two floating holidays <li> <li> Remote work <li> <li> Generous equity package <li> <li> 401K with company match <li> <li> Parental leave <li> <li> Continuing education and professional development <li> <li> The excitement of joining a highgrowth Insurtech company and seeing your work make an impact <li> <ul>

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Technical Support Specialist - Government

Company: Relativity

Location: USA

Posted Apr 19, 2024

Are you looking to be in a workplace where colleagues inspire one another Are you interested in competitive and impactful benefits Do you prefer flexible work arrangements The Technical Support Specialist provides technical support to a mix of technical and nontechnical customers by diagnosing troubleshooting repairing and debugging complex software andor networked systems You will have frequent phone and email interaction with our customers and require the development of indepth technical product SQL network and server knowledge and exceptional customer service skills On a daily basis the Technical Support Specialist creates resolves and maintains tickets while working to resolve issues and escalate tickets to other teams and verticals It is essential that the Technical Support Specialist maintains accurate records of all activities and interactions in Salesforce and responds to customers within identified service level agreements You will inform management of important issues regarding personnel performance customer perception and project statuses and work with colleagues to ensure quality service This role will report to the Manager of Customer Support The working hours are Monday to Friday 1100 PM to 800 AM Central US United States Time and the weekday overnight shift offers a compensation differential Due to specific customer contract requirements this position requires that the successful candidate be a US citizen As a condition of your role supporting the RelativityOne Government product you are required to obtain a Public Trust clearance The process for obtaining the Public Trust clearance will be handled by the federal government and could include additional background screening regarding criminal history drug use financial records and a character assessment If you are unable to obtain the Public Trust clearance you will be unable to work on the RelativityOne Government product and your employment if still in effect may be terminated Obtaining Public Trust clearance offers an additional compensation differential Your Role in Action Technical SkillsResponsibilities <ul> <li> Use SQL applications and tools to run basic SQL queries <li> <li> Respond to customer questions problems and work requests on a daily basis <li> <li> Develop an expertise in company products and services and the initiative to take an active role in sharing this knowledge with customers <li> <li> Partner with senior level team members as needed to troubleshoot and resolve customer incidents <li> <li> Have or develop the experience to capably perform the Technical Support Specialist position responsibilities <li> <ul> Policy and Procedure Skills <ul> <li> Follow appropriate procedures for creating categorizing updating escalating transitioning and resolving tickets Attention to proper detail when coding and documenting tickets is essential for accurate reporting and maintaining historical ticket data <li> <li> Monitor assigned open tickets contact customers and update tickets on a timely basis <li> <li> Provide responsive support to customers during normal shift hours when scheduled for early and late shifts and as identified for oncall or as requested by management EarlyLate shifts and oncall could be required of the qualified Technical Support Specialist staff <li> <li> Complete all daily tasks and projects <li> <li> Track time daily <li> <ul> Expectations of the Role <ul> <li> Provide excellent customer service using the communication methods designated by Relativity <li> <li> Flexible to work a 9hour MondayFriday overnight shift from 11pm8am CST with a 1hour meal break oncall schedule or other time frames specified by management <li> <li> Able to work an 89hour MondayFriday shift from 8am5pm CST with meal break for the first 3 months of onboarding <li> <li> Demonstrate initiative to learn new skills such as SQL applications and tools to run basic SQL queries <li> <li> Meet identified goals regarding customer service tech support metrics <li> <li> Commitment to and consistent demonstration of core company values <li> <ul> Your Skills <ul> <li> Customer support experience <li> <li> Customerfocused and ability to understand expectations <li> <li> Direct experience supporting customers as a primary contact or lead using phone and email <li> <li> Experience troubleshooting complex issues <li> <li> SQL and Windows platform experience <li> <li> Travel 10 of the time <li> <li> LINW1 <li> <ul> Compensation <ul> <li> Relativity is committed to competitive fair and equitable compensation practices <li> <ul> <ul> <li> This position is eligible for total compensation which includes a competitive base salary an annual performance bonus target of 10 and longterm incentives The expected salary range for this role is between $54000 and $80000 The final offered salary will be based on several factors including but not limited to the candidates depth of experience skill set qualifications and internal pay equity Hiring at the top end of the range would not be typical to allow for future meaningful salary growth in this position <li> <ul> $54000 $80000 a year Relativity is a diverse workplace with different skills and life experiencesand we love and celebrate those differences We believe that employees are happiest when theyre empowered to be their full authentic selves regardless how you identify Benefit Highlights Comprehensive health dental and vision plans Parental leave for primary and secondary caregivers Flexible work arrangements Two weeklong company breaks per year Unlimited time off Longterm incentive program Training investment program All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or national origin disability or protected veteran status or any other legally protected basis in accordance with applicable law

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Senior Product Support Engineer - (Spanish/Portuguese/English fluency required)

Company: Workiva

Location: USA

Posted Apr 22, 2024

The Senior Product Support Engineer SrPSE responds to customer issues across our Workiva platforms This role ensures timely resolution of customer issues implements advanced solutions to prevent reoccurrence and mentors other support engineers They provide technical and functional support over the phone chat and case management maintaining customer professionalism and rapport Capable of resolving complex issues independently they escalate only when necessary and contribute to improving the customer experience and support workflows Additionally they participate in candidate interviews and facilitate ticket reviews for the support team What Youll Do <ul> <li> Provide technical and functional support to customers via phone chat and case management <li> <li> Troubleshoot customer issues independently utilizing application knowledge and selfguided research <li> <li> Recognize and respond to urgent customer issues and take necessary steps to remediate or escalate <li> <li> Contribute to improving the customer experience and support workflows <li> <li> Collaborate with Customer Success Professional Services Software Support Engineers and all support tiers to solve problems <li> <li> Interview and assess candidates for promotion and new hires <li> <li> Facilitate ticket reviews for the support team making suggestions for improvement <li> <li> Live the Workiva Values and Principles embodying accountability and a resultsoriented mindset <li> <ul> What Youll Need Minimum Qualifications <ul> <li> Fluency in Spanish Portuguese and English required <li> <li> 4+ years of related experience <li> <li> Bachelors Degree <li> <li> Advanced degree considered in lieu of experience <li> <ul> Preferred Qualifications <ul> <li> Thorough understanding of API and Scripting processes preferred <li> <li> Linux experience preferred <li> <li> Experience in Project Management preferred <li> <li> Previous experience supporting a SaaS platform <li> <li> Familiarity with Zendesk <li> <li> Ability to troubleshoot code <li> <li> Familiarity with Scripting <li> <li> Ability to multitask and manage changing priorities <li> <li> Strong technical aptitude proficiency in Google Drive Microsoft Office Suite OneCloud amp Python Workiva products <li> <li> Strong communication skills verbal listening writing <li> <li> Selfmotivated accountable and able to train others to demonstrate similar characteristics <li> <li> Proven ability to meet established timelines and service level agreements <li> <li> Demonstrate a strong sense of customer service <li> <li> Ability to understand system logs and reports to solve issues <li> <li> Assess support data and analytics to determine areas for improvement and create reports <li> <ul> Remote Ready Excellence <ul> <li> Varying and overtime hours required during peak seasons <li> <li> Minimal travel <li> <li> Reliable internet access for any period of time working remotely not in a Workiva office <li> <li> Must be able to work an five day 8 hour shift Central Time hours <li> <ul> How Youll Be Rewarded ✅ Salary range in the US $3300 $5600 ✅ A discretionary bonus typically paid annually ✅ Restricted Stock Units granted at time of hire ✅ 401k match and comprehensive employee benefits package The salary range represents the low and high end of the salary range for this job in the US Minimums and maximums may vary based on location The actual salary offer will carefully consider a wide range of factors including your skills qualifications experience and other relevant factors Where Youll Work Our values drive how we work and who we hire You will see these values ingrained in how we support our customers work with team members build our products and in the work environment weve created We believe our people are our greatest asset and our unique culture gives employees the opportunity to make an impact everyday We give our employees the freedom and resources they needbacked by our culture of collaboration and diverse thoughtto continue innovating and breaking new ground We hire talented people with a wide range of skills and experiences who are eager to tackle some of todays most challenging problems At Workiva youll enjoy <ul> <li> Fantastic Benefits With coverage starting day one choose from competitive health dental and vision plans on the largest physician networks available <li> <li> Casual Dress Workiva has a casual work environment most people wear jeans to the office <li> <li> Involvement Ability to participate in Business Employee Resource Groups Black Hispanic Asian Women Rainbow LGBTQIA+ Veterans Disabilities Volunteering Company wide celebrations and more <li> <li> Worklife Balance We have competitive PTO VTO and Parental Leave We encourage employees to spend time enjoying life outside of work <li> <ul> Learn more about life at Workiva <a class=fontbold underline fontbold underline fontbold underline href=httpswwwlinkedincomcompanyworkiva rel=noopener noreferrer nofollow target=blank> httpswwwlinkedincomcompanyworkiva <a> Learn more about benefits <a class=fontbold underline fontbold underline fontbold underline href=httpswwwworkivacomcareersbenefits rel=noopener noreferrer nofollow target=blank> httpswwwworkivacomcareersbenefits <a> Workiva is an Equal Employment Opportunity and Affirmative Action Employer We believe that great minds think differently We value diversity of backgrounds beliefs and interests and we recognize diversity as an important source of intellectual thought varied perspective and innovation Employment decisions are made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other protected characteristic We strongly encourage and welcome people from historically marginalized groups to apply Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities To request assistance with the application process please email <a class=fontbold underline fontbold underline fontbold underline href=mailtotalentacquisitionworkivacom rel=noopener noreferrer nofollow target=blank> talentacquisitionworkivacom <a> Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles ensuring adherence to company policies and regulatory standards Workiva supports employees in working where they work best either from an office or remotely from any location within their country of employment LIJW1

