Staffing Agency Jobs in Austin, TX
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Web Developer
Company: ShipperHQ
Location: Austin, TX
Posted Apr 17, 2024
<p><b><strong>Web Developer<strong><b> <p><p><strong>About Us<strong><p> <p>ShipperHQ is headquartered in Austin TX making a big impact in the ecommerce shipping space Founded in 2009 we are a premier supplier of shipping software for ecommerce sites selling to both SMB and Enterprise customers We have 50+ team members spread across the US UK Canada India and Australia 30+ members are based in Austin TX We are seeking an ambitious and selfmotivated individual with a positive attitude and a strong collaborative mindset<p> <p><strong>What Youll Do<strong><p> <p>As a Web Developer you will work among a fastpaced team of designers and marketers to help tell ShipperHQs story Our ideal candidate is an ambitious learner who isnt afraid to roll up their sleeves and craft engaging designs to elevate the brand and support online marketing strategies<p> <p><b><strong>Responsibilities<strong><b> <p><ul><li>Responsible for maintaining expanding and scaling our website<li> <li>Maintain themes styles and CMS templates used by crossfunctional teams<li> <li>Integrate data from various backend services and databases including testing<li> <li>Gather and refine specifications and requirements based on technical needs<li> <li>Understand our product and industry and craft relevant consistent high performing web designs and experiences<li> <li>Collaborate and correspond with crossfunctional teams and manage projects from request to delivery<li> <li>Manage web development projects ensuring timely delivery and alignment with client and business objectives<li> <li>Identify and resolve issues with web pages regarding functionality security and responsiveness<li> <li>Support the design and development of ShipperHQs new design system and style guide<li> <li>Collaborate with engineering to align with best practices and standards<li> <ul><p><b><strong>What Were Looking For<strong><b> <p><ul><li><strong>Education<strong> Degree in Computer Science or related field<li> <li><strong>Portfolio<strong> Online portfolio or web design and development examples with strong visual design skills<li> <li><strong>Experience<strong> You must have at least 13 years of experience developing websites or webbased applications in a SaaS B2B or agency environment You must possess solid frontend development skills with some visual design abilities and can consistently and creatively convey the ShipperHQ brand aesthetic and message on the web<li> <li><strong>TechSavvy<strong> <ul><li>Proficient in modern web development including optimization <li> <li>Topnotch programming skills and indepth knowledge of modern HTMLCSS<li> <li>Familiarity with Javascript Ruby on Rails React and Storybook are a plus<li> <li>Experience working with a CMS including WordPress and Hubspot<li> <li>Understanding of SEO best practices from a development perspective<li> <li>Experience working in partnership with designers and using Figma <li> <li>Prototyping and AB testing with crossfunctional teams<li> <li>Experience building and maintaining a design system<li> <ul><li> <li><strong>Personality Traits<strong> You possess outstanding interpersonal presentation and communication skills that allow you to convey ideas clearly and impactfully<li> <li><strong>Attitude <strong>Youre adept at navigating ambiguity and excelling in dynamic rapidly growing organizations You can meet tight deadlines under pressure approach challenges positively and take the initiative to find solutions <li> <ul><p><strong>Why ShipperHQ<strong><p> <p>This is a highly fastpaced environment where no two days will look alike For the right candidate with the right attitude there are fantastic opportunities for career progression We are an agile fastmoving team that likes to roll up our sleeves and solve some of the biggest issues in shipping You will learn more at ShipperHQ in a year than in 3 years at other companies because of our collaborative learning culture that fosters continuous growth and innovation<p> <p><strong>Benefits and Perks<strong><p> <ul><li>Collaborate with a motivated team directly tying your results to organizational success<li> <li>Enjoy 22 days of PTO plus public holidays<li> <li>Benefit from 401k Match<li> <li>Medical Dental and Vision Insurance<li> <li>Maternity and Paternity Leave<li> <ul><p><strong>Logistics<strong><p> <ul><li>This is a fulltime position working out of our Austin TX office 2 days a week<li> <li>Compensation is based on experience<li> <ul><p>At ShipperHQ were proud to be a team that is as diverse as the merchants we serve As a member of the ecommerce community we take responsibility to empower shops large and small to grow and thrive through the power of technology to heart With honesty responsiveness and innovation at the center of all we do we remain committed to hiring the right people for the job regardless of race background religion or eccentricity<p>
Client Success Manager Mandarin
Company: Pacston
Location: Austin, TX
Posted Apr 15, 2024
Pacston is hiring a Client Success Manager-Mandarin to work onsite in Austin, TX. The job involves managing global immigration cases, receiving training, and assisting in federal law and global talent migration. The ideal applicant should have excellent English writing skills, strong attention to detail, and outstanding client service skills.
