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Product Management Leader (IC) - Smart Trailers and Connected Equipment
Company: Samsara
Location: USA
Posted Apr 22, 2024
<div class=contentintro><p><span style=fontfamily><strong>Who we are<strong><span><p> <p><span style=fontweight>Samsara NYSE IOT is the pioneer of the Connected Operations™ Cloud which is a platform that enables organizations that depend on physical operations to harness Internet of Things IoT data to develop actionable insights and improve their operations At Samsara we are helping improve the safety efficiency and sustainability of the physical operations that power our global economy Representing more than 40 of global GDP these industries are the infrastructure of our planet including agriculture construction field services transportation and manufacturing and we are excited to help digitally transform their operations at scale<span><p> <p><span style=fontweight>Working at Samsara means youll help define the future of physical operations and be on a team thats shaping an exciting array of product solutions including VideoBased Safety Vehicle Telematics Apps and Driver Workflows Equipment Monitoring and Site Visibility As part of a recently public company youll have the autonomy and support to make an impact as we build for the long term <span><p> <p><span style=fontfamily><strong>Recent awards weve won include<strong><span><p> <p>Glassdoors Best Places to Work 2024<p> <p>Best Places to Work by Built In 2024<p> <p>Great Place To Work Certified™ 2023<p> <p>Fast Companys Best Workplaces for Innovators 2023<p> <p>Financial Times The Americas Fastest Growing Companies 2023<p> <p><span style=fontweight>We see a profound opportunity for data to improve the safety efficiency and sustainability of operations and hope you consider joining us on this exciting journey <span><p> <p><span style=fontweight><a href=22httpssamsaracomblogthesamsaracultureplaybook22 rel=nofollow><em>Click here<em><a><em> <em><em>to learn more about Samsaras cultural philosophy <em><span><p><div><p><strong>About the role<strong><p> <p>The Smart Trailers and Connected Equipment team builds amazing solutions for all Samsara customers regardless of industry segment The Samsara Smart Trailer portfolio targets fleet operations that utilize any type of trailer including Dry Van Chassis Flatbed and Reefers This portfolio includes a range of hardware and software that enables traileronly and mixed fleets to improve visibility reduce costs and optimize fleet operations <p> <p>The product management team is the steward of our complete customer journey ensuring acquisition onboarding and engagement experiences across all surfaces web mobile API are bestinclass<p> <p>This team<p> <ul style=> <li style=>Interacts regularly with customers to receiveprovide feedback loops on critical feature development and enhancements<li> <li style=>Leverages competitive intelligence to strategically grow the Samsara moat<li> <li style=>Shepherds investments from concept through release management including all GTM motions along the way<li> <li style=>Continuously balances a complex set of priorities serving existing customers with requested enhancements and building new functionality across multiple product areas<li> <ul> <p>As a Product Manager you will join an experienced product team that is building Smart Trailer solutions and will play a critical role on this team alongside engineering design product platform GTM and field leaders at Samsara to drive this portfolio forward<p> <p><strong>You should apply if<strong><p> <ul style=> <li style=><strong>You want to impact the industries that run our world<strong> Your efforts will result in realworld impacthelping to keep the lights on get food into grocery stores reduce emissions and most importantly ensure workers return home safely<li> <li style=><strong>You are the architect of your own career<strong> If you put in the work this role wont be your last at Samsara We set up our employees for success and have built a culture that encourages rapid career development countless opportunities to experiment and master your craft in a hyper growth environment<li> <li style=><strong>Youre energized by our opportunity<strong> The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative ambitious ideas for our customers<li> <li style=><strong>You want to be with the best<strong> At Samsara we win together celebrate together and support each other You will be surrounded by a highcaliber team that will encourage you to do your best <li> <ul> <p><a href=22httpswwwsamsaracomblogwhatwevalueatsamsara22 rel=nofollow><em>Click here<em><a><em> to learn about what we value at Samsara <em><p> <p><strong>In this role you will <strong><p> <ul style=> <li style=>Discover distill and articulate our Smart Trailer business in terms of opportunity and customer priorities <li> <li style=>Work jointly with existing Smart Trailer product managers and engineering to maintain a multiquarter roadmap with measurable goals to ensure delivery of the required experiences<li> <li style=>Interface with customers to ensure that we reach the outcomes required for their ultimate success Define product requirements for userfacing capabilities and serve as the voice of the customer in tradeoff discussions and decisionmaking forums<li> <li style=>Establish a long term monetization strategy for the Smart Trailer portfolio to package sources of customer value aligned with other aspects of the Samsara portfolio<li> <li style=>Partner with Product Platform and Engineering teams to identify dependencies or forwardlooking risks that must be mitigated to ensure our success<li> <li style=>Support and advance the Smart Trailer product marketing initiatives playing a key role in content development sales and customer presentations<li> <li style=>Be datadriven understanding customer segments feature usage and success metrics to ensure our goals are achieved<li> <li style=>Contribute to the practice of product management at Samsara to help drive hypergrowth at scale<li> <li style=>Champion role model and embed Samsaras cultural principles Focus on Customer Success Build for the Long Term Adopt a Growth Mindset Be Inclusive Win as a Team as we scale globally and across new offices<li> <ul> <p><strong>Minimum requirements for the role<strong><p> <ul style=> <li style=>10+ years in a senior product management role having delivered a range of products or features with varying complexity attributed to specific business outcomes and delivering value for Enterprise customers<li> <li style=>Strong analytical skills to evaluate and interpret large datasets and make informed conclusions<li> <li style=>Ability to establish strong credibility with engineering leadership understand system dependencies and navigatenegotiate tradeoffs<li> <li style=>Experience working in a customerfocused environment Demonstrated ability to establish trust and credibility with customers with a knack for gleaning customer insights from quantitative and qualitative data<li> <li style=>A proven trackrecord of delivering outstanding results managing significant complexity and bold timelines You have a biastoaction and are not afraid to get your hands dirty<li> <li style=>Advanced organizational skills attention to detail and excellent communication skills Must be comfortable presenting to customers executives and internal audiences adjusting your communication style based on your audience<li> <ul> <p><strong>An ideal candidate also has<strong><p> <ul style=> <li style=>Experience building products and solutions that span hardware and cloud software serving fleet operations including trailers<li> <li style=>Advanced degree in a technical discipline computer science engineering etc andor in Business Marketing <li> <ul><div class=contentpaytransparency><div class=payinput><div class=description><p><span style=fontweight><span style=fontweight><strong>Samsaras Compensation Philosophy<strong> <span><span>Samsaras compensation program is designed to deliver Total Direct Compensation based on role level and geography that is at or above market We do this through our base salary + bonusvariable + restricted stock unit awards RSUs for eligible roles For eligible roles a new hire RSU award may be awarded at the time of hire and additional RSU refresh grants may be awarded annually <p> <p>We pay for performance and top performers in eligible roles may receive abovemarket equity refresh awards which allow employees to achieve higher market positioning<p><div><div class=title>The range of annual base salary for fulltime employees for this position is below Please note that base pay offered may vary depending on factors including your city of residence jobrelated knowledge skills and experience<div><div class=payrange><span>$130200<span><span class=divider><span><span>$232500 USD<span><div><div><div><div class=contentconclusion><p>At Samsara we welcome everyone regardless of their background All qualified applicants will receive consideration for employment without regard to race color religion national origin sex gender gender identity sexual orientation protected veteran status disability age and other characteristics protected by law We depend on the unique approaches of our team members to help us solve complex problems We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact<p> <p><strong>Benefits<strong><p> <p>Full time employees receive a competitive total compensation package along with employeeled remote and flexible working health benefits Samsara for Good charity fund and much much more Take a look at our <a class=clink href=22httpswwwsamsaracomcompanycareersbenefits22 rel=nofollow target=blank>Benefits<a> site to learn more<p> <p><strong>Accommodations <strong><p> <p>Samsara is an inclusive work environment and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities Please email <a href=22mailtoaccessibleinterviewingsamsaracom22 rel=nofollow>accessibleinterviewingsamsaracom<a> or <a href=22httpsformasanacomk=dcecpJYeVpOJt1RCCU7Hdgampd=18286603760751422 rel=nofollow><strong>click here<strong><a><strong> <strong>if you require any reasonable accommodations throughout the recruiting process<p> <p><strong>Flexible Working <strong><p> <p><span style=fontweight>At Samsara we embrace a flexible working model that caters to the diverse needs of our teams Our offices are open for those who prefer to work inperson and we also support remote work where it aligns with our operational requirements For certain positions being close to one of our offices or within a specific geographic area is important to facilitate collaboration access to resources or alignment with our service regions In these cases the job description will clearly indicate any working location requirements Our goal is to ensure that all members of our team can contribute effectively whether they are working onsite in a hybrid model or fully remotely All offers of employment are contingent upon an individuals ability to secure and maintain the legal right to work at the company and in the specified work location if applicable<span><p> <p><strong>Fraudulent Employment Offers<strong><p> <p>Samsara is aware of scams involving fake job interviews and offers Please know we do not charge fees to applicants at any stage of the hiring process Official communication about your application will only come from emails ending in samsaracom or usgreenhousemailio For more information regarding fraudulent employment offers please visit our <a href=22httpssamsaracomblogavoidingfakejoboffers22 rel=nofollow>blog post here<a><p><div><img src=httpsremotivecomjobtrack1907333blankgifsource=publicapi alt=>