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Manager, Technical Support

Company: Punchh

Location: USA

Posted Apr 20, 2024

<div class=contentintro>Hi there Were PAR and our purpose is To deliver solutions that connect people to the restaurants meals and moments they love We take that responsibility very seriously As a leading provider of technology to the top restaurant brands in the world were calling all rebels instigators idealists and builders to join our constantly growing team PAR invented the first standalone point of sale terminal over 40 years ago yet we operate much like a startup at the forefront of restaurant technology Today our solutions span Customer loyalty engagement restaurant management payment services drivethru and full POS integrations These solutions are used to serve tens of millions of guests every day in over 120 countries Our mission is to build the number one restaurant technology company in the world and were off to great start We believe that our ambition is only limited by our ability to attract and retain great people people who are up for the challenge to change the game with us If it sounds like you belong here we should meet <div>The Technical Support Manager leads a team of Technical Support Agents who care for PARs customers serving as the first level of support for our Customer Support team This person must be creative ambitious and eager to be part of growing the company Must be able to collaborate with other departments to escalate and resolve issues that arise This individual can build a great team by identifying talented support technicians inspiring them to grow personally and professionally and perfect them to empathize with the customer and do what it takes to deliver support that exceeds expectations This individual will also build metrics that identify customer satisfaction technician performance and overall service delivery performance This role will be based in Miami Florida working remotely and onsite at a critical customers office occasionally The shift for this position is Tuesday Saturday 10 AM 730 PM EST Job Responsibilities <ul style=> <li style=>Attract hire train and motivate technical support agents to perform at their highest potential<li> <li style=>Assist in developing ongoing trainingsupport for the technical teams Provide training to the team as changes are made and implemented <li> <li style=>Organize and oversee the schedule for support staff and team leads holding employees accountable to that schedule<li> <li style=>Create an environment that promotes curiosity continuous improvement and fun creativity<li> <li style=>Lead by example in setting a high bar in delivering customer service and company values<li> <li style=>Continually assess performance develop improvement plans and implement solutions to drive continuous improvement ensuring support agents have the resources crossfunctional relationships and processes necessary to ensure success and sustained performance To be done through regularly scheduled 1 on 1s and other meetings<li> <li style=>Provide constructive and timely performance evaluations per PAR processes<li> <li style=>Plans directs and controls the development and assigning of work among team providing support and direction<li> <li style=>Manage Team Leads in collaboration with the other L1 Managers in following workflow processes driving accountability with the frontline support reps and effective escalation resolution<li> <li style=>Handle issues affecting our customers as a main point of contact on customer escalations<li> <li style=>Work to train and develop Team Leads preparing them for career development within a manager role<li> <li style=>Work to prepare staff for career development and advancement<li> <li style=>Drive daily case management success from detection to resolution and dissatisfaction issues for customer accounts leading to ongoing enhanced customer experiences<li> <li style=>Drive KCSRight Answers methodologies through support center supporting KCS commitments and duties as assigned<li> <li style=>Evaluate current processes technology and organizational skills to identify areas of improvement and opportunities for advancement<li> <li style=>Constantly seek improvements that increase proactive support while reducing reactionary activities<li> <li style=>Work closely with technical support agents and engineers and any other departments needed to identify and resolve technical issues through problem solving and coaching<li> <li style=>Works closely with assigned ConceptsBrands during onboarding and setup of their business Maintain relationships as needed to ensure quality support is provided<li> <li style=>Attend ConceptBrand meetings as needed to report KPIsSLAs as requested<li> <li style=>Design and implement Technical Support processes for the team<li> <ul> Qualifications <ul style=> <li style=>Minimum 2+ years management experience leading teams and growing world class customer support operations<li> <li style=>Minimum 2+ years working in a call center environment with baseline goalsKPIs<li> <li style=>Bilingual preferred English amp Spanish fluency a PLUS<li> <li style=>Must be able to work this shift Tuesday Saturday 10 AM 730 PM EST <li> <li style=>Demonstrated track record of providing worldclass technical support for a SaaS platform is highly preferred<li> <li style=>Customerdriven mindset you are a tireless advocate for customers<li> <li style=>Can effectively prioritize and escalate customer issues and drive rapid resolution with a focus on customer experience<li> <li style=>Can balance customer needs against PAR goals and processes while utilizing data<li> <li style=>Ability to influence and build successful working relationships with a diverse set of customers<li> <li style=>Excellent writtenverbal communication and presentation skills<li> <li style=>Proven capability of successful delivery of support metrics KPI developmentmonitoring and reporting out to leadership team<li> <li style=>CompTIA A+ certification is a plus<li> <li style=>KCS knowledge and understanding a plus<li> <li style=>AA degree a plus<li> <li style=>Strong analytical and problemsolving skills<li> <ul> Who We Are At PAR we believe we will win or lose through the culture we build Our culture is built on 4 values <ul style=> <li style=>Speed we are the kind of people who do not wait for the elevator<li> <li style=>Ownership we want owners not renters<li> <li style=>Focus success is built from focusing on what matters most<li> <li style=>Winning Together for PAR to win we need our customers our employees our suppliers our shareholders and our community to succeed<li> <ul> The base salary range for this position is $70K$75K USD per year commensurate with work location experience skills certifications education and prior accomplishments The position may be eligible for additional compensation including a bonus commission andor equity as applicable<div class=contentconclusion> PAR is proud to provide equal employment opportunities EEO to all employees and applicants for employment without regard to race color religion sex national origin age disability or genetics We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws If you require reasonable accommodation to complete a job application preemployment testing a job interview or to otherwise participate in the hiring process or for your role at PAR please contact <a href=22mailtoparleavepartechcom22 rel=nofollow target=blank>parleavepartechcom <a>If youd like more information about your EEO rights as an applicant please visit the US Department of Labors website <div><img src=httpsremotivecomjobtrack1907298blankgifsource=publicapi alt=>

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Technical Support Specialist - Government