Technical Project Manager
Company: APIXIO
Location: Austin, TX
Posted Apr 19, 2024
<div> <p><strong>Who We Are<strong><p> <p>At the intersection of health plans and providers Apixio is creating a leading Connected Care platform to minimize reimbursement inaccuracies and highquality patient care so they can thrive as the industry moves toward valuebased reimbursement models <p> <p>The combination brings together healthcare expertise AImachine learning technology and datadriven analytics solutions to deliver innovative solutions and value to our customers and the healthcare ecosystem We aim to accelerate the shift toward alternative payment models while enhancing efficiency and supporting better patient outcomes<p> <div> <p><strong>About the role<strong><p> <p>We are seeking a Technical Project Manager to join our dynamic software engineering organization As a TPM you will play a crucial role in overseeing the planning execution and delivery of complex technical projects within our organization The ideal candidate will have a strong background in software development excellent leadership abilities and exceptional project management skills Additionally the candidate should be adept at managing multiple projects simultaneously possess technical expertise in Atlassian Jira and AgileScrum methodologies and be capable of assisting Engineering managers with resource allocation and forecasting This role will collaborate with Product and Engineering Managers to define project milestones and methods to track them with a strong emphasis on forecasting accuracy and delivery<p> <p><strong>Who you are<strong> <p> <ul><li>Excellent communication interpersonal and leadership skills<li> <li>Professional experience in backend database and data pipeline projects preferred<li> <li>Ability to manage projects across multiple technical teams<li> <li>Inquisitive mindset quickly grasping business objectives<li> <li>Ability to assist teams establishing measurable attainable milestones that can be reported on a weekly basis<li> <li>Employs open constructive communication to aid prioritization tracking ambiguity to mitigate project risks<li> <li>Ability to identify or set up team processes that pertain to project status and roadmaps<li> <li>You lead by example and enjoy championing mentoring implementing best practices where needed<li> <ul><p><strong>What you bring to the table<strong><p> <ul><li>PMP Certification or Bachelors degree in Computer Science Engineering or related field<li> <li>Expertise in Atlassian Jira and AgileScrum methodologies<li> <li>PMP or PRINCE2 certification is advantageous<li> <li>Proven experience managing multiple complex development projects concurrently in a software engineering environment<li> <li>Ability to establish project milestones and KPIs reporting project summaries at an executive level<li> <ul><p><strong><span>After 3 months you will have accomplished<span> <strong><p> <ul><li>Clearly understand organizational business goals assigned project requirements and can explain how they correlate<li> <li>Understand each teams responsibilities to ensure project dependencies are addressed<li> <li>Have a clear understanding about the organizations agile process and how work items track in Jira<li> <li>Youre actively engaged with Project Team Managers on a regular schedule <li> <li>You ensure a backlog cadence is established and actively maintained <li> <li>Youve defined a set of milestones for each projectteam at least 3 months out forecasted with estimates and team member assignments<li> <li>Youre established KPIs providing a biweekly status report for assigned projects with defined metrics and milestones<li> <ul><p><strong><span>After 1 year you will have accomplished<span> <strong><p> <ul><li>Youre engaged with Engineering Directors and the associated Product Management <li> <li>Directors with a 6month roadmap<li> <li>Assisting Product Management with resources allocation between teams and communicatingreporting major changesrisksreleases across the organization<li> <li>You understand how to onboard new projects or requests from multiple teams escalate to dispersed team managers<li> <li>Assist teams with generating highlevel annual roadmaps and identifying resourcing timeline conflicts<li> <ul><div> <div> <p>The salary range below is for Base Salary Total <span>compensation<span> also includes benefits and