Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Diesel Technician/Mechanic III - Entry Level

Company: Penske Motor Group

Location: Danville, IL

Posted Dec 24, 2024

Penske is hiring for a Technician position in Danville, IL. The role involves preventative maintenance and minor repairs on a diverse fleet of vehicles. The job offers a competitive salary, shift premiums, and opportunities for growth. Penske provides comprehensive training and uses cutting-edge technology. The ideal candidate should have basic mechanical aptitude, a valid driver's license, and excellent customer service skills.

Grocery Clerk

Company: Kroger

Location: Evanston, IL

Posted Dec 24, 2024

The job description outlines responsibilities for a Grocery Clerk, emphasizing the importance of customer service, product quality, and maintaining a safe environment. Key tasks include assisting customers in discovering new items, informing them of food specials, and ensuring freshness by checking 'sell by' dates. The role also involves stocking, inventorying, and reporting discrepancies. A positive attitude, adherence to food safety regulations, and promoting trust among associates are crucial. The company, Food 4 Less, values respect, honesty, integrity, diversity, inclusion, and safety. Qualifications include customer service skills, stress management, effective communication, and basic math. Benefits include healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Product Owner - Strategic Partnerships

Company: Discover

Location: Chicago, IL

Posted Dec 24, 2024

Discover is offering a Product Professional role with a focus on maximizing product value, driving innovation, and improving customer experience. The role involves structuring work, delegating tasks, managing risks, and ensuring product adherence to regulatory standards. The ideal candidate should have a degree in IT, Engineering, Business, Finance, Mathematics, Economics, or Statistics, with 4+ years of Product Management or Engineering experience in Financial Services or Tech Industry. Bonus points for Agile Certification. Discover provides a competitive compensation package, benefits, and a commitment to diversity and inclusion.

Manufacturing Engineer

Company: Eaton

Location: Rock Island, IL

Posted Dec 24, 2024

Eaton's Mission Systems Division is hiring a Manufacturing Engineer in Davenport, IA. The role involves leading cost-out events, promoting continuous improvement, and applying Lean-Manufacturing and 6-Sigma techniques. The successful candidate will participate in concurrent engineering efforts, conduct Design for Manufacturing, and develop new processes. A Bachelor's degree in engineering is required, and candidates must be authorized to work in the US. The annual salary range is $65250.0 - $95700.0.

Senior Sales Strategy & Operations Manager, Enterprise

Company: Pinterest

Location: Chicago, IL

Posted Dec 24, 2024

Pinterest is seeking a Senior Sales Strategy & Operations Manager for North America Enterprise. The role involves partnering with the SS&O team and sales leaders to develop data-driven strategies for business growth. Key responsibilities include working on strategic projects, analyzing business drivers, and communicating insights to sales leadership. The ideal candidate should have 7+ years of experience in strategy & operations, understand sales and digital advertising platforms, and possess strong analytical skills. The role requires in-office collaboration approximately once a week in Chicago, IL.

BEER-WINE-LIQR/LEAD CLERK

Company: Kroger

Location: Gurnee, IL

Posted Dec 24, 2024

The job description involves creating a positive customer experience, maintaining a clean and safe environment, achieving sales targets, and supervising department functions. Responsibilities include promoting trust among associates, communicating company information, training associates, adhering to laws, offering product samples, and managing inventory. The ideal candidate should be 21 years or older with effective communication skills and basic math knowledge. Preferred qualifications include high school education, management experience, Beer/Wine/Liquor experience, retail experience, and knowledge of industry trends.

Insurance Agency Owner - Macomb, IL

Company: American Family Insurance

Location: Macomb, IL

Posted Dec 24, 2024

American Family Insurance is seeking highly motivated individuals to become Agency Owners. This role offers a highly rewarding opportunity to build a business, create financial stability, and positively impact customers' lives. Agency Owners operate as independent contractors, managing their agency's overall operations, sales, and growth. They also hire a team to meet strategic business goals. American Family provides extensive training, support, and unlimited compensation potential. Requirements include obtaining insurance licenses, passing background checks, and demonstrating a strong work ethic and commitment.

Mechanical Engineer - Oxygen Systems - Relocation Assistance Offered

Company: Eaton

Location: Rock Island, IL

Posted Dec 24, 2024

Eaton's AER MSD Mission System Division is recruiting for a Mechanical Engineer - Oxygen Systems in Davenport, IA, offering relocation assistance. The role involves designing and developing life support products, processes, and technologies, participating in integrated product development teams, and assisting in generating project-related documentation. The ideal candidate should have a Bachelor's degree in Engineering, authorized to work in the US, and preferably with Mechanical or Aerospace Engineering degree, CAD software knowledge, and experience with ANSYS, FMEA, and DOE. Strong communication skills, creativity, and problem-solving abilities are desired. Eaton is committed to equal employment opportunities and second chance employment.

Patient Care Technician

Company: DaVita

Location: Edwardsville, IL

Posted Dec 24, 2024

DaVita is recruiting a Patient Care Technician for an outpatient dialysis center. The role involves direct patient care, technician duties, and building relationships with patients. No dialysis experience is required, and DaVita offers comprehensive benefits, training, and career advancement opportunities. The position requires flexibility, comfort with blood and needles, and physical stamina for long hours.

Manager, Payer Relations

Company: CVS Health

Location: Springfield, IL

Posted Dec 24, 2024

CVS Health is seeking a Manager for Payer Relations to manage and optimize relationships with payers serving as the primary revenue source for MinuteClinic patients. The role involves supporting contracting efforts, leading organizational efforts to improve payer relationship management, and strategically negotiating contracts. Required qualifications include 5+ years of health care contracting experience, understanding of health care processes, and proficiency in Microsoft Office Products.

(USA) Backroom Associate - Sam's Club

Company: Walmart

Location: Hickory Hills, IL

Posted Dec 24, 2024

The job involves maintaining and processing shipments, receiving merchandise, tracking claims, ensuring facility safety, complying with company policies, and leading with integrity, respect, and excellence. Benefits include competitive pay, health benefits, financial benefits, paid time off, and various other perks. The position requires forklift certification or the ability to obtain it within 30 days.

Data Testing Lead

Company: Capgemini

Location: Atlanta, IL

Posted Dec 24, 2024

Capgemini offers a positive work environment with opportunities for career growth and collaboration. They seek a 10-year experienced tester proficient in Python or Java, with knowledge of Selenium, Query Surge, and CI/CD tools. The company values diversity and provides comprehensive benefits including flexible work, healthcare, financial well-being programs, and learning opportunities. Capgemini is a global leader in digital and sustainable transformation, committed to creating tangible impact for enterprises and society.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages