Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Senior Manager, Integrated Campaigns

Company: iManage

Location: Chicago, IL

Posted Dec 30, 2024

iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text. They communicate exclusively from emails using the imanagecom domain. They offer a flexible working policy that supports the health and wellbeing of their employees. The Senior Manager of Integrated Campaigns role involves leading the development and execution of innovative marketing campaigns, collaborating with cross-functional teams, and having visibility into the organization to drive business growth.

Field Coordinator

Company: Help At Home

Location: Chicago, IL

Posted Dec 29, 2024

Help at Home is hiring a Field Coordinator to provide clerical and customer service support. The employee will be responsible for making daily visits to clients' homes to ensure the delivery of quality care services from staff and manage phone calls. The position requires a high school diploma or GED, valid driver's license, access to an insured and reliable vehicle or public transportation, and customer service experience. Benefits include weekly pay, healthcare, dental, and vision insurance, paid time off, 401k, ongoing training opportunities, and meaningful work with clients.

MS Dynamics CRM Analyst

Company: Fortune Brands Home & Security

Location: Chicago, IL

Posted Dec 30, 2024

The job description for the MS Dynamics Service CRM Analyst at Fortune Brands Innovations highlights the role's focus on designing and delivering CRM and Enterprise Apps initiatives using modern lean application development. The position requires collaboration with stakeholders, cross-functional teams, and IT and business teams to integrate MS Dynamics CRM with other systems and tools. The analyst will also provide training and support to end-users, manage user access security roles and permissions, and administer other collaboration and project management tools. The company offers comprehensive benefits and is committed to equal employment opportunities.

Senior Manager, Software Engineering (ServiceNow Development)

Company: Discover

Location: Chicago, IL

Posted Dec 29, 2024

Discover is seeking a collaborative and experienced individual to join their team as a value stream manager. The role involves developing and coaching teams to manage risk, and managing software ownership and development from initial concept through continuous improvement. The ideal candidate should have 8+ years of application development experience, 2+ years of people management, and a Bachelor's degree in Information Technology. The position is not sponsoring or transferring employment work visas and is available until Dec 15, 2024.

Principal Compliance Specialist - Compliance Monitoring and Testing

Company: Discover

Location: Chicago, IL

Posted Dec 30, 2024

Discover is seeking a Principal Compliance Specialist to ensure regulatory requirements are met by their consumer banking lines of business. The role requires experience in designing and executing compliance monitoring and testing, as well as regulatory compliance knowledge. The position is based in an office setting and requires a bachelor's degree in a related field. The base pay for this position generally ranges between $91,000 and $153,400, with additional incentives provided as part of a market-competitive total compensation package.

Senior Data Engineer

Company: EquipmentShare

Location: Chicago, IL

Posted Dec 29, 2024

EquipmentShare is seeking a Senior Data Engineer to join their team and help build the next evolution of their data platform. The role involves collaborating with various teams, designing and building data platforms, data product frameworks, and CICD pipelines. The company offers a competitive base salary, market-leading equity package, unlimited PTO, remote work, professional development opportunities, and more.

Global Channel Operations Analyst Intern (Summer 2025 Internship)

Company: Motorola Solutions

Location: Chicago, IL

Posted Dec 29, 2024

Motorola Solutions is a company driven by a purpose to help people be their best in moments that matter. They are committed to solving for safety by building mission-critical communications devices and networks, AI-powered video security and access control, and unifying voice, video, and data in a single command center view. They connect public safety agencies and enterprises to enable collaboration and save lives.

Sales Executive, People and Technology Consulting

Company: HUB International

Location: Chicago, IL

Posted Dec 28, 2024

HUB International is a global insurance and employee benefits broker with over $5 billion in revenue and almost 20,000 employees. They are the 5th largest broker and have grown substantially through mergers and acquisitions. The Sales Executive role within HUB's People and Technology Consulting PampT involves identifying and pursuing new client opportunities, engaging with HUB regional producers and account teams, and developing and executing growth strategies. The role requires strong sales and client service skills, as well as a deep understanding of the HR Technology and Insurance industries.

Associate Treasury Director - Strategic FX

Company: Kraft Heinz

Location: Chicago, IL

Posted Dec 30, 2024

The Associate Treasury Director role at Kraft Heinz is an external, senior-level position with a focus on foreign exchange, fixed income, capital allocation, and rating agency relationships. The successful candidate will have strong technical skills, emotional intelligence, and experience in emerging markets. The role involves leading annual presentations to the audit committee, managing a $9B derivative portfolio, and working with rating agencies and fixed income investors. The candidate will also support M&A activities, capital allocation, and forecasting. The position requires a bachelor's degree, minimum 10+ years of experience, and strong communication and presentation skills.

Senior Manager Business Strategy - Operation Shared Services

Company: Discover

Location: Chicago, IL

Posted Dec 29, 2024

Discover is seeking a collaborative individual to join their team and contribute to meaningful work from day one. The role involves providing support to leadership on strategic business initiatives, leading and developing a team, and managing risk within the team. The company values diversity and inclusion and offers a range of benefits and programs.

Growth Engineer & Data Analyst

Company: Press Ganey

Location: Chicago, IL

Posted Dec 28, 2024

PG Forsta is a leading experience measurement data analytics and insights provider for complex industries, with a focus on helping clients understand and meet the needs of their key stakeholders. They offer an unparalleled offering that combines technology, data, and expertise to enable clients to improve the human experiences at the heart of their business. The company is known for its world-class talent, collaborative work ethic, and passion for the work, which has earned them trusted advisor status among the world's most recognized brands. They empower organizations to deliver the best experiences by turning data into insights that drive innovation and action.

RVP, Sales, North Central

Company: Illumio

Location: Chicago, IL

Posted Dec 29, 2024

The text is about Illumio, a company that provides Zero Trust segmentation solutions to protect critical applications and valuable digital assets. The company aims to strengthen cyber resiliency and reduce risk for the world's leading organizations. The Regional Vice President for Sales North Central is responsible for growing revenues, managing customer buying experiences, and leading teams to generate new ARR. The role requires strategic and tactical thinking, as well as the ability to cultivate senior level relationships and influence senior leaders and clients.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages