Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Psychiatrist - Chicago

Company: UnitedHealth Group

Location: Chicago, IL

Posted Jan 22, 2025

Uptown Psych, part of the Optum family, is recruiting a Psychiatrist for their Chicago team. Optum, a clinician-led organization, aims to revolutionize behavioral health care. The Psychiatrist will treat a wide range of mental health conditions, assess, diagnose, and manage patients, and create personalized treatment plans. This full-time position offers flexible scheduling, competitive benefits including medical, dental, vision, 401K, PTO, and more. The ideal candidate should have an active Illinois Psychiatrist license, DEA license, and ABPN board certification, with 2+ years of clinical experience preferred.

Executive Team Leader- Assets Protection

Company: Target

Location: Hickory Hills, IL

Posted Jan 22, 2025

Target is offering a competitive pay range of $60,000.00 - $120,000.00, with compensation based on factors like labor markets, education, work experience, and certifications. The company provides comprehensive benefits including health insurance, 401(k), employee discount, and various leave options. The role of an Executive Team Leader- Assets Protection involves managing a safe and secure culture, creating strategic AP strategies, and leading through crisis events. Responsibilities include driving total store sales, managing physical security, identifying theft and shortage trends, and leading investigative trainings. The position requires a 4-year degree, strong interpersonal skills, and the ability to manage conflict and workload.

Teachers at West Oswego KinderCare

Company: KinderCare Learning Companies

Location: Aurora, IL

Posted Jan 22, 2025

KinderCare Learning Companies, the leading early childhood education provider, offers a variety of child care options including KinderCare Learning Centers, Champions, and Crème de la Crème. They emphasize building confidence in kids, families, and the future. The company values its teachers and staff, providing a supportive environment and opportunities for career growth. Benefits include discounted child care, health insurance, mental health support, and more. KinderCare is committed to equal opportunity employment and serving diverse communities across 40 states.

Grocery Clerk

Company: Kroger

Location: Villa Park, IL

Posted Jan 22, 2025

Mariano's is a grocery store seeking a Grocery Clerk to create an outstanding customer experience through exceptional service. The ideal candidate will have customer service skills, ability to handle stressful situations, and knowledge of basic math. They will also be able to promote trust and respect among associates and create an environment that enables customers to feel welcome and appreciated.

Client Financial Optimization - Analyst

Company: CVS Health

Location: Springfield, IL

Posted Jan 22, 2025

CVS Health is seeking an Analyst for the Client Financial Analysis and Optimization (CFAO) team. The role involves providing financial consultation and pricing support to help CVS Caremark win and retain business. The analyst will work with various internal and external teams, gaining insight into clients' business problems and formulating data-driven solutions. The position offers opportunities to develop expert knowledge of the healthcare marketplace and enhance analytical skills through an 18-month rotation. Responsibilities include building relationships with internal partners, analyzing client data, and presenting recommendations to clients or senior leadership.

STORE/NIGHT LEAD CLERK

Company: Kroger

Location: Chicago, IL

Posted Jan 22, 2025

The job description involves creating a positive customer experience, maintaining a clean and safe environment, directing department functions, and supporting grocery operations. Responsibilities include promoting trust, communicating information, collaborating with associates, setting performance goals, training staff, adhering to laws and guidelines, and managing inventory. The role requires effective communication, basic math skills, stress management, and knowledge of food safety regulations. High school education or equivalent is required, with management and grocery experience preferred. Mariano's, part of the Kroger family, offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Pharmacy Technician

Company: CVS Health

Location: Chicago, IL

Posted Jan 22, 2025

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing prescriptions, and ensuring regulatory compliance. New hires must complete a training program and satisfy state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and more. CVS Health values accountability, caring, collaboration, innovation, and integrity.

Assistant Manager, Customer Operations - Rivertree Court

Company: Gap Inc.

Location: Vernon Hills, IL

Posted Jan 22, 2025

Old Navy is a company that democratizes fashion and makes shopping fun again. They offer high-quality, must-have fashion essentials for the whole family. The company values its employees and provides benefits such as merchandise discounts, paid time off, and comprehensive insurance plans. Old Navy aims to create a community of playful personalities in a fast-paced environment where employees can be their most authentic selves.

Pharmacy Technician

Company: CVS Health

Location: Danville, IL

Posted Jan 22, 2025

Director Software Engineering - Trade Credit

Company: Capital One

Location: Chicago, IL

Posted Jan 22, 2025

Capital One's Card Tech Engineering Organization is seeking a Director of Software Engineering to lead and manage exceptional teams, delivering game-changing technologies. The ideal candidate will have deep technical expertise, a proven track record in software development, and experience in people management. They should be able to switch between deep technical discussions and high-level strategic ones, stay updated on emerging trends, and drive tech transformation across customer and partner experiences. The role involves leading multiple teams, mentoring engineers, defining strategy and roadmap, and ensuring scalable applications meet customer needs.

Lead Data Science Analyst

Company: Discover

Location: Riverwoods, IL

Posted Jan 22, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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