variable <span>compensation Compensation will be determined based on several factors including but not limited to skill set years of experience and the employees geographic location<span><p> <p>Base Compensation<p> <p><span>$120000<span><span><span><span>$170000 USD<span><p> <div> <div> <div> <p><span><strong>We recognize that people come with experience and talent beyond just the technical requirements of a job If your experience is close to what you see listed here please consider applying Diversity of experience and skills combined with passion is a key to innovation and excellence Therefore we encourage people from all backgrounds to apply to our positions Your skills and background may be more translatable to this role than you initially thought Allow us the opportunity to get to know you Please let us know if you require accommodations during the interview process<strong><span><p> <p><span><strong>What Apixio can offer you<strong><span><p> <ul><li><span>Meaningful work to advance healthcare <span><li> <li><span>Competitive compensation<span><li> <li><span>Exceptional benefits including medical dental and vision FSA<span><li> <li><span>401k with company matching up to 4<span><li> <li><span>Generous vacation policy<span><li> <li><span>Remotefirst amp hybrid work philosophies<span><li> <li><span>A hybrid work schedule 2 days in office amp 3 days work from home <em>Note If the position is designated as REMOTE it will stay REMOTE<em><span><li> <li><span>Modern open office in beautiful San Mateo CA Los Angeles CA San Diego CA Austin TX and Dallas TX<span><li> <li><span>Subsidized gym membership<span><li> <li><span>Catered free lunches<span><li> <li><span>Parties picnics and winedowns<span><li> <li><span>Free parking<span><li> <ul><p><span>We take your privacy very seriously Please review our privacy policy to see exactly how we protect your information here<span><p> <p><span><em>We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression or veteran status We are proud to be an equal opportunity workplace<em><span><p> <p><br ><p><p><strong>Notice to RecruitersStaffing Agencies<strong><p> <ul><li>Recruiters and staffing agencies should not contact Apixio through this page <span><em>All recruitment vendors search firms recruitment agencies and staffing companies are prohibited from contacting our hiring managers executive team members or employees<em><span><li> <li>We require that all recruiters and staffing agencies have a fully executed formal written agreement on file<li> <li>Apixio receipt or acceptance of an unsolicited resume submitted by a vendor organization to this website or employee does not constitute an actual or implied contract between Apixio and such organization and will be considered unsolicited and Apixio will not be responsible for related fees<li> <ul><p><br ><br ><p><p><span>LIRB1<span><p> <div>
Mid-Level NEPA Project Manager
Company: Cherokee Nation Businesses
Location: San Antonio, TX
Posted Apr 15, 2024
Cherokee Nation Strategic Programs (CNSP) is seeking a Mid-Level NEPA Project Manager to provide technical advisory and assistance support to the Air Force Civil Engineer Center (AFCEC) Environmental Impact Analysis Division (AFCEC/CIE) program. The role involves supporting Environmental Impact Analysis (EIAP) projects including Environmental Impact Statements (EISs) and Environmental Assessments (EAs) from programming and validation through funding, execution via contracts, and completion of decision documents. The candidate will work with a team of environmental scientists and engineers to provide Advisory and Assistance (A&A) support to assist with the U.S. Air Force's EIAP program, primarily supporting bases located in US states and territories. The position offers a competitive salary, full-time benefits, and opportunities for professional growth.
Client Success Manager Austin
Company: Pacston
Location: Austin, TX
Posted Apr 15, 2024
Pacston is seeking a Client Success Manager for a full-time position in Austin, TX. The role involves managing global immigration cases, providing client service, and handling administrative tasks. The ideal candidate should have a BA or MA degree, excellent English writing skills, strong attention to detail, and outstanding client service skills. The job offers a competitive salary, benefits, and opportunities for professional growth in the legal field.
