Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Lead Data Engineer (AWS, Azure, GCP)

Company: CapTech

Location: Columbus, OH / Remote

Posted Jan 24, 2025

Vendor Management Specialist - Global Clinical Supplies

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific Inc. is seeking a Vendor Management Specialist for their Global Clinical Supplies Team. The role involves overseeing vendor contracts, ensuring compliance with company practices and GxP, managing financial aspects, and providing support to junior staff. The ideal candidate should have relevant experience, excellent communication skills, strong leadership abilities, and a focus on customer service. The position offers the opportunity to contribute to life-changing therapies and be part of a team dedicated to making a global impact.

Senior Manager, Network Products

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

DigitalOcean is revolutionizing cloud computing by simplifying it and serving the developer community. The role involves managing a world-class engineering team, planning and executing complex technical projects, and collaborating with product and engineering teams. The ideal candidate should have direct experience in managing software engineers, domain expertise in networking, and a proven track record in managing projects throughout the SDLC. DigitalOcean values career development, well-being, and diversity, offering competitive benefits, growth opportunities, and equity compensation.

SIU Investigator (Healthcare)

Company: Oscar Health

Location: New York, NY / Remote

Posted Jan 24, 2025

Oscar, a health insurance company founded in 2012, is seeking a Senior Analyst, Special Investigations Unit Investigator (Healthcare). The role involves detecting, investigating, and resolving aberrant behavior in claims and enrollment data, with a focus on Fraud Waste and Abuse (FWA) recoupments and savings. The successful candidate will analyze data, manage investigative caseloads, and report to the Associate Director, SIU. The position offers competitive pay, employee benefits, and unlimited vacation. Qualifications include 3+ years of insurance claims investigation experience, knowledge of fraud statutes, and regulations. Bonus points for a degree in Criminal Justice, health insurance experience, and relevant certifications.

Data Architect (AWS, Azure, GCP)

Company: CapTech

Location: Philadelphia, PA / Remote

Posted Jan 24, 2025

Senior Wind Hub Technician - Foard City (Crowell, TX)

Company: GE Vernova

Location: Abilene, TX / Remote

Posted Jan 24, 2025

The Senior Wind Hub Technician position is a critical role requiring local travel within the wind site. The role involves maintaining optimal turbine function and output through daily operations, safety management, quality control, and warranty repairs. The technician works closely with site leadership to fulfill contractual obligations, troubleshoot complex mechanical, hydraulic, and electrical issues, and document all work. The ideal candidate should have extensive wind troubleshooting experience, strong EHS knowledge, and the ability to work independently and in various environments.

Executive Lease Pool Leader

Company: GE Aerospace

Location: Dubai, United Arab Emirates / Remote

Posted Jan 24, 2025

GE Aerospace is recruiting for a Commercial Engines & Services Lease Pool Leader. The role involves managing and optimizing the lease pool, developing strategies for financial performance, collaborating with internal teams, maintaining customer relationships, monitoring market trends, ensuring compliance, preparing performance reports, leading a team, and representing the company at industry events. The ideal candidate should have a degree in Business, Engineering, or a related field, extensive aerospace industry experience, proven project management skills, strong analytical abilities, excellent communication skills, and the ability to work independently. A Master's degree, global work experience, and knowledge of GE Aerospace products are preferred. The company offers a competitive salary, professional development, and a dynamic work environment.

US Projects Cluster Leader

Company: GE Vernova

Location: Remote

Posted Jan 24, 2025

GE Vernova, a division of General Electric, is seeking a US Cluster Project Director for its Hydro Power North America division. The role involves managing a portfolio of GE Hydro Power projects in the Western United States, with the aim of delivering on organizational goals and objectives. The successful candidate will lead a team, allocate resources, and ensure projects are completed within schedule and budget while meeting quality standards. The position requires strong communication and leadership skills, a minimum of 5 years of experience in project management, and familiarity with business development, project management techniques, and contract administration. The role is based in the US and involves 25% monthly travel, primarily within the US and Canada. GE Vernova offers competitive compensation, benefits, and opportunities for professional growth.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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