Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Substitute Teacher K-12

Company: Scoot Education

Location: Dallas, TX

Posted Jul 28, 2025

While pay varies based on certification, school, and the assignment, we strive to pay some of the highest rates among substitute providers.

CDL A Truck Drivers

Company: Kivi Bros Trucking

Location: San Antonio, TX

Posted Jul 28, 2025

2 years of CDL A driving experience. *Top drivers earn up to $102,000 per year* with safety and performance incentives. Home time: 2 weeks out, 3 days home.

Installation Service Welder

Company: Central States Industrial

Location: Grand Prairie, TX

Posted Jul 28, 2025

A valid Class E driver’s license, or ability to obtain one, is required. The employee may be exposed to environmental factors typical of welding and field…

RN, Registered Nurse - Labor and Delivery - PRN

Company: Christus Health

Location: San Antonio, TX

Posted Jul 28, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. RN License in state of employment or compact.

Construction Project Manager

Company: McCoy-Rockford Inc

Location: Austin, TX

Posted Jul 28, 2025

Coordinate project management activities with schedules for client, architects, engineers, designers, general contractors, manufacturers, and state and local…

Refrigeration Installation Services Welder

Company: Central States Industrial

Location: Grand Prairie, TX

Posted Jul 28, 2025

The employee may be exposed to environmental factors typical of welding and field installation. CSI provides state-of-the-art stainless steel process equipment…

Software Engineer (Automated Program Analysis)

Company: Kudu Dynamics

Location: San Antonio, TX

Posted Jul 28, 2025

Software design and implementation experience with event-modeling and data integration as it relates to distributed systems.

Sr. Data Analyst

Company: Ajmera Infotech Inc.

Location: Austin, TX

Posted Jul 28, 2025

Legal Compliance: Ensure compliance with all federal, state, and local regulations, including but not limited to E-Verify requirements for employment…

Sr. Manufacturing Engineer

Company: Advanced Micro Devices, Inc

Location: Sunset Valley, TX

Posted Jul 28, 2025

Support failure analysis for production components, assemblies, and field returns. Lead engineering meetings and manage cross-functional technical projects.

Substitute Teacher K-12

Company: Scoot Education

Location: Houston, TX

Posted Jul 28, 2025

While pay varies based on certification, school, and the assignment, we strive to pay some of the highest rates among substitute providers.

Project Manager, Abusive Actor Operations

Company: Meta

Location: Austin, TX

Posted Jul 28, 2025

2+ years of work experience in role involving strategic/analytical initiatives (project management, consulting experience, data analysis or technical systems)…

Sales Associate

Company: Quatrine Home

Location: Houston, TX

Posted Jul 28, 2025

Interior design background is preferred but not required. As a Sales Associate, you will play a vital role in creating a welcoming shopping experience,…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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