Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

H&M Store Manager-Top Volume

Company: H&M

Location: Schaumburg, IL

Posted Jan 22, 2025

The Store Manager at H&M is tasked with achieving sales and profit goals by providing an exceptional customer experience. They oversee team management, ensuring recruitment, training, and performance evaluations align with H&M standards. The role involves financial accountability, people management, and adherence to legal and safety requirements. H&M offers competitive benefits, growth opportunities, and a dynamic work environment.

Part Time Retail Associate Now Hiring!

Company: The TJX Companies, Inc.

Location: Mount Vernon, IL

Posted Jan 22, 2025

Marshalls, a retail store, is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering excellent customer service, maintaining a clean store environment, and adhering to operational standards. The company culture is positive, encouraging, and embraces change. Benefits include an associate discount, 401(k) contributions, and various insurance options. The starting pay range is $15 to $15.50 per hour.

PHARMACY/PHARMACIST - FT HR

Company: Kroger

Location: Marion, IL

Posted Jan 22, 2025

Branch Office Administrator

Company: Edward Jones

Location: Park Ridge, IL

Posted Jan 22, 2025

Edward Jones is seeking a Branch Office Support Professional to join their team. The role involves being a critical member of a team with a financial advisor, getting to know clients well, and helping them achieve financial goals. The company offers comprehensive training, a wide support network, and a culture of continuous improvement. Benefits include medical, dental, vision coverage, 401k, and paid time off. The hiring range is from $26.10 to $31.00. Key skills include relationship building, identifying efficiency opportunities, working independently, managing priorities, and proficiency in office technology.

Pharmacy Technician

Company: CVS Health

Location: Evanston, IL

Posted Jan 22, 2025

Account Executive

Company: CVS Health

Location: Springfield, IL

Posted Jan 22, 2025

CVS Health is seeking an Account Executive to serve as a senior liaison for employer clients, focusing on renewal, retention, and up-sell of existing clients. The role involves leading strategic account teams, influencing client up-sell opportunities, and developing quarterly/annual reporting. The ideal candidate should have 3+ years of cumulative Account Management or equivalent client-facing experience in healthcare, proficiency in Microsoft Office, a valid driver's license, and a personal vehicle. The position offers a competitive pay range and comprehensive benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and more. Travel up to 30% of the time is required.

Insurance Agent (Base salary + Uncapped commissions)

Company: Comparion Insurance Agency

Location: Lisle, IL

Posted Jan 22, 2025

Comparion Insurance Agency is looking for a Sales Agent to join their team in Naperville, IL. The role requires building and leveraging a strong local network and in-person relationships. The company offers uncapped pay, recognition, and comprehensive benefits. They are seeking highly self-motivated, gritty, adaptable, coachable, results-oriented, and charismatic individuals who enjoy helping people.

(USA) Area Manager - Floor (Fashion, Import, Jewelry, Regional, Returns, Sam's, HMSC)

Company: Walmart

Location: Ottawa, IL

Posted Jan 22, 2025

The job involves communicating with various stakeholders, implementing business plans, monitoring productivity, maintaining quality and safety standards, and supervising and developing associates. Key responsibilities include assigning duties, coordinating workloads, ensuring compliance with policies, and resolving concerns. The role emphasizes respect for individuals, integrity, customer service, striving for excellence, and continuous improvement. Walmart offers competitive pay, performance-based bonuses, and comprehensive benefits including health, financial, and time-off benefits. The position requires an associate's or bachelor's degree in a relevant field and supervisory experience, or equivalent Walmart experience.

Weekend Overnight Resident Experience Associate

Company: Bozzuto

Location: Chicago, IL

Posted Jan 22, 2025

Bozzuto is a company that values community and customer experience. They offer competitive compensation, health & wellness benefits, and opportunities for career development. The company culture is described as welcoming and inclusive, with a focus on taking care of their team members.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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