Referral Program Jobs in USA
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Senior Trust Policy Specialist
Company: Taskrabbit
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <h2> About the Role <h2> <p> As the Sr Trust Policy Specialist your work will help keep the Taskrabbit community safe through building and implementing internal policies that can support our community at scale and create accessible policy enforcement guides You will work across the business and with external stakeholders to continuously evaluate and improve our policies and to handle new issues as they arise This is a critical global function tasked with ensuring the safety of all our clients and Taskers on the Taskrabbit platform The scope of the role is vast ranging from policy and standards evolution globally to identifying and executing on key opportunities to drastically reduce the most common issues customers Clients and Taskers experience on TaskRabbit and to improve the experience when customers do encounter an issue Prioritization of these opportunities will be made with a balance of improving the customer experience while helping Taskrabbit meet its aggressive financial goals <p> <p> Our ideal candidate is passionate about Taskrabbit marketplaces and the sharing economy The ideal candidate has a passion for datadriven insights to help them make informed decisions that improve and optimize our programs policies and procedures for accuracy and efficiency The candidate must also be personable collaborative and flexible with the drive to support complex projects across multiple stakeholder groups and have proven experience in policy writing and framework development <p> <p> You will report into the Manager Risk amp Trust Policy on our Risk Trust amp Payments team in our Operations organization <p> <h2> <strong> What Youll Work On <strong> <h2> <ul> <li> <p> Set internal and external policies and procedures for Clients and Taskers <p> <li> <li> <p> Research and draft datadriven policies with a focus on Safety as part of a global team <p> <li> <li> <p> Develop organize and maintain a searchable repository of all policies <p> <li> <li> <p> Implement a scalable transparent standards program and member behavior policy and guidelines for all TaskRabbit customers <p> <li> <li> <p> Foster and maintain relationships with internal business vertical leaders including executive stakeholders <p> <li> <li> <p> Collaborate with crossfunctional stakeholders across departments such as Commercial Operations Legal Product Communications and Business Development <p> <li> <li> <p> Guide policy operationalization efforts with crossfunctional teams like Training amp Development and Risk Operations <p> <li> <li> <p> Understand the Tasker and Client perspectives to enhance the overall TaskRabbit experience <p> <li> <li> <p> Network with Managed Marketplaces and Gig Economy contacts through webinars conferences and information sharing <p> <li> <li> <p> Provide recommendations for continual innovation and support company expansion goals <p> <li> <ul> <h2> <strong> Your Areas of Expertise <strong> <h2> <ul> <li> <p> Bachelors degree in any field <p> <li> <li> <p> Minimum 4+ experience in an Operations Policy Legal or Trust and Safety <p> <li> <li> <p> Ability to work closely with global crossfunctional partner teams <p> <li> <li> <p> Exceptional writing and editing skills <p> <li> <li> <p> Proven experience in policy writing and framework development <p> <li> <li> <p> Capacity for critical thinking research and analysis <p> <li> <li> <p> Strong verbal and written communication abilities <p> <li> <li> <p> Proactive clear and concise communication style <p> <li> <li> <p> Demonstrates thoughtful business judgment and strategic thinking <p> <li> <li> <p> Ability to work effectively under pressure <p> <li> <li> <p> Adapts well to fastpaced environments <p> <li> <li> <p> Strong attention to detail <p> <li> <li> <p> Skilled at decision making and navigating ambiguity <p> <li> <li> <p> Effective time management and prioritization skills <p> <li> <li> <p> Familiarity with tools like Gsuite JIRA Confluence and Looker <p> <li> <li> <p> Analytical mindset and creative problemsolving abilities <p> <li> <li> <p> Passion for building trust and delivering exceptional customer experiences <p> <li> <li> <p> Enjoys collaborating with a tightknit team <p> <li> <ul> <h2> <strong> Compensation amp Benefits <strong> <h2> <p> At Taskrabbit our approach to compensation is designed to be competitive transparent and equitable total compensation consists of base pay + bonus + <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtaskrabbitcomcareers rel=noopener noreferrer nofollow target=blank> benefits + perks <a> <p> <p> The base pay range for this position is $8000 $111000 This range is representative of base pay only and does not include any other total cash compensation amounts such as company bonus or benefits Final offer amounts may vary from the amounts listed above and will be determined by factors including but not limited to relevant experience qualifications geography and level <p><p>
Customer Education Manager
Company: Flock Safety
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <h3> <strong> Who is Flock <strong> <h3> <p> Flock Safety is an allinone technology solution to eliminate crime and keep communities safe Our intelligent platform combines the power of communities at scale including cities businesses schools and law enforcement agencies to shape a safer future together Our fullservice maintenancefree technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone <p> <p> Our holistic public safety platform is comprehensive and intelligent providing the actionable evidence needed to solve deter and reduce crime across neighborhoods schools businesses and entire cities Without compromising transparency or privacy we are turning unbiased data into objective answers <p> <p> Flock strives to offer a careerdefining experience where you can also make an impact on your community While safety is a serious business we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart Our group of hardworking employees thrive in a positive and inclusive environment where a bias towards action is rewarded <p> <p> We have raised over $380M in venture capital from investors including Tiger Global Andreessen Horowitz Matrix Partners Meritech Capital Partners and Initialized Capital Now surpassing a $3B valuation Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25 in the next three years <p> <h3> <strong> The Opportunity <strong> <h3> <p> The more our customers utilize Flock Safety the more crime gets solved We have proven this to be true and understand the importance of investing in a role fully dedicated to educating our customers Various teams have all contributed to this effort but in order to reach the efficiency and scale we are looking to build we need someone to spend all day every day thinking about this <p> <p> This individual will learn Flock inside and out and deliver training to ensure our customers are comfortable using Flock best practices <p> <p> <strong> The Skillset <strong> <p> <ul> <li> <p> 2+ years leading both in person and virtual trainings to a wide variety of roles and user personas <p> <li> <li> <p> 5+ years in Customer Facing Roles <p> <li> <li> <p> Creating Presenter Guides to ensure quality and consistency in training content and offerings <p> <li> <li> <p> Ability to enthusiastically lead and facilitate a large group and end users <p> <li> <li> <p> Experience creating and maintaining a Certification Program <p> <li> <li> <p> Track record of partnering with internal stakeholders Product and Engineering to ensure we have the proper content available ahead of releases <p> <li> <li> <p> Experience launching or contributing to a Learning Management System to promote ondemand training offerings <p> <li> <li> <p> Willingness to travel to customer sites <p> <li> <li> <p> Highly adaptable individual who embraces change and knows how to pivot when confronted with new challenges <p> <li> <li> <p> Communicates clearly and concisely about both technical and nontechnical subject matter <p> <li> <li> <p> Diplomatic tactful and poised under pressure with a high comfort with ambiguity <p> <li> <li> <p> Demonstrate strong followthrough and ability to selfmanage multiple tasks and projects at once <p> <li> <ul> <p> <em> Feeling uneasy that you havent ticked every box Thats okay weve felt