Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Underwriter, Small Commercial Workers’ Compensation/Commercial Auto

Company: Pie Insurance

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

Pie Insurance is a company dedicated to making commercial insurance accessible and straightforward for small businesses. They leverage technology to revolutionize the insurance buying and experiencing process. Their diverse team of builders, dreamers, and entrepreneurs are guided by core values and principles. Underwriters play a crucial role, interacting daily with customers and making significant decisions. The role involves assessing medium to complex risks, underwriting and binding new and renewal coverage, and maintaining strong industry knowledge. The ideal candidate should have a high school diploma or equivalent, a bachelor's degree or equivalent experience preferred, and at least 3+ years of commercial underwriting experience. They should possess strong partner relationship skills, knowledge of workers' compensation and commercial auto underwriting concepts, and the ability to balance high transaction volumes. The company offers competitive compensation, equity, comprehensive health plans, generous PTO, and a future-focused 401k match. Pie Insurance is committed to equal opportunity and has been recognized as a leading place to work.

Service Sales Account Manager

Company: Hitachi Energy

Location: Kansas City, MO / Remote

Posted Jan 24, 2025

Account Executive

Company: Health-E Commerce

Location: Remote

Posted Jan 24, 2025

Health-E Commerce is hiring an Account Executive for its new business development team. The role involves selling HEC solutions, managing existing accounts, creating and maintaining a sales pipeline, and attaining new partner acquisition goals. The ideal candidate should have a BA/BS in Business, Sales, Marketing, or a relevant field, with a minimum of 5+ years of business development experience. Excellent communication skills, CRM software proficiency, and knowledge of the HR Benefits Industry are required. The compensation package includes a base salary of $80,000 - $100,000, commission, benefits, and flexible PTO. The position is fully remote within the United States.

Senior Software Engineer

Company: Coinbase

Location: Remote

Posted Jan 24, 2025

Coinbase is seeking a software engineer with extensive experience in Golang, cloud technologies, and JavaScript frameworks to join the Agent Productivity Tools (APT) team. The role involves building applications to enhance productivity, automate tasks, and leverage AI/ML technologies. The ideal candidate should have a proven track record in integrating AI/ML APIs, large-scale system development, and experience with AWS, Kubernetes, and other related technologies. The company culture is intense and collaborative, with opportunities for mentoring and innovation.

Senior Account Executive- Architecture & Engineering (A&E) Design- REMOTE

Company: Microdesk, Inc.

Location: Remote

Posted Jan 24, 2025

Symetri USA is seeking a Senior Account Executive with 5-10 years of sales/business development experience in Architecture & Engineering (A&E) Design. The ideal candidate should have a proven track record in securing major clients and closing complex deals. They must understand A&E Design processes and possess excellent communication, presentation, and interpersonal skills. The role involves converting new Premium accounts, leveraging Symetri's full range of products and services, and building relationships with key decision-makers. The position is fully remote, offering a competitive salary and comprehensive benefits package. Symetri, founded in 1989, is a global technology solutions provider for design, engineering, construction, and manufacturing businesses, with a focus on sustainability and performance improvement.

Cyber Security Architect

Company: Leidos

Location: Remote

Posted Jan 24, 2025

IT Risk & Compliance Specialist

Company: Hitachi Energy

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Finance & Strategy Senior Analyst

Company: Robinhood

Location: New York, NY / Remote

Posted Jan 24, 2025

Robinhood Markets, a leading fintech company, is seeking a Finance & Strategy Senior Analyst to join their Money product team. The role involves building a strong finance foundation for the product, enabling the launch of next-generation spending products. The ideal candidate should have 5+ years of professional finance experience, strong analytical skills, and proficiency in Excel and Google Suite. They will prepare financial reporting, forecasts, and partner with business partners to communicate performance. The role requires regular interaction with senior leadership and strong interpersonal skills. Robinhood offers competitive compensation, benefits, and a dynamic work environment.

Senior Sales Executive

Company: Oscar Health

Location: Abilene, TX / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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