Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Keepstock Onsite Operations Intern

Company: Grainger

Location: Chicago, IL

Posted Jan 22, 2025

Grainger, a leading industrial distributor, is offering a paid 10-week internship in the KeepStock organization. The role involves leading a project that impacts how KeepStock leverages product information to slot products in coil vending machines. Interns will gain hands-on experience in business analytics, continuous improvement principles, and team leadership. The position requires a minimum cumulative GPA of 3.0, intermediate level of expertise in MS Office, and proven communication, interpersonal, and leadership skills. Grainger is committed to fostering an inclusive environment and is an Equal Opportunity Employer.

Senior Facility Engineer - Flow Center - Chicago, IL

Company: Target

Location: Chicago, IL

Posted Jan 22, 2025

Target is offering a competitive pay range of $69,000.00 - $124,200.00, with compensation based on factors like labor markets, education, experience, and certifications. The company provides comprehensive benefits including health insurance, 401(k), employee discount, and various leave options. The Engineering & Facilities Senior Facility Engineer role involves fostering a reliability-centered maintenance culture, improving system reliability, and managing non-material handling support systems. The ideal candidate should have a four-year degree in Engineering, experience in multi-contractor management, and proficiency in EAM tools and Continuous Improvement processes.

Associate, S&O (Hybrid)

Company: Enova

Location: Chicago, IL

Posted Jan 22, 2025

Enova is seeking a Strategy & Operations Associate with a Bachelor's degree in Engineering, Business, or Finance and 4-7 years of experience in process improvement, management consulting, or data analytics. The role involves managing projects, improving processes, and enhancing customer experience. The associate will work on both short-term and long-term initiatives, having the autonomy to make a significant impact. The compensation range is $80,000 to $110,000 annually, with additional benefits including health insurance, 401(k) matching, and a sabbatical program. Enova, a leading financial technology company, values inclusivity and employee development.

Pharmacy Technician

Company: CVS Health

Location: Evanston, IL

Posted Jan 22, 2025

CVS Health emphasizes a heart-centric approach to healthcare, focusing on enhancing human-centric services. The company aims to transform healthcare by improving access, lowering costs, and providing personalized, convenient, and affordable solutions. Pharmacy Technicians play a crucial role in delivering operational and service excellence, ensuring accurate and timely prescription fulfillment, and contributing to positive patient experiences. CVS Health offers comprehensive benefits, a supportive work environment, and opportunities for growth and development.

Social Worker

Company: DaVita

Location: Northbrook, IL

Posted Jan 22, 2025

DaVita is seeking a Social Worker with a Master's Degree in Social Work (MSW) specializing in clinical practice. The role involves supporting patients with End Stage Renal Disease, helping them understand their rights, and managing physical, mental, emotional, and financial challenges. The position offers a positive work environment, team support, performance-based rewards, and a comprehensive benefits package including medical, dental, vision, 401k match, paid time off, and more. DaVita values work-life balance and personal/professional growth, and is committed to diversity and belonging.

PRODUCE/CLERK

Company: Kroger

Location: Skokie, IL

Posted Jan 22, 2025

The job description involves creating a positive customer experience, maintaining a clean and safe environment, assisting in sales goals, and embodying the company's core values. Responsibilities include promoting corporate brands, gaining product knowledge, preparing produce, maintaining quality standards, and ensuring safety. The role requires effective communication, stress management, and the ability to work in a fast-paced environment. Qualifications include stress handling, communication skills, basic math knowledge, and a food handler's permit. The company, Mariano's, offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, discounts, tuition reimbursement, and growth opportunities.

Sr. Data Scientist , Inventory Management ( Remote )

Company: CVS Health

Location: Springfield, IL

Posted Jan 22, 2025

CVS Health is seeking a Senior Data Scientist to drive innovation and impact business decisions. The role involves using statistical predictive modeling to evaluate scenarios and predict future outcomes, solving complex business problems, and collaborating with business partners. The ideal candidate should have 5+ years of data science experience, proficiency in SQL, Python, and cloud technologies, and a strong business acumen. The position offers a competitive pay range, comprehensive benefits, and opportunities for professional growth.

Store Associate

Company: CVS Health

Location: Chicago, IL

Posted Jan 22, 2025

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Enterprise Voice Engineer II

Company: Leidos

Location: O'Fallon, IL

Posted Jan 22, 2025

Leidos Digital Modernization Sector/Global Solutions Management-Operations II (GSMO-II) contract is seeking an Enterprise Voice Engineer in Scott AFB, IL. The role involves maintaining a complex IP voice and video communications infrastructure, managing and configuring network services, and providing input in technical policy development. The ideal candidate should possess DoD 8750 certification, experience with Cisco, Avaya, or Oracle voice platforms, and expertise in SIP internetworking signaling and call flow.

(USA) Meat Lead

Company: Walmart

Location: Edwardsville, IL

Posted Jan 22, 2025

As a Meat Department Lead, you will drive sales, supervise a team, and ensure the department meets company standards for quality, inventory, and safety. You will be an expert in meat products, leveraging digital tools for sales planning and associate engagement. The role involves driving business results, maintaining a clean work area, and utilizing digital tools for forecasting and production. You will also be responsible for training team members, sourcing new talent, and promoting compliance with company policies. Competitive pay, benefits including health, financial, and time off, and additional perks like discounts and education benefits are offered.

Personal Banker

Company: PNC

Location: Skokie, IL

Posted Jan 22, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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