Senior Platform Engineer
Company: Angi
Location: USA
Posted Apr 22, 2024
<div class=contentintro><p><span style=fontweight>Angi® is transforming the home services industry creating an environment for homeowners service professionals and employees to feel right at home For most home maintenance needs our platform makes it easier than ever to find a qualified service professional for indoor and outdoor jobs home renovations or anything in between We are on a mission to become the home for everything home by helping small businesses thrive and providing solutions to financing and booking home jobs with just a few clicks <span><p> <p><span style=fontweight>Over the last 25 years we have opened our doors to a network of over 200K service professionals and helped over 150 million homeowners love where they live We believe home is the most important place on earth and are embarking on a journey to redefine how people care for their homes Angi is an amazing place to build your dream career join uswe cannot wait to welcome you home <span><p><div><p><strong>About the team<strong><p> <p>We are seeking a highly skilled Modern Senior Platform Engineer with expertise in Cloud Computing on AWS running workloads in Kubernetes and streamlining developer experience The ideal candidate will have a deep understanding of cloud infrastructure containerization and automation as well as experience in designing deploying and maintaining complex systems<p> <p><strong>What youll do<strong><p> <ul style=> <li style=>Design deploy and maintain cloud infrastructure on AWS<li> <li style=>Develop and maintain Kubernetes clusters for running workloads<li> <li style=>Build and maintain CICD pipelines for deploying applications<li> <li style=>Collaborate with data scientists and engineers to design and deploy ML models<li> <li style=>Monitor and troubleshoot system performance and availability<li> <li style=>Automate infrastructure and application deployments<li> <li style=>Stay uptodate with emerging technologies and industry trends<li> <ul> <p><strong>Who you are<strong><p> <ul style=> <li style=>Bachelors degree in Computer Science or related field required Masters degree in Computer Science or related field preferred<li> <li style=>5+ years of experience in cloud computing on AWS<li> <li style=>3+ years of experience in Kubernetes and container orchestration<li> <li style=>Experience working with building out controlloop style operators preferred <li> <li style=>Experience in automation and infrastructure as code<li> <li style=>Strong programming skills in Python Java or Go<li> <li style=>Strong problemsolving skills and attention to detail<li> <li style=>Excellent communication and collaboration skills<li> <ul> <p><strong>Preferred Qualifications<strong><p> <ul style=> <li style=>Strong understanding of complex distributed systems<li> <li style=>AWS amp Kubernetes certifications highly preferred<li> <li style=>Experience in Terraform Helm or other infrastructure as code tools <li> <li style=>Experience in Docker or other containerization technologies<li> <li style=>Experience in data visualization and dashboarding tools<li> <ul> <p><strong>We value diversity<strong><p> <p>We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems We welcome and value individuals who bring diverse life experiences educational backgrounds cultures and work experiences<p> <p><strong>Compensation amp Benefits<strong><p> <ul style=> <li style=><span>The salary band for this position ranges from $155000 $185000 <span><span>commensurate with experience and performance<span><span><span><span> Compensation may vary based on factors such as cost of living<span><span> <span><li> <li style=><span>This position will be eligible for a competitive year end performance bonus amp equity package<span><span> <span><li> <li style=><span>Full medical dental vision package to fit your needs<span><span> <span><li> <li style=><span>Flexible vacation policy work hard and take time when you need it<span><span> <span><li> <li style=><span>Pet discount plans amp retirement plan with company match 401K<span><span> <span><li> <li style=><span>The rare opportunity to work with sharp motivated teammates solving some of the most unique challenges and changing the world<span><span> <span><li> <ul> <p><span>LIRemote<br><span><p><img src=httpsremotivecomjobtrack1907659blankgifsource=publicapi alt=>
Technical Team Lead
Company: Chinook Systems
Location: USA
Posted Apr 22, 2024
<p>Are you ready to spearhead Chinooks strategic growth and make a mark in the dynamic world of government contracts Join us in building an elite Tiger Team a force equipped with topnotch credentials certifications skills experience and competencies to not only secure important government contracts but also excel in the initial fulfillment of project requirements This role represents all of Chinooks range of services and would impact 1 Strategic Prowess 2 Elite Team Formation 3 Global Reach 4 Business Growth and 5 Professional Development This transformative role has the potential to lead to other growth roles andor leadership positions with increasing responsibility within Chinook<br><p> <p><strong>Location<strong> Remote US and international travel required<br><p> <p><strong><u>Responsibilities<u><strong><p> <p><strong>Team and Project Leadership<strong><p> <ul style=><li style=>Lead and manage building systems projects from inception to completion This includes Operations and Maintenance Commissioning Facility Optimization Design Build Turnkey Upgrades Building Controls and Systems integration type scopes varying in size and complexity<li><li style=>Act as the primary point of contact for clients ensuring effective communication and understanding of project requirements status and schedule<li><li style=>Oversee project teams providing guidance and support to ensure successful project delivery<li><ul> <p><strong>Travel and Remote Deployment<strong><p> <ul style=><li style=>Depending on scope and duration of project deploy as required to setup andor execute projectsthen if applicable travel as required once the project is staffed locally<li><li style=>Willingness to travel for deployments with onsite durations that align with the scope and complexity of the project including both domestic and international locations The max deployment duration is estimated to be one year or less with most deployments being much less than the maximum Longer term deployments may include rotational breaks<li><li style=>Ability to work remotely and coordinate with project teams dispersed across various locations<li><ul> <p><strong>Client Communication<strong><p> <ul style=><li style=>Establish and maintain strong relationships with clients<li><li style=>Effectively communicate project status milestones and updates to clients in a clear and concise manner<li><li style=>Address client concerns and proactively identify opportunities for additional services Leverage the full breadth of Chinook services to maximize value add to customer<li><ul> <p><strong>Subcontractor Management<strong><p> <ul style=><li style=>Manage subcontractors and vendors to ensure they <u>safely<u> meet project deliverables and quality standards<li><li style=>Negotiate contracts and agreements with subcontractors<li><li style=>Monitor subcontractor performance and address issues promptly<li><ul> <p><strong>Technical Expertise<strong><p> <ul style=><li style=>Possess functional technical andor operational understanding of commercial facilities systems such as lighting HVAC building control systems power distribution generation power monitoring and controls UPS and emergency power<li><li style=>Ability to understand and interpret technical specifications drawings and performance work statements<li><li style=>Collaborate with technical and functional teams to ensure project designs and scopes align with client requirements<li><ul> <p><strong>Project Planning and Execution<strong><p> <ul style=><li style=>Develop project plans schedules and budgets<li><li style=>Monitor project progress identify potential risks and implement mitigation strategies<li><li style=>Ensure projects are completed within scope on time and within budget<li><ul> <p><strong>Billing and Financial Management<strong><p> <ul style=><li style=>Track project expenses and revenue to ensure profitability<li><li style=>Prepare and submit accurate and timely invoices to clients<li><li style=>Monitor and manage project financials throughout the project lifecycle<li><ul> <p><strong>Team Collaboration<strong><p> <ul style=><li style=>Foster a collaborative and positive team environment<li><li style=>Coordinate with crossfunctional teams including AccountingContractsFinance DesignBuild Facility Optimization Building Automation Operations and Maintenance Security and Resilience and Facility Support Services teams<li><ul> <p><strong>Qualifications<strong><p> <ul style=><li style=>Bachelors degree in engineering or equivalent range of experience and technical trainingeducation<li><li style=>Experience with MEP project management field engineering service manager senior commissioning or similar roles<li><li style=>Proven experience in project management within the building systems industry<li><li style=>Strong leadership and communication skills<li><li style=>Ability to manage and motivate project teams<li><li style=>Proficient in project management software<li><li style=>Willingness to adapt to changing project requirements and travel schedules<li><ul><img src=httpsremotivecomjobtrack1907680blankgifsource=publicapi alt=>
Senior Director of Product Marketing
Company: Workiva
Location: USA
Posted Apr 22, 2024