Company: Relativity

Location: USA

Posted Apr 19, 2024

Are you looking to be in a workplace where colleagues inspire one another Are you interested in competitive and impactful benefits Do you prefer flexible work arrangements The Technical Support Specialist provides technical support aligned with a specific product vertical to a mix of technical and nontechnical customers by diagnosing troubleshooting repairing and debugging complex software andor networked systems You will have frequent phone and email interaction with our customers and require the development of indepth technical product SQL network and server knowledge and exceptional customer service skills On a daily basis the Technical Support Specialist creates resolves and maintains tickets while working within their product vertical to resolve issues and escalate tickets to other teams and verticals It is essential that the Technical Support Specialist maintains accurate records of all activities and interactions in Salesforce and responds to clients within identified service level agreements You will inform management of important issues regarding personnel performance client perception and project statuses and work with colleagues to ensure quality service This role will report to the Manager of Customer Support The working hours are MondayFriday with a 9hour shift ranging from 1pm12am Central US United States Time Due to specific client contract requirements this position requires that the successful candidate be a US citizen As a condition of your role supporting the RelativityOne Government product you are required to obtain a Public Trust clearance The process for obtaining the Public Trust clearance will be handled by the federal government and could include additional background screening regarding criminal history drug use financial records and a character assessment If you are unable to obtain the Public Trust clearance you will be unable to work on the RelativityOne Government product and your employment if still in effect may be terminated Your Role in Action Technical SkillsResponsibilities <ul> <li> Use SQL applications and tools to run basic SQL queries <li> <li> Respond to client questions problems and work requests on a daily basis <li> <li> Develop an expertise in company products and services and the initiative to take an active role in sharing this knowledge with customers <li> <li> Partner with senior level team members as needed to troubleshoot and resolve customer incidents <li> <li> Have or develop the experience to capably perform the Technical Support Specialist position responsibilities <li> <ul> Policy and Procedure Skills <ul> <li> Follow appropriate procedures for creating categorizing updating escalating transitioning and resolving tickets Attention to proper detail when coding and documenting tickets is essential for accurate reporting and maintaining historical ticket data <li> <li> Monitor assigned open tickets contact customers and update tickets on a timely basis <li> <li> Provide responsive support to clients during normal shift hours when scheduled for early and late shifts and as identified for oncall or as requested by management EarlyLate shifts and oncall could be required of the qualified Technical Support Specialist staff <li> <li> Complete all daily tasks and projects <li> <li> Track time daily <li> <ul> Expectations of the Role <ul> <li> Is flexible to work a 9hour MondayFriday shift ranging from 1pm12am CST with a 1hour meal break oncall schedule or other time frames specified by management <li> <li> Able to work a 9hour MondayFriday shift from 8am5pm CST with meal break for the first 3 months of onboarding <li> <li> Obtain Public Trust clearance within the defined timeline provided by management <li> <li> Provide excellent customer service using the communication methods designated by Relativity <li> <li> Demonstrate initiative to learn new skills such as SQL applications and tools to run basic SQL queries <li> <li> Meet identified goals regarding customer service tech support metrics <li> <li> Commitment to and consistent demonstration of core company values <li> <ul> Your Skills <ul> <li> Customer support experience <li> <li> Clientfocused and ability to understand expectations <li> <li> Direct experience supporting clients as a primary contact or lead using phone and email <li> <li> Experience troubleshooting complex issues <li> <li> SQL and Windows platform experience <li> <li> Travel 10 of the time <li> <li> LINW1 <li> <ul> Compensation <ul> <li> Relativity is committed to competitive fair and equitable compensation practices <li> <ul> <ul> <li> This position is eligible for total compensation which includes a competitive base salary an annual performance bonus target of 10 and longterm incentives The expected salary range for this role is between $54000 and $80000 The final offered salary will be based on several factors including but not limited to the candidates depth of experience skill set qualifications and internal pay equity Hiring at the top end of the range would not be typical to allow for future meaningful salary growth in this position <li> <ul> $54000 $80000 a year Relativity is a diverse workplace with different skills and life experiencesand we love and celebrate those differences We believe that employees are happiest when theyre empowered to be their full authentic selves regardless how you identify Benefit Highlights Comprehensive health dental and vision plans Parental leave for primary and secondary caregivers Flexible work arrangements Two weeklong company breaks per year Unlimited time off Longterm incentive program Training investment program All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or national origin disability or protected veteran status or any other legally protected basis in accordance with applicable law

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Director of Global Communications