that way too Studies have shown women and minorities are less likely to apply unless they meet all qualifications We encourage you to break the status quo and apply to roles that would make you excited to come to work every day <em> <p> <p> <strong> 90 Days at Flock <strong> <p> <p> We are a resultsoriented culture and believe job descriptions are a thing of the past We prescribe to 90 day plans and believe that good days lead to good weeks which lead to good months This serves as a preview of the 90 day plan you will receive if you were to be hired as a Customer Education Manager at Flock Safety <p> <p> The First 30 Days <p> <ul> <li> <p> Time to learn Soaking up as much information as possible on our platform and customers to confidently deliver 3 trainings by Day 30 <p> <li> <ul> <p> The First 60 Days <p> <ul> <li> <p> Deliver Admin trainings to new customers in three verticals Community Safety Law Enforcement and Commercial Businesses <p> <li> <ul> <p> 90 Days amp Beyond <p> <ul> <li> <p> You are running trainings in all aspects of Flock and have a strong opinion on the roadmap for future offerings <p> <li> <ul> <p> <strong> The Interview Process <strong> <p> <p> We want our interview process to be a true reflection of our culture transparent and collaborative Throughout the interview process your recruiter will guide you through the next steps and ensure you feel prepared every step of the way <p> <ul> <li> <p> Our First Chat During this first conversation youll meet with a recruiter to chat through your background what you could bring to Flock what you are looking for in your next role and who we are <p> <li> <li> <p> The Hiring Manager Interview You will meet with your potential future boss to really dive into the role the team expectations and what success means at Flock This is your chance to really nerd out with someone in your field <p> <li> <li> <p> The Panel Learn more about the team responsibilities and workflows You should be prepared to speak about past projects how you collaborate and communicate with others and how you live our values Depending on the team and role you are interviewing for you may meet with several teammates as well as crossfunctional partners <p> <li> <ul> <p> <p> <h3> <strong> The Perks <strong> <h3> <p> 💰 <strong> Salary amp Equity <strong> In this role youll receive a starting salary of $80000$110000K as well as stock options <p> <p> 🌴 <strong> Use what you need PTO <strong> We seriously mean it plus 11 company holidays and your birthday off <p> <p> ⚕️ <strong> Fullypaid <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsdrivegooglecomfiled16AiAyE3RKphZu8csJySIqqCo3nqJmVview rel=noopener noreferrer nofollow target=blank> <strong> health benefits <strong> <a> <strong> plan for employees <strong> including Medical Dental and Vision and an HSA match <p> <p> 👪 <strong> Family Leave <strong> All employees receive 12 weeks of 100 paid parental leave Birthing parents are eligible for an additional 68 weeks of physical recovery time <p> <p> 🍼 <strong> Fertility amp Family Benefits <strong> We have partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpswwwmavencliniccom rel=noopener noreferrer nofollow target=blank> Maven <a> a complete digital health benefit for starting and raising a family We will reimburse $10000 a year for adoption surrogacy or fertility <p> <p> 🧠 <strong> Mental Health <strong> All employees receive an annual subscription to <a class=fontbold underline fontbold underline fontbold underline href=httpswwwheadspacecom rel=noopener noreferrer nofollow target=blank> Headspace <a> <p> <p> 💖 <strong> Caregiver Support <strong> We have partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpswwwcariloopcom rel=noopener noreferrer nofollow target=blank> Cariloop <a> to provide our employees with caregiver support <p> <p> 💸 <strong> Carta Tax Advisor <strong> Employees receive 11 sessions with Equity Tax Advisors who can address individual grants model tax scenarios and answer general questions <p> <p> <strong> 💻WFH Stipend <strong> $150 per month to cover the costs of working from home <p> <p> <strong> 📚Productivity Stipend <strong> $250 per year to use on Audible Calm Masterclass Duolingo Grammarly and so much more <p> <p> <strong> 🏠Home Office Stipend <strong> A onetime $750 to help you create your dream office <p> <p> <strong> 🏢Coworking Space <strong> If youre not local to our ATL HQ well provide $250 a month to get you set up with an All Access Membership to WeWork or a local coworking space in your area <p> <p> 🐾 <strong> Pet Insurance <strong> Weve partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpshellopumpkincarecomparesemutmsource=googleamputmmedium=cpcamputmcampaign=GoogleUSASearchBrandamputmcontent=GoogleUSASearchBrandGeneralExactamputmcampaignid=15710600630amputmadgroupid=131181652986amputmadid=571944109837amputmkeyword=pumpkin20pet20insuranceamputmmatchtype=eampgclid=Cj0KCQiA1sucBhDgARIsAFoytUuUlyKvQJvyvkLRt5ii432apq7ng3BLv0vyiWHFdaawRznFrsMckaAvI5EALwwcB rel=noopener noreferrer nofollow target=blank> Pumpkin <a> to provide insurance for our employees fur babies <p> <p> <em> Flock is an equal opportunity employer We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us We are committed to fostering an environment that is inclusive transparent and collaborative Mutual respect is central to how Flock operates and we believe the best solutions come from diverse perspectives experiences and skills We embrace our differences and know that we are stronger working together <em> <p> <p> <em> If you need assistance or an accommodation due to a disability please email us at careersflocksafetycom This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process <em> <p><p>
Procurement Manager - Fulfillment Center and Pharmacy
Company: hims & hers
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <h3> <strong> About the Role <strong> <h3> <p> As the <strong> Procurement Manager Fulfillment Center and Pharmacy <strong> you will be directly responsible for collaborating with internal stakeholders to understand the requirements of our noninventory needs and budgeting and establishing relationships with key cross functional partners to bring solutions to the team Reporting to the Sr Director Fulfillment and Pharmacy you will handle the working relationships with our facilities to understand execute and purchase the right noninventory from vetted suppliers establish and maintain RFIs and RFPs for strategic initiatives and other ad hoc duties This role is critical to our core functional area of operational excellence <p> <h3> <strong> You Will <strong> <h3> <ul> <li> <p> Seek qualify and establish working relationships with noninventory suppliers and leadership <p> <li> <li> <p> Work crossfunctionally with Operations Supply Chain SampOP and facility leads to translate functional needs <p> <li> <li> <p> Determine target inventory levels based on usage and space constraints <p> <li> <li> <p> Establish and maintain redundancy plans and risk mitigation strategies <p> <li> <li> <p> Expect unfavorable events through analysis of data and prepare control strategies <p> <li> <li> <p> Finalize purchase details of orders and deliveries <p> <li> <li> <p> Monitor supplier performance and engage key stakeholders for input <p> <li> <li> <p> Develop KPI metrics regular reporting amp communications for non inventory management to reduce expenses and improve effectiveness <p> <li> <li> <p> Communicate with Senior Leadership team members <p> <li> <ul> <h3> <strong> You Have <strong> <h3> <ul> <li> <p> 35 years of Procurement work experience supporting OperationsManufacturing Fulfillment functions <p> <li> <li> <p> Strong Business Acumen <p> <li> <li> <p> Experience with Excel including the ability to create pivot tables and perform vlookups <p> <li> <li> <p> Detailoriented and strong organizational skills with the ability to manage multiple tasks <p> <li> <li> <p> Strong written and verbal communication skills <p> <li> <li> <p> Interpersonal and communication skills to effectively interact with all levels of leadership amp the ability to influence and drive internal amp external decisions <p> <li> <li> <p> Understanding of operational flows within a facility <p> <li> <li> <p> Must possess quantitative skills to analyze complex price quotes from vendors and evaluate them against business requirements <p> <li> <li> <p> Working knowledge of sourcing supply chain management andor inventory management principles and methodologies <p> <li> <li> <p> Comfortable working in a fluid environment managing fluctuating priorities <p> <li> <li> <p> Excellent negotiation skills and contract optimization skills <p> <li> <li> <p> BSBA degree or equivalent years of Procurement experience <p> <li> <li> <p> Experience in pharmaceutical environments is a plus but not required <p> <li> <li> <p> Up to 50 travel <p> <li> <ul> <h3> <strong> Our Benefits there are more but here are some highlights <strong> <h3> <ul> <li> <p> Competitive salary amp equity compensation for fulltime roles <p> <li> <li> <p> Unlimited PTO company holidays and quarterly mental health days <p> <li> <li> <p> Comprehensive health benefits including medical dental amp vision and parental leave <p> <li> <li> <p> Employee Stock Purchase Program ESPP <p> <li> <li> <p> Employee discounts on hims amp hers amp Apostrophe online products <p> <li> <li> <p> 401k benefits with employer matching contribution <p> <li> <li> <p> Offsite team retreats <p> <li> <ul> <p> <p><p>
