Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

(USA) .com Maintenance Technician Fri-Sun 730a-730p

Company: Walmart

Location: Homewood, IL

Posted Jan 13, 2025

Sam's Club is seeking an industrial maintenance technician with 2 years of experience in electrical, electronics, and mechanical equipment. The role involves performing preventive maintenance, repairs, and operating material handling equipment. Familiarity with blueprints, schematics, and equipment manuals is preferred. The hourly wage range is $34.85-$38.35, with potential premiums. Benefits include health, financial, and paid time off advantages. The position emphasizes respect for individuals, integrity, customer service, excellence, and is located in Matteson, IL.

General Manager - Geneva Commons

Company: Gap Inc.

Location: St. Charles, IL

Posted Jan 13, 2025

Old Navy is a company that democratizes fashion and makes shopping fun again. They offer a community of playful personalities where employees can be their most authentic selves. The General Manager role involves leading the team to deliver a profitable store business plan, driving sales growth, and creating an inclusive environment.

Financial Consultant - Naperville, IL

Company: Fidelity Investments

Location: Naperville, IL

Posted Jan 13, 2025

Fidelity Investments is seeking a Financial Consultant to join their team. The role involves engaging with clients face-to-face, offering personalized financial planning, and nurturing relationships with an existing client base. Fidelity provides a stable business model with an existing client base and institutional feeders, unmatched in the industry. The company emphasizes professional growth, flexibility, and support for long-term success. Key requirements include previous success in building relationships, FINRA licenses (Series 7 & 63, and Series 65 or 66), and the ability to present complex solutions while building rapport. Fidelity offers a competitive total rewards package, extensive training, and a hybrid working model. The base salary range is $55,000 - $75,000 per year, with additional benefits including comprehensive health care, retirement plans, and educational assistance.

Graphic Design Intern - Summer 2025

Company: Lenovo

Location: Chicago, IL

Posted Jan 13, 2025

Lenovo is a global technology powerhouse with a bold vision to deliver Smarter Technology for All. They offer various job opportunities, including a Graphic Design Intern position, where you can work alongside seasoned designers and marketing professionals.

Assistant General Manager

Company: Bozzuto

Location: Chicago, IL

Posted Jan 13, 2025

Bozzuto is a company that values community, inclusivity, and professional growth. They seek an Assistant General Manager with a passion for apartment living and community engagement. The role involves leading by example, contributing to financial objectives, achieving occupancy levels, building brand loyalty, and maintaining a high standard of community appearance. Bozzuto offers competitive compensation, health benefits, paid leave, retirement planning, and tuition reimbursement. They are committed to their employees' well-being and professional development, fostering a diverse and inclusive work environment.

Utilities Engineer

Company: CSL

Location: Kankakee, IL

Posted Jan 13, 2025

The Utilities Engineer role at Kankakee facility involves overseeing design, operational, and troubleshooting support for various utility equipment systems. Responsibilities include ensuring compliance, operational improvement, and high reliability of equipment systems. The role requires technical expertise, industry best practices, and collaboration with cross-functional teams. The position demands onsite presence during core business hours and occasional extended-hour work. Qualifications include a Bachelor's degree in Mechanical, Process, or Chemical Engineering, along with relevant experience and knowledge of utility systems, industry standards, and pharmaceutical processes.

Assistant General Counsel

Company: RWE Clean Energy

Location: Chicago, IL

Posted Jan 13, 2025

RWE Clean Energy is seeking a highly skilled Assistant General Counsel in Chicago, offering a comprehensive role with responsibilities in legal support for BTAs and M&A transactions. The position provides a competitive salary range of $160,000 - $240,000 and extensive benefits, reflecting the company's commitment to professional growth and employee well-being. The job description highlights the opportunity to work on renewable energy projects and contribute to the company's expansion plans, emphasizing a dynamic and collaborative work environment.

Business Office Associate

Company: CarMax

Location: Tinley Park, IL

Posted Jan 13, 2025

CarMax, a leading used car retailer, is seeking a customer service representative to provide an iconic customer experience. The role involves guiding customers through paperwork, supporting all store departments, and maintaining a high level of attention to detail. The successful candidate will thrive in a fast-paced office environment, have strong communication skills, and be committed to teamwork. CarMax offers competitive pay, benefits, and opportunities for career growth.

Operations Supervisor - Overnight

Company: Kohl's

Location: Amboy, IL

Posted Jan 13, 2025

The role of a Supervisor, Distribution Center involves managing retail operations, overseeing merchandise processing, and ensuring efficient workflow across departments. The position requires strong leadership skills, experience in distribution warehouse environments, and the ability to maintain accuracy standards and safety protocols.

(USA) Merchandising Lead

Company: Walmart

Location: Rock Island, IL

Posted Jan 13, 2025

The role involves providing excellent member service, assisting management in supervising associates, receiving and stocking supplies, maintaining facility safety, ensuring merchandise quality, overseeing order picking, developing processes, and demonstrating integrity. The position requires 6 months of retail and customer service experience, with leadership experience being preferred.

Technical Sales Specialist - Ion Chromatography

Company: Thermo Fisher Scientific

Location: Deerfield, IL

Posted Jan 13, 2025

The Technical Sales Specialist (TSS) role at Thermo Fisher Scientific focuses on selling and supporting Ion Chromatography (IC) products across the United States. The TSS collaborates with Account Managers to enhance business potential, drive revenue growth, and provide technical expertise. Key responsibilities include identifying new client opportunities, developing relationships with key decision-makers, and supporting Account Managers in strategy development. The ideal candidate should have 5 years of sales experience in the analytical instrument market, a Master's degree in science, and strong communication skills. The compensation package is competitive, with a salary range of $83,300.00-$124,925.00 and a comprehensive Total Rewards package.

Retail Maintenance Assoicate

Company: The TJX Companies, Inc.

Location: Springfield, IL

Posted Jan 13, 2025

HomeGoods is seeking a dedicated individual for a floor care role in their Springfield, IL store. The position involves maintaining a clean and organized store environment, operating the scrubber and buffer, and adhering to all operational, merchandise, and loss prevention standards. The ideal candidate should possess excellent customer service skills, strong organizational skills, physical stamina, and the ability to multi-task. HomeGoods values a positive store culture, customer experience, and diversity. Benefits include an associate discount, 401(k) contributions, and various insurance options. The starting pay range is $15.00 to $15.50 per hour.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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