<p class=jobDescription> <p> The Senior Director of Product Marketing will lead the process of creating gotomarket strategies for products portfolios of solutions as well as relevant buyer personas This includes product positioningmessaging marketing strategy and sales enablement This role will support marketing and sales areas identifying emerging market opportunities and focusing sales efforts to achieve revenue goals by solution market and industry categories <p> <p> <p> <p> The Senior Director of Product Marketing will participate in the product strategy and the road map planning process representing the market perspective and supporting product decisions based on significant sales customer and market feedback The Senior Director of Product Marketing may manage multiple teams of Product Marketers <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Create a gotomarket strategy for assigned products markets and solutions and ensure that execution of the plan drives business goals <p> <li> <li> <p> Manage platform and pointsolution initiatives to focus sales efforts and ensure the achievement of revenue and profit goals for specific solutions <p> <li> <li> <p> Drive the development execution and delivery of thought leadership content webinars blogs white papers etc to advance credibility and awareness and drive pipeline <p> <li> <li> <p> Collaborate with Partnerships Product Management Sales Sales Operations and Field Readiness for successful sales rollouts of sales enablement and support tools <p> <li> <li> <p> Develop product positioning and complete competitive analysis <p> <li> <li> <p> Consult with customers in partnership with Product Management and Sales to explore product and market opportunities <p> <li> <li> <p> Identify key functional ecosystem and operational requirements to serve the targeted market better <p> <li> <li> <p> Provide consulting and management support to marketing and sales areas identifying emerging market opportunities <p> <li> <li> <p> Become an influencer through thought leadership exposure and speaking engagements across industry associations <p> <li> <ul> <p> <p> <p> <strong> What Youll Need <strong> <p> <p> <p> <p> <strong> Education <strong> <p> <ul> <li> <p> Bachelors degree in marketing business or similar area of study preferred <p> <li> <ul> <p> <p> <p> <strong> Experience <strong> <p> <ul> <li> <p> 12+ years of experience in roles relating to product marketing product development product management finance and accounting audit consulting financial services and product sales <p> <li> <ul> <p> <p> <p> <strong> Preferred Qualifications <strong> <p> <ul> <li> <p> 8+ years of people management preferred <p> <li> <li> <p> Experience in businesstobusiness B2B tech marketing with a preference for Software as a Service SaaS expertise <p> <li> <li> <p> Proficiency in implementing productled growth gotomarket strategies approaches and tactics <p> <li> <li> <p> Effective communication skills across all organizational levels spanning from buyers and endusers to executive management <p> <li> <li> <p> Demonstrated success in collaborating and influencing crossfunctional leadership teams including Sales Marketing Product Sales Operations Enablement and Customer Success <p> <li> <li> <p> Strategic mindset with the ability to derive insights from data for decisionmaking <p> <li> <li> <p> Proven ability to innovate and optimize businessdriven strategies <p> <li> <li> <p> Exceptional listening communication and program management skills <p> <li> <ul> <p> <p> <p> <strong> Travel Requirement <strong> <p> <ul> <li> <p> Up to 40 travel <p> <li> <ul> <p> <p> <p> Working Conditions amp Physical Requirements <p> <ul> <li> <p> Reliable internet access for any period of time working remotely not in a Workiva office <p> <li> <li> <p> LIREMOTE <p> <li> <ul> <p> <strong> How Youll Be Rewarded <strong> <p> <p> <p> <p> ✅ Salary range in the US $17400000 $29600000 <p> <p> ✅ A discretionary bonus typically paid annually <p> <p> ✅ Restricted Stock Units granted at time of hire <p> <p> ✅ 401k match and comprehensive employee benefits package <p> <p> <p> <p> The salary range represents the low and high end of the salary range for this job in the US Minimums and maximums may vary based on location The actual salary offer will carefully consider a wide range of factors including your skills qualifications experience and other relevant factors <p> <p> <p> <p> <strong> Where Youll Work <strong> <p> <p> <p> <p> Our values drive how we work and who we hire You will see these values ingrained in how we support our customers work with team members build our products and in the work environment weve created <p> <p> <p> <p> We believe our people are our greatest asset and our unique culture gives employees the opportunity to make an impact everyday We give our employees the freedom and resources they needbacked by our culture of collaboration and diverse thoughtto continue innovating and breaking new ground We hire talented people with a wide range of skills and experiences who are eager to tackle some of todays most challenging problems <p> <p> <p> <p> At Workiva youll enjoy <p> <ul> <li> <p> <strong> Fantastic Benefits <strong> With coverage starting day one choose from competitive health dental and vision plans on the largest physician networks available <p> <li> <li> <p> <strong> Casual Dress <strong> Workiva has a casual work environment most people wear jeans to the office <p> <li> <li> <p> <strong> Involvement <strong> Ability to participate in Business Employee Resource Groups Black Hispanic Asian Women Rainbow LGBTQIA+ Veterans Disabilities Volunteering Company wide celebrations and more <p> <li> <li> <p> <strong> Worklife Balance <strong> We have competitive PTO VTO and Parental Leave We encourage employees to spend time enjoying life outside of work <p> <li> <ul> <p> <strong> Learn more about life at Workiva <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpswwwlinkedincomcompanyworkiva rel=noopener noreferrer nofollow target=blank> httpswwwlinkedincomcompanyworkiva <a> <p> <p> <strong> Learn more about benefits <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpswwwworkivacomcareersbenefits rel=noopener noreferrer nofollow target=blank> httpswwwworkivacomcareersbenefits <a> <p> <p> Workiva is an Equal Employment Opportunity and Affirmative Action Employer We believe that great minds think differently We value diversity of backgrounds beliefs and interests and we recognize diversity as an important source of intellectual thought varied perspective and innovation Employment decisions are made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other protected characteristic We strongly encourage and welcome people from historically marginalized groups to apply <p> <p> <p> <p> Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities To request assistance with the application process please email <a class=fontbold underline fontbold underline fontbold underline href=mailtotalentacquisitionworkivacom rel=noopener noreferrer nofollow target=blank> <u> talentacquisitionworkivacom <u> <a> <p> <p> Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles ensuring adherence to company policies and regulatory standards <p> <p> <p> <p> <em> Workiva supports employees in working where they work best either from an office or remotely from any location within their country of employment <em> <p> <p> LIHS2 <p><p>
Senior Product Support Engineer - (Spanish/Portuguese/English fluency required)
Company: Workiva
Location: USA
Posted Apr 22, 2024
<p class=jobDescription> <p> The Senior Product Support Engineer SrPSE responds to customer issues across our Workiva platforms This role ensures timely resolution of customer issues implements advanced solutions to prevent reoccurrence and mentors other support engineers They provide technical and functional support over the phone chat and case management maintaining customer professionalism and rapport Capable of resolving complex issues independently they escalate only when necessary and contribute to improving the customer experience and support workflows Additionally they participate in candidate interviews and facilitate ticket reviews for the support team <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Provide technical and functional support to customers via phone chat and case management <p> <li> <li> <p> Troubleshoot customer issues independently utilizing application knowledge and selfguided research <p> <li> <li> <p> Recognize and respond to urgent customer issues and take necessary steps to remediate or escalate <p> <li> <li> <p> Contribute to improving the customer experience and support workflows <p> <li> <li> <p> Collaborate with Customer Success Professional Services Software Support Engineers and all support tiers to solve problems <p> <li> <li> <p> Interview and assess candidates for promotion and new hires <p> <li> <li> <p> Facilitate ticket reviews for the support team making suggestions for improvement <p> <li> <li> <p> Live the Workiva Values and Principles embodying accountability and a resultsoriented mindset <p> <li> <ul> <p> <p> <p> <strong> What Youll Need <strong> <p> <p> <p> <p> <strong> Minimum Qualifications <strong> <p> <ul> <li> <p> Fluency in Spanish Portuguese and English required <p> <li> <li> <p> 4+ years of related experience <p> <li> <li> <p> Bachelors Degree <p> <li> <li> <p> Advanced degree considered in lieu of experience <p> <li> <ul> <p> <p> <p> <strong> Preferred Qualifications <strong> <p> <ul> <li> <p> Thorough understanding of API and Scripting processes preferred <p> <li> <li> <p> Linux experience preferred <p> <li> <li> <p> Experience in Project Management preferred <p> <li> <li> <p> Previous experience supporting a SaaS platform <p> <li> <li> <p> Familiarity with Zendesk <p> <li> <li> <p> Ability to troubleshoot code <p> <li> <li> <p> Familiarity with Scripting <p> <li> <li> <p> Ability to multitask and manage changing priorities <p> <li> <li> <p> Strong technical aptitude proficiency in Google Drive Microsoft Office Suite OneCloud amp Python Workiva products <p> <li> <li> <p> Strong communication skills verbal listening writing <p> <li> <li> <p> Selfmotivated accountable and able to train others to demonstrate similar characteristics <p> <li> <li> <p> Proven ability to meet established timelines and service level agreements <p> <li> <li> <p> Demonstrate a strong sense of customer service <p> <li> <li> <p> Ability to understand system logs and reports to solve issues <p> <li> <li> <p> Assess support data and analytics to determine areas for improvement and create reports <p> <li> <ul> <p> <p> <p> <strong> Remote Ready Excellence <strong> <p> <ul> <li> <p> Varying and overtime hours required during peak seasons <p> <li> <li> <p> Minimal travel <p> <li> <li> <p> Reliable internet access for any period of time working remotely not in a Workiva office <p> <li> <li> <p> Must be able