Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Customer Service Representative

Company: BWC Terminals

Location: Houston, TX

Posted Jul 22, 2025

Answer incoming calls professionally and courteously and accurately direct calls to staff. To provide support to customers and contractors.

Circulating Nurse

Company: Houston Physicians' Hospital

Location: Webster, TX

Posted Jul 22, 2025

Informs front desk of progress and Post Anesthesia Care Unit, other facility unit and/or front desk prior to transfer. Operating Room Nurse: 1 year (Required).

Advanced AI Software Engineer Associate Director

Company: Accenture

Location: Houston, TX

Posted Jul 22, 2025

Communicate complex technical concepts and findings to both technical and non-technical stakeholders. Design, develop, and implement cutting-edge AI models and…

Industrial Electrician

Company: Locke Technical Services

Location: Houston, TX

Posted Jul 22, 2025

Utilize power tools and hand tools to perform installation and repair tasks effectively. Familiarity with power tools, hand tools, and electrical testing…

Customer Service Representative - Westwood Insurance Agency

Company: The Baldwin Group

Location: Plano, TX

Posted Jul 22, 2025

Provide timely, accurate customer service by answering inbound calls, researching inquiries and responding to coverage, billing and policy related questions.

Senior Quality Assurance Engineer

Company: Marathon Petroleum Company LP

Location: San Antonio, TX

Posted Jul 22, 2025

Software Development Lifecycle (SDLC) – A process used by the software industry to design, develop and test high quality software.

HVAC Mechanical Technician Level 3

Company: CognITek Group

Location: Dallas, TX

Posted Jul 22, 2025

Must have a valid driver’s license, pass a background check, and drug screen. Review mechanical and technical manuals and project specifications to understand…

CNC Machinist/Programmer

Company: Interstate Threaded Products

Location: Dallas, TX

Posted Jul 22, 2025

*Minimum 5 years* of experience in CNC machining and Fusion 360 programming. Support the maintenance and production teams with fast-turn machining of critical…

BI/AI Data Engineer - Temporary Contract 4-6 months

Company: Houston-Galveston Area Council

Location: Houston, TX

Posted Jul 22, 2025

Bachelor’s degree in computer science, Engineering, or related field (or equivalent experience). We are seeking an experienced Azure Data Engineering Consultant…

ADA Compliance Technical Business Analyst

Company: Ursus, Inc.

Location: San Antonio, TX

Posted Jul 22, 2025

Strong Understanding of Utility domain experience or similar field. Any one certification in Project Management methodologies. RATE RANGE: $37 - $41/hr.

Sous Chef

Company: Tardif's American Brasserie

Location: San Antonio, TX

Posted Jul 22, 2025

Monitor food quality and presentation before serving to guests. As a Sous Chef, you will play a crucial role in supporting the Head Chef in menu planning,…

Entry Level Sales Assistant

Company: True North

Location: Dallas, TX

Posted Jul 22, 2025

Basic technical proficiency and the ability to quickly learn new systems. Track sales progress and report on key metrics such as the number of new accounts,…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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