Company: Accruent

Location: USA

Posted Apr 22, 2024

Personal development and becoming the best you is all about growth and exploring new skills and opportunities both in and out of the office At Accruent we call this Grow Without Limits and were proud to offer each of our employees the resources coaching and support necessary to achieve Growth Without Limits in their personal and professional lives Explore where the path takes you Why you want to work for our Marketing team Our Marketing team is at the forefront of engaging our current and potential customers to discover Accruent products and solutions across marketing channels We look for creative problem solvers and bold thinkers to drive careerdefining work in a fastpaced and everchanging environment The Director of Global Communications will elevate the Accruent brand and the brand of its leadership time while helping drive awareness of our solutions in the marketplace This role will develop and execute a proactive public relations industry analyst relations strategy and social media outreach across all platforms The right person for this role has a unique blend of brand strategy press relations media pitching analyst relations and story creation to earn Accruent positive coverage in the market You know how to work with executive leaders agencies media outlets analyst firms and company employees to deliver results This is a fulltime position reporting directly to the VP of Product amp Brand Marketing This is a remotework from home opportunity How youll make a difference <ul> <li> Develop press relations strategy and execute on that strategy including writing and editing press releases media pitches byline articles etc and growing relationships with key journalists in our space <li> <li> Lead brand message development efforts for company positioning and public relations activities <li> <li> Proactively develop creative trend story angles to consistently secure coverage in targeted print and online media outlets <li> <li> Manage PR agency to ensure alignment with our strategy and provide daytoday direction <li> <li> Develop analyst relations strategy and lead execution including building analyst relationships securing coverage in key reports and analyst publications and collaborating internally on preparing for briefings and submitting content for reports <li> <li> Develop a strategic social media program and execute to aid in expanding Accruents reputation as a trusted resource and thought leader <li> <li> Identify core metrics establish measurement plan track progress and articulate ROI on media analyst and social activities <li> <li> Recommend external brand opportunities including media interviews speaking engagements to showcase thought leadership and award opportunities <li> <li> Serve as frontline media spokesperson as needed and prepare company spokespeople for media interviews and other engagements ensuring that most frequent spokespeople are prepared to address key issues as they emerge <li> <li> Collaborate with global marketing team to support product launches and campaigns via pressmedia analysts and social media <li> <ul> What you bring to the table <ul> <li> 1015 years of corporate communications experience focused in PR and AR <li> <li> Demonstrated experience defining and managing communications strategy for a SaaS or technical company <li> <li> Ability to digest complex issues and topics and communicate them in a way that is easily understood by targeted internal and external audiences <li> <li> Good verbal presentation group dynamic and facilitation skills with the ability to coach executives in developing compelling messaging and deliver effective communications <li> <li> Superior proven written and verbal English communication skills in a technology company with an innate attention to detail <li> <li> Highly collaborative and able to work with a variety of stakeholders internal staff clients agencies analysts and media representatives to achieve results <li> <li> A proven track record of strong organizational program and time management skills with a demonstrated ability to meet milestones tight deadlines and communicate status on concurrent projects <li> <li> Bachelors degree Marketing English Journalism Public Relations or Communications preferred <li> <li> A proactive selfstarter attitude with a sense of urgency to achieve results <li> <li> Ability to work independently and as part of a team to cultivate and continuously improve the perception of our brand in the market <li> <li> Ability to handle a fastpaced everchanging work environment while maintaining high quality standards <li> <ul> Please Note <ul> <li> This job does not require travel domestically or internationally <li> <li> This is a fulltime exempt opportunity <li> <li> Relocation will not be considered for this position <li> <li> At this time visa sponsorship is not available <li> <ul> The salary range for this position is $109500 $203500 This position is also eligible for a bonus as part of the compensation package Base pay offered may vary depending on various factors including but not limited to jobrelated knowledge skills experience and other eligibility factors such as geographic location The Total Rewards package includes competitive base pay and an opportunity to enroll in a variety of benefit programs generally including health insurance flexible spending accounts health savings accounts retirement savings plans life and disability insurance programs and several programs that provide for both paid and unpaid time away from work ABOUT ACCRUENT At Accruent a subsidiary or affiliate of Fortive Corporation we strive to be on the cutting edge of the software world providing purposebuilt intelligent solutions that raise customer expectations shift paradigms and transform the way businesses operate and achieve success We aim to provide the same transformational growth for our 1000+ employees which includes a vibrant office culture in major cities like Austin and Amsterdam and 10000 customers in more than 150 countries we know youll gain new experiences along the way In our continued effort to help our teams Grow Without Limits we provide all employees with the resources coaching and support they need to reach new heights and experience true professional and personal development and we do this because we believe it will help us grow as a global company in return Every person can bring something incredible to the table and we can always achieve more together So if you are courageous adaptable collaborative and interested in becoming the best you we encourage you to join us for the ride even if you dont believe you have the exact experience to fill a particular role Explore the path Join Accruent ABOUT FORTIVE Fortives essential technology makes the world stronger safer and smarter We accelerate transformation across a broad range of applications including environmental health and safety compliance industrial condition monitoring nextgeneration product design and healthcare safety solutions We are a global industrial technology innovator with a startup spirit Our forwardlooking companies lead the way in softwarepowered workflow solutions datadriven intelligence AIpowered automation and other disruptive technologies Were a force for progress working alongside our customers and partners to solve challenges on a global scale from workplace safety in the most demanding conditions to groundbreaking sustainability solutions We are a diverse team 17000 strong united by a dynamic inclusive culture and energized by limitless learning and growth We use the proven Fortive Business System FBS to accelerate our positive impact At Fortive we believe in you We believe in your potentialyour ability to learn grow and make a difference At Fortive we believe in us We believe in the power of people working together to solve problems no one could solve alone At Fortive we believe in growth Were honest about whats working and what isnt and we never stop improving and innovating Fortive For you for us for growth Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers We value and encourage diversity and solicit applications from all qualified applicants without regard to race color national origin religion sex age marital status disability veteran status sexual orientation gender identity or expression or other characteristics protected by law Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities Individuals who need a reasonable accommodation because of a disability for any part of the employment process should ask to speak with a Human Resources representative to request an accommodation LIRemote