Technical Program Manager 5 - Consumer Identity and Access
Company: Netflix
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> Netflix is the worlds leading Internet television network with over 260+ million paid members enjoying TV series documentaries and feature films across a wide variety of genres and languages As a global household brand we strive to bring joy to users by connecting them with stories and artists through a delightful and highquality experience <p> <p> <p> <p> Consumer Identity and Access organization provides innovative and trusted Identity amp Access solutions at scale that enable seamless product experiences for Netflix streaming and games We collaborate closely with engineering and product teams across Netflix to deliver impactful and scalable initiatives We are seeking a talented Technical Program Manager to partner with engineering managers product managers and engineering teams across multiple organizations to execute programs <p> <p> <p> <p> <p> <p> <strong> About You <strong> <p> <ul> <li> <p> You are passionate about leading by influence and advocating for change <p> <li> <li> <p> You have a proven track record of taking innovative projects from ideation to production <p> <li> <li> <p> You are a proactive effective communicator with great judgment and a bias towards action <p> <li> <li> <p> You have a high tolerance for ambiguity and fastchanging context <p> <li> <li> <p> You are a delightful partner for your engineering product and business colleagues <p> <li> <li> <p> You have familiarity with identity and access principles and best practices <p> <li> <ul> <p> <p> <p> <strong> Scope of the role <strong> <p> <ul> <li> <p> Lead multiple crossfunctional programs in collaboration with product security and engineering <p> <li> <li> <p> Drive engagement with partners by working with them to decompose requirements into technical execution plans with measurable milestones <p> <li> <li> <p> Leverage the insights and experience from your work to influence the improvement of underlying technologies architectures and operations <p> <li> <li> <p> Effectively optimize the scope and schedule of execution manage crossfunctional dependencies and proactively manage risks <p> <li> <li> <p> Craft clear communication of progress toward goals reporting status to stakeholders and leadership <p> <li> <ul> <p> <p> <p> <strong> MustHave <strong> <p> <ul> <li> <p> Proven experience managing complex technical projects in a fastpaced environment <p> <li> <li> <p> Strong understanding of program management methodologies tools and best practices <p> <li> <li> <p> Excellent communication and interpersonal skills with the ability to effectively collaborate with crossfunctional teams and stakeholders <p> <li> <li> <p> Demonstrated ability to identify and mitigate risks solve problems and drive results <p> <li> <li> <p> Highly organized with strong attention to detail and the ability to manage multiple priorities simultaneously <p> <li> <ul> <p> <p> <p> <p> <p> Our team includes people of all genders varied sexual orientations parents folks who are selftaught and people of a wide variety of nationalities ages and socioeconomic backgrounds Diverse teams are strong teams and we encourage those with varied identities and experiences to apply <p> <p> <p> <p> Our compensation structure consists solely of an annual salary we do not have bonuses You choose each year how much of your compensation you want in salary versus stock options To determine your personal top of market compensation we rely on market indicators and consider your specific job family background skills and experience to determine your compensation in the market range The range for this role is $120000 $515000 <p> <p> <p> <p> Netflix provides comprehensive benefits including Health Plans Mental Health support a 401k Retirement Plan with employer match Stock Option Program Disability Programs Health Savings and Flexible Spending Accounts Familyforming benefits and Life and Serious Injury Benefits We also offer paid leave of absence programs Fulltime hourly employees accrue 35 days annually for paid time off to be used for vacation holidays and sick paid time off Fulltime salaried employees are immediately entitled to flexible time off See more detail about our Benefits <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomworklifephilosophy rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p> <p> Netflix is a unique culture and environment Learn more <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomculture rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p> <p> We are an equalopportunity employer and celebrate diversity recognizing that diversity of thought and background builds stronger teams We approach diversity and inclusion seriously and thoughtfully We do not discriminate on the basis of race religion color ancestry national origin caste sex sexual orientation gender gender identity or expression age disability medical condition pregnancy genetic makeup marital status or military service <p><p>
Director - Performance Services
Company: StackAdapt
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> StackAdapt is a selfserve advertising platform that specializes in multichannel solutions including native display video connected TV audio ingame and digital outofhome ads We empower hundreds of digitallyfocused companies to deliver outcomes and exceptional campaign performance everyday StackAdapt was founded with a vision to be more than an advertising platform its a hub of innovation imagination and creativity <p> <p> <p> <p> The Director of Performance Services will lead a team of Performance Specialists to develop rigorous measurement and optimization strategies to maximize campaign performance across a variety of channels and marketing objectives You will create a center of excellence in trading and optimization and provide consultation to Sales Account Management Product Marketing and a select number of highprofile accounts <p> <p> <p> <p> Success in this role will require deep platform expertise and the ability to explain complex concepts to diverse audiences and stakeholders Reporting to the Vice President of Client Services you will provide thoughtleadership on measurement and optimization and partner with Product and Marketing to effectively deliver industryleading solutions to market <p> <p> <p> <p> The ideal candidate for this role is highly datadriven customerfocused and passionate about driving great results for clients They will create industryleading measurement and optimization strategies drive revenue growth and demonstrate thoughtleadership inside and outside the company Success in this role will require adaptability creative problemsolving and a growth mindset <p> <p> <p> <p> <em> StackAdapt is a Remote First company We are open to candidates located anywhere in the United States or Canada for this position <em> <p> <p> <p> <p> <p> <p> <strong> What youll be doing <strong> <p> <ul> <li> <p> Lead develop and inspire a team of Performance Specialists to deliver industryleading measurement and optimization best practices <p> <li> <li> <p> Consult with Sales and Client Services to create durable growth strategies that deliver on the clients goals and objectives <p> <li> <li> <p> Create programmatic buying frameworks optimisation strategies and advanced measurement solutions for a variety of client objectives working with