Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Associate, Fixed Assets

Company: RWE Clean Energy

Location: Chicago, IL

Posted Jan 24, 2025

RWE Clean Energy, LLC is seeking a full-time Associate, Fixed Assets, to establish best practices for monthly close and account reconciliation processes. The role involves working closely with various Accounting and Finance teams, supporting internal and external audits, and preparing fixed asset registers. Qualifications include a Bachelor's degree, preferably with a CPA license, and at least 2 years of relevant work experience in the energy industry. Familiarity with IFRS and US GAAP, ERP systems (especially SAP), and strong interpersonal skills are required. The position offers a competitive salary range of $62,000-93,000 and comprehensive benefits, including medical, dental, vision, life insurance, and a 401(k) match. RWE Clean Energy is a leading player in the US renewables industry, with ambitious plans for expansion.

Manager

Company: Apple

Location: Skokie, IL

Posted Jan 24, 2025

The text describes a Manager role at an Apple Store, emphasizing the importance of leading, coaching, and developing a team to deliver exceptional customer experiences. The Manager is responsible for driving business priorities, achieving store performance goals, and maintaining company policies. The role involves actively participating in customer interactions, addressing concerns, and fostering an inclusive environment. The job requires proficiency in English, retail experience, and the ability to make sound decisions. The compensation package includes a base pay range, potential stock programs, comprehensive benefits, and opportunities for career advancement.

Teachers at North Schaumburg KinderCare

Company: KinderCare Learning Companies

Location: Schaumburg, IL

Posted Jan 24, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They invest in teachers, center staff, and field leaders, who are considered the heart and soul of the business. The company provides comprehensive benefits, including discounted child care, medical, dental, and vision coverage, and employee assistance programs. KinderCare operates in more than 2,000 sites and centers across 40 states, committed to providing high-quality child care to all families, regardless of their background.

Director Product Management - GIS & Location Intelligence

Company: Here Technologies

Location: Chicago, IL

Posted Jan 24, 2025

HERE Technologies is seeking a visionary Director of Product Management to lead a team of 4 product managers. The role involves inspiring and leading a high-performing team, defining and executing a product vision, driving innovation in GIS, location intelligence, and public sector solutions, collaborating with various departments, delivering results, championing the customer, and staying ahead of industry trends. The ideal candidate should have 8+ years in product management, experience leading teams, strong domain knowledge, strategic vision, customer-centric approach, agile innovation skills, and exceptional communication abilities. The role offers opportunities to work with exceptional colleagues, solve complex problems, shape projects, and access cutting-edge technologies.

Pharmacy Technician

Company: CVS Health

Location: Peoria, IL

Posted Jan 24, 2025

Consulting, Manager

Company: Deloitte

Location: Chicago, IL

Posted Jan 24, 2025

Pharmacy Technician

Company: CVS Health

Location: Springfield, IL

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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