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Content Marketing Manager

Company: Accruent

Location: USA

Posted Apr 20, 2024

Personal development and becoming the best you is all about growth and exploring new skills and opportunities both in and out of the office At Accruent we call this Grow Without Limits and were proud to offer each of our employees the resources coaching and support necessary to achieve Growth Without Limits in their personal and professional lives Explore where the path takes you Why you want to work for our Marketing team Our Marketing team is at the forefront of engaging our current and potential customers to discover Accruent products and solutions across marketing channels We look for creative problem solvers and bold thinkers to drive careerdefining work in a fastpaced and everchanging environment The Content Marketing Manager oversees content marketing initiatives across various platforms for all marketing functions The right person for this role has a unique blend of content strategy exceptional writing and editorial skills technological expertise and business acumen You will work to establish the business as a thought leader drive lead generation and nurturing compel customer and prospect engagement educate prospects and social influencers and create a sense of urgency to engage via content You will work closely with subject matter experts to develop compelling and informative thought leadership content for both owned and earned media placement The Content Marketing Manager should require little oversight and be a selfmanaged selfstarting employee who can manage the strategy creation and delivery of content from start to finish They will also provide guidance to the marketing team sharing best practices and knowledge with peers and leaders for greater team success This is a fulltime position reporting directly to the VP of Product amp Brand Marketing This is a remotework from home opportunity How youll make a difference <ul> <li> Lead the development of Accruents content strategy to improve our company brand and drive revenue Facilitate strategic discovery and planning sessions to build messaging frameworks content strategy plans and campaigns <li> <li> Collaborate with global marketing sales and product teams to create highimpact thought leadership and productfocused content short and long form including sales enablement resources whitepapers infographics videos web content case studies blog sites byline articles solution briefs and social media content targeted at our customers and prospects <li> <li> Become a champion of the Accruent brand ensuring that content is on brand and on message <ul> <li> Manage content and design contractors guiding content development budget management and content review <li> <ul> <li> <li> Communicate and engage with the global marketing team to provide valuable feedback on content and design using analytics and reporting to identify and share impact of content and shape strategy going forward <li> <li> Use your understanding of SEO strategies to collaborate with the SEO Manager and deliver content on a regular cadence aimed at ranking our extensive list of target keywords on the first page <ul> <li> Ensure content is clear concise and consistent in messaging style tone and voice Ensure content is accurate and delivered ontime through rigorous quality control proofing and data checking <li> <li> Manage the creation of content from start to end working with internal stakeholders contract writers as needed project management of content tasks within marketing project tool communication with marketing team <li> <li> Maintain Accruents content repository ensuring its up to date and communicating content availability to key stakeholders <li> <li> Help identify and rectify content gaps and ensure that there is cohesion in both asset type and messaging <li> <ul> <li> <ul> What you bring to the table <ul> <li> Superior proven written and verbal English communication skills in a technology company with an innate attention to detail Fluency a must <li> <li> Bachelors degree Marketing English Journalism Public Relations or Communications preferred <li> <li> At least 5 years of copywriting experience in B2B marketing preferably with a focus on SaaS or other software <li> <li> A proactive selfstarter attitude with a sense of urgency to achieve results <li> <li> Ability to distill technical and complex product solution industry and thought leadership information into digestible concise copycontent <li> <li> Strong strategic and critical thinking <li> <li> A proven track record of prioritizing highimpact activities and keeping complicated copy projects moving forward in coordination with crossfunctional teams and contractors <li> <li> Ability to work independently and as part of a team to cultivate and continuously improve our brand messaging communications and creative output <li> <li> Ability to handle a fastpaced everchanging work environment while maintaining high quality standards <li> <li> Ability to effectively prioritize and work on multiple deliverables at the same time <li> <li> Effective interpersonal influence collaboration and listening skills <li> <li> Strong attention to detail customerservice orientation and creativity in problemsolving <li> <li> Ability to work with all levels of internal staff clients vendors and prospects <li> <ul> Please Note <ul> <li> This job does not require travel domestically or internationally <li> <li> This is a fulltime exempt opportunity <li> <li> Relocation will not be considered for this position <li> <li> At this time visa sponsorship is not available <li> <ul> The salary range for this position is $67700 $125900 This position is also eligible for a bonus as part of the compensation package Base pay offered may vary depending on various factors including but not limited to jobrelated knowledge skills experience and other eligibility factors such as geographic location The Total Rewards package includes competitive base pay and an opportunity to enroll in a variety of benefit programs generally including health insurance flexible spending accounts health savings accounts retirement savings plans life and disability insurance programs and several programs that provide for both paid and unpaid time away from work ABOUT ACCRUENT At Accruent a subsidiary or affiliate of Fortive Corporation we strive to be on the cutting edge of the software world providing purposebuilt intelligent solutions that raise customer expectations shift paradigms and transform the way businesses operate and achieve success We aim to provide the same transformational growth for our 1000+ employees which includes a vibrant office culture in major cities like Austin and Amsterdam and 10000 customers in more than 150 countries we know youll gain new experiences along the way In our continued effort to help our teams Grow Without Limits we provide all employees with the resources coaching and support they need to reach new heights and experience true professional and personal development and we do this because we believe it will help us grow as a global company in return Every person can bring something incredible to the table and we can always achieve more together So if you are courageous adaptable collaborative and interested in becoming the best you we encourage you to join us for the ride even if you dont believe you have the exact experience to fill a particular role Explore the path Join Accruent ABOUT FORTIVE Fortives essential technology makes the world stronger safer and smarter We accelerate transformation across a broad range of applications including environmental health and safety compliance industrial condition monitoring nextgeneration product design and healthcare safety solutions We are a global industrial technology innovator with a startup spirit Our forwardlooking companies lead the way in softwarepowered workflow solutions datadriven intelligence AIpowered automation and other disruptive technologies Were a force for progress working alongside our customers and partners to solve challenges on a global scale from workplace safety in the most demanding conditions to groundbreaking sustainability solutions We are a diverse team 17000 strong united by a dynamic inclusive culture and energized by limitless learning and growth We use the proven Fortive Business System FBS to accelerate our positive impact At Fortive we believe in you We believe in your potentialyour ability to learn grow and make a difference At Fortive we believe in us We believe in the power of people working together to solve problems no one could solve alone At Fortive we believe in growth Were honest about whats working and what isnt and we never stop improving and innovating Fortive For you for us for growth Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers We value and encourage diversity and solicit applications from all qualified applicants without regard to race color national origin religion sex age marital status disability veteran status sexual orientation gender identity or expression or other characteristics protected by law Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities Individuals who need a reasonable accommodation because of a disability for any part of the employment process should ask to speak with a Human Resources representative to request an accommodation LIRemote