other industry solutions and partnerships as needed <p> <li> <li> <p> Develop trading and optimization best practices including training collateral and internal resources define the future of the trading discipline for the company and programmatic ecosystem <p> <li> <li> <p> Partner with Product to prioritize features and enhancements that improve the platform and maximize results for customers <p> <li> <li> <p> Foster a culture of collaboration and knowledgesharing among team members and crossfunctional stakeholders <p> <li> <li> <p> Track and analyze client success metrics and KPIs to measure the effectiveness of client success initiatives and identify areas for improvement <p> <li> <ul> <p> <p> <p> <strong> What youll bring to the table <strong> <p> <ul> <li> <p> 8 years of leadership experience in clientfacing roles focused on campaign management trading optimization or analyticals <p> <li> <li> <p> A natural leader and motivator of people with a collaborative remote team approach <p> <li> <li> <p> Excellent written and verbal communication skills <p> <li> <li> <p> Proven track record leading working across organizational boundaries to get things done <p> <li> <li> <p> Demonstrated ability to bring teams together to solve complex problems <p> <li> <li> <p> Compelling ability to tell stories from data <p> <li> <li> <p> Track record of building strong relationships with internal and external stakeholders <p> <li> <li> <p> Highly organized with strong attention to detail <p> <li> <li> <p> Energized by problemsolving under pressure <p> <li> <li> <p> Insatiable curiosity for how things work and a passion for continuous improvement <p> <li> <li> <p> Media experience including programmatic trading experience is highly preferred <p> <li> <ul> <p> <p> <p> <strong> StackAdapters enjoy <strong> <p> <ul> <li> <p> Highly competitive salary + commission structure <p> <li> <li> <p> RRSP401K matching <p> <li> <li> <p> 3 weeks vacation + 3 personal care days + 1 Culture amp Belief day + birthdays off <p> <li> <li> <p> Access to a comprehensive mental health care platform <p> <li> <li> <p> Health benefits from day one of employment <p> <li> <li> <p> Work from home reimbursements <p> <li> <li> <p> Optional global WeWork membership for those who want a change from their home office <p> <li> <li> <p> Robust training and onboarding program <p> <li> <li> <p> Coverage and support of personal development initiatives conferences courses etc <p> <li> <li> <p> Access to StackAdapt programmatic courses and certifications to support continuous learning <p> <li> <li> <p> An awesome parental leave policy <p> <li> <li> <p> A friendly welcoming and supportive culture <p> <li> <li> <p> Our social and team events <p> <li> <ul> <p> <p> <p> <p> <p> <em> StackAdapt is a diverse and inclusive team of collaborative hardworking individuals trying to make a dent in the universe No matter who you are where you are from who you love follow in faith disability or superpower status ethnicity or the gender you identify with if youre comfortable let us know your pronouns you are welcome at StackAdapt If you have any requests or requirements to support you throughout any part of the interview process please let our Talent team know <em> <p> <p> <p> <p> <strong> About StackAdapt <strong> <p> <p> <p> <p> Weve been recognized for our diverse and supportive workplace high performing campaigns awardwinning customer service and innovation Weve been awarded <p> <p> <p> <p> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpsblogstackadaptcomstackadaptnamedadagesbestplacetowork2024utmsource=linkedinamputmmedium=organicsocialamputmcampaign=adagesbestplacetowork2024amputmcontent=blog rel=noopener noreferrer nofollow target=blank> Ad Age Best Places to Work 2024 <a> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpsblogstackadaptcomg22024bestsoftwareawards rel=noopener noreferrer nofollow target=blank> G2 Top Software and Top Marketing and Advertising Product for 2024 <a> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpsblogstackadaptcom2023bestplacestoworkuk rel=noopener noreferrer nofollow target=blank> Campaigns Best Places to Work 2023 for the UK <a> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpsblogstackadaptcombestworkplacesforwomenlist rel=noopener noreferrer nofollow target=blank> 2024 Best Workplaces for Women <a> and <a class=fontbold underline fontbold underline postingslink href=httpsblogstackadaptcom2023bestworkplacesincanadalist rel=noopener noreferrer nofollow target=blank> in Canada <a> by Great Place to Work® <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpswwwg2comproductsstackadaptreviews rel=noopener noreferrer nofollow target=blank> 1 DSP on G2 and leader in a number of categories including CrossChannel Advertising <a> <p> <p> <p> <p> LIRemote <p><p>
Technology Experience Specialist
Company: Netflix
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> Netflix is the worlds leading streaming entertainment service with over 260M paid memberships in over 190 countries enjoying TV series documentaries and feature films across a wide variety of genres and languages Members can play pause and resume watching as much as they want anytime anywhere and can change their plans at any time <p> <p> <p> <p> NTech Technology Experience Specialists TES use their technical knowledge and experience to provide technology support to users converting information and learning from interactions to prioritize actionable understandings of the holistic user experience As a Support Specialist you play a critical role in supporting Netflix staff and their engagement with technology by examining user friction and gathering relevant information This begins the process of working with partner teams to improve the overall technology experience and permanently resolve recurring issues <p> <p> <p> <p> <p> <p> <strong> RESPONSIBILITIES <strong> <p> <ul> <li> <p> Serve as the primary point of contact for users seeking technical assistance <p> <li> <li> <p> Responsible for learning how users experience technology through investigation documentation and categorization of interactions with a focus on trends and contact reasoning <p> <li> <li> <p> Prioritize managing technical issues triageresearch bugs be a part of incidentoutage management workflows escalate issues to appropriate partner groups and developsustain robust documentation to create a positive knowledge base experience <p> <li> <li> <p> Recognize and connect patterns in how users experience technology across 1st and 3rd party technologies by composing bug reports when needed <p> <li> <li> <p> Recommend andor implement experience improvements make feature requests bring to attention opportunities to create selfservice solutions as well as productivity enhancements <p> <li> <li> <p> Identify and link ZenDesk tickets that show a pattern of behavioruser friction curate the stories of the patterns and maintain the health of the User Experience Jira space <p> <li> <li> <p> Ensure that our users interact with us at the highest quality technical support partnership while engaging in our organizations strategy to learn from user experience <p> <li> <li> <p> Actively participate and contribute to efforts designed to improve how users experience both technology and support ator working with Netflix <p> <li> <li> <p> Engage and work with our global team as part of an overall user journey experience team gathering important information data and context to bridge the user experience and partner teams using compassionate and thoughtful feedbackideas <p> <li> <li> <p> Work to ensure Netflixs commitment to fostering an inclusive environment is demonstrated in every facet of our efforts <p> <li> <li> <p> Create an inspiring empowering collaborative and supportive team environment leading by example and flexing to roll up your sleeves and support the team as needed <p> <li> <li> <p> Flexibility in working hours to help meet the needs of the business <p> <li> <ul> <p> <p> <p> <strong> SKILLS amp EXPERIENCE <strong> <p> <ul> <li> <p> Critical thinking skills to troubleshoot research and diagnose complicated technical issues by utilizing available systems and tools <p> <li> <li> <p> Robust documentation mindset translating the information into knowledgebase articles andor user stories <p> <li> <li> <p> Able to proactively seek out opportunities to improve our user experiences and deliver cohesive ideas around innovative support strategies and