Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

DRUG-GEN MDSE/LEAD CLERK

Company: Kroger

Location: Deerfield, IL

Posted Jan 13, 2025

The job description involves creating an outstanding customer experience, maintaining a safe and clean environment, and directing and supervising the Drug GM department. Responsibilities include promoting trust and respect among associates, communicating company information, collaborating with associates, and developing performance goals. The role requires knowledge of products, offering product samples, and implementing sales promotions. The ideal candidate should have effective communication skills, stress management abilities, and preferably, management and Drug GM experience. Mariano's, part of the Kroger family, offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

(USA) Carwash/Gas Attendant

Company: Walmart

Location: O'Fallon, IL

Posted Jan 13, 2025

The role involves communicating membership types, benefits, and services to members and customers, providing excellent customer service, maintaining the gas station/car wash area, receiving and stocking merchandise, operating equipment, and adhering to company policies. Leadership expectations include respect for individuals, integrity, service to customers, striving for excellence, and competitive benefits are offered.

Shift Supervisor Trainee

Company: CVS Health

Location: Decatur, IL

Posted Jan 13, 2025

CVS Health is offering a Shift Supervisor Trainee role, an entry-level position designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and communicating information. The trainee will also learn about key business aspects and CVS/pharmacy culture. Upon successful completion, they can be considered for Operations Supervisor or Shift Supervisor positions. These roles involve leading store staff, ensuring smooth operations, and maintaining excellent customer service. The job requires deductive reasoning, analytical skills, computer skills, and advanced communication. The pay range is $16.00 - $24.00, and benefits include medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and more.

Operations Manager

Company: CVS Health

Location: Chicago, IL

Posted Jan 13, 2025

CVS Health is seeking an Operations Manager to lead a store team, driving execution and performance while enhancing customer service. The role involves overall store management, sales and inventory management, employee staffing, training, financial management, and customer service leadership. The ideal candidate will have strong leadership, communication, and analytical skills, and be able to work flexible hours. The company offers competitive pay, comprehensive benefits, and opportunities for professional development.

Automation SDET-Java/Selenium

Company: Infosys

Location: Chicago, IL

Posted Jan 13, 2025

Infosys is recruiting for an Automation SDET position with Selenium and Java expertise. The role involves acting as a test lead, conducting requirement analysis, defining test strategies, and leading execution for superior outcomes. The successful candidate will collaborate with top industry talent, contribute to innovative solutions, and be part of a learning culture that values teamwork and diversity. Required qualifications include a Bachelor's degree, 4 years of IT experience, 4 years in software automation testing, and proficiency in Selenium, Java, TestNG, Maven, Jenkins, GitHub, and mainframe technologies. The position may require travel in the US and Canada, and the candidate must be located in or willing to relocate to Chicago, IL.

Pharmacy Technician

Company: CVS Health

Location: Aurora, IL

Posted Jan 13, 2025

(USA) Personal Shopper - Sam's

Company: Walmart

Location: Addison, IL

Posted Jan 13, 2025

The role involves developing and supporting Membership, maintaining Facility safety, fulfilling Member orders, completing work assignments, and providing Member service. It emphasizes respect for individuals, integrity, customer service, striving for excellence, and offers competitive pay along with various benefits including health, financial, and paid time off benefits.

Dialysis Clinical Manager Registered Nurse - RN

Company: Fresenius Medical Care

Location: Gurnee, IL

Posted Jan 13, 2025

The role involves managing clinical operations, ensuring quality patient care, and maintaining cost-effectiveness. Key responsibilities include coordinating patient care, leading a team, and adhering to regulatory requirements. The position requires strong leadership, technical proficiency, and a commitment to continuous quality improvement. It involves direct supervision of staff, participation in meetings, and maintaining facility integrity.

Operations Intern

Company: Thermo Fisher Scientific

Location: Rockford, IL

Posted Jan 13, 2025

Thermo Fisher Scientific offers internships with professional mentorship, leadership development, and opportunities for career growth. Interns work on strategic projects, use specialized equipment, and collaborate with various functions. The company provides a comprehensive benefits package and competitive compensation.

(USA) Prepared Food Lead

Company: Walmart

Location: Addison, IL

Posted Jan 13, 2025

This job description outlines a leadership role in a prepared foods department with responsibilities including team supervision, quality control, and operational excellence. It highlights competitive pay, comprehensive benefits like health insurance and paid time off, and opportunities for career growth. The position emphasizes collaboration, compliance, and leveraging digital tools to enhance business performance.

Bakery/Deli Clerk

Company: Kroger

Location: Chicago, IL

Posted Jan 13, 2025

The job description is for a Grocery Clerk (Bakery/Deli) at Mariano's, a Kroger company in Chicago, IL. The role involves preparing items, offering product samples, informing customers of specials, and maintaining a clean, safe environment. The clerk will assist in reaching sales and profit goals, embrace the Customer 1st strategy, and demonstrate core company values. Qualifications include customer service skills, stress management, effective communication, basic math knowledge, and obtaining a food handler's permit. Mariano's offers comprehensive benefits, including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Part-Time Housekeeping & Operations (Janitorial)

Company: Kohl's

Location: Bolingbrook, IL

Posted Jan 13, 2025

The role involves maintaining a clean and safe environment in the store, including cleaning tasks, equipment maintenance, and customer engagement. The position requires excellent customer service skills, attention to detail, and the ability to multitask. No retail experience is required, and Kohl's offers various benefits such as work-life balance, health & wellness programs, savings & retirement benefits, insurance programs, and assistance for life events.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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