Insurance Sales Specialist (Remote, Texas)
Company: The Zebra
Location: Austin, TX
Posted Apr 19, 2024
<p><b><strong>Introduction<strong><b> <p><p>The Zebra named a Best Place to Work in Austin four years running is revolutionizing how connected consumers research and shop for insurance We intentionally strive to build diverse teams that feel inclusive for all Our motto is All Stripes Welcome and we put that into practice by valuing both traditional and nonconventional backgrounds and perspectives Our Zeebs are passionate about learning growing amp working together to tackle exciting problems<p> <p>The Zebra is looking for hardworking motivated professionals to join our lively call center and tightknit team Youll be the first point of contact for our customers shopping for insurance on the nations leading insurance comparison site Your role will be to turn insurance shoppers into longterm customers and brand champions of The Zebra<p> <p>We have two available positions based on your experience One is a voice insurance sales agent and the other is a chat insurance sales agent<p> <p><b><strong>Schedule<strong><b> <p><p>This is a fulltime 40 hoursweek position<p> <p>Working hours are 700AM 900PM Monday Friday and 900AM 800PM on Saturdays and Sunday With our growing Agency hours are always subject to change<p> <p><b><strong>Location<strong><b> <p><p>Our agents start off 100 remote Every licensed employee must conduct business from their primary residence in Texas <strong>All new hires will need to relocate to Texas by the time of their start date<strong><p> <p><br ><b><strong>Start Date<strong><b> <p><p>All new hires that do not hold a general PampC license will start on 63 New hires with a general PampC license will start on 617 <p> <p><b><strong>Salary<strong><b> <p><p>Our sales agents are hourly but usually make between $45k60k annually in their first year but with base rates and an uncapped incentive structure some of our senior agents hit $85K+<p> <p><b><strong>What Youll Do<strong><b> <p><ul><li>Answer inbound sales calls or digital sales live chats from customers who need assistance with purchasing various insurance products<li> <li>Quote and sell through multiple insurance carriers and quoting platforms<li> <li>Crosssell customers to meet all of their insurance needs<li> <li>Maintain a high level of production while providing professional service in a fast paced sales environment<li> <li>Opportunities to learn and grow<li> <ul><p><b><strong>What Were Looking For<strong><b> <p><ul><li>One year of highvolume sales experience and a motivated positive and solutionoriented attitude is required<li> <li><strong>Adaptability<strong> You thrive in a fastpaced flexible environment and love talking with people Think callcenter<li> <li><strong>Coachability<strong> You take feedback well and implement it as needed to improve your approaches<li> <li><strong>Communication<strong> You are clear and concise with verbal and written communication<li> <li>Value selfawareness intellectual integrity judgment emotional intelligence<li> <li>Reliable internet<li> <ul><p><b><strong>Experience that Will Impress the Heck Out of Us<strong><b> <p><ul><li>You already have a TX General Lines Property amp Casualty<li> <li>You bring experience working within insurance sales<li> <li>Previous Chat experience <li> <ul><p><b><strong>Benefits amp Perks<strong><b> <p><p>Inclusive and healthy environments are crafted intentionally All of our employees can join and participate in or create your own Employee Resource Groups Here are some other wonderful perks of working here<p> <ul><li>Unlimited PTO paid time off<li> <li>Health Dental Vision amp Disability Coverages<li> <li>HSA offering + employer contribution<li> <li>401k with company match<li> <li>Paid Parental Leave Program<li> <li>Internet stipend $40month<li> <li>Additional Employee Perk Programs <li> <li>Learning amp Development Opportunities<li> <li>Join a team that truly lives their values outside of the office Cliche we know but we really mean it<li> <ul><p><b><strong>About The Zebra<strong><b> <p><p>The Zebra is the nations leading independent insurance comparison site With our dynamic realtime quote comparison tool consumers can identify insurance companies with the coverage service level and pricing to suit their unique needs Headquartered in Austin Texas The Zebra has sought to bring transparency and simplicity to insurance shopping since 2012 its insurance in black and white<p> <p>Weve garnered attention and investment of some of the nations top venture capitalists Check out all of our awards amp recognition<p> <p>Our core mantra is All Stripes Welcome As part of our dedication to maintaining an inclusive and diverse workforce we provide equal employment opportunities EEO to all employees and applicants without regard to race color religion sex national origin age disability or genetics We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform core job functions and to receive other benefits and privileges of employment Please contact us to request accommodation<p>
Sales Program Manager - 1859
Company: Asure Software
Location: Austin, TX
Posted Apr 20, 2024
Asure Software, a company with over 500 employees, specializes in Human Capital Management (HCM) solutions. They offer a comprehensive HCM platform that includes Payroll & Tax, HR, and Time & Attendance software, along with HR Services. The company is seeking a Sales Program Manager to plan and implement sales strategies, assist in executing and developing sales programs, and coordinate with internal stakeholders. The ideal candidate should have 2-3 years of relative work experience in a SaaS sales environment, a Bachelor's degree, and domain expertise in HCM Solutions. Asure provides competitive benefits including medical, dental, vision, 401K, and PTO. Their mission is to help companies grow by maximizing their human capital, while nurturing a culture of growth. They aim to be the most trusted HCM resource to entrepreneurs everywhere.
