Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Associate, Enterprise Valuation Group

Company: Capital One

Location: Chicago, IL

Posted Jan 21, 2025

Capital One's Commercial Bank Enterprise Valuation Group is seeking a self-starter with strong finance and valuation experience for enterprise valuations of commercial loans. Responsibilities include preparing valuations, creating financial models, reviewing projections, and drafting reports. Essential skills include excellent communication, analytical abilities, and business judgment. A Bachelor's degree in finance or accounting is required, with 1+ years of finance, financial modeling, or business analysis experience preferred. Familiarity with Capital IQ and CFA exam experience is a plus. The role offers competitive salary and benefits, with no agency involvement and a commitment to diversity and inclusion.

STORE LEADER

Company: Kroger

Location: Chicago, IL

Posted Jan 21, 2025

The job description is for a store leader role at Mariano's, a division of The Kroger Company. The role involves assessing the store's ability to meet customer expectations, managing daily operations, training and developing staff, and ensuring compliance with regulations. Responsibilities include leading merchandising and operational initiatives, achieving sales and profit targets, and fostering inclusive leadership. Qualifications include a high school diploma, assistant store leader experience, and successful completion of a leadership program. Benefits include healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

BEER-WINE-LIQR/CLERK

Company: Kroger

Location: Chicago, IL

Posted Jan 21, 2025

The job description involves creating a positive customer experience, maintaining a clean and safe environment, assisting in sales goals, and demonstrating company values. Responsibilities include promoting trust, gaining product knowledge, executing promotions, maintaining product quality, ensuring safety, and staying current with ads. Qualifications include being 21, handling stress, having communication skills, and knowledge of math and beer/wine/liquor. The company, Mariano's, offers comprehensive benefits, growth opportunities, and a focus on employee well-being.

Assistant Director New Lenox KinderCare

Company: KinderCare Learning Companies

Location: Joliet, IL

Posted Jan 21, 2025

KinderCare Learning Companies, a recognized early childhood education provider, is seeking an Assistant Director. The role involves leading teaching staff, supporting families, and achieving operational objectives. The Assistant Director will educate parents and teachers on the value of early childhood education, and work closely with families, teachers, and state authorities. The ideal candidate should have at least two years of early childhood education experience, excellent communication skills, and CPR/First Aid certification. KinderCare offers comprehensive benefits, including discounted child care, medical/dental/vision coverage, mental health support, and more. The company is committed to equal opportunity employment.

Pharmacy Intern

Company: CVS Health

Location: Sterling, IL

Posted Jan 21, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Part-Time Stockroom Operations Associate (Early Morning)

Company: Kohl's

Location: Peoria, IL

Posted Jan 21, 2025

The role involves delivering excellent customer service, managing store operations, and processing freight and replenishment. Key responsibilities include receiving and processing product, replenishing sales floor stock, engaging customers, and executing product protection standards. The role also involves participating in new hire training and adhering to company policies. Required skills include strong customer service, multitasking, attention to detail, and communication skills. No retail experience is required, but flexible availability is necessary. Preferred experience includes client-facing retail or service industry roles. The pay range is $15.00 - $21.65, with various benefits including work-life balance, health & wellness, savings & retirement benefits, insurance programs, and life events support.

Shift Supervisor Trainee

Company: CVS Health

Location: Godfrey, IL

Posted Jan 21, 2025

Cook

Company: Sodexo

Location: Chicago, IL

Posted Jan 21, 2025

Group Director

Company: Morgan Stanley

Location: Chicago, IL

Posted Jan 21, 2025

The Group Director role at Morgan Stanley involves providing exceptional service to clients and supporting Financial Advisors (FAs) or Private Wealth Advisors (PWAs). The role requires 10+ years of relevant work experience and professional certifications. Key duties include cultivating client relationships, leading client service model development, preparing client reports, and optimizing business practice efficiencies. Strong leadership, financial services knowledge, technical proficiency, and excellent communication skills are essential. The role offers a salary range of $50,000 - $115,000 per year with potential incentive compensation and comprehensive benefits.

Sr Vice President- General Manager, Distributed IT

Company: Eaton

Location: Bolingbrook, IL

Posted Jan 21, 2025

The Senior Vice President and General Manager of the Distributed IT Division will oversee a $750M P&L, leading a 550-employee population across 5 main product lines and 2 manufacturing and distribution sites. This role involves driving strategic and operational plans for various divisions, including operations, business development, engineering, product and commercial marketing, and key customer management. The individual will be responsible for top-line revenue growth and profitability, and will report directly to the President of the Energy Solutions and Services (ESS). Essential functions include driving divisions profitability, leading strategic alliances, leveraging regional teams, ensuring operational excellence, building organizational capability, and selecting robust supply chain partnerships. Eaton is seeking a dynamic P&L executive with leadership skills, growth, technology, commercial, and operations capabilities, and a proven track record in growing and transforming businesses. The role requires a Bachelor's degree in business, engineering, finance, or related discipline, and 15+ years of experience in complex business roles within the data center or distributed IT segment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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