Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Shriners Children's Chicago Pediatric Hospitalist Opportunity

Company: Jordan Search Consultants

Location: Chicago, Illinois

Posted Jan 21, 2025

Shriners Children's Chicago is recruiting a pediatric hospitalist for a dynamic role. The hospital is a leading pediatric healthcare system specializing in various subspecialties, including burn, orthopedic, spinal cord injury, and cleft lip and palate care. It is known for its excellent patient care, research, and education. The facility boasts four locations ranked among U.S. News & World Report’s Best Children's Hospitals for pediatric orthopedics, and has won multiple Press Ganey awards for Patient Experience. It offers $20 million annual funding for innovative research, a 60-bed licensed hospital with dedicated PICU rooms and inpatient rehabilitation facilities. The role involves 12-hour shifts, Monday through Friday, with weekend and holiday coverage. Benefits include medical, dental, and vision plans, voluntary benefits, a 403(b) plan with match, and professional development opportunities.

Financial Consultant - Highland Park, IL

Company: Fidelity Investments

Location: Deerfield, IL

Posted Jan 21, 2025

Fidelity Investments is seeking a Financial Consultant to join their team. The role involves engaging with clients face-to-face, offering personalized financial planning, and nurturing relationships with an existing client base. Fidelity provides a stable business model with an existing client base and institutional feeders, unmatched in the industry. The company emphasizes professional growth, flexibility, and support for long-term success. The ideal candidate should have previous success in building relationships, uncovering needs, and recommending solutions. They must be FINRA Series 7 & 63 licensed, and Series 65 or 66 licensed or able to acquire these upon hire. A degree and/or professional certifications are beneficial, with Fidelity offering Tuition Reimbursement for those without. The role offers a competitive total rewards package, including a stable base salary, comprehensive benefits, and opportunities for training and career development. Fidelity's hybrid working model combines onsite and offsite work experiences.

Relationship Banker

Company: Bank of America

Location: Chicago, IL

Posted Jan 21, 2025

Pro Territory Sales Manager - Commercial

Company: Lowe's Home Improvement

Location: Naperville, IL

Posted Jan 21, 2025

The job description outlines a role for an Outside Sales Management position with a focus on driving sales growth, leading a team of sales representatives, and achieving financial goals for assigned customers. The role involves coaching, recruiting, and retaining sales professionals, as well as analyzing business trends to positively impact results. The minimum requirements include a high school diploma, 5 years of sales management experience, and proficiency in MS Office and Salesforce. Preferred qualifications include a bachelor's degree. The pay range is $95,500.00 - $159,200.00 annually, with a comprehensive benefits package.

Operations Supervisor - Overnight

Company: Kohl's

Location: Minooka, IL

Posted Jan 21, 2025

The role of a Supervisor, Distribution Center, involves managing daily merchandise processing through the Fulfillment Network. Key responsibilities include overseeing several departments, maintaining accuracy standards, collaborating with business partners, ensuring dynamic staffing, and managing staff to meet productivity and cost goals. The ideal candidate should have prior experience managing teams in a distribution warehouse, strong interpersonal skills, and knowledge of automated distribution systems. Preferred skills include experience with Operations and Operational Support Systems, automated MHE, and SQL. Kohl's offers a comprehensive benefits package.

Barista

Company: Sodexo

Location: Aurora, IL

Posted Jan 21, 2025

Relationship Banker

Company: Merrill

Location: Chicago, IL

Posted Jan 21, 2025

Senior Counsel, US Financial Services

Company: TransUnion

Location: Chicago, IL

Posted Jan 21, 2025

TransUnion is seeking a Senior Counsel for the US Financial Services team. The role involves managing commercial agreements, drafting and negotiating new agreements, mitigating risks, advising stakeholders, and mentoring team members. The company offers a collaborative, innovative environment with opportunities for skill development. Required qualifications include a Juris Doctorate, 4-6 years of legal experience, and knowledge of FCRA, GLBA, privacy, technology, intellectual property, and partnering arrangements. The ideal candidate is a team player, strong in organization, analytical skills, and communication, capable of working independently and cross-functionally. The role involves advising on legal and business issues, maintaining confidentiality, and providing formal and informal training. Benefits include flexible time off, health benefits, parental leave, tuition reimbursement, and more. The salary range is $100,100.00 - $150,000.00 annually.

Lead Data Engineer (Python, Spark, AWS)

Company: Capital One

Location: Chicago, IL

Posted Jan 21, 2025

Capital One is seeking a Lead Data Engineer with expertise in Python, Spark, and AWS. The role involves collaborating with Agile teams, utilizing various programming languages and databases, and staying updated with tech trends. Preferred qualifications include extensive experience in application development, cloud computing, distributed data tools, real-time data applications, NoSQL implementation, and data warehousing.

MSK Radiologist

Company: Endeavor Health

Location: Evanston and Glenbrook, IL

Posted Jan 21, 2025

Endeavor Health is seeking a full-time, fellowship-trained musculoskeletal radiologist for a 100% MSK-focused position in the Chicago suburbs. The role offers a good work-life balance, competitive compensation, and benefits. The department supports academic endeavors without requiring academic/research productivity. Endeavor Health, an integrated healthcare system, is committed to diversity, equity, and inclusion.

Funding Processor

Company: Libra Solutions

Location: Chicago, IL

Posted Jan 20, 2025

Oasis is hiring a Funding Processor to support their legal funding sales team. The role involves processing payments for approved plaintiffs, reviewing cases, ensuring funding procedures are followed, and conducting credit checks. The ideal candidate should have a high school degree, some college preferred, and at least a year of office experience. Financial knowledge, excellent attention to detail, strong work ethic, and excellent communication skills are required. Oasis offers competitive compensation, benefits, and is a leader in the legal funding industry.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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