Director, Brand and Content
Company: Favor Delivery
Location: Austin, TX
Posted Apr 19, 2024
The Director of Brand and Content at Favor is responsible for shaping the company's brand identity, driving growth, and maintaining consistency across platforms. They lead the Brand team, create integrated content, and develop compelling storylines to position Favor as an industry leader. The role involves developing a comprehensive brand strategy, managing the brand budget, and collaborating with various teams to achieve brand goals. The ideal candidate has a bachelor's degree in marketing, 7+ years of brand or marketing experience, and strong leadership skills. They should be a team player with excellent communication skills, able to work in a fast-paced environment, and have a deep understanding of business analytics and metrics.
Senior NEPA Project Manager
Company: Cherokee Nation Businesses
Location: San Antonio, TX
Posted Apr 15, 2024
Cherokee Nation Strategic Programs (CNSP) is seeking a Senior NEPA Project Manager to provide technical advisory and assistance support to the Air Force Civil Engineer Center (AFCEC) Environmental Impact Analysis Division (AFCEC/CIE) program. The candidate will work with a team of environmental scientists and engineers to support Environmental Impact Analysis (EIAP) projects, including Environmental Impact Statements (EISs) and Environmental Assessments (EAs), from programming and validation through funding, execution via contracts, and completion of decision documents. The role involves providing specialized advisory and assistance (A&A) support services to the Air Force, including contract surveillance, technical document reviews, planning, programming, and budgeting (PPBE), cost control, regulatory compliance, and more. The ideal candidate should have at least ten years of experience in a management capacity responding to regulatory requirements pursuant to the National Environmental Policy Act (NEPA) and/or natural and/or cultural resources regulatory requirements, a master's degree in a relevant field, and experience with Air Force EIAP, project planning, and management. The position offers a competitive salary, full-time benefits, and opportunities for professional growth.
XR Input Engineer
Company: Unity
Location: Austin, TX
Posted Apr 16, 2024
Unity is seeking a software engineer with strong C++ and C# skills, and expertise in Unity, to join their growing XR Input team. The role involves building new features for hands, body, and gestures, creating a consistent API across multiple platforms, and collaborating with internal teams and platform providers. The successful candidate will have the opportunity to shape the future of XR and contribute to Unity's mission of being the platform of choice for XR developers.
Hubspot Solutions Consultant
Company: Process Pro Consulting
Location: Austin, TX
Posted Apr 18, 2024
<p><b>Company Description<b> <p><p><strong><u>About the Pros<u><strong><p> <p>Process Pro Consulting is a onestop shop for HubSpot ops Our team of Pros is focused on helping businesses run smarter and providing customized solutions that enable revenue teams to maximize the value of HubSpot<p> <p>Were looking for an individual who is passionate about HubSpot techsavvy processoriented loves solving problems and values<p> <ul><li>An always learning and growing mindset<li> <li>Collaboration and team focus<li> <li>Kindness<li> <li>Integrity<li> <li>Motivation<li> <ul><p><b>Job Description<b> <p><p>Do you know the ins and outs of HubSpot and could navigate it in your sleep Do you have an impressive track record setting up revenue and marketing operations for B2B SaaS customers Is one of your superpowers breaking down complex technical problems and providing simplified solutions in a more digestible way to customers<p> <p>If those points accurately describe you come join the Pros<p> <p>Process Pro Consulting is searching for a technicallyminded Consultant excited about aligning sales marketing and customer success operations across endtoend customer life cycles enabling growth through operational efficiency and keeping teams accountable to revenue by focusing on operations management tooling and analytics<p> <p>This HubSpot expert will work alongside other team members to strategize and proactively problemsolve Our Consultants lead client projects ranging from implementation integration extensibility and advisory on the HubSpot platform This role is clientfacing and requires an eye for detail good project and team management hygiene and strong communication skills<p> <p><b>Qualifications<b> <p><p><strong><u>What to Expect in this Role<u><strong><p> <ul><li>Develop our