application design considerations <p> <li> <li> <p> Strong communication skills with demonstrated ability to engage with users through various ingestion points and communication platforms including the ability for direct virtual interaction with stakeholders as part of your investigation around a particular technology friction and the user experience <p> <li> <li> <p> Consistently developing your skill set while seeking out opportunities to learn <p> <li> <li> <p> Collaborative through listening seeking to understand and supporting <p> <li> <ul> <p> <p> <p> <p> <p> Our compensation structure consists solely of an annual salary we do not have bonuses You choose each year how much of your compensation you want in salary versus stock options To determine your personal top of market compensation we rely on market indicators and consider your specific job family background skills and experience to determine your compensation in the market range The range for this role is $100000 $720000 <p> <p> <p> <p> Netflix provides comprehensive benefits including Health Plans Mental Health support a 401k Retirement Plan with employer match Stock Option Program Disability Programs Health Savings and Flexible Spending Accounts Familyforming benefits and Life and Serious Injury Benefits We also offer paid leave of absence programs Fulltime hourly employees accrue 35 days annually for paid time off to be used for vacation holidays and sick paid time off Fulltime salaried employees are immediately entitled to flexible time off See more detail about our Benefits <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomworklifephilosophy rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p> <p> Netflix is a unique culture and environment Learn more <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomculture rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p> <p> We are an equalopportunity employer and celebrate diversity recognizing that diversity of thought and background builds stronger teams We approach diversity and inclusion seriously and thoughtfully We do not discriminate on the basis of race religion color ancestry national origin caste sex sexual orientation gender gender identity or expression age disability medical condition pregnancy genetic makeup marital status or military service <p><p>
Engineering Lead
Company: Oddball
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> <p> <p> Oddball believes that the best products are built when companies understand and value the things they are working on We value learning and growth and the ability to make a big impact at a small company We believe that we can make big changes happen and improve the daily lives of millions of people by bringing quality software to the federal space <p> <p> We are hiring an <strong> Engineering Lead <strong> to work on a pivotal Federal program that is making a positive impact on millions of Americans daily lives <p> <p> <strong> What youll be doing <strong> <p> <p> Leading a team of great engineers and designers which includes being responsible for the planning executing and direction of the team This role will require strong communication skills working in an Agile environment indepth knowledge of APIs and understanding the business use case of the software being built <p> <p> <strong> What youll bring <strong> <p> <ul> <li> <p> Strong experience with React and AWS Rails experience preferred <p> <li> <li> <p> 5+ years experience in software developmentweb application development <p> <li> <li> <p> 2+ years experience leading multidisciplinary teams of designers and developers <p> <li> <li> <p> Ability to successfully breakdown technical items in discussions with the business users <p> <li> <li> <p> Strong verbal and written communication skills directed at both technical and nontechnical audiences <p> <li> <li> <p> Capable of taking direction from senior leadership and translating into concrete next steps and actions <p> <li> <li> <p> Comfortable handling multiple ongoing engagements and parallel work streams <p> <li> <ul> <p> <strong> Requirements <strong> <p> <ul> <li> <p> Must be a US Citizen and able to work domestically <p> <li> <li> <p> Must be able to attain lowlevel security clearance <p> <li> <ul> <p> <strong> Education <strong> <p> <ul> <li> <p> Bachelors degree <p> <li> <ul> <p> <strong> Benefits <strong> <p> <ul> <li> <p> Fully remote <p> <li> <li> <p> Annual stipend <p> <li> <li> <p> Comprehensive Benefits Package <p> <li> <li> <p> Company Match 401k plan <p> <li> <li> <p> Flexible PTO Paid Holidays <p> <li> <ul> <p> <strong> Equal Opportunity EmployerProtected VeteransIndividuals with Disabilities <strong> <p> <p> Oddball is an Equal Opportunity Employer and does not discriminate against applicants based on race religion color disability medical condition legally protected genetic information national origin gender sexual orientation marital status gender identity or expression sex including pregnancy childbirth or related medical conditions age veteran status or other legally protected characteristics Any applicant with a mental or physical disability who requires an accommodation during the application process should contact an Oddball HR representative to request such an accommodation by emailing <a class=fontbold underline fontbold underline fontbold underline href=mailtohelloOddballio rel=noopener noreferrer nofollow target=blank> helloOddballio <a> <p> <p> The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is a in response to a formal complaint or charge b in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or c consistent with the contractors legal duty to furnish information 41 CFR 60135c <p> <p> <strong> Compensation <strong> <p> <p> At Oddball its important each employee is compensated competitively and fairly In alignment with state legal requirements A range for the included position is listed below Be advised actual offer details are determined by job category job location and candidate skill level <p> <p> United States Wage Range $100000 $150000 <p><p>
Behavioral Health Crisis Coordinator
Company: Grow Therapy
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> <strong> What Youll Be Doing <strong> <p> <p> We are looking for a Behavioral Health Crisis Coordinator to provide support to mental health practitioners contracted with Grow Therapy Youll help us expand the Clinical vertical at Grow Therapy by launching workflows for HLOC coordination step up and step down and clinical case consultation for providers who have a client in crisis This role will serve as a clinical SME to assist our internal nonclinical Escalation team to problem solve using best practices for crisis risk management This is a fully remote position reporting directly to our Grievance Coordinator as part of the Clinical Excellence Team Your responsibilities will include <p> <ul> <li> <p> Conduct realtime case consultations with providers related to their clients who are experiencing a crisis <p> <li> <li> <p> Meet SLAs to coordinate resources for IOP level of care and FUH appointments upon receipt of a provider or payor referral <p> <li> <li> <p> Partner with our Escalation team to provide asynchronous clinical guidance to address acute behavioral health needs of clients <p> <li> <li> <p> Review and respond to billing exceptions due to crisis care needs <p> <li> <li> <p> Serve as an internal SME with nonclinical teams on topics related to risk management and crisis intervention <p> <li> <ul> <p> <em> Salary range $90843 $118750 <em> <p> <p> <strong> Youll Be a Good Fit If <strong> <p> <ul> <li> <p> You have 5+ years of experience providing crisis intervention as a licensed clinician LCSW LMFT LPCLMHC Licensed Psychologist in any state <p> <li> <li> <p> Youre highly competent working in a fastpaced remote environment using asynchronous communication and a range of software tools <p> <li> <li> <p> You have experience working in a high volume telehealth environment and understand the nuances and challenges of being an independent telehealth provider <p> <li> <li> <p> Youre known as someone who is a problem solver kind patient and able to remain calm amidst a crisis <p> <li> <li> <p> Youre able to commit to working 9am6pm or 10am7pm MT MondayFridays <p> <li> <ul> <p> <em> If you dont meet every single requirement but are still interested in the job please apply Nobody checks every box and Grow believes the perfect candidate is more than just a resume <em> <p> <p> Note Please upload your resume in PDF format <p><p>