to work an five day 8 hour shift Central Time hours <p> <li> <ul> <p> <p> <p> <strong> How Youll Be Rewarded <strong> <p> <p> <p> <p> ✅ Salary range in the US $3300 $5600 <p> <p> ✅ A discretionary bonus typically paid annually <p> <p> ✅ Restricted Stock Units granted at time of hire <p> <p> ✅ 401k match and comprehensive employee benefits package <p> <p> <p> <p> The salary range represents the low and high end of the salary range for this job in the US Minimums and maximums may vary based on location The actual salary offer will carefully consider a wide range of factors including your skills qualifications experience and other relevant factors <p> <p> <p> <p> <strong> Where Youll Work <strong> <p> <p> <p> <p> Our values drive how we work and who we hire You will see these values ingrained in how we support our customers work with team members build our products and in the work environment weve created <p> <p> <p> <p> We believe our people are our greatest asset and our unique culture gives employees the opportunity to make an impact everyday We give our employees the freedom and resources they needbacked by our culture of collaboration and diverse thoughtto continue innovating and breaking new ground We hire talented people with a wide range of skills and experiences who are eager to tackle some of todays most challenging problems <p> <p> <p> <p> At Workiva youll enjoy <p> <ul> <li> <p> <strong> Fantastic Benefits <strong> With coverage starting day one choose from competitive health dental and vision plans on the largest physician networks available <p> <li> <li> <p> <strong> Casual Dress <strong> Workiva has a casual work environment most people wear jeans to the office <p> <li> <li> <p> <strong> Involvement <strong> Ability to participate in Business Employee Resource Groups Black Hispanic Asian Women Rainbow LGBTQIA+ Veterans Disabilities Volunteering Company wide celebrations and more <p> <li> <li> <p> <strong> Worklife Balance <strong> We have competitive PTO VTO and Parental Leave We encourage employees to spend time enjoying life outside of work <p> <li> <ul> <p> <strong> Learn more about life at Workiva <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpswwwlinkedincomcompanyworkiva rel=noopener noreferrer nofollow target=blank> httpswwwlinkedincomcompanyworkiva <a> <p> <p> <strong> Learn more about benefits <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpswwwworkivacomcareersbenefits rel=noopener noreferrer nofollow target=blank> httpswwwworkivacomcareersbenefits <a> <p> <p> Workiva is an Equal Employment Opportunity and Affirmative Action Employer We believe that great minds think differently We value diversity of backgrounds beliefs and interests and we recognize diversity as an important source of intellectual thought varied perspective and innovation Employment decisions are made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other protected characteristic We strongly encourage and welcome people from historically marginalized groups to apply <p> <p> <p> <p> Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities To request assistance with the application process please email <a class=fontbold underline fontbold underline fontbold underline href=mailtotalentacquisitionworkivacom rel=noopener noreferrer nofollow target=blank> <u> talentacquisitionworkivacom <u> <a> <p> <p> Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles ensuring adherence to company policies and regulatory standards <p> <p> <p> <p> <em> Workiva supports employees in working where they work best either from an office or remotely from any location within their country of employment <em> <p> <p> LIJW1 <p><p>
Senior HR Operations Manager
Company: Creatio
Location: USA
Posted Apr 22, 2024
<p class=jobDescription> <p> Creatio is a global vendor of one platform to automate industry workflows and CRM with nocode and a maximum degree of freedom With a dedicated global team of over 700 professionals a network of 700+ partners and thousands of customers Creatio operates in more than 100 countries around the globe <p> <p> <p> <p> We are seeking a strategic and detailoriented Senior HR Operations Manager to oversee the efficient and effective delivery of HR operations and services within our organization <p> <p> <p> <p> The Senior HR Operations Manager will be responsible for managing various HR functions including HRIS management budgeting employee data management payroll coordination and HR process improvement The ideal candidate will have a strong background in HR operations excellent organizational skills and the ability to drive process optimization and enhance HR service delivery This role is a remote mode working model with the possibility to work from the Warsaw office <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> identify opportunities to streamline HR processes improve efficiency and enhance service delivery <p> <li> <li> <p> utilize technology and automation tools to optimize HR operations and reduce manual work <p> <li> <li> <p> oversee the implementation configuration and maintenance of the HRIS Human Resources Information System <p> <li> <li> <p> collaborate with IT and vendors to troubleshoot system issues and implement system enhancements <p> <li> <li> <p> ensure accurate and secure management of employee data including personnel files HRIS records and other HRrelated documentation <p> <li> <li> <p> develop and maintain data management policies and procedures ensuring compliance with data privacy regulations <p> <li> <li> <p> generate reports and provide HR metrics and analytics to support business decisionmaking <p> <li> <li> <p> ensure compliance with labor laws and regulations employee leaves such as vacation time sick leave parental leave and other types of authorized absences <p> <li> <li> <p> stay updated on HR laws regulations and best practices to ensure compliance with employment laws and regulations across different locations <p> <li> <li> <p> develop and update HR policies procedures and employee handbooks <p> <li> <li> <p> communicate and train employees on HR policies and procedures <p> <li> <li> <p> manage relationships with external HR vendors such as EORs HR service providers and HR software vendors <p> <li> <li> <p> evaluate vendor performance negotiate contracts and ensure service level agreements are met <p> <li> <ul> <p> <p> <p> <strong> Qualifications <strong> <p> <ul> <li> <p> BachelorsMasters degree in Human Resources Business Administration or a related field or equivalent work experience <p> <li> <li> <p> excellent communication skills with good knowledge of written and spoken English C1 <p> <li> <li> <p> 5+ years experience in HR operations HRIS management or a similar role <p> <li> <li> <p> proven experience in efficient communication with all levels of associates across the organization <p> <li> <li> <p> strong knowledge of HR processes policies and best practices <p> <li> <li> <p> experience with HRIS implementation and management <p> <li> <li> <p> understanding of data privacy regulations and compliance <p> <li> <li> <p> excellent analytical and problemsolving skills <p> <li> <li> <p> strong organizational and project management abilities <p> <li> <ul> <p> <p> <p> <strong> What you should expect from us <strong> <p> <ul> <li> <p> the awardwinning product a Leader in Gartner Quadrants to be proud of <p> <li> <li> <p> a remotefirst hybrid model while giving plenty of space for concentration and personal working habits we encourage regular meetings in one of our five hubs worldwide <p> <li> <li> <p> culture of genuine care ownership dedication and high standards learn more here <p> <li> <li> <p> a vibrant corporate life enjoy the opportunity to explore your teammates cultures in online and offline events participate in sports competitions enjoy art master classes and create your new favorite memories at our parties <p> <li> <li> <p> caring for your health Creatio offers several options for medical insurance together with our medical partner <p> <li> <li> <p> Creatio offers all team members competitive pay <p> <li> <li> <p> paid leave options for lifequalifying events sicknesses etc <p> <li> <li> <p> nice and modern hub in the Warsaw city center to get acquainted with colleagues or to gain some quiet space for concentration <p> <li> <ul> <p> <p> <p> <p> <p> <p><p>
Developer Support Specialist III
Company: Calendly
Location: USA
Posted Apr 22, 2024
<p class=jobDescription> <h2> <strong> Why join Calendlys Customer Experience team <strong> <h2> <p> We are on the lookout for a technical support specialist with a robust background in development and integration This role requires a professional skilled in supporting customers with API SAMLSCIM technical integrations and broader development challenges Beyond troubleshooting you will significantly contribute to enhancing the productivity and knowledge base of the Customer Experience department This includes developing resources and processes for a team that is focusing on our enterprise clients ensuring their unique needs are met efficiently <p> <p> The ideal candidate will have a strong foundation in software development or a similar technical field equipped to navigate the unique challenges presented by both developers and enterprise customers Leadership qualities technical expertise and a selfdriven curiosity for resolving technical issues are highly prized Moreover this individual should exhibit a businessoriented approach capable of discerning patterns in user needs and spearheading projects that deliver meaningful impact to our users A proactive communication style the ability to convey customer needs effectively and the capacity to work independently while aligning with team goals are essential traits for this position <p> <h2> <strong> What are some of the high impact opportunities youll tackle <strong> <h2> <ul> <li> <p> Delivering outstanding customer experiences by resolving complex issues and aiding with sophisticated integrations <p> <li> <li> <p> Offering detailed support and tailored solutions for enterprise customers with a focus on development and integration challenges beyond specific platforms <p> <li> <li> <p> Conducting indepth analysis of development practices identifying new opportunities and standardizing processes for enhanced efficiency and effectiveness <p> <li> <li> <p> Acting as a consultant and advocate for enterprise customers guiding them on optimal usage of our tools and ensuring swift issue resolution <p> <li> <li> <p> Developing updating and maintaining resources and documentation for the developer community enhancing their ability to leverage our platform effectively <p> <li> <li> <p> Addressing all relevant customer inquiries including those related to APIs webhooks