customers HubSpot instances with particular attention to Sales and Marketing Hubs<li> <li>Work to connect and drive Sales and Marketing alignment with close collaboration with Revenue Operations and Sales Leadership<li> <li>Work with customers to define key marketing metrics and manage the process of building visually appealing and easytounderstand reports and dashboards to determine overall marketing performance improve campaign effectiveness and drive business decisions with realworld data<li> <li>Monitor and maintain data quality in HubSpot or between HubSpot and Salesforce working with customers to append data as needed to improve segmentation and targeting<li> <li>Enhance and administer lead scoring and automation to ensure the right person gets the right interaction at the right time and SalesSDRs know how to use MQLs to drive ISMsPipe<li> <li>Evaluate select deploy and customize new technology to drive lead generation qualification and closed customers<li> <li>Ensure processes are streamlined designed documented understood and followed in a way that minimizes bad or incomplete data<li> <li>Manage marketing database lead routing lead enrichment lead quality attribution scoring and reporting<li> <li>Create forecasts and build dashboards for Sales Marketing and Customer Success teams to easily understand the health of the business and identify opportunities and create strategies to help them hit their goals<li> <li>Partner closely with Marketing Sales and Customer Success leaders and their teams providing insight and foresight to these customers<li> <li>Establish high levels of quality accuracy and process consistency in planning forecasting and budgeting approaches<li> <ul><p><strong><u>Who You Are<u><strong><p> <ul><li>5+ years of HubSpot experience with a strong understanding of customized implementation migrations and integrations Professional and Enterprise<li> <li>Strong marketingsalesbusiness operations or revenue operations knowledge in a highgrowth SaaS environment<li> <li>Proven ability to identify and lead growthenabling initiatives for SMBs andor Enterpriselevel businesses and an understanding of the specific challenges they face<li> <li>Handson experience helping to architect and deploy complex technical solutions to customers<li> <li>Strong knowledge of the sales pipeline and sales process forecasting and trends analysis<li> <li>Direct experience executing multichannel strategies along with a strong grasp of the sales and marketing lifecycles<li> <li>Ability to map out and organize the process for managing Leads between Marketing and Sales departments<li> <li>Experience architecting and managing revenue systems from the ground up CRM Marketing Automation reporting dashboarding and workflow skills<li> <li>Strong attention to detail with experience in using data analytics to drive strategic decisionmaking<li> <li>Good understanding of a B2B Software pipeline management sales cycle and customer journey with associated metrics<li> <ul><p><strong><u>Your Skillset<u><strong><p> <ul><li>Expertlevel HubSpot Sales and Marketing Admin Capabilities<li> <li>Advanced Workflows Knowledge<li> <li>Experience with the HubSpotSalesforce Integration<li> <li>Field Creation and Administration<li> <li>Data Modeling for Custom Objects<li> <li>Understanding of HubSpots API<li> <li>Experience with Data Migration and Mapping sequences implementation and 3rd party app integrations<li> <li>HubSpot Certifications and Experience in Marketing Hub Sales Hub Services Hub Operations Hub<li> <li>Quick learner selfmotivated resourceful and bigpicture problem solver<li> <li>Excellent written and verbal communication skills<li> <li>Strong project and account management skills<li> <li>Direct customerfacing experience as a project lead<li> <li>Impeccable organizational skills and attention to detail<li> <li>Excellent time management skills with a proven ability to meet deadlines<li> <li>Able to work autonomously but also be collaborative with teammates<li> <li>Agency experience is a plus<li> <li>Ability to simultaneously manage multiple projects in a fastpaced environment and properly delegate tasksmanage timelines and expectations appropriately<li> <li>Align to our core values check out our website to make sure youre on board<li> <ul><p><b>Additional Information<b> <p><p><strong>Salary Range <strong>$75000 $110000 DOE and technical skillset<p> <p><strong>Benefits<strong><p> <ul><li>Health vision + dental insurance<li> <li>20 days of PTO 160 total hours accrued<li> <li>10 paid holidays<li> <li>2 company mental wellness days<li> <li>Flex hours amp fully remote team<li> <li>Bonus quarterly program<li> <li>Professional development program<li> <li>Health and Wellness stipend<li> <li>401k matching eligible after 6 months of employment<li> <li>Parental leave benefits<li> <li>Shortterm disability insurance benefits<li> <li>Office equipment provided to help you do your best work laptop headset monitors etc<li> <ul>