Disputes Operations Specialist
Company: Stripe
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <h2> Who we are <h2> <h3> About Stripe <h3> <p> Stripe is a financial infrastructure platform for businesses Millions of companiesfrom the worlds largest enterprises to the most ambitious startupsuse Stripe to accept payments grow their revenue and accelerate new business opportunities Our mission is to increase the GDP of the internet and we have a staggering amount of work ahead That means you have an unprecedented opportunity to put the global economy within everyones reach while doing the most important work of your career <p> <h3> About the team <h3> <p> Stripe Product Experience Ops PXO is at the forefront of building scalable techforward usersfirst operations for the next generation of fintech products We work closely with Stripes Banking as a Service BaaS product teams Issuing Treasury and Capital to tackle our users most complex needs Our team harnesses deep domain expertise in banking and financial services paired with Stripes strength in building simple userfriendly software to create industry leading user experiences <p> <h2> What youll do <h2> <p> As a Disputes Operations Specialist you will be a subject matter expert on card disputes chargebacks andor transaction exceptions Youll manage our dispute intake and resolution processes and handle transaction exceptions using our internal tooling and working with our User Operations team and our partner banks to ensure that all users have an outstanding experience using Stripe <p> <h3> Responsibilities <h3> <ul> <li> <p> Handle dispute intake and endtoend dispute resolution processes from initial submissions to prepresentments prearbitration and arbitration cases <p> <li> <li> <p> Manage banking transaction exceptions including ACH returns and reversals user offboarding and remote check deposit <p> <li> <li> <p> Deep dive into complex transactions or disputes and take appropriate actions in accordance with Stripes policies and applicable regulations <p> <li> <li> <p> Communicate with Stripes partner banks to resolve transactional issues <p> <li> <li> <p> Perform root cause analysis and identify lessons learned to inform operational procedures <p> <li> <li> <p> Understand and comply with Stripe and partner bank policy laws regulations and the BSAAML Program <p> <li> <li> <p> Provide world class support to our customers via email and phone if needed in order to resolve transactional questions <p> <li> <li> <p> Work with our dedicated developers to identify and support improvements to the user experience andor internal tooling <p> <li> <ul> <h2> Who you are <h2> <p> Were looking for someone who meets the minimum requirements to be considered for the role If you meet these requirements you are encouraged to apply The preferred qualifications are a bonus not a requirement <p> <h3> Minimum requirements <h3> <ul> <li> <p> At least two years of back office operations experience in commercial or consumer banking with direct experience handling card disputes andor transaction exceptions <p> <li> <li> <p> Strong understanding of banking and card products <p> <li> <li> <p> Outstanding written and verbal communication skills <p> <li> <li> <p> Strong analytical skills and attention to detail <p> <li> <li> <p> Experience working directly with users who have questions regarding their disputes andor transactions <p> <li> <li> <p> Experience owning queuebased work efforts and adhering to internal SLAs in a fastpaced environment <p> <li> <ul> <h3> <strong> Preferred qualifications <strong> <h3> <ul> <li> <p> Familiarity with US Regulation E and Regulation Z <p> <li> <li> <p> Familiarity with either Visa or MasterCard dispute resolution rules amp procedures <p> <li> <li> <p> Familiarity with NACHA rules <p> <li> <li> <p> Experience with SQL <p> <li> <ul><p>
Medical Director - Clinical Experience
Company: Circle Medical
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> <strong> ABOUT US <strong> <p> <p> <p> <p> Circle Medical is the fastestgrowing telemedicine provider in the US and has seen incredible growth of over 200 per year in each of the previous two years <p> <p> <p> <p> Circle Medical is a venturebacked YCombinator healthcare startup on a mission to bring quality delightful primary care to everyone on the planet Built by toptier physicians engineers and designers our medical practice and underlying technology have pioneered how people find and receive care <p> <p> <p> <p> Our focus on building directly for our patients and providers to address serious care accessibility issues has enabled us to grow over 3X yearoveryear Were now using our most recent round of funding from WELL Health backed by Sir Li Kashing to continue building out our hybrid inclinic and telemedicine model across all fifty states <p> <p> <p> <p> More about us can be found on our <a class=fontbold underline fontbold underline postingslink href=httpswwwcirclemedicalcomaboutus rel=noopener noreferrer nofollow target=blank> website <a> <p> <p> <p> <p> <strong> DESCRIPTION <strong> <p> <p> <p> <p> We are currently looking for a Medical Director of Clinical Experience to join Circle Medical As we continue to grow we are constantly searching for exceptional talent to be a part of our team The position is responsible for asynchronous clinical support to patients managing ancillary staff of the clinical support team and collaborating with providers in multiple states <p> <p> <p> <p> <p> <p> <strong> CLINICAL EXPERIENCE TEAM <strong> <p> <ul> <li> <p> Collaborate with patient experience teams patient care advocates and clinical operations coordinators to address urgent clinical grievances pertaining to patient care while also <p> <li> <ul> <ul> <li> <p> assessing quality of medical care delivered to patients by 1099 amp W2 providers <p> <li> <li> <p> ensuring evidencebased medical practices are upheld <p> <li> <li> <p> follow up with 1099 providers as needed to review specific incidentsgrievances and <p> <li> <li> <p> report progress andor concerns back to the Executive Clinical Leadership team with actionable insights and plans <p> <li> <ul> <ul> <li> <p> Reduce conflict and increase patient satisfaction whenever possible through timely response to patient phone calls chats and tasks including <p> <li> <ul> <ul> <li> <p> Reroute medications to pharmacies including controlled substances as needed <p> <li> <ul> <ul> <li> <p> Collaborate with Operations Manager Clinical Experience to develop and implement workflows for ancillary staff <p> <li> <li> <p> Liaise with clinical and nonclinical stakeholders as well as engage directly with consumer pharmacies to build strengthen and solidify relationships to improve patient outcomes and delivery of care <p> <li> <li> <p> Partner with the Director of Compliance to ensure internal and external processes across the company meet or exceed state federal and local guidelines <p> <li> <ul> <p> <p> <p> <strong> PEOPLE MANAGEMENT <strong> <p> <ul> <li> <p> Develop Clinical Experience team W2 staff physicians and nonclinical staff through coaching feedback exposure and stretch assignments which aligns employee career development goals with organizational objectives <p> <li> <li> <p> Establish clear responsibilities and processes for monitoring work and measuring results including holding self and others accountable to meet agreed upon company goals <p> <li> <li> <p> Address difficult issues involving performance communication andor patient care and support others who do the same <p> <li> <ul> <p> <p> <p> <strong> PATIENT CARE ASYNCHRONOUS <strong> <p> <ul> <li> <p> Assist in timely completion of clinical tasks for W2 and 1099 providers who are out of office including <p> <li> <ul> <ul> <li> <p> Address critical results or recommendations such urgent lab imaging andor specialist results or recommendations with patients via chat or video visit <p> <li> <li> <p> Send medications on behalf of treating providers to pharmacies including controlled substances as needed <p> <li> <ul> <ul> <li> <p> Provide clinical expertise when necessary to perform clinical chart review for patients requesting asynchronous care via Circle Medicals chat feature Fulfill previously determined care plan by W2 or 1099 PCPs action items when consistent with standards of care including referrals labimaging orders patient letters and medical forms <p> <li> <li> <p> Address