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Developer Relations Manager

Company: 1Password

Location: USA

Posted Apr 19, 2024

We all have important information we need to manage and protecting it should be easy Over 100000 businesses and millions of people log in to 1Password to unlock smart simple access to everything they care about Our vision is to create a safer simpler digital future for everyone and our culture values simplicity honesty and a humancentric approach to solving problems Come help us unlock peace of mind so everyone can stay safer online We are seeking a passionate and dynamic Developer Relations Manager to join our Community Engagement Team As a Developer Relations Manager you will play a pivotal role in expanding our developer community fostering relationships advocating for our platform and driving community engagement initiatives You will collaborate closely with internal teams to ensure developers have the resources support and guidance they need to succeed with 1Password within their daily workflows This is a remote opportunity within Canada and the US What were looking for <ul> <li> Experienced developer who is up to date with latest dev ecosystems and practices including developer tools eg GitHub Actions Docker Postman VScode etc popular programming languages Go Python Javascript etc and a good understanding of the challenges of getting code to production DevOps <li> <li> Passion for 1Password and a genuine interest in the security space <li> <li> Proven experience in developer relations developer advocacy or a related role within the technology industry <li> <li> You feel energized in connecting with people virtually and in person the thought of leading a meetup or attending a conference and engaging with different stakeholders excites you <li> <li> A strong communicator writer and public speaker Being successful in this role will require you to excel at both internal and external communication You love explaining technical concepts to a diverse audience <li> <li> Passion about being a community and customer advocate You understand why customer voices are so important <li> <li> You are ambitious and self driven you love the idea of building on something new and have the flexibility to adapt quickly as priorities shift <li> <li> Solid understanding of cross departmental functions including Marketing Technology and Product <li> <li> Experience working with various online community platforms and tools <li> <li> You are an organized master multitasker someone who knows how to set goals prioritize and maintain focus when it comes to deadlines <li> <ul> What you can expect <ul> <li> Build and maintain relationships with developers partners and industry leaders to drive adoption and collaboration within our Developer Community You will act as a key champion and bridge between our developer community and the 1Password team maintaining both interests to drive towards strengthening our community offering <li> <li> Support community building efforts through content creation speaking opportunities and the development of new partnerships within the developer space <li> <li> Create technical content demos videos blogs tutorials workshops webinars conference presentations CFPs etc to educate and empower developers to build with 1Password <li> <li> Represent 1Password at community and customer engagements including meetups conferences and other events <li> <li> Working with the Developer Community Manager you will monitor our communities like Reddit Mastodon and Slack to identify trends that support the creation of new content targeted to drive engagement <li> <li> Collect and communicate developer feedback for product improvement collaborate with our Product and Engineering teams to advocate for developer needs <li> <li> Play an important role in the coordination of launches for our product updates and improvements collaborating with our Marketing and Product Marketing teams <li> <li> Analyze developer engagement metrics on key projects and report to stakeholders to track efficacy <li> <ul> USAbased roles only The Annual base salary for this role is between $82000 USD and $112000 USD plus immediate participation in 1Passwords benefits program health dental 401k and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs Canadabased roles only The Annual base salary for this role is between $82000 CAD and $112000 CAD plus immediate participation in 1Passwords generous benefits program health dental RRSP and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs At 1Password we approach each individuals compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set What we offer We believe in working hard and resting hard Were always looking for new ways to support our team members but heres a glance at what we currently offer Health and wellbeing gt 👶 Maternity and parental leave top up programs gt 👟 Wellness spending account gt 🏝 Generous PTO policy gt 💖 Companywide wellness days off scheduled throughout the year gt 🧠 Wellness Coach membership gt 🩺 Comprehensive health coverage Growth and future gt 📈 Employee stock option program for all full time employees gt 💸 Retirement matching program gt 💡 Training budget 1Password University access and learning sessions gt 🔑 Free 1Password account and friends and family discount Flexibility and community gt 🤝 Paid volunteer days gt 🌎 Employeeled DEIampB programs and ERGs gt 🏠 Fully remote environment gt 🏆 Peertopeer recognition through Bonusly You belong here 1Password is proud to be an equal opportunity employer We are committed to fostering an inclusive diverse and equitable workplace that is built on trust support and respect We welcome all individuals and do not discriminate on the basis of gender identity and expression race ethnicity disability sexual orientation colour religion creed gender national origin age marital status pregnancy sex citizenship education languages spoken or veteran status Be yourself find your people and share the things you love Accommodation is available upon request at any point during our recruitment process If you require an accommodation please speak to your talent acquisition partner or email us at nextbitagilebitscom and well work to meet your needs Remote work is a part of our DNA Given that our company was founded remotely in 2005 we can safely say were experts at building remote culture That said remote work at 1Password does mean working from your home country If youve got questions or concerns about this your Talent Partner would be happy to address them with you Successful applicants will be required to complete a background check that may consist of prior employment verification reference checks education confirmation criminal background publicly available social media credit history or other information as permitted by local law Candidate Privacy Notice When you apply for a position refer a candidate or are being considered for a role at AgileBits Inc dba 1Password 1Password we us or our your information is stored in Lever in accordance with <a class=fontbold underline fontbold underline postingslink href=httpshelplevercohcenusarticles360028434011ServicePrivacyNotice rel=noopener noreferrer nofollow target=blank> Levers Service Privacy Notice <a> We use this information to evaluate your candidacy for the posted position We also store this information and may use it in relation to future positions to which you apply or which we believe may be relevant to you given your background Candidates may also optionally choose to selfidentify their raceethnicity gender identity sexual orientation age and disability These answers will help us evaluate our diversity and belonging efforts You do not have to answer these questionsyour answers will not be linked to your name or job application will not be visible to the hiring manager reviewing your application and will in no way affect your job application If you have any questions about the collection or use of this information please contact <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> dpo1passwordcom <a> When we have no ongoing legitimate business need to process your information we will either delete or anonymize it If you have any questions about how we use or process your information or if you would like to ask to access correct or delete your information please contact our privacy team at <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> dpo1passwordcom <a> or through <a class=fontbold underline fontbold underline postingslink href=httpssupport1passwordcom rel=noopener noreferrer nofollow target=blank> 1Password Support <a>

