Technical Support Jobs in Remote

387,137 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Sr. Communications Specialist

Company: Lyra Health

Location: Remote

Posted Jan 30, 2025

Lyra Health, a leading provider of workforce mental health, is seeking an experienced PR professional with 5+ years of corporate communications and/or public relations experience. The role involves driving media relations, developing and executing communication strategies, and supporting integrated communications plans. The ideal candidate should have strong verbal and written communication skills, strategic thinking ability, and a passion for storytelling. Lyra Health, founded by David Ebersman, has raised over $900 million and works with industry leaders like Morgan Stanley, Uber, and Amgen.

Sr. Social Media Specialist

Company: Lyra Health

Location: Remote

Posted Jan 30, 2025

Lyra Health is seeking a creative and results-driven social media senior specialist to join their team. The role involves managing social media content and campaigns, building brand presence, and fostering engagement within the mental health community. The ideal candidate is a talented writer with a passion for mental health, understanding of individual identity, and experience in social media marketing across diverse industries.

Senior Project Manager

Company: Bounteous

Location: Remote

Posted Jan 30, 2025

Bounteous, a leading digital transformation consultancy, is seeking a Senior Project Manager to join their expanding team. The ideal candidate will have extensive experience in managing digital projects, leading teams, and ensuring on-time, on-budget delivery. They will also be responsible for promoting information security practices, understanding data privacy standards, and fostering a collaborative environment. The role involves working with various teams, managing project scope, and communicating effectively with clients and stakeholders. Preferred qualifications include a BSBA, 5+ years of project management experience, and exposure to Agile methodologies.

Partner Development Manager (Texas Account Executive)

Company: Ellevation Education

Location: Remote

Posted Jan 30, 2025

Ellevation is seeking a Partner Development Manager Sales Representative to build new partnerships with school districts, providing solution-based support to Multilingual Learner programs. The ideal candidate should have successful experience selling into multiple states, enjoy traveling, and possess strong data analysis and Salesforce skills. The role involves onboarding, learning about Ellevation's products and sales playbook, developing a strategic territory plan, and meeting with district partners in person or at conferences. Within 12 months, the candidate will build relationships with key stakeholders, track and execute against their Territory Plan, and meet or exceed their renewal quota for the year. Ellevation is a fast-growing, mission-driven technology company that values diversity, creativity, and new perspectives. The company offers competitive salaries, benefits, and opportunities for professional development and growth.

Reals Specialist

Company: Granicus LLC

Location: Remote

Posted Jan 30, 2025

Granicus is a Govtech company that has been recognized for its transformative technology and inclusive practices. They serve over 5500 government agencies and 300 million citizens, providing comprehensive cloud-based solutions for communications, website design, meeting management, records management, and digital services. The Renewals Specialist role involves managing client accounts, preparing renewal quotes, and ensuring timely renewals. The company values diversity, inclusivity, and offers opportunities for early career professionals with strong communication skills and attention to detail. Granicus is committed to information security and data privacy, and they foster a transparent, inclusive culture with various employee resource groups and wellness initiatives.

Senior Software Engineer

Company: Imprivata

Location: Remote

Posted Jan 30, 2025

Imprivata is seeking a Senior Software Engineer for a remote opportunity based in Costa Rica. The role involves improving product quality and performance, designing and maintaining APIs, debugging production issues, and working with cross-functional teams. The ideal candidate should have 7+ years of experience in complex software systems, strong coding skills in Java or C, and familiarity with enterprise applications. Imprivata offers a top-notch work environment, developmental opportunities, and a competitive total rewards package.

Physician, Care Management & Palliative Care

Company: Included Health

Location: Remote

Posted Jan 30, 2025

Included Health is seeking a compassionate and dedicated Palliative Care-trained Physician to join their Care and Case Management program. The role involves providing holistic, patient-centered care through remote consultations and case management. The successful candidate will develop personalized care plans, offer expert clinical guidance, and collaborate with a multidisciplinary team. The position offers the opportunity to shape the future of care, expand practice scope, and make a meaningful impact on members' lives. The role requires an active medical license, board certification in Family Medicine or Internal Medicine, and 2+ years of post-residency experience. Multiple state licenses are preferred, with a focus on Indiana, Alabama, Georgia, Mississippi, Missouri, Oklahoma, and South Carolina. The estimated start date is between March and April 2025. The compensation package includes a base salary, benefits, and equity.

Customer Success Operations Specialist

Company: FloQast

Location: Remote

Posted Jan 30, 2025

FloQast is hiring a Customer Success Operations Specialist to support internal operations and growth, focusing on post-sale operations. The role involves system issue resolution, Gainsight configuration, systems management, project support, documentation, and knowledge sharing. The ideal candidate should have Gainsight experience, strong problem-solving skills, data analysis abilities, and excellent communication skills. FloQast offers competitive compensation, benefits, professional growth opportunities, and a positive work environment.

Mid-Market Business Development Representative (BDR)

Company: 360Learning

Location: Remote

Posted Jan 30, 2025

360Learning is seeking a self-driven Business Development Representative (BDR) to join their high-performing team. The role involves qualifying and converting MQLs, proactively sourcing opportunities, and using a best-in-class LMS for onboarding and upskilling. The BDR will have the opportunity to grow into Account Executive or Account Manager roles. The ideal candidate should have a Bachelor's degree, 4-6 years of B2B SaaS experience, and proficiency in CRM and Sales Engagement Software. The company offers competitive compensation, benefits, professional development opportunities, and a remote-first culture. The interview process includes calls with the talent acquisition manager, discovery interviews, a culture fit interview, and an offer.

Salesforce Enterprise Architect

Company: Bounteous

Location: Remote

Posted Jan 30, 2025

Bounteous, a leading digital transformation consultancy, is seeking an experienced Enterprise Architect with Salesforce expertise. The role involves client engagement, solution design and implementation, technical expertise, and thought leadership. The ideal candidate should have at least five years of hands-on Salesforce experience, including Data Cloud and Marketing Cloud Personalization implementation. Bounteous promotes an inclusive environment and is an equal opportunity employer.

Manager, Derivatives Investments

Company: F&G

Location: Remote

Posted Jan 30, 2025

The Manager Investments Derivatives role involves supporting and monitoring the company's interest rate derivatives, enhancing yield, and improving the Asset-Liability Management duration profile. The role requires developing interest rate derivative strategies, managing the derivatives portfolio, analyzing financial markets, and collaborating with various teams. The ideal candidate should have a Bachelor's degree in a relevant field, successful attainment of CFA or ASA, 7+ years of investments hedging experience, and 5+ years of experience in interest rate derivatives. Strong technical, analytical, and communication skills are required, along with proficiency in Microsoft Excel, VBA, SQL, and Tableau. The role involves project management, problem-solving, and teamwork, with some travel required.

Social Media Specialist

Company: Lyra Health

Location: Remote

Posted Jan 30, 2025

Lyra Health is seeking a creative and results-driven social media specialist to manage their social media channels and community. The role involves content development, collaboration with cross-functional teams, and community management. The ideal candidate should have 2+ years of social media marketing experience, knowledge of major social platforms, and excellent writing skills. They should also be passionate about mental health and understand the importance of individual identity in mental health. The role offers opportunities for strategy building, content scheduling, and contributing to Lyra's core social media strategy.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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