advanced integrations and authentication mechanisms like SAMLSCIMSSO with a keen eye on innovative solutions and customer satisfaction <p> <li> <li> <p> Upholding exemplary service metrics in terms of response time quality of support and overall customer satisfaction <p> <li> <li> <p> Collaborating closely with Product teams to relay customer feedback and insights helping tailor the product to meet the specific needs and expectations of our users <p> <li> <li> <p> Resolving intricate technical issues that involve code further ensuring customer success and platform reliability <p> <li> <li> <p> Providing technical mentorship to our customer experience teammates to elevate their proficiency in handling customer requests <p> <li> <li> <p> Contributing to the overall knowledge enhancement and process optimization within the department fostering a culture of continuous improvement and excellence <p> <li> <ul> <h2> <strong> This opportunity is for you if you haveare <strong> <h2> <ul> <li> <p> Experience supporting customers through various channels including live chat tickets and phone <p> <li> <li> <p> Experience with SAMLSSOSCIM integration setup and troubleshooting <p> <li> <li> <p> 5+ years of work experience in Customer Support Engineering or similar technology fields <p> <li> <li> <p> 2+ years experience with integration support or internal agent support <p> <li> <li> <p> 1+ year of coding and development experience or equivalent development education <p> <li> <li> <p> Demonstrated ability to read and write web development languages such as HTML CSS Javascript <p> <li> <li> <p> Superb communication skills both internal and customer facing <p> <li> <li> <p> A track record of going above and beyond for your team and customers <p> <li> <li> <p> Impeccable time management skills and an ability to selfdirect <p> <li> <li> <p> Salesforce administration experience a bonus <p> <li> <ul> <h2> <strong> Available shifts <strong> <h2> <ul> <li> <p> This role has a consistent 5day per week work schedule your shift each week will be Monday Friday 9am 6pm EST <p> <li> <ul> <h2> Whats in it for you <h2> <p> Ready to make a serious impact Millions of people already rely on Calendlys products and were still in the midst of our growth curve its a phenomenal time to join us Everything youll work on here will accelerate your career to the next level If you want to learn grow and do the best work of your life alongside the best people youve ever worked with then we hope youll consider allowing Calendly to be a part of your professional career <p> <h2> Our Hiring Process <h2> <p> Typically individuals will participate in the following interview process However there may be slight nuances given the role and or department we are hiring for Please keep in mind that individuals can be declined from the position at any stage of the process <p> <ul> <li> <p> Qualified individuals will be invited to schedule a phone interview with a member of our recruiting team This is a great time to ask any initial questions you have about the company or the role <p> <li> <li> <p> Next well put you in direct contact with your potential manager Youll get a chance to learn even more about life at Calendly the responsibilities within your role and the qualities needed to succeed here <p> <li> <li> <p> Then you will perform an interview exercise where you can highlight your skills <p> <li> <li> <p> Next or in parallel youll meet with your potential team members <p> <li> <li> <p> Finally we connect with those youve worked with before to learn more about the impact you can make the value you bring and the best way to set you up for success at Calendly <p> <li> <ul> <p> We aim to provide an inclusive and equitable experience to everyone who expresses interest in working at Calendly The recruiter assigned to this role will keep you informed every step of the way Have questions Let your recruiter know Want to share your experience We are passionately committed to improving and building on our process and we consider feedback a gift <p> <p> <strong> <em> If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process please contact us at recruitingcalendlycom <em> <strong> <p> <p> <strong> <em> Calendly is registered as an employer in many but not all states If you are located in California Alaska Hawaii Montana North Dakota South Dakota Nebraska Iowa and West Virginia you will not be eligible for employment you will not be eligible for employment Note that all individual roles will specify location eligibility <em> <strong> <p> <p> <strong> <em> All candidates can find our Candidate Privacy Statement <em> <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1UarTnO5b7rIEKowqiyRvw1Zz81mROP7tqNR7sCmhBMedit rel=noopener noreferrer nofollow target=blank> <strong> <em> here <em> <strong> <a> <p> <p> <strong> <em> Candidates residing in California may visit our Notice at Collection for California Candidates here <em> <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1d58uJ1S0ti5jMlekLhXRswLfJAdw0A6editbookmark=idgjdgxs rel=noopener noreferrer nofollow target=blank> <strong> <em> Notice at Collection <em> <strong> <a> <p> <p> Compensation is based on a variety of factors including but not limited to location experience and jobrelated skills In addition Calendly offers a wide range of best in class <a class=fontbold underline fontbold underline fontbold underline href=httpscareerscalendlycombenefitsperks rel=noopener noreferrer nofollow target=blank> <strong> total rewards <strong> <a> This includes comprehensive employee benefits like healthcare dental vision parental leave 401k match paid time off and much more At Calendly we believe exceptional performance deserves exceptional rewards During the hiring process we are committed to sharing details about the compensation range for the position enabling you to make an informed decision <p> <p> Please note that the compensation details listed in role postings reflect the base salary only and do not include bonuscommission equity or benefits <p><p>
Sales Executive
Company: G-P
Location: USA
Posted Apr 22, 2024
<p class=jobDescription> <p> <p> <p> GPs automated AIdriven global employment platform designed by our technical teams and powered by our worldwide HR experts enables our customers to hire onboard and manage the best talent they can find anywhere in the world <p> <p> As the leader in the Employer of Record industry we simplify global business by allowing companies to grow to new countries and test new markets compliantly without the hassle of setting up branch offices or subsidiaries <p> <p> With diverse teams all around the world our people are the heartbeat of the company and the reason why GPs is a fun and inclusive place to work We encourage and support personal growth and career development trust our team members with the autonomy to do their best work and believe in recognition for a job well done <p> <p> Did we mention you can experience all of this while working remotely As a remotefirst employer we value your experience and skills more than where you are located Join our collaborative work environment where you can make a real impact and love the work youre doing <p> <p> <p> <p> <strong> About the position <strong> <p> <p> As a Sales Executive at GPs you are leading the charge in breaking down barriers to global business Our AIdriven automated fully compliant global Employer of Record platform is overlaid by a SaaS offering that puts our hyperlocalized HR finance legal systems into a selfservice customer experience <p> <p> Using strong consultative selling skills you will balance contacting warm inbound leads and driving selfsourced leads for your pipeline while also partnering closely with internal stakeholders to achieve team goals and work towards teams revenue goals <p> <p> Individuals in this customerfacing role send a critical message about Globalization Partners as a company and should aspire to demonstrate excellence in international space building on consultative sales expertise while focusing heavily on customer needs <p> <p> Are you ready to work for a company that has continuously being recognized as a Top Place to work <p> <p> <p> <p> <strong> What were looking for <strong> <p> <ul> <li> <p> 35 years of proven experience in technology sales data related software andor cloudbased applications <p> <li> <li> <p> Proven and established professional consultative relationships with the client up to and including the Clevel for midtolarge accounts achieved via developing a core understanding of the unique business needs of the client within their industry <p> <li> <li> <p> Track record of selling Business Value vs Product <p> <li> <li> <p> Excellent verbal and written communication presentation and relationship management skills <p> <li> <li> <p> Relevant and timely competitor knowledge across current and targeted accounts to strategically position our offering effectively <p> <li> <ul> <p> <p> <p> <p> <p> The annual gross base salary range for this position is $700000$80000 with a total estimated compensation of $140000$160000 OTE Actual compensation for this position may vary and will depend on multiple factors including relevant qualifications experience education and geographic location This position is also eligible for an annual commission dependent on various factors including and without limitation individual and company performance in addition to base salary <p> <p> GP values its employees and offers excellent benefits and perks including generous paid parental leave flexible time off flexible spending accounts medical Insurance dental Insurance vision Insurance 401k and sabbatical after 5 years of service <p> <p> We will consider for employment all qualified applicants including those with arrest records conviction records or other criminal histories in a manner consistent with the requirements of any applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance the San Francisco Fair Chance Ordinance and the New York City Fair Chance Act <p> <p> <p> <p> <strong> <em> LIDNI LIRemote LIJT1 <em> <strong> <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <p><p>
Sr. Analyst - Commissions
Company: 1Password
Location: USA
Posted Apr 22, 2024
<p class=jobDescription> <p> <em> We all have important information we need to manage and protecting it should be easy Over 100000 businesses and millions of people log in to 1Password to unlock smart simple access to everything they care about Our vision is to create a safer simpler digital future for everyone and our culture values simplicity honesty and a humancentric approach to solving problems Come help us unlock peace of mind so everyone can stay safer online <em> <p> <p> <p> <p> As a Senior Analyst Commissions at 1Password you will be responsible for helping to build out and administer our Sales Compensation plans You will be utilizing your analytical skills and business acumen in the timely and accurate calculation of sales commissions for the sales team and be a key contributor in our Finance department You will have the opportunity to make an immediate impact as you join a growing team and work closely with crossfunctional departments <p> <p> <p> <p> This is a remote opportunity within Canada and the US <p> <p> <p> <p> <p> <p> <strong> What were looking for <strong> <p> <ul> <li> <p> 5+ years experience in sales compensation with strong knowledge of a sales function in a SaaS company <p> <li> <li> <p> Experience with reporting analytics and calculation of sales incentivecommission payments <p> <li> <li> <p> Knowledge of incentive plan structures bookings and revenuebased incentive plans quotas and accelerators <p> <li> <li> <p> Excellent communication skills both written and oral with a proven ability to clearly explain commission concepts terminology and calculations <p> <li> <li> <p> Expertise using Excel to analyze large data sets ie basic formulas pivot tables VLOOKUPs and experience with other BI tools such as Looker or Tableau <p> <li> <li> <p> Experience using CaptivateIQ CIQ Looker and Salesforce an asset <p> <li> <li> <p> Knowledge of US GAAP not required but preferred <p> <li> <li> <p> Strong attention to detail and the ability to ensure the accuracy of data management <p> <li> <li> <p> Strong problemsolving and process improvement skills <p> <li> <li> <p> Create and manage documentation of procedures to ensure consistency in calculations audits and all financial processes <p> <li> <li> <p> Ability to adapt and adjust to a high volume of changes <p> <li> <li> <p> Ability to work under ambiguity and manage multiple priorities in a fastpaced environment while maintaining high work quality <p> <li> <li> <p> University degree or equivalent in business andor commerce <p> <li> <ul> <p> <p> <p> <strong> What you can expect <strong> <p> <ul> <li> <p> Support the Commission Manager in managing the annual compensation setting process resetting quotas plans and configure CaptivateIQ as needed <p> <li> <li> <p> Prepare and calculate monthly commissions payout across the Company including bonuses and onetime incentive payments <p> <li> <li> <p> Maintain the commission plan database in CIQ ensuring data integrity and serve as the primary point of contact all enduser technical CIQ or commission inquiries <p> <li> <li> <p> Distribute and track completeness of compensation plan signoff from sales employees to ensure compliance with company policies <p> <li> <li> <p> Document approvals and other support materials for any adjustment that will result in changes to pay and assist in drafting policies and procedures around adjustments <p> <li> <li> <p> Partner with other functions such as Rev Ops and HR Ops to establish best practices and improve processes to increase efficiency and accuracy of the sales commissions process <p> <li> <li> <p> Research compensation issues disputes and provide analysis to facilitate resolution <p> <li> <li> <p> Prepare monthly accruals and reconciliations for commission accounting and support payroll in the timely and accurate preparation of commission payouts <p> <li> <ul> <p> <p> <p> <p> <p> USAbased roles only The Annual base salary for this role is between $88000 USD and $118000 USD plus immediate participation in 1Passwords benefits program health dental 401k and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> Canadabased roles only The Annual base salary for this role is between $81000 CAD and $109000 CAD plus immediate participation in 1Passwords generous benefits program health dental RRSP and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> At 1Password we approach each individuals compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set <p> <p> <p> <p> <strong> What we offer <strong> <p> <p> <p> <p> We believe in working hard and resting hard Were always looking for new ways to support our team members but heres a glance at what we currently offer <p> <p> <p> <p> <strong> Health and wellbeing <strong> <p> <p> gt 👶 Maternity and parental leave top up programs <p> <p> gt 👟 Wellness spending account <p> <p> gt 🏝 Generous PTO policy <p> <p> gt 💖 Companywide wellness days off scheduled throughout the year <p> <p> gt 🧠 Wellness Coach membership <p> <p> gt 🩺 Comprehensive health coverage <p> <p> <p> <p> <strong> Growth and future <strong> <p> <p> gt 📈 Employee stock option program for all full time employees <p> <p> gt 💸 Retirement matching program <p> <p> gt 💡 Training budget 1Password University access and learning sessions <p> <p> gt 🔑 Free 1Password account and friends and family discount <p> <p> <p> <p> <strong> Flexibility and community <strong> <p> <p> gt 🤝 Paid volunteer days <p> <p> gt 🌎 Employeeled DEIampB programs and ERGs <p> <p> gt 🏠 Fully remote environment <p> <p> gt 🏆 Peertopeer recognition through Bonusly <p> <p> <p> <p> <strong> You belong here <strong> <p> <p> <p> <p> <em> 1Password is proud to be an equal opportunity employer We are committed to fostering an inclusive diverse and equitable workplace that is built on trust support and respect We welcome all individuals and do not discriminate on the basis of gender identity and expression race ethnicity disability sexual orientation colour religion creed gender national origin age marital status pregnancy sex citizenship education languages spoken or veteran status Be yourself find your people and share the things you love <em> <p> <p> <p> <p> <em> Accommodation is available upon request at any point during our recruitment process If you require an accommodation please speak to your talent acquisition partner or email us at nextbitagilebitscom and well work to meet your needs <em> <p> <p> <p> <p> <em> Remote work is a part of our DNA Given that our company was founded remotely in 2005 we can safely say were experts at building remote culture That said remote work at 1Password does mean working from your home country If youve got questions or concerns about this your Talent Partner would be happy to address them with you <em> <p> <p> <p> <p> <em> Successful applicants will be required to complete a background check that may consist of prior employment verification reference checks education confirmation criminal background publicly available social media credit history or other information as permitted by local law <em> <p> <p> <p> <p> <strong> <em> Candidate Privacy Notice <em> <strong> <p> <p> <p> <p> <em> When you apply for a position refer a candidate or are being considered for a role at AgileBits Inc dba 1Password 1Password we us or our your information is stored in Lever in accordance with <em> <a class=fontbold underline fontbold underline postingslink href=httpshelplevercohcenusarticles360028434011ServicePrivacyNotice rel=noopener noreferrer nofollow target=blank> <em> Levers Service Privacy Notice <em> <a> <em> We use this information to evaluate your candidacy for the posted position We also store this information and may use it in relation to future positions to which you apply or which we believe may be relevant to you given your background <em> <p> <p> <p> <p> <em> Candidates may also optionally choose to selfidentify their raceethnicity gender identity sexual orientation age and disability These answers will help us evaluate our diversity and belonging efforts You do not have to answer these questionsyour answers will not be linked to your name or job application will not be visible to the hiring manager reviewing your application and will in no way affect your job application If you have any questions about the collection or use of this information please contact <em> <strong> <em> <em> <strong> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <strong> <em> dpo1passwordcom <em> <strong> <a> <strong> <em> <em> <strong> <em> <em> <p> <p> <p> <p> <em> When we have no ongoing legitimate business need to process your information we will either delete or anonymize it If you have any questions about how we use or process your information or if you would like to ask to access correct or delete your information please contact our privacy team at <em> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <em> dpo1passwordcom <em> <a> <em> or through <em> <a class=fontbold underline fontbold underline postingslink href=httpssupport1passwordcom rel=noopener noreferrer nofollow target=blank> <em> 1Password Support <em> <a> <em> <em> <p><p>
Senior Director of Product Marketing- Managed Service Provider (MSP)
Company: Workiva
Location: USA
Posted Apr 22, 2024
<p class=jobDescription> <p> <strong> Job Summary <strong> <p> <p> The Senior Director of Product Marketing is a subjectmatter expert in building gotomarket GTM strategy and execution plans for the managed service provider MSP channel This role will be an expert in the Workiva platform and solution offerings including product positioning marketing strategy and sales enablement to drive buyer awareness and desired business outcomes in the MSP channel This position drives strategy and execution across the organization including product sales customer and partner experience CPX and marketing <p> <p> <p> <p> The Senior Director of Product Marketing will lead the process of creating GTM strategies for products portfolios of solutions as well as relevant buyer personas They support marketing and sales areas identifying emerging market opportunities and focusing sales efforts to achieve revenue goals by solution market and industry categories They also participate in the product strategy and the road map planning process representing the market perspective and supporting product decisions based on significant sales customer and market feedback <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Create a gotomarket strategy for assigned products markets and solutions and ensure that execution of the plan drives business goals <p> <li> <li> <p> Manage platform and pointsolution initiatives to focus sales efforts and ensure the achievement of revenue and profit goals for specific solutions <p> <li> <li> <p> Drive the development execution and delivery of thought leadership content webinars blogs white papers etc to advance credibility and awareness and drive pipeline <p> <li> <li> <p> Collaborate with Partnerships Product Management Sales Sales Operations and Field Readiness for successful sales rollouts of sales enablement and support tools <p> <li> <li> <p> Develop product positioning and complete competitive analysis <p> <li> <li> <p> Consult with customers in partnership with Product Management and Sales to explore product and market opportunities <p> <li> <li> <p> Identify key functional ecosystem and operational requirements to serve the targeted market better <p> <li> <li> <p> Provide consulting and management support to marketing and sales areas identifying emerging market opportunities <p> <li> <li> <p> Become an influencer through thought leadership exposure and speaking engagements across industry associations <p> <li> <ul> <p> <p> <p> <strong> What Youll Need <strong> <p> <p> <p> <p> <strong> Education <strong> <p> <ul> <li> <p> Bachelors degree in marketing business or similar area of study <p> <li> <ul> <p> <p> <p> <strong> Experience <strong> <p> <ul> <li> <p> 12+ years of experience in roles relating to product marketing industry marketing corporate marketing product management partnerships and alliances or Managed Service Providers <p> <li> <ul> <p> <p> <p> <strong> Preferred Qualifications <strong> <p> <ul> <li> <p> 8+ years people management experience preferred <p> <li> <li> <p> Experience in businesstobusiness B2B tech marketing with a preference for Software as a Service SaaS expertise <p> <li> <li> <p> Proficiency in implementing productled growth GTM strategies approaches and tactics <p> <li> <li> <p> Effective communication skills across all organizational levels spanning from buyers and endusers to executive management <p> <li> <li> <p> Demonstrated success in collaborating and influencing crossfunctional leadership teams including Sales Marketing Product Sales Operations Enablement and Customer Success <p> <li> <li> <p> Strategic mindset with the ability to derive insights from data for decisionmaking <p> <li> <li> <p> Proven ability to innovate and optimize businessdriven strategies <p> <li> <li> <p> Exceptional listening communication and program management skills <p> <li> <ul> <p> <p> <p> <strong> Travel Requirement <strong> <p> <ul> <li> <p> Up to 40 travel <p> <li> <ul> <p> <p> <p> <strong> Working Conditions amp Physical Requirements <strong> <p> <ul> <li> <p> Reliable internet access for any period of time working remotely not in a Workiva office <p> <li> <li> <p> LIREMOTE <p> <li> <ul> <p> <strong> How Youll Be Rewarded <strong> <p> <p> <p> <p> ✅ Salary range in the US $17400000 $29600000 <p> <p> ✅ A discretionary bonus typically paid annually <p> <p> ✅ Restricted Stock Units granted at time of hire <p> <p> ✅ 401k match and comprehensive employee benefits package <p> <p> <p> <p> The salary range represents the low and high end of the salary range for this job in the US Minimums and maximums may vary based on location The actual salary offer will carefully consider a wide range of factors including your skills qualifications experience and other relevant factors <p> <p> <p> <p> <strong> Where Youll Work <strong> <p> <p> <p> <p> Our values drive how we work and who we hire You will see these values ingrained in how we support our customers work with team members build our products and in the work environment weve created <p> <p> <p> <p> We believe our people are our greatest asset and our unique culture gives employees the opportunity to make an impact everyday We give our employees the freedom and resources they needbacked by our culture of collaboration and diverse thoughtto continue innovating and breaking new ground We hire talented people with a wide range of skills and experiences who are eager to tackle some of todays most challenging problems <p> <p> <p> <p> At Workiva youll enjoy <p> <ul> <li> <p> <strong> Fantastic Benefits <strong> With coverage starting day one choose from competitive health dental and vision plans on the largest physician networks available <p> <li> <li> <p> <strong> Casual Dress <strong> Workiva has a casual work environment most people wear jeans to the office <p> <li> <li> <p> <strong> Involvement <strong> Ability to participate in Business Employee Resource Groups Black Hispanic Asian Women Rainbow LGBTQIA+ Veterans Disabilities Volunteering Company wide celebrations and more <p> <li> <li> <p> <strong> Worklife Balance <strong> We have competitive PTO VTO and Parental Leave We encourage employees to spend time enjoying life outside of work <p> <li> <ul> <p> <strong> Learn more about life at Workiva <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpswwwlinkedincomcompanyworkiva rel=noopener noreferrer nofollow target=blank> httpswwwlinkedincomcompanyworkiva <a> <p> <p> <strong> Learn more about benefits <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpswwwworkivacomcareersbenefits rel=noopener noreferrer nofollow target=blank> httpswwwworkivacomcareersbenefits <a> <p> <p> Workiva is an Equal Employment Opportunity and Affirmative Action Employer We believe that great minds think differently We value diversity of backgrounds beliefs and interests and we recognize diversity as an important source of intellectual thought varied perspective and innovation Employment decisions are made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other protected characteristic We strongly encourage and welcome people from historically marginalized groups to apply <p> <p> <p> <p> Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities To request assistance with the application process please email <a class=fontbold underline fontbold underline fontbold underline href=mailtotalentacquisitionworkivacom rel=noopener noreferrer nofollow target=blank> <u> talentacquisitionworkivacom <u> <a> <p> <p> Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles ensuring adherence to company policies and regulatory standards <p> <p> <p> <p> <em> Workiva supports employees in working where they work best either from an office or remotely from any location within their country of employment <em> <p> <p> LIHS2 <p><p>
Manager, Denials & Appeal
Company: Natera
Location: USA
Posted Apr 22, 2024
<p><strong>Job Summary<strong><p> <p>Effectively leads the Denials amp Appeals functional area within billing collection or accounts receivable management maintaining a full understanding of the billing information system Manages the activities of staff through daily supervision while overseeing designated functional area across revenue cycle including but not limited to billing and precertification Assists with implementing strategic goals by deploying internal and external staff<p> <p><strong>Job Responsibilities<strong><p> <ul style=> <li style=> <p>Experience with Managing large teams including supervision of staff of a precertification department<p> <li> <li style=> <p>Experience with directing self and others in areas of responsibility such as research appeals order entry precertification and eligibility<p> <li> <li style=> <p>Assists with feedback for hiring discipline and performance evaluations<p> <li> <li style=> <p>Provides department orientation and ongoing training for all indirect reports<p> <li> <li style=> <p>Liaison with internal departments to promote ongoing communication and collaboration on cross functional projects related to prior authorization<p> <li> <li style=> <p>Analyzes prior authorization outcomes from all sources including carrier reimbursement exception reporting and follow up pending prior authorization analysis and denials management<p> <li> <li style=> <p>Represent organizational projects and assist management with followthrough and implementation of initiatives<p> <li> <li style=> <p>Manage all aspects of the prior authorization department including the timely accurate submission and collection of all patient and customer accounts<p> <li> <li style=> <p>Works with across departments to manage the entire process from insurance verification to final collection<p> <li> <li style=> <p>Responsible for the timely accurate submission of all prior authorizations for service to the responsible payer<p> <li> <li style=> <p>Ensure that all payers needing prior authorization are set up correctly within the software system<p> <li> <li style=> <p>Monitors and validates adherence to Policies and Procedures auditing as necessary Monitors and evaluates employee productivity and performance to goal<p> <li> <li style=> <p>Builds employee morale motivation and loyalty by fostering positive working relationships<p> <li> <li style=> <p>This role works with PHI on a regular basis both in paper and electronic form and have an access to various technologies to access PHI paper and electronic in order to perform the job<p> <li> <ul> <p><strong>QUALIFICATIONS<strong><p> <ul style=> <li style=> <p>Bachelors Degree in related field or equivalent required<p> <li> <li style=> <p>Minimum of 5 years of experience in managing a high volume fast growing billing office within the laboratory setting is preferred<p> <li> <li style=> <p>Extensive knowledge of reimbursement billing coding and compliance regulations is required<p> <li> <ul> <p><strong>KNOWLEDGE SKILLS AND ABILITIES<strong><p> <p>Training in fields such as business administration accountancy sales marketing computer sciences or similar vocations Normally requires a minimum of two 2 years directly related and progressively responsible experience Ability to perform complex analysis and discuss with upper management Skilled in Microsoft Office Word and Excel Ability to communicate effectively both orally and in writing Strong interpersonal skills Strong organizational skills including attention to detail Knowledge of payer eligibility and benefits Health care research and analysis skills sufficient to support payer research healthcare policy library and state management Ability to resolve associate issues effectively and efficiently<p> <p><strong>PHYSICAL DEMANDS amp WORK ENVIRONMENT<strong><p> <p>Duties are typically performed in an office setting This position requires the ability to use a computer keyboard communicate over the telephone and read printed material Duties may require working outside normal working hours evenings and weekends at times<p> <p> <p> <div class=contentpaytransparency> <div class=payinput> <div class=description>The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set years amp depth of experience certifications and specific office location This may differ in other locations due to cost of labor considerations<div> <div class=title>San Carlos CA<div> <div class=payrange>$105400<span class=divider><span>$13180000 USD<div> <div> <div> <div class=contentconclusion> <p><strong>OUR OPPORTUNITY<strong><p> <p>Natera™ is a global leader in cellfree DNA cfDNA testing dedicated to oncology womens health and organ health Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer healthier lives<p> <p>The Natera team consists of highly dedicated statisticians geneticists doctors laboratory scientists business professionals software engineers and many other professionals from worldclass institutions who care deeply for our work and each other When you join Natera youll work hard and grow quickly Working alongside the elite of the industry youll be stretched and challenged and take pride in being part of a company that is changing the landscape of genetic disease management<p> <p><strong>WHAT WE OFFER<strong><p> <p>Competitive Benefits Employee benefits include comprehensive medical dental vision life and disability plans for eligible employees and their dependents Additionally Natera employees and their immediate families receive free testing in addition to fertility care benefits Other benefits include pregnancy and baby bonding leave 401k benefits commuter benefits and much more We also offer a generous employee referral program<p> <p>For more information visit <a href=22httpwwwnateracom22 rel=nofollow>wwwnateracom<a><p> <p>Natera is proud to be an Equal Opportunity Employer We are committed to ensuring a diverse and inclusive workplace environment and welcome people of different backgrounds experiences abilities and perspectives Inclusive collaboration benefits our employees our community and our patients and is critical to our mission of changing the management of disease worldwide<p> <p>All qualified applicants are encouraged to apply and will be considered without regard to race color religion gender gender identity or expression sexual orientation national origin genetics age veteran status disability or any other legally protected status We also consider qualified applicants regardless of criminal histories consistent with applicable laws<p> <p><em>If you are based in California we encourage you to read this important information for California residents <em><p> <p>Link <a href=22httpswwwnateracomnoticeofdatacollectioncaliforniaresidents22 rel=nofollow target=blank>httpswwwnateracomnoticeofdatacollectioncaliforniaresidents<a><p> <p>Please be advised that Natera will reach out to candidates with a <a href=22httpnateracom22 rel=nofollow target=blank>nateracom<a> email domain ONLY Email communications from all other domain names are not from Natera or its employees and are fraudulent Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team Natera takes cyber crimes seriously and will collaborate with law enforcement authorities to prosecute any related cyber crimes<p> <p>For more information<br> <a href=22httpswwwbbborgarticletips12261bbbtipemploymentscams22 rel=nofollow target=blank>BBB announcement on job scams<a> <br> <a href=22httpswwwfbigovinvestigatecyber22 rel=nofollow target=blank>FBI Cyber Crime resource page<a> <p> <div> <img src=httpsremotivecomjobtrack1907876blankgifsource=publicapi alt=>
Senior Product Marketing Manager - Developers
Company: Calendly
Location: USA
Posted Apr 22, 2024
<p class=jobDescription> <h2> <strong> About the team amp opportunity <strong> <h2> <p> Whats so great about working on Calendlys Marketing team <p> <p> We show our prospective customers the value of our product and features in maximizing their most valuable assettime <p> <p> Calendly a remotefirst company continued to experience growth in 2023 and 2024 is shaping up to be even better Were looking for a Senior Product Marketing Manager who specializes in <a class=fontbold underline fontbold underline fontbold underline href=httpsdevelopercalendlycom rel=noopener noreferrer nofollow target=blank> softwaredeveloper tools <a> to join our incredible productmarketing team While Calendly is used by millions of individuals and teams thirdparty software developers also use our application programming interface API to build scheduling into <em> their <em> apps This role focuses on growing our developer community while driving awareness and usage of our API and new features for our existing third party developer community <p> <p> Our ideal candidate will be a proactive product marketer who has owned PMM work for developer tools in a fastpaced rapidly scaling software as a service SaaS company Extra points if youre experienced with both selfserve freemium creditcard growth <em> and <em> salespersonassisted business models <p> <p> Youll join a collaborative team of product marketers who have years of experience handling product marketing for everyone from Asana and InVision to Fastly and Microsoft <p> <h2> <strong> A day in the life of a Senior Product Marketing Manager Developers at Calendly <strong> <h2> <p> On a typical day <strong> you <strong> will be working on <p> <ul> <li> <p> Creating valuedriven messaging that speaks to both the technical needs of developers and the business stakeholders in their companies <p> <li> <li> <p> Proactively engage with developers in our Calendly Community as well as thirdparty communities <p> <li> <li> <p> Finding the competitive advantage we have in our approach to working with developers when compared to competitors or building inhouse <p> <li> <li> <p> Leading crossfunctional product launches for developer tools and engage various stakeholders across the business to align on gotomarket plans <p> <li> <li> <p> Providing creative input on imagery and videos that support your campaigns <p> <li> <li> <p> Designing supervising and executing new product messaging campaigns and content across different channels such as email webinars and our website <p> <li> <li> <p> Write very proficiently from technical documentation for our API with our product managers to feature stories celebrating developer wins <p> <li> <li> <p> Planning and prioritizing product marketing initiatives in conjunction with Product Management Marketing Sales Customer Success and Enablement <p> <li> <ul> <h2> <strong> What do we need from you <strong> <h2> <ul> <li> <p> Previous experience marketing developer tools to developers and experience building a developer marketing program from the ground up <p> <li> <li> <p> Ability to work from your home were a remotefirst company <p> <li> <li> <p> Five to sevenplus years of related work experience preferably some years in a startup environment <p> <li> <li> <p> Threeplus years in a Product Marketing or developermarketing role <p> <li> <li> <p> Outstanding written communication skills you love to communicate value in a plainenglish human way and have a defined process for yourself when it comes to drafting effective conversionoriented copy web copy emails headlines etc <p> <li> <li> <p> Outstanding presentation skills you are just as comfortable creating slides and presenting to a small group of executives as you are creating slides and facilitating a webinar with 2000plus people <p> <li> <li> <p> Critical thinking skills and experience weaving various ideas and threads into a single cohesive story or narrative <p> <li> <li> <p> Executionoriented and can align with colleagues across multiple departments in a company with a high rate of change <p> <li> <li> <p> Experience in a contentheavy role youre comfortable creating initial collaborative drafts to spark creativity lead a brainstorm unblock a teammate or simply keep a project moving <p> <li> <li> <p> A right and leftbrained thinker youre as energized with a technical piece of content as you are with creative brand work <p> <li> <li> <p> Experience and comfort working cross functionally with sales demand generation customer success product engineering and leadership <p> <li> <li> <p> Passionate and proactive a driven selfstarter who can work independently and as part of a team <p> <li> <li> <p> Superior organizational and time management skills excellent attention to detail <p> <li> <li> <p> Ability to be flexible and adapt quickly in a fastpaced startup environment <p> <li> <li> <p> Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time <p> <li> <ul> <h2> <strong> Whats in it for you <strong> <h2> <p> Ready to make a serious impact Millions of people already rely on Calendlys products and were still in the midst of our growth curve its a fantastic time to join us Everything youll work on here will accelerate your career to the next level If you want to learn grow and do the best work of your life alongside the best people youve ever worked with then we hope youll consider allowing Calendly to be a part of your professional journey <p> <h2> <strong> Our Hiring Process <strong> <h2> <p> We aim to provide an inclusive and equitable candidate experience to everyone who expresses interest in working at Calendly To learn more about our hiring process please visit our careers page at <a class=fontbold underline fontbold underline fontbold underline href=httpscareerscalendlycomhowwehire rel=noopener noreferrer nofollow target=blank> wwwcareerscalendlycom <a> <p> <p> Once selected for an opportunity the recruiter assigned to the role will keep you informed every step of the way Have questions Let your recruiter know Want to share your experience We are passionately committed to improving and building on our process and we consider feedback a gift <p> <p> <strong> <em> If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process please contact us at recruitingcalendlycom <em> <strong> <p> <p> <strong> <em> Calendly is registered as an employer in many but not all states If you are located in Alaska Hawaii Montana North Dakota South Dakota Nebraska Iowa and West Virginia you will not be eligible for employment Note that all individual roles will specify location eligibility <em> <strong> <p> <p> <strong> <em> All candidates can find our Candidate Privacy Statement <em> <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1UarTnO5b7rIEKowqiyRvw1Zz81mROP7tqNR7sCmhBMedit rel=noopener noreferrer nofollow target=blank> <strong> <em> here <em> <strong> <a> <p> <p> <strong> <em> Candidates residing in California may visit our Notice at Collection for California Candidates here <em> <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1d58uJ1S0ti5jMlekLhXRswLfJAdw0A6editbookmark=idgjdgxs rel=noopener noreferrer nofollow target=blank> <strong> <em> Notice at Collection <em> <strong> <a> <p> <p> Compensation is based on a variety of factors including but not limited to location experience and jobrelated skills In addition Calendly offers a wide range of best in class <a class=fontbold underline fontbold underline fontbold underline href=httpscareerscalendlycombenefitsperks rel=noopener noreferrer nofollow target=blank> <strong> total rewards <strong> <a> This includes comprehensive employee benefits like healthcare dental vision parental leave 401k match paid time off and much more At Calendly we believe exceptional performance deserves exceptional rewards During the hiring process we are committed to sharing details about the compensation range for the position enabling you to make an informed decision <p> <p> Please note that the compensation details listed in role postings reflect the base salary only and do not include bonuscommission equity or benefits <p><p>