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Staff Data Scientist

Company: Tanium

Location: USA

Posted Apr 19, 2024

The Basics We are seeking a seasoned Staff Data Scientist with a strong mathematical foundation to join Taniums AI team Tanium is the firstmover in delivering on the promise of autonomous endpoint management AEM Powered by Tanium AI AEM will deliver comprehensive autonomous management of endpoints including security incident response patching change management and performance monitoring capabilities The Staff Data Scientist will work closely with crossfunctional teams to lead the design development and deployment of advanced models that deliver autonomous action across Taniums suite of solutions Particular focus will be on the development of the algorithms that serve as inputs AI results eg confidence scoring What youll do <ul> <li> Conduct research and analysis to identify data patterns and trends that can be leveraged for AI model development <li> <li> Design develop and implement machine learning algorithms and statistical models to power AI results and actions <li> <li> Ensure AI model development incorporates all necessary guardrails that always allows the user to be in control <li> <li> Lead testing processes to assess and continuously enhance AI performance <li> <li> Collaborate with crossfunctional teams including software engineers product managers and data engineers to integrate AI solutions into our AEM capabilities <li> <li> Monitor and optimize AI models for performance scalability accuracy and reliability in realworld applications <li> <li> Stay updated with the latest advancements in AI machine learning and related fields to drive innovation within the company <li> <ul> Were looking for someone with <ul> <li> Education <ul> <li> Bachelors degree in Computer Science Mathematics Statistics or related field advanced degree preferred or equivalent work experience <li> <ul> <li> <li> Experience and skills <ul> <li> Proven experience in a data scientist role 8+ years with a track record of developing and deploying AI models in a production environment <li> <li> Proficiency in programming languages for data analysis and machine learning <li> <li> Indepth knowledge of mathematical concepts including linear algebra calculus probability and statistics <li> <li> Experience with machine learning frameworks <li> <li> Excellent problemsolving skills and ability to work in a fastpaced collaborative environment <li> <ul> <li> <ul> About Tanium Tanium the industrys only provider of converged endpoint management XEM leads the paradigm shift in legacy approaches to managing complex security and technology environments Only Tanium protects every team endpoint and workflow from cyber threats by integrating IT Operations Security and Risk into a single platform that delivers comprehensive visibility across devices a unified set of controls and a common taxonomy for a single shared purpose to protect critical information and infrastructure at scale Tanium has been named to the Forbes Cloud 100 list for six consecutive years and ranks on Fortunes list of the Best Large Workplaces in Technology In fact more than half of the Fortune 100 and the US armed forces trust Tanium to protect people defend data secure systems and see and control every endpoint team and workflow everywhere Thats the power of certainty Visit <a class=fontbold underline fontbold underline fontbold underline href=httpwwwtaniumcom rel=noopener noreferrer nofollow target=blank> wwwtaniumcom <a> and follow us on <a class=fontbold underline fontbold underline fontbold underline href=httplinkedin rel=noopener noreferrer nofollow target=blank> LinkedIn <a> and <a class=fontbold underline fontbold underline fontbold underline href=httptwitter rel=noopener noreferrer nofollow target=blank> Twitter <a> On a mission Together At Tanium we are stewards of a culture that emphasizes the importance of collaboration respect and diversity In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges we are strengthened by our unique perspectives and by our collective actions We are an organization with stakeholders around the world and its imperative that the diversity of our customers and communities is reflected internally in our team members We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things Each of our team members has 5 days set aside as volunteer time off VTO to contribute to the communities they live in and give back to the causes they care about most What youll get The annual base salary range for this fulltime position is $130000 to $385000 This range is an estimate for what Tanium will pay a new hire The actual annual base salary offered may be adjusted based on a variety of factors including but not limited to location education skills training and experience In addition to an annual base salary team members will receive equity awards and a generous benefits package consisting of medical dental and vision plan family planning benefits health savings account flexible spending account transportation savings account 401k retirement savings plan with company match life accident and disability coverage business travel accident insurance employee assistance programs disability insurance and other wellbeing benefits For more information on how Tanium processes your personal data please see our <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtaniumcomprivacypolicy rel=noopener noreferrer nofollow target=blank> Privacy Policy <a>

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Frequently Asked Questions

What are the typical salary ranges for night shift tech roles by seniority?

Entry‑level night shift DevOps or NOC technicians earn between $70,000 and $90,000 annually, mid‑level professionals earn $90,000 to $120,000, and senior engineers or managers typically see $120,000 to $160,000, depending on geographic location and industry specialization.

Which skills and certifications are most valuable for night shift positions?

Key skills include proficiency with Terraform, Ansible, and Kubernetes for automation, along with strong incident‑response practices using PagerDuty or Opsgenie. Certifications such as AWS Certified Solutions Architect, CompTIA Security+, Cisco CCNA, and Linux Foundation Certified Engineer are highly sought after for night shift roles that demand rapid problem resolution.

Can night shift tech jobs be remote, and how is on‑call coverage handled?

Many night shift positions allow remote work, but they require on‑call or virtual shift coverage. Employers often use tools like SolarWinds or Splunk for remote monitoring and schedule meetings through Teams or Slack to coordinate hand‑offs, ensuring continuous service without a physical presence.

What career progression paths exist for night shift tech professionals?

Typical trajectories move from NOC Technician to Incident Response Analyst, then to Cloud Operations Engineer, and eventually to roles such as Site Reliability Engineer or Technical Lead. Continuous learning in automation and cloud architecture opens doors to higher management positions overseeing 24/7 service delivery.

What industry trends are shaping the future of night shift tech roles?

Automation and AI‑driven incident response are reducing manual monitoring workload, while shift‑scheduling software improves workforce planning. The rise of edge computing and global SaaS platforms is creating new night shift roles that focus on real‑time data pipelines and distributed infrastructure maintenance.

All Night Shift Jobs 2,642 jobs All Jobs in USA 272,892 jobs Night Shift in Remote 1,495,362 jobs Night Shift in Other US Location 1,300,962 jobs Night Shift in New York City, NY 345,618 jobs Night Shift in Multiple Locations 304,350 jobs Night Shift in Washington DC 210,810 jobs Night Shift in Chicago, IL 202,482 jobs Travel in USA 79,837 jobs Full Time in USA 46,687 jobs Retirement Plan in USA 43,124 jobs 401(K) in USA 37,542 jobs Health Insurance in USA 34,384 jobs Life Insurance in USA 33,039 jobs

Night Shift Jobs in USA

Frequently Asked Questions

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