Technical Support Jobs in Remote

387,314 open positions · Updated daily

Looking for Technical Support jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Remote area.

Software Engineer

Company: Coinbase

Location: Remote

Posted Jan 24, 2025

Coinbase, a leading digital currency storage company, is seeking a Software Engineer in Security Platform Engineering. The role involves building capabilities and solutions for various security use cases, including onchain security and web3 monitoring. The ideal candidate should have at least 3 years of software engineering experience, knowledge in service-oriented architecture, and passion for building an open financial system. The company values intellectual curiosity, collaboration, and a culture of diversity and blameless truth-seeking. The position offers a competitive salary range of $124,950—$147,000 USD.

Mechanical Engineering Lead - Radar/Naval

Company: RTX

Location: Remote

Posted Jan 24, 2025

The Vertex Company, a Mississippi-based services solutions provider, is seeking a Mechanical Engineering Lead for the USNS Howard O. Lorenzen. This senior position involves supervising and training day-to-day preventative/corrective maintenance for the Cobra King Radar System. The role requires extensive knowledge in electro-mechanical systems, hydraulic motors, and complex gearboxes. The individual will coordinate and supervise onboard personnel, ensure safe and efficient work, and comply with special programs. Required skills include proven work experience in maintenance and mechanical engineering, analytical skills, and excellent communication. Active DoD SECRET clearance is necessary. Vertex is committed to diversity and inclusion.

Senior Associate, Partnerships, Crypto Payments

Company: Coinbase

Location: Remote

Posted Jan 24, 2025

Coinbase is seeking a highly ambitious and passionate business development professional to join their team. The role involves developing and executing partnership strategies for Coinbase's Developer Platform and Wallet products. The ideal candidate should have a solid understanding of the payments stack, international experience, and strategic instincts. They will work cross-functionally, leading initiatives with product, finance, comms, compliance, legal, policy, and marketing teams. The role requires negotiating agreements, maintaining relationships with partners, and bringing deals to fruition. Coinbase values diversity and is committed to equal opportunity employment.

Workers Compensation Claims Technician - West Region

Company: Liberty Mutual Insurance

Location: Las Vegas, NV / Remote

Posted Jan 24, 2025

Liberty Mutual Insurance is seeking a Workers' Compensation Claims Technician with at least 3 years of experience. The role involves conducting investigations, setting up claims, determining the need for independent adjusters, evaluating claims for potential fraud, and negotiating settlements. The company offers a competitive salary range, benefits, and opportunities for growth. Candidates must reside within 50 miles of specified locations or be eligible for 100% remote work in California. Liberty Mutual values diversity, integrity, and hard work, providing a supportive work environment.

SOAR Engineer

Company: Kyndryl

Location: Barrie, Canada / Remote

Posted Jan 24, 2025

Kyndryl is seeking a Cybersecurity Specialist to join their team. The role involves protecting Kyndryl's customers' computer systems and networks from cyber threats, implementing new cybersecurity systems and policies, and conducting penetration testing and threat assessments. The ideal candidate should have 10+ years of hands-on experience in SOC operations, expertise in SIEM/XSOAR environments, and knowledge of common security frameworks. Strong communication skills and the ability to travel up to 50% are also required. Kyndryl values diversity and offers opportunities for career growth and learning.

Principal Solutions Architect

Company: Illumio

Location: Sydney, Australia / Remote

Posted Jan 24, 2025

Illumio, a leader in Zero Trust segmentation, is seeking an experienced Principal Solution Architect. The role involves developing reference architectures, engaging with customers, collaborating with cross-functional teams, providing technical support, and representing the company at industry events. The ideal candidate should have extensive experience in enterprise architecture, particularly in security, cloud, networking, and containerization technologies. They should possess strong technical expertise, deep understanding of Zero Trust frameworks, excellent communication skills, and field experience.

Regional Marketing Manager - NAM Central

Company: Axonius

Location: Remote

Posted Jan 24, 2025

Axonius is seeking a Central Regional Marketing Manager with 5+ years of B2B marketing experience, preferably in the Central region and technology industry. The role involves developing and executing regional marketing strategies, managing campaigns, aligning with sales teams, analyzing performance, and managing budget. The company offers a competitive salary, stock options, benefits, and an annual bonus. Axonius is a fast-growing cybersecurity startup with a diverse and inclusive workplace.

Account Executive

Company: Intradiem

Location: Remote

Posted Jan 24, 2025

Intradiem, a technology company, is revolutionizing customer service through AI-powered Intelligent Automation solutions. They develop innovative solutions for contact center and back-office teams, supporting hundreds of thousands of agents and saving millions annually. Intradiem takes a 'problem-out' approach, collaborating with customers to understand their issues and create tailored solutions. The company values a 'people-first' culture, with a focus on service, craftsmanship, and revolutionary spirit. They are seeking a sales professional with 2-5 years of SaaS or service sales experience, contact center expertise, and a consultative selling approach to join their team.

Manager, Reals APJ

Company: GitLab

Location: Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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