Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Security Officer - Tech Headquarters - Midtown

Company: Allied Universal

Location: New York, NY

Posted Jul 30, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

Speciality Care Member Engagement Associate

Company: Spring Health

Location: New York, NY

Posted Jul 30, 2025

Make a high volume of outbound calls to members who have completed screenings or may benefit from Specialty Care Programming.

Security Officer - Corporate Office - Midtown, Manhattan

Company: Allied Universal

Location: New York, NY

Posted Jul 30, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

Graphic Designer, Mass Appeal New

Company: Sony Music Entertainment

Location: New York, NY

Posted Jul 30, 2025

Supporting the head of design and broader creative team by contributing to creative brainstorming sessions and refining design concepts.

Security Guard - Wards Island Housing Facility

Company: Allied Universal

Location: New York, NY

Posted Jul 30, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

Staff Accountant

Company: Soho House & Co.

Location: New York, NY

Posted Jul 30, 2025

The Experienced Staff Accountant for Soho House is responsible for transactional finance initially including, but not limited to journal entries, intercompany…

Clinical Review Nurse - Prior Authorization

Company: Fidelis Care

Location: New York, NY

Posted Jul 30, 2025

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time…

Security Guard - Midtown Housing Facility

Company: Allied Universal

Location: New York, NY

Posted Jul 30, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

Associate - Business Analyst

Company: Morgan Stanley

Location: New York, NY

Posted Jul 30, 2025

Experience in financial services field, with emphasis on banking and deposits. Minimum BS degree in Computer Science, Engineering or a related field.

Graphic Designer/Video Editor

Company: Mockins

Location: Brooklyn, NY

Posted Jul 30, 2025

Collaborate closely with the marketing team to develop campaign concepts, creative strategies, and content calendars. *Monday - Thursday:* 9:00 AM - 6:00 PM.

ELECTRICIAN, FULL TIME (35-40 HOURS) FACILITIES WEST COAST DITRICT

Company: Navy Exchange Service Command

Location: National City, CA

Posted Jul 30, 2025

Troubleshoots installs maintains and repairs electrical wiring systems related switches switch gear distribution panels and outlet boxes circuits as well as…

Security Guard (F-80 required)

Company: SINGLE SOURCE SECURITY LLC

Location: New York, NY

Posted Jul 30, 2025

Valid security guard license required prior to assignment. Proven experience in a supervisory or leadership role, preferably in a security-related field.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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