Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

District Graphic Designer/Executive Assistant/Art Teacher

Company: Burnham Wood Charter School District

Location: San Antonio, TX

Posted May 23, 2025

Receive and relay telephone messages. Abide by state statutes, school board policies and regulations. Work on a wide range of projects and media, using various…

AWS Architect

Company: Infosys

Location: Plano, TX

Posted May 23, 2025

Ability to communicate technology solutions to various stakeholders (technical, business, enterprise architecture, and senior management teams) with excellent…

Senior Malware Analyst (Android)

Company: SERVISS LLC

Location: Austin, TX

Posted May 22, 2025

Tool Creation & Automation: Build and refine custom tools and scripts to support automated reverse engineering workflows and large-scale analysis.

Machine Helper - 1st Shift

Company: Pratt Industries

Location: Schertz, TX

Posted May 22, 2025

Equipment design and capabilities that can be translated into efficient operation. Able to read and follow instructions on factory masters.

Lead Software Engineer in Test

Company: Deloitte

Location: Houston, TX

Posted May 23, 2025

A bachelor's degree in computer science, software engineering, or a related discipline. Design, develop, and maintain advanced automation frameworks to drive "…

RN ECMO ICU

Company: Baylor Scott & White Health

Location: Dallas, TX

Posted May 23, 2025

The ECMO ICU RN is competent in all mechanical circulatory devices including percutaneous and implantable ventricular assist devices, intra-aortic balloon pumps…

Internal Audit: Business Data Analyst OR Senior Business Data Analyst (Range)

Company: San Antonio Water System

Location: San Antonio, TX

Posted May 23, 2025

The analyst partners closely with the audit team to understand the data behind key processes, risks, and controls in order to recommend and execute audit…

Corporate Affairs Account Manager, Insurance

Company: USAA

Location: San Antonio, TX

Posted May 23, 2025

Partners with various teams within the Marketing & Communications Organization (e.g. Social Business, Content Strategy & Development) and with key enterprise…

RN Registered Nurse Med Surg Pulmonary

Company: Ascension

Location: Austin, TX

Posted May 23, 2025

Diploma from an accredited school/college of nursing OR Required professional licensure at time of hire. Serve as a primary coordinator of all disciplines for…

Lead Software Engineer in Test

Company: Deloitte

Location: Dallas, TX

Posted May 23, 2025

A bachelor's degree in computer science, software engineering, or a related discipline. Design, develop, and maintain advanced automation frameworks to drive "…

Executive Sous Chef

Company: Bulla Gastrobar

Location: Plano, TX

Posted May 23, 2025

As the Executive Sous Chef, you will work alongside the Executive Chef and General Manager to oversee all kitchen operations, maintain food quality and…

Carpenter

Company: DX Construction

Location: Dallas, TX

Posted May 23, 2025

Utilize hand tools and power tools effectively for various carpentry tasks. Familiarity with various power tools and hand tools used in carpentry work.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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