patients clinical concerns sent via chat and if indicated communicate with patient via video visit or phone call for urgent clinical issues <p> <li> <li> <p> Provide patient education regarding disease management therapies and healthful behaviors via chat <p> <li> <ul> <p> <p> <p> <strong> PROVIDER QA <strong> <p> <ul> <li> <p> Serve as a collaboratingsupervising physician in accordance with respective state regulations for 1099 advanced practice providers in states which you hold active licenses and DEA registrations minimum 23 APPs per state includes chart review and clinical guidance <p> <li> <li> <p> Hold clinical office hours 12 hrs per week to educate and inform other Circle Medical 1099 providers who may bring specific clinical questions regarding standards of care andor Circle Medical evidencebased medicine EBM guidelines <p> <li> <li> <p> Communicate appropriately and tactfully with team members consultants patients and community <p> <li> <li> <p> Participate in staff planning inservice and other meetings as needed <p> <li> <li> <p> Perform other duties as assigned <p> <li> <ul> <p> <p> <p> <strong> WHAT YOULL BRING <strong> <p> <ul> <li> <p> Excellent verbal and written communication skills <p> <li> <li> <p> Exemplary organizational skills and attention to detail <p> <li> <li> <p> Exceptional time management skills with a proven ability to meet deadlines <p> <li> <li> <p> Strong analytical and problemsolving skills <p> <li> <li> <p> Strong supervisory and leadership skills <p> <li> <li> <p> Ability to prioritize tasks and delegate them when appropriate <p> <li> <li> <p> Ability to function well in a highpaced and at times stressful environment <p> <li> <li> <p> Proficient with Google Workspace <p> <li> <ul> <p> <p> <p> <strong> EDUCATION amp EXPERIENCE <strong> <p> <ul> <li> <p> Board certified in Internal or Family Medicine <p> <li> <li> <p> Completed an accredited Internal or Family Medicine residency program <p> <li> <li> <p> Minimum of 1 year managing a team of providers <p> <li> <li> <p> Experience with hybrid primary care practice and program design <p> <li> <li> <p> Minimum of 45 years of primary care experience <p> <li> <li> <p> Minimum of 10 state licenses in open service areas and willingness to obtain and maintain additional licenses with the support of our Circle Medical Credentials Team <p> <li> <li> <p> For reference here are the top 17 states in descending order <p> <li> <li> <p> CA FL TX NY NJ VA PA WA IL AZ TN OR CO MD MA NV DC <p> <li> <li> <p> Willingness to learn how to diagnose and treat a variety of adultprimary care conditions <p> <li> <li> <p> Telemedicineremote clinical experience preferred <p> <li> <ul> <p> <p> <p> <strong> WHAT WILL GIVE YOU AN EDGE <strong> <p> <ul> <li> <p> Proven track record with other startups or VCfunded companies <p> <li> <li> <p> Active licenses in CA FL NY TX willingness to obtain licenses for all states Circle Medical provides service <p> <li> <li> <p> Active CA FL NY and TX DEA certified with all schedules and in good standing eligible to obtain additional DEAs for all service areas <p> <li> <li> <p> Experience collaborating across multiple states and understanding state regulations <p> <li> <li> <p> Full availability for state collaborations <p> <li> <ul> <p> <p> <p> <p> <p> <strong> COMPENSATION <strong> <p> <p> <p> <p> In alignment with our values Circle Medical has transparent salaries based on output levels and options to trade cash for stock <p> <p> <p> <p> This is a fulltime salaried position with an annual salary range of $226250 to $271000 plus generous vacation with full medical and dental benefits and 401K with company matching <p> <p> <p> <p> Benefits supporting our clinicians <p> <p> Malpractice Insurance Malpractice fees to insure your practice at Circle Medical is covered 100 <p> <p> UpToDate Subscription An evidencebased clinical research tool <p> <p> <p> <p> Circle Medical is an equal opportunity employer and affirmatively seeks diversity in its workforce Circle Medical recruits qualified applicants and advances in the employment of its employees without regard to race color religion gender sex sexual orientation gender identity gender expression age disability genetic information ethnic or national origin marital status veteran status or any other status protected by law <p> <p> <p><p>
Senior Director - Global Sales Operations
Company: Rackspace
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> Provides strategic and operational direction in the areas of sales and marketing to the business unit to maximize sales revenues and meet BU objectives Enables high quality operations to run effectively efficiently and in full alignment with business unit amp functional strategies and objectives Serves as a key collaboration source between sales and finance marketing account management legal Product HR amp IT Shares responsibility for sales support functions Ensures that sales goals and forecasts are consistent with the longrange company strategic objectives and achieved on monthly quarterly and annual timeframe <p> <p> <p> <p> <p> <p> <strong> Careel Level Summary <strong> <p> <ul> <li> <p> Establishes overall direction and strategic initiatives for the Sales Operations function Influences sales strategy as a member of the Sales leadership team Leads through direct and indirect reporting lines <p> <li> <ul> <p> <p> <p> <strong> Critical Competencies <strong> <p> <ul> <li> <p> Has primary accountability for the financial performance of a support function noncore business unit or region <p> <li> <li> <p> Develops and executes function business or region strategy <p> <li> <li> <p> Influences the allocation of resources across multiple divisions regions or subfunctionsfunctions <p> <li> <li> <p> Applies indepth knowledge of how own area of responsibility integrates with other businesses across the company and how the company differentiates itself from competitors to create competitive advantage <p> <li> <ul> <p> <p> <p> <strong> Key Responsibilities <strong> <p> <ul> <li> <p> Provides strategic and operational direction to maximize sales bookings and meet business unit objectives Ensures the proper use and level of financial and human resources to meet the goals and objectives Responsible for attracting developing retaining amp engaging a team of world class operations leaders necessary to enable the strategy and plan of the sales amp marketing teams <p> <li> <li> <p> <strong> Business Management finance amp marketing dependency amp collaboration <strong> <p> <li> <li> <p> Reporting analytics and analysis for bookings management including a forecasting b demandlead generation c pipeline amp d post sales process effectiveness <p> <li> <li> <p> Process creation amp facilitation for driving weeklymonthlyquarterly business management rhythm for bookings management including a forecasting b demand generation c pipeline amp d post sales process effectiveness <p> <li> <li> <p> Design and colead quarterly sales business reviews with inside and outside sales teams and cross functional leadership <p> <li> <li> <p> Scorecard design and facilitate management including activity tracking <p> <li> <li> <p> Insight development leading to action This is a key element of the business management aspect of the role What are the so whats of the data that lead to changes that optimize sales results <p> <li> <li> <p> <strong> Develop and maintain key sales metrics KPIs activity productivity vs benchmarks <strong> <p> <li> <li> <p> Codevelop and maintain key sales activity productivity metrics vs key benchmarks <p> <li> <li> <p> Analyze root cause for missing key metrics and KPIs and offer suggestions to improve <p> <li> <li> <p> <strong> Sales Effectiveness finance amp legal dependency amp collaboration <strong> <p> <li> <li> <p> Comprehensive sales productivity development via methodology adoption management including selection training mentorship community management etc <p> <li> <li> <p> Deal coaching amp large deal management process lead the sales manager vs being led <p> <li> <li> <p> Commercial terms amp proposal support <p> <li> <li> <p> Pricing support <p> <li> <li> <p> <strong> Sales Strategy finance amp marketing dependency amp collaboration <strong> <p> <li> <li> <p> Assist the Business Unit in Customer segmentation amp buying propensity scoring design <p> <li> <li> <p> Assist the Business Unit in sales model territory design amp optimization <p> <li> <li> <p> Assist the Business Unit in Resource distribution <p> <li> <li> <p> Assist the Business Unit in Sales program design amp management <p> <li> <li> <p> Manage Rules of Engagement ROE development amp dispute resolution across Operating Units <p> <li> <ul> <p> <p> <p> <strong> Knowledge <strong> <p> <ul> <li> <p> Excellent management skills with the ability to effectively direct sales and field operations in order to maximize revenues and profits <p> <li> <li> <p> Deep knowledge of sales principles and practices <p> <li> <li> <p> Superb time management communication decisionmaking interpersonal presentation and organizational skills <p> <li> <li> <p> Proven ability to develop lead and motivate high performing teams and inspire team confidence and respect mentoring coaching collaborating providing clear expectations training guidance career growth opportunities and conflict resolution <p> <li> <ul> <p> <p> <p> <strong> Education <strong> <p> <ul> <li> <p> Bachelors degree required preferably in Finance Business or a related field <p> <li> <li> <p> High school diploma or equivalent required <p> <li> <ul> <p> <p> <p> <strong> Experience <strong> <p> <ul> <li> <p> 15 20 years of progressively responsible experience in Business Operations Sales Operations andor sales including a minimum of 5 years of experience setting strategy and direction for sales organizations <p> <li> <ul> <p> <p> <p> <p> <p> $180300 $308000 a year <p> <p> The following information is required by pay transparency legislation in the following states CA CO HI NY and WA This information applies only to individuals working in these states <p> <p> The anticipated starting pay range of Colorado applicants for this role is $180300 $264440 <p> <p> The anticipated starting pay range for the states of Hawaii and New York not including NYC is <p> <p> $191900 $281490 <p> <p> The anticipated starting pay range of California Washington state and New York City applicants for this role is $210000 $308000 <p> <p> Unless already included in the posted pay range and based on eligibility the role may include variable compensation in the form of bonus commissions or other discretionary payments These discretionary payments are based on company andor individual performance and may change at any time Actual compensation is influenced by a wide array of factors including but not limited to skill set level of experience licenses and certifications and specific work location Information on benefits offered is here <p> <p> LIAW2 <p> <p> <p> <p> <p> <p> <strong> About Rackspace Technology <strong> <p> <p> We are the multicloud solutions experts We combine our expertise with the worlds leading technologies across applications data and security to deliver endtoend solutions We have a proven record of advising customers based on their business challenges designing solutions that scale building and managing those solutions and optimizing returns into the future Named a best place to work year after year according to Fortune Forbes and Glassdoor we attract and develop worldclass talent Join us on our mission to embrace technology empower customers and deliver the future <p> <p> <p> <p> <p> <p> <strong> More on Rackspace Technology <strong> <p> <p> Though were all different Rackers thrive through our connection to a central goal to be a valued member of a winning team on an inspiring mission We bring our whole selves to work every day And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age color disability gender reassignment or identity or expression genetic information marital or civil partner status pregnancy or maternity status military or veteran status nationality ethnic or national origin race religion or belief sexual orientation or any legally protected characteristic If you have a disability or special need that requires accommodation please let us know <p> <p> <p> <p> <p> <p> <p><p>
Senior Rails Engineer
Company: Oddball
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> <p> <p> Oddball believes that the best products are built when engineers understand and value the things they are working on We value learning and growth and the ability to make a big impact at a small company We believe that we can make big changes happen and improve the daily lives of millions of people by bringing quality software to the federal space <p> <p> We are hiring a <strong> Senior Rails Engineer <strong> to work on a pivotal Federal program that is making a positive impact on millions of Americans daily lives <p> <p> <strong> What youll be doing <strong> <p> <p> Working hand in hand with other engineers in developing API endpoints and services that proxy requests to various other applications Some of these rely on message queues some are xml some are json Day to day work will involve writing code developing tests and debugging Our engineers are expected to give input on high level architecture and coding decisions <p> <p> <strong> What youll bring <strong> <p> <ul> <li> <p> 5+ years experience in working with Ruby on Rails <p> <li> <li> <p> Minimum of 3 years working in an Agile software development environment <p> <li> <li> <p> Programming in a major open source language such as Ruby Python Go Java or JavaScript <p> <li> <li> <p> Understanding of the fundamental technologies of the web HTTP SSL HTML CSS JavaScript and JSON <p> <li> <li> <p> Experience with a front end JS framework like Angular React Backbone <p> <li> <li> <p> Extensive experience in taking program requirements and creating an architecture vision with experience in high volume and high availability networks and systems <p> <li> <li> <p> Experience in creating and conveying to team members the architectural vision for a program or project <p> <li> <li> <p> Build APIs that support both the digital services we deliver as well as thirdparty usage <p> <li> <li> <p> Use unit and integration testing to ensure systems meet business needs <p> <li> <li> <p> The ability to write code that is a pleasure for other engineers to read and understand <p> <li> <li> <p> Experience with all phases of the software development lifecycle from gathering and analyzing userbusiness system requirements to creating application system models <p> <li> <li> <p> Experience participating in design meetings and consulting with your project team to refine test and debug programs in order to meet business needs <p> <li> <li> <p> Experience with Amazon Web Services in particular EC2 S3 and RDS preferred <p> <li> <ul> <p> <strong> Requirements <strong> <p> <ul> <li> <p> Must be a US Citizen and able to work domestically <p> <li> <li> <p> Must be able to attain lowlevel security clearance <p> <li> <ul> <p> <strong> Education <strong> <p> <ul> <li> <p> Bachelors Degree <p> <li> <ul> <p> <strong> Benefits <strong> <p> <ul> <li> <p> Fully remote <p> <li> <li> <p> Annual Stipend <p> <li> <li> <p> Comprehensive Benefits Package <p> <li> <li> <p> Company Match 401k plan <p> <li> <li> <p> Flexible PTO Paid Holidays <p> <li> <ul> <p> <strong> Equal Opportunity EmployerProtected VeteransIndividuals with Disabilities <strong> <p> <p> Oddball is an Equal Opportunity Employer and does not discriminate against applicants based on race religion color disability medical condition legally protected genetic information national origin gender sexual orientation marital status gender identity or expression sex including pregnancy childbirth or related medical conditions age veteran status or other legally protected characteristics Any applicant with a mental or physical disability who requires an accommodation during the application process should contact an Oddball HR representative to request such an accommodation by emailing <a class=fontbold underline fontbold underline fontbold underline href=mailtohelloOddballio rel=noopener noreferrer nofollow target=blank> helloOddballio <a> <p> <p> The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is a in response to a formal complaint or charge b in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or c consistent with the contractors legal duty to furnish information 41 CFR 60135c <p> <p> <strong> Compensation <strong> <p> <p> At Oddball its important each employee is compensated competitively and fairly In alignment with state legal requirements A range for the included position is listed below Be advised actual offer details are determined by job category job location and candidate skill level <p> <p> United States Wage Range $100000 $150000 <p><p>