Customer Service Advisor I (Remote, Texas)
Company: The Zebra
Location: Austin, TX
Posted Apr 19, 2024
<p><b><strong>Introduction<strong><b> <p><p>The Zebra named a Best Place to Work in Austin four years running is revolutionizing how connected consumers research and shop for insurance We intentionally strive to build diverse teams that feel inclusive for all Our motto is All Stripes Welcome and we put that into practice by valuing both traditional and nonconventional backgrounds and perspectives Our Zeebs are passionate about learning growing amp working together to tackle exciting problems<p> <p>Youll be the advocate for the customers after they have purchased their policy Your role is to assist customers with their policies and work to ensure that they have the best possible experience with The Zebra<p> <p><b><strong>Schedule<strong><b> <p><p>This is a fulltime role 40 hoursweek Work schedule will fit between 800AM 700PM Monday Friday and 900AM 530PM on Saturday With our growing Agency hours are always subject to change<p> <p><b><strong>Location<strong><b> <p><p>Our agents start off 100 remote Every licensed employee must conduct business from their primary residence in Texas <strong>All new hires will need to relocate to Texas by the time of their start date<strong><p> <p><b><strong>Start Date<strong><b> <p><p>All new hires who do not have a valid General PampC license will start on 63 New hires who have an active General PampC license will start 617<p> <p><b><strong>What Youll Do<strong><b> <p><ul><li>Answer inbound phone calls emails and chats for the company Most of these calls will be customers calling for assistance with their insurance policy or it could be new customers requesting information about buying a policy<li> <li>Assist customers by processing payments and endorsements along with answering general questions regarding their insurance policy<li> <li>Rewrite insurance policies for prior customers<li> <li>Followup on outstanding policy requirements by contacting customers or insurance carriers<li> <li>Deescalate customers and attempt to resolve issues independently<li> <li>Retain current customers through various retention efforts<li> <ul><p><b><strong>Experience that Will Impress the Heck Out of Us <strong><b> <p><ul><li>Insurance industry background a plus<li> <li>1+ years of insurance customer service experience<li> <li>You already have a TX General Lines Property amp Casualty<li> <li>Call center experience is highly preferred<li> <li>Excellent communication skills written verbal and listening<li> <li>Multitasking and time management skills<li> <li>Attention to detail<li> <li>Chat experience is a plus<li> <ul><p><b> <b><b><strong>Benefits amp Perks<strong><b> <p><p>Inclusive and healthy environments are crafted intentionally All of our employees can join and participate in or create your own Employee Resource Groups Here are some other wonderful perks of working here<p> <ul><li>Unlimited PTO<li> <li>Health Dental Vision amp Disability Coverages<li> <li>HSA offering + employer contribution<li> <li>401k with company match<li> <li>Paid Parental Leave Program<li> <li>Additional Perk Programs<li> <li>Internet stipend $40month<li> <li>Learning amp Development Opportunities<li> <li>Join a team that truly lives their values outside of the office Cliche we know but we really mean it<li> <ul><p><b><strong>About The Zebra<strong><b> <p><p>The Zebra is the nations leading independent insurance comparison site With our dynamic realtime quote comparison tool consumers can identify insurance companies with the coverage service level and pricing to suit their unique needs Headquartered in Austin Texas The Zebra has sought to bring transparency and simplicity to insurance shopping since 2012 its insurance in black and white<p> <p>Weve garnered attention and investment of some of the nations top venture capitalists Check out all of our awards amp recognition<p> <p>Our core mantra is All Stripes Welcome As part of our dedication to maintaining an inclusive and diverse workforce we provide equal employment opportunities EEO to all employees and applicants without regard to race color religion sex national origin age disability or genetics We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform core job functions and to receive other benefits and privileges of employment